Sync

Dropbox can never finish syncing because one folder is locked by another user.
I cannot remove or edit the two Word files within a locked folder. This folder will never sync with my computer and displays as a constant error message (red cross against the folder's title in MacOS Finder). The folder's creator is no longer available to contact. While Dropbox cannot complete syncing, I cannot update to…
Can no longer access files on Macbook after update
Yesterday Dropbox updated on my Macbook Pro running Monteray 12.6.3, and while doing so it also seems to have relocated the Dropbox files and folders. At least that's what I was warned about before this update. But it seems now I can no longer access any file. When I click on a tiny image of a few Kb's it no longer opens,…
New Dropbox is killing me
Hello, Is there any support available from Dropbox here or anywhere? Strange to have such a massive app and no support provided.. In any case I'd appreciate any help from anyone. My Dropbox has stopped working as of yesterday. I can't access updated files from one computer to another and trying to read files online is only…
External drive backup complete, but vast difference in sizes
I used Dropbox to backup my external drive with 520GB of content. The backup is complete and Dropbox says it's in sync, but the size of my back up is only 428GB. Such a discrepancy scares me. Is there some really good compression, deduplication, etc. being applied? Thanks!
How upload external HD content without download the files on the PC
Hello, before purchasing a space on DropBox I used for years some external Hard Disks. Now I'd like to upload those files (1 or 2 TBytes) on my DropBox space, but directly on the account by the browser to avoid to copy them on the PC first. Last but not least I'd like to set them directly with "online" view, to avoid that…
Problems placing images
Hi there, We've never had a problem with Dropbox in the past, but this is now the 3rd time we've had to contact support in 2 weeks with problems. For the past 6 years, I've run dropbox on my MacBook by keeping files online (using the cloud icon). I went on holiday for a week, came back yesterday and had to get an urgent…
Dropbox Pro, sending large (50GB) files from external hard drive to Dropbox
I'm on Dropbox Pro. I have about 1TB worth of video files on an external hard drive which I need to send to a client. My plan was to ZIP them into 50GB chunks and upload directly via the web interface. No such luck -- the transfers always got stuck about 3/4 through with 15 minutes left to transfer. So I downloaded the…
MacOS Beta: Stuck on Indexing after switch
Since the beta install completed on my machine 8 days Dropbox has been stuck on indexing. I have restarted Dropbox twice. I have also restarted the machine twice. Thoughts? I do not see any errors. I have a selective sync on my work machine which only has 1 folder which is not a lot of data. Thanks
Camera Upload on Android not working
I am on an Android device with Camera Uploads turned On. Up until April 4, 2023 all new photos were uploaded to DB automatically. All new photos since then did not get backed up to DB. If I open the dropbox app and go to the Photos tab there is a triangle with an exclamation, when I click on it I get a message: "Couldn't…
How Do I stop Dropbox from syncing the external drives
I'm in my fifth day of a sync after having to do a clean install of a new OS on my mac. 206000 files to go according to the download. What happens is Dropbox sees a file with an * or ! and stops and I have to go find that file and rename it. Okay, that's annoying enough, but I see that Dropbox is indexing and syncing my…
NOT syncing but NOT over limit/quota
Hi. I have a strange issue. Some time ago my Dropbox stopped syncing my files despite the fact that I haven't surpassed the storage limit (and there is no notification/indication of the storage being "full"). On the contrary, at my account I see a notification Upgrade soon to get more space proves that I have some unused…
Add option to disable icon overlays in Windows Explorer
Please add an option to disable Dropbox icon overlays. It is so frustrating to remove Dropbox Shell Icon identifiers from the top of ShellIconOverlayIdentifiers list after each update! It is disrespectful to users to decide for them which overlays they need. I'm using TortoiseGit and I really need its overlays, they are…
How to upload photos from iPhone to Dropbox?
Hello! How to move an entire album from iphone to dropbox, I would like to move all 10000 but can't find anywhere where you can select all
How to make Dropbox not change "date modified"?
I do not use Dropbox for ONE reason. There is no way to upload a file to Dropbox without Dropbox CHANGING the "date modified." I always sort my files by date modified, so this change which happens when backing up files to Dropbox wrecks my life. Could you imagine if all your photos on your phone in one instant changed to…
Dropbox Mac Beta: Green Circles are gone - everything has the cloud symbol
I am assuming work is being done in the background, but as of a few days ago, I no longer have green circles for downloaded (available offline) files. Everything has a cloud symbol (that symbol doesn't even exist in the online documentation) but seems to be available offline. I am also getting lots of sync errors - but my…
Why is my Downloads folder syncing to the site?
All downloads to my PC are backing up in my onedrive. How do I stop this?
Changing dropbox email, requires reindexing of entire dropbox.
I have a 1.5TB drobox filled with millions of files. I have had to change my email once and it was a nightmare. Dropbox needs to be signed out of, resigned back into, and to do this requires dropbox to re-sync and re-index all the files. During this process many files become unavailable, sometimes for hours at a time. Guys…
Only partial file is uploading
I'm having trouble uploading a file that I've successfully uploaded numerous times before. It's loading about 20%, then stops. I've tried repeatedly and it does the exact same thing again and again. Since this is a file I need to share with someone else so he can complete his tasks, I'm at a loss on what to do. I've turned…
"View Sync Issues" full of issues that can't be fixed
Hello, in the "View Sync Issues" is have more than 900 issues reported. I noticed that most of them were files starting win a dot from some sort of temporary file from my presentations in Keynote.app. I remove most of those file via terminal app (i handled this with the command: "find…
Upload pdf's from a JSON-formatted text file containing the file location URLS
Hello, fist of all, very much a novice here. I have some pdf documents which were uploaded to cloud storage some time ago. Each pdf has its own https link, and all the links are contained in a JSON-formatted text file. My question is, can I easily do a batch upload of the pdfs listed in the JSON file to Dropbox? I could…
How to rename the Dropbox root folder?
There is a post about this from 2015 with replies up to 2019 but the reply button is greyed out, hence I'm creating a new thread. I'm guessing Dropbox couldn't be bothered to find a solution so instead, they just silence their customers. Interesting. Guess what, it's 2022 and users still need an option to rename their…
Email attachments aren't working
Hi, For the past months, I've been unable to add files from my dropbox as email attachments. I'm not talking of adding links to files. I'm talking of adding files that are synced in my dropbox, as files attached in an email. I've tried with different email clients. It's as if synced files are pseudo files, that cannot be…
How can I control which folders get synced to my hard drive?
Hello, I need help with settings. I just purchase porfesional subscriptions. the purpose was i have couple ald laptops with family pictures, I would like to upload them to dropbox and keep pictures save no need syncronizing them with all my devices ( my laptops are full) . At the same time there is couple folders i would…
Moving files when offline, become inaccessible
When not connected to the internet, I recently discovered that moving files into a dropbox folder, render them unusable while offline. It appears to be trying to sync them, but obviously can't, while offline. However I then can not open the files or subsequently move them elsewhere. I just get an infinite "copying"…
Stuck in syncing and finder options are all gone
I've had nothing but problems this week with dropbox on my mac with Ventura 13.0.1 1. The mac icon shows that I am constantly syncing for the last few days. I've left the computer on and it never ends. I can't see what files are being synced anymore 2. All of the finder options to share links, etc are missing when I…
Are we no longer allowed to upload music?
I haven’t been actively using DropBox for over a year. I have some music files of my own original music that I recorded and want to share with others. In the past, this was easily accomplished. I still have a number of my songs saved on DropBox. Now, I’m finding that DropBox will not allow me to upload any new files other…
sync client is locking files and causes other software to crash
Hi folks, our company, M&M software GmbH from Germany, is developing the industrial automation developing software e!COCKPIT for the WAGO group and therefore we’re handling the pure technical support for that application. From time to time, some of our customers that using your [Windows] Dropbox synchronization client…
Transferring large video files over cellular data, not sending data twice, due to cell drops
I need to keep large video files (2-5 gb) sync'd between a stationary hard wired machine and a mobile laptop that is often roaming on very expensive international cellular data. I need the files downloaded, and willing to pay for the data to send it, but I cannot use something that would restart from scratch if the signal…
Transfer song files to CD or to you tube music.
First time user. Is there a way to transfer Dropbox music files to CD, IPod or to my You Tube Music. Thanks.
How to upload a photo album to Dropbox on my iOS device?
Can someone please explain to me how to send an album from your iphone photos to dropbox?

Sync

Discussion List