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 hello, I am a novice user so please bear with me if I do something wrong here. I have a basic dropbox account, I use it for storing evidence for the police of crimes that regularly occur in my street. I download the footage in question from CCTV and upload it to dropbox then send the appropriate link to the police When…

I keep several folders on my Mac in which I store files. Periodically I upload those folder/files to Dropbox, but I don't want to have duplicates in Dropbox. How can I upload the folder and keep duplicates from being uploaded???

Hello. Thank you for any help you might provide. (I take it because I am not a paid user I can’t call tech support?) I hope this is the correct board. If not, please advise? This is my first time using this service. When I open Dropbox on my phone and go to FILES and then UPLOAD, I see pictures that I had taken and loaded…

Hi Totally strange behaviour here. So yesterday ive uploaded a 5gb zip to my dropbox , Halfway the lan connection steps out. Since then everytime i start the dropbox app and it begins to sync , all my lan ports become unavailable until i reboot and prevent dropbox from autostart. Wlan still works. Ive tried a different…

I have been trying for a day to upload a video from my iPhone 14 pro to dropbox. The status bar barely moves even when I’m using high speed internet. This is a crucial video I need to upload to Dropbox

I am a total newcomer to Dropbox and am not a sophisticated user of this type of technology. I want to create pdfs of my tax documents and forward them to my accountant using an iPhone or iPad. Can anyone suggest an easy to understand tutorial or article to walk me through the process. Thanks.

Unable to upload files from computer to dropbox and keep getting message: The following files are not supported by Dropbox and cannot be uploaded: .DS_Store, .DS_Store, .DS_Store and 12 more

Hi 🙂 I have used dropbox for years and all of a sudden I an not able to upload my files from Procreate to Dropbox. I have NO idea what happened and no idea how to solve it 😞

Anyone else finding that since the update, they can't get images to upload to dropbox on their iphones anymore?

Hello, I recently wanted to upload some photos to my Dropbox account and the photos weren't upload in the real quality, how can I do that, I checked in the settings every single option and do not how to do that. Hope someone can help me.

Windows 11 user. When I drag and drop a folder or file onto the Dropbox folder in Windows Explorer, the upload fails saying I need permission. I've tried Windows copy and move, and TeraCopy and TeraMove. I have my client's primary Dropbox login. I have full control permissions on my own PC. I can create files in Word and…

Hi! Since a few days back, I get an error message when uploading a PDF. It says there might me an issue with the name. But it still happens even with the simplest of names. Tried to log out/in, reinstall the app, reboot the iPhone etc. but no luck. All help is appreciated!

I have a project with about 40 folders containing a total of about 65gbs of images. When I drag any of the folder over to upload I get "can't upload empty file or folder" message. I can upload the content in each folder individually but that will take a very long time of supervision to do. I have download the project onto…

I can easily upload images directly from my iPhone to Dropbox but when I try to upload video I can’t. I get a message the files will upload in the background but then never do! I'm on my home wifi and dropbox permissions are activated and also the iphone location is on.. this is super frustated I have lost two hours trying…

I'm going to give as many details as I can here so that I can receive the appropriate answers. I've contacted the help line and didn't get very far while receiving conflicting answers. I have 14TB on a NAS (hooked up to my home PC) that I want to back up to dropbox. I still want to retain everything on my NAS as well, this…

Automation used to work for me renaming my uploaded file, but now all I get is as shown below and the the spinner never stops. I am using Opera browser.

Hi! I'm trying to manually copy my photos stored in iCloud Photo Library to Dropbox as well (not camera upload, but manually). All edits made up to that point and the original file formats (HEIC and HEVC) should be retained. However, for some unknown reason, HEVC videos are always converted to MOV even if the appropriate…

i upgraded dropbox to 2tb. on my phone i have files between 100 and 200 gb. I want upload these files at once to dropbox via add folder. I select a folder that contains many folders and I also press subfolders. Then it will load up to 29 gb then I get a message this folder contains many files and it stops. So I am unable…

I have tried to upload a lot of files a lot of times, and I get stuck at this multiple times. Sometimes it works, sometimes it stays like this forever.

I paid for 2tb dropbox account but now I can’t backup my live photos, i took dropbox because of online-only option but why live photos is ignored? I believe its a important future

I want to backup everything on my android but then be able to delete photos and videos from my phone to save space without them being deleted on Dropbox. How do I do this please? I have uploaded everything using the memory zone app. 

I have the Dropbox app on my PC Lenovo Laptop. I wanted to move the contents of an SD card to Dropbox using the computer's SD card reader. I've done previous downloads to the computer hard drive (Photos and Sony Apps) in the past with no issues. As soon as I inserted the SD card into the reader, I received a prompt to…

My photos aren't any longer being uploaded to Dropbox automatically from my Samsung Android phone. I can't work out what's changed and how to get the uploads to start again without having to select photos individually. Can anyone help please?

Hi, I'm setting up dropbox for the first time and my main reason is to store my huge photo/video library in the cloud to freeup hardrive space. I can't work out how to do this and from reading other forums it appears this function isn't available with dropbox and the only way to get around it is to move the mac's default…

Hello Dropbox, It's time for transparency on the topic of file compression. It is ridiculous that this question has been asked by so many users, dating back a decade, and still, I am unable to locate an official response or published document containing this sensible information. * Does Dropbox compress files that user's…

I'm trying to upload files to a Remote Directory in Dropbox that was shared with me. But I am unable to upload anything in there. Can someone please tell me what I'm doing wrong? Many thanks, dmi1

I belong to a photo club that has us send submissions to their dropbox file. I use an iPhone and want to be able to submit a photo. How do I put in the name of the photo in place of that long file name that shows up.

Some weeks ago I started uploading a file from an external harddrive to my DB, which turned out to be too big. DB offered me to buy more space with a free 7 day trial, which I decided to try out. The file however took so long to upload that I in the end aborted it and decided not to pay for the subscription after the free…

Hi! I'm looking for a way to notify a server that I've uploaded a file to Dropbox folder. I would like to download it from my server (hosted in Google) automatically after uploading. Does Dropbox have the tools for that? Thanks in advance!

I signed up for dropbox to backup my project folders, they contain websited. but when I try to uplad it says .css invalid file type or something like that. a website contains a lot of different files so .css is probably not the only type of file that will throw an error. can I fix this?