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Camera Upload stopped happening since Mac Ventura
Hi, I recently upgraded to the latest MacOS Ventura. Since the upgrade, Dropbox has stopped syncing my Canon camera (EOS R) when plugged into my Mac. It used to be that the new images would be copied to my Camera Uploads folder. Thanks, Derek
Camera uploads number on Dropbox don't match up to camera roll
Hi there, I am helping someone set up her Android phone to back up to Dropbox automatically. The number in Dropbox (5193) does not match what is on her camera roll (12K+). It took only a few hours to upload these, however, when I did my first Dropbox upload it took more than a week to upload 20K+ from my camera roll. I…
Missing files after syncing
Hi all i have a dropbox basic account and I use it to back up files from an app called Songbook. I use Songbook to store files of songs with lyrics and guitar chords which I then sync to Dropbox as a back up of these files. The last time I synced Songbook with Dropbox I noticed that there were nearly 200 files missing in…
Large files will not download
I'm having a recurring issue where large files will not download. It seems like 31gb is the max file size that dropbox will upload. I select the folder to be available offline, files do not download. I select the files to be available offline, files start to sync and then, after a few minutes do not download. See…
accessing online-only files from macos terminal
I have a large, shared dropbox folder that is set to "online-only", but I want to make specific files available offline. I know I can do this via right clicks in the Finder window for individual files, but I need to do this for many files. How can I do this via the macOS terminal? I'm using macOS 12.6, and dropbox…
Scan Document to JPEG
Anyone know how to save a scan document as a jpeg? The only option I am getting is file type PDF or PNG..... Needing scan document saved as a jpeg and not an HEIC...
Camera upload failing
New PC, Windows with Swedish language (my old PC had English OS). Cable-connecting my Anroid/Samsung Galaxy S9 to the PC. I get the Dropbox "splash screen" and choose to Start Import. Then I get an error message (in Swedish, but roughly translated "Upload failed for some photos or vi..." (truncated). I have checked so the…
Uploading folders with subfolders, no option to see WHAT files "could not upload"
I'm getting extremely frustrated with Dropbox!! I'm using new Macbook Pro (but also have access to Windows 11 machine... same bad results). I've tried both the Dropbox app (putting folder in it, to upload), and I've also tried doing this via www.dropbox.com "upload." Neither solution works. Here's the issue. 1) Upload a…
File request - empty page
Hi everyone, When I create a file request I can invite people via mail but the website ist empty and nothing is shown. I tested it on serval devices and different networks and browsers but the website is always empty. Any idea what's the problem here?
Dropbox has lost all new versions of one of my documents!
Hi, My document unexpectedly reverted to 9 month old version. And the versions that I've been working with for the last month simply not exists. Document history is empty. 😞 So, I have lost lot of my job 😞 I'm furious ! @#%#
Link breaks on file update. How to avoid?
Sharing links to files that may be updated is an important functionality. There are several discussions on the subject (at least this one and this one). Unfortunately, the problem persists (and these discussions appear closed). Simple example. I create file a file public/report.pdf and share a dropbox link to it. In…
File name changed when uploading to a Dropbox Request
I was logged into my account and uploaded a file to a requested folder link. However, when I got the upload confirmation email, it added my name to into the file name. I needed to have it named in a specific way and didn’t think it would add my name to then end of the file name. Does this happen automatically?
Uploading RAW photos to Dropbox
Why does Dropbox not upload RAW photos from Mac Photos. It seems to alter them to JPEG
Accidentally deleted backup folder, can't access Finder, etc.
I accidentally deleted my backup folder, and now I am unable to access the Finder, Desktop, Documents, etc. I get the message that "Finder can't be found", "Desktop can't be found" and on and on. Dropbox isn't syncing because it can't access the desktop. Running Ventura 13.2.1 How would I go about restoring the backup…
Red warning 1 in system tray icon
Recently a red 1 appeared in my Dropbox system tray icon. When I check what it is about it says there is/was a problem syncing files. When you click the "Show now" message I get a popup window saying: "Personal" - "No errors". I think I know which file this is about because I have my Outlook .pst file in my Dropbox folder.…
Stopping synchronisation of Dropbox on Mac OS12
So. I'm still active with MacOS12. I still like it and my Mac can't handle an upgrade to a higher level. I heard that my version of Dropbox will no longer be supported. And especially the synchronization. That's a problem. Does this really mean that I have to say goodbye to my old Mac and buy a newer machine to be able to…
Sync trouble with Scrivener
Dropbox works perfectly with my iPhone and iPad using Scrivener. It used to work perfectly on my MacBook running OS 13.2.1 with Scrivener. Now the Dropbox icon always has the little sync symbol displayed on the bottom right corner of it. I've left my MacBook run all day just to test if too much data was the problem. It…
I worked on and synced a file and it synced as 0 bytes
I was working on a R script. The moment I saved the file and quit RStudio, the script file which is synced in a dropbox folder is turned to a 0 byte file. When I tried to open the file from dropbox web, it showed me "Error (415)". When I tried to recover it from the "version history" option, I found that strangely there…
Read only on desktop App
HI. I have dropbox on 3 devices (iphone, PC at home, Laptop). Everything worked fine up to the time i bought new laptop. It has Windows 11 and i replaced my old one. With new laptop i can see all synced files. But i do not have permition to save new file to the dropbox folder, or edit and save (overwrite) any of the files.…
sync only one folder on linux
I have a huge dropbox business account, and I'd like to sync one "deep" folder on a linux client. This folder is deep in the folder hierarchy, so for example the folder: "folder 1/folder 2/folder 3" is the ONLY one I want downloaded to the linux client. I tried: dropbox.py exclude add * ; dropbox.py exclude remove 'folder…
Shared Excel files on mac not showing in Recents and also changes made by other users not saving
Hi I'm using the latest version of Excel as of March 2023 and successfully storing files locally on my synced dropbox folder. The files are also appearing on the Dropbox server which is fine. I have 2 issues:- 1. Although Word and other files appear in my Finder Recents window, Excel does not. 2. When a colleague opens,…
Files on my computer and when I log in online not syncing with uploads from husband's computer
Hi, My husband and I share folders and for years we had no trouble each uploading files so the other person could access them. Over the past while we've started having problems - files he uploads I sometimes can see and sometimes cannot see. I still do not see them several hours and even days after he uploads them. I have…
Advanced Plan Questions
Hi, a couple of questions: 1) can I have some folders on the "cloud" not syncronized on the pc ? ( i mean that i will upload manually files on the cloud and restore manually when i need) 2) Users number allowed: "3 or more" it means that i can have infinite user with different profiles and sync rules ? Regards Luke
Stop Dropbox from attempting to sync a socket
I am continually seeing an error about op-daemon.sock (a socket created/used by 1Password, but this is just a specific example) with a completely misleading description that the filename contains invalid characters. The guidance to set the `com.dropbox.ignored` attribute does not help because: xattr: [Errno 102] Operation…
Music library and dropbox backup
Can I backup apple music library on my dropbox backup external drive. Is there any chance a problem occur since i am using Apple Music and it is kind of live file downloading/syncing with my other devices...
New Beta has some issues
Having an absolutely terrible time with this new Beta (mac) build and have left multiple messages for support that go unanswered. When exporting files (small jpgs mostly) to folders within the DB folder, some will inevitably just decide not to upload. ever. They'll have an empty cloud icon next to them, and right clicking…
Copy files from backup to online folder - Without re-downloading ?
Hi ! So i plug my device with pictures into my computer, and dropbox pops up and ask if i want to back them up to dropbox. great. i do that. after uploading tons of stuff this way I realise that a backup is its own beast, not a regular dropbox sync. thats fine. but.. having all these files already on dropbox (backup or…
Dropbox iPhone consistently does not see or upload all photos
For the last several years I have had consistent problems with the Dropbox camera upload feature on my iPhone 11 Pro Max running latest iOS and Dropbox app. My work flow is: 1. Take photos 2. Launch the dropbox app and wait for all photos to upload in the foreground 3. Go to folder on Windows 11, and move the files to the…
I'm on Ubuntu 22.04. My files are not syncing!
Hello, I installed headless Dropbox on Ubuntu 22.04, but my files are not being backed up. I keep refreshing the web app, but I don't see my files there. Any ideas?
mov files changed during uploads to Dropbox
I belong to a forum [Removed as per Community Guidelines] and recently encountered a problem uploading a .mov file to a thread. The file uploaded but there was no video, only audio. I converted the file to .mp4, uploaded and all was well. I checked with someone else on the forum and he was able to upload .mov files and…

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