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Why does Dropbox not upload RAW photos from Mac Photos. It seems to alter them to JPEG

HI Amazing Community, Hope you can help - I am wanting to set up folders so that I can share links with our supporters and they can upload images and videos that they have taken at our charity events. I was hoping that there was a way to set up the folder to do the following: *Be in our Drop Box *Use a link for others to…

For the last several years I have had consistent problems with the Dropbox camera upload feature on my iPhone 11 Pro Max running latest iOS and Dropbox app. My work flow is: 1. Take photos 2. Launch the dropbox app and wait for all photos to upload in the foreground 3. Go to folder on Windows 11, and move the files to the…

I belong to a forum [Removed as per Community Guidelines] and recently encountered a problem uploading a .mov file to a thread. The file uploaded but there was no video, only audio. I converted the file to .mp4, uploaded and all was well. I checked with someone else on the forum and he was able to upload .mov files and…

I never authorized Dropbox to upload all my files way back in the beginning. It was included with Windows and just automatically uploaded all my files without my permission. Now I'm getting requests to pay for storage. WHY? While I might want storage for certain things, I am angry that Dropbox keeps uploading my files…

hi i just started using dropbox and i have shared apple id with my mom but i got one myself and i now dont have my own photos. I am backing up the photo library on my ipad that is signed into my moms apple id and it has taken 3 days now and it still has 4660 left to backup. why is it taking so long? And also when it is…

Hi everyone! I have an issue with the automatic upload of my photos from my phone. I used to plug my phone into my computer and it would automatically upload my pictures from my phone into my computer but it hasn't been working for months and I can't find a solution.. The issue is that Dropbox sees that there is photos and…

Does the dropbox support to integrate with backend services, like file backup? The backend service will handle the whole thing about file management, upload/download, there is NO user account been involved. Is this one use case for Dropbox? Thanks 

Hi, I want to photograph 100s of physical files, each containing over 100 pages, I want to then turn them into digital files, I'm doing this for an 85 year old who will need to go to a retirement home sometime this year, but can't take all his belongings. I have a good quality android phone, and a macbook, so I've…

Hello I want to upload all my adult render work and some videos too I want to know if I can store my content here on Dropbox, I mean, it's prohibited because it would be, I'm not going to share it with anyone, I just want to store it. thank you.

Good morning. When I upload a folder from the file app (iOS) to dropbox, it converts it to an unknown format that cannot be opened (regardless of the contents of the folder). Can you help me? Thank you

I work with my WD Mypassport external hard drive. For safe, I backup it for the first time and then I hope it works. However, when I KEEP plugged in and restart, the dropbox backup said it could not detect the plugged in device(WD external hard drive) and could not backup. If I unplugged and plugged the external hard…

Lately, whenever I add a video to Dropbox, it converts it to an .Ink file. My recipients are not able to view the .Ink file in this format. Previously, all my files on Dropbox were in MP4 format. These same files are also on my hard drive in MP4 format, but are only on Dropbox in the .Ink format. While I'm able to view the…

I got a new laptop. After a week or two I noticed that Dropbox was not initiating upon starting my computer. Once I discovered this and started Dropbox, it wants to upload all 92,000 files in my Dropbox folder. Why will it not just upload the new files? Everytime I start my computer the 92,000 file upload restarts. My…

I am trying to upload a Powerpoint Presentation to Dropbox and keep getting a "failure" message. I'm not sure how to solve the problem. I just updated my security measures.

I have tried using Dropbox capture several times, but it still cannot upload any screenshots or records. Every time the Dropbox Capture shows me this and can do nothing more. How can I fix this problem? I use Windows 11. 

I see posts on Reddit about people having their Dropbox accounts disabled. Has anyone had any issues storing copies of Movies, Music, TV Shows etc for personal use/backups but not sharing them with others. I don't want to lose access to my account, but it would be nice to use Dropbox as a secondary backup for some of my…

Hi, I've been working directly in my dropbox folder for a while now. Everything was fine until a couple months ago and not uploads are crawling. With speedtest.net my speed is always just about 10Mbps. Dropbox is never going above 1.4kbps even with my bandwith set to No Limit. I need to deliver 12-20GB files with fast…

I recently wanted to upload some pictures from my iPhone and instead of easily hitting one button (“Select All”) I had to manually select 1400 photos. Could the devs include this function in the next update?

I am trying to upload files to another users folder which has plenty of space left, however my personal account is on the basic plan which has run out of storage. Do I need to upgrade my plan to expand storage even though the files are on another persons account?

Hi everyone, I use Installatron on a hosting platform. Installatron can make a backup (zipfile) from the content on the hosting platform and save this to my Dropbox. Worked flawlessly up until march 3th. Since then, only a handfull of backups are stored in my Dropbox, all others fail. I checked: - There is enough space in…

I am going to put all of my CDs and DVDs on the computer and then I want to transfer them to the cloud. I won't be maintaining copies on my computer or external hard drive in most cases. I want to be able to view or listen to these on my computer and on a Smart TV and even a Fire tablet (if possible), and once in a great…

Why does DB constantly fix things that aren't broken? I discovered the new backup "feature" when I uploaded from a thumb drive to DB. The next morning when I tried to share the file, I discovered it wasn't accessible as a file - it was only in the no-man's-land of "backup". I've done a bit of reading in the documentation,…

Dropbox now allows the storing of email attachments. But this function is not that useful unless the email contents, at least the subject and sender, can also be stored. I have lots of people send me photos and documents that do not have explanatory file names. Especially photos that has only a number as a file name. If…

Hello, I seemingly cannot upload 435GB of videos to a 3TB Dropbox Drive. I just recently bought a plan of Dropbox Professional 2 hours ago, and my plan still says Basic, but it also says I have 3TB of storage. When I try to drag and drop it (using Windows 11 File Explorer), it tells me that Dropbox does not have the space…

I have 1.8 GB free space in my dropbox and I want to continue with the basic plan. However, I am unable to upload any pdf or MS Office file, however small it may be.

Help! Got loads of content to create today and share and for some reason, when I share from iMovie to dropbox it's stopped working. It saves as an unreadable file so I can't upload to YouTube. Any ideas? (and I know you can share direct to YT from iMovie but my account is not verified so I can't do it this way)

When I hit the "+" sign on my mobile app to upload a file (.pdf in this instance), the "Upload Files" option does not appear, just "Upload photos or videos" and "Upload Folder." How can I upload a pdf?

We have an instance of Dropbox which is used by multiple people within our private organization. We each have our own personal instances of Dropbox and have been given permission to certain folders within our organization's Dropbox instance. I have used this facility for several years. There is a folder within the instance…