Upload

I am uploading files from google Drive. I just uploaded a batch of PDF's but not all are showing in the files list. The batch went over my storage quote (2GB). I am now at 124% of my quota. No problem, I will undo the upload or return files back to Google Drive. Can I do this? The options seem only to be "delete" or…

New account. I cannot upload any files (JPEG's). I get the same message every time that I can't upload empty files. I am trying to upload from my PC. I've tried Chrome and Edge, same result. I've cleared my cache, same result. I've searched this community and the net for clues, to no avail. Any ideas? Update: As soon as I…

FAQs do not address this - they only talk about Team Adminstation and RIght Click options alluded to do not exist. Environment - New Laptop Windows 11, Drop box 2TB personal storage. I use the app on Desktop and a laptop. I initially set the laptop to see 4 folders - no problem all working. I simply want to add another…

Hello! I am an actor and often have to upload audition self-tapes to Dropbox links. Today, I uploaded some audition tapes to a production company's Dropbox File Request link, only to realise I was signed into my personal - not professional - Dropbox at the time. Will they be able to see the Email address I was signed in…

My iMac keeps freezing because it's having problems uploading and syncing a 1.84 GB mp4 file. I have v175.4.5569 of the desktop app installed. This has been going on for 3 days now. I've checked my plan and I have heaps of space, so that's not the issue. Today I tried pausing syncing via the desktop app, opening Dropbox in…

I want to upload photos from apple photo album in 1 step. I don’t want to click 168 photos individually. IS THIS POSSIBLE? thanks!!

when using WPS Office to edit XLSX and DOC files on a Mac, i can't uploading the edited documents to Dropbox. However, there are no issues when using Microsoft Office for the same purpose. Interestingly, on Windows, both WPS Office and Microsoft Office work without any problems. that there might be compatibility or…

I read everything about the pics that I uploaded to the Dropbox cloud from my PC and be able to see them using the Dropbox app I downloaded to my Android, but can't get anywhere. Does this sentence make sense?

We use DocuSign for employee contracts so that is going well. We now have new hires that we are submitting their W4's, Direct Deposit forms for payroll with their banking information - both have sensitve content inc social security number. I know to how to create a folder and send a link to people who do not have DropBox…

Hi, I'm attempting to upload a large number of files to Dropbox but have been received messages such as "The following files are not supported by Dropbox and cannot be uploaded: report_ISC_memory_mask-NAcc_effect-grp_type-tval.txt, report_ISC_redCMLE_mask-VTA_effect-grp_type-tval.txt,…

As per the title, when i manually upload photos in HEIC format they show up in the photos section not ordered by the date of the picture taken (even if such data is present in the file) but rather on the date they were added to dropbox. This is not true for jpg photos, but i would like to keep them as HEIC. How could i fix…

Hi, i'm using the new dropbox embedder. I've made the folder as shared folder. But inside the folders, I have also sub folders. The issue is the sub folders cannot be accessed. How to fix this ? Error message: Owner hasn’t granted you access to this link

I have iPhone and iPad. Both of them saved photos to same folder and my photos are mixed. How I can set different auto sync folder to different devices? I already try: stop syncing, pushing some fotos to different folder, auto syncing window pop-up, starting auto sync with hope it will start working based on different…

I recently started using Dropbox for file storage on my iOS devices (iPad and iPhone) both previously on iOS 15 and now on iOS 16. I upload a fair amount of video and photo content and I've noticed the app logs me out unexpectedly in the middle of file uploads all the time. If I'm actively uploading frequently it happens…

I need to be able to scan directly into shared files. So far I can only manage to scan into my personal file. Doesn't seem like much of a big deal because I could move the file from there, BUT when there's over 20 scans a day, it is a big deal for what I need to accomplish because of time and training others. Does anyone…

I’m trying to drag and drop from desktop onto webpage but it simply opens the doc instead of uploading. I also tried the upload button and I select the document and then nothing happens. No error message given. Can someone give some assistance?

Few weeks ago I uploaded a questionnaire in my dropbox account. As I did that, a small icon appeared at the bottom left, a circle with a man in it (sorry, I know it sounds silly). The man was saying: "Add a clarifying video to your document". So I now would like to do that but I really do not know how as the man does not…

Hello everyone, We are experiencing a small problem with uploading to Dropbox via API on one of our servers since Saturday. The server's upload speed reaches a maximum of 600 kb/s using Rclone and Duplicati, but mostly stays around 200 kb/s. We have been using Dropbox for several months without any such issues before. We…

When I try to save a file with a name already taken by another file can the first file be automatically renamed rather than replacing the already existing one

Hello Everyone, we have got Advanced Plan, the only one thing is not clear to us, we read somewhere that the upload is limited to 4TB at day. Is this per 1 user or for all 3? Or 4TB for 1 user into OWN account? Or 4TB for all 3 users for Team disk? Thank you in advance and have a nice day/evening! Cheers, Nicky

I did not receive a confirmation email when I submitted something to dropbox, but got the message that it had been uploaded on the screen. I had not yet set up my account when I submitted this document, is that why I did not get an email? Or should I have still haven’t gotten an email? Please let me know!

I sent those questions, and I do not have a solution. I was told the max file size is 50 GB. The file I'm trying to upload is 26 GB which is well under the max. My internet is 1.5 GB download and one gb upload. I'm the only one on the internet at the time of failed upload. Also, it is a single file. So none of those issues…

Hello, I use ASUS FUF laptop and I wanted to backup the esupport folder that contains all the basic driver and applications for my laptop. When doing so, I found a error stating that files with .etf extension are not supported and they can't be uploaded. I really need to backup that folder as I am wishing to reset my pc.…

I have about 25 files with upload errors. I clicked "retry all" and they have all been added back "in queue" with a little clock icon next to each file. The only option appears to be the "Cancel" button. These files have been in queue for about 48 hours and no upload retry has been started. How do I instigate a retry of…

I have Camera Uploads set up to sync all photos and videos from my iPhone. I am noticing there are older photos and videos from 2020 that are not being brought over. How can this be fixed?

Hello all, quick question. The good folks at the help center don't have the answer to my question. I have read you can transfer all your music off of your iPhone (both apple and personally owned music Cd's etc.) I have lost my old hard drive that had all my music media and only have what's left on the phone. Is this even…

I was using my Windows laptop for Dropbox and accidently clicked on save all screenshots to Dropbox. Which is quite annoying as I'm usually screen shotting alot, when using Whatsapp (and i use Whatsapp on computer alot). I just want to UNDO this and NOT save all screenshots to dropbox. It seems to be fine on mobile i…

Hi Team, I need to upload a 90 GB file for a client. the client have dropbox plus so he have shared the folder to upload a file and myself have dropbox Basic account. while upload a file its getting stuck, i have tried many times to re upload getting same issue.

Hello since view days I can‘t upload my fotos with Dropbox App from Iphone. I always get this info: „upload from VV.jpg not possible. File Name Could be invalid“ I tried several Fotos and diffent file names always get this Info and can‘t uplaod. Thank you for help. Best regards Christoph