Sync
Discussion List
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Can't put the folder on an external drive on MacOS
I chose dropbox just because it gets on an external disk, can't anymore? I'm totally frustrated, last year 3 months didn't work at all for MacOs ..
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Storage size on app different from desktop
Hello, I have the family plan. On the browser, it shows that I have 181.77 MB of 2 TB space available. However on the desktop app it's showing that I only have 57.7GB available. I am not being able to download more than that 57.7 GM on desktop app. How do I fix this? Thanks, Wali
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upload of file from word
I am new in this, so I guess this is a very simple question: How do I upload documents from wordfiles to dropbox?
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My Dropbox desktop app doesn't sync
I installed Dropbox on Windows 11. It hasn't synchronized files from the PC to the server for a month. Also, if I upload directly to folders on Dropbox.com, the files don't automatically download to my PC. I also downloaded the latest version of Dropbox but the problem didn't go away. How can I solve?
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Transferring files from PC to Mac
Can you transfer files from pc to mac
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Upload speeds from Synology NAS - Dropbox slow vs much faster Google Drive
I have a Dropbox business account. I am trying to upload files directly from my Synology NAS to my Dropbox business account. I am using FileStation on the Synology NAS to directly upload them to Dropbox, essentially that NAS itself is uploading the files itself rather than going to Dropbox via my computer, but the speeds…
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Files in Dropbpx have grey X
One of our users is having issues where a grey 'X' appears over the file icon. Files are located within the Dropbox folder. The files are not openable or moveable in this form and are not presented with the option to right click and download to a local save either, which would normally be shown with the green tick.…
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How to unsync folders?
Hello! I love Dropbox and have purchased extra space to make sure I can store all my files. However, I have a new problem. I'm a fledgling translator, and after syncing some of my translations to Dropbox, I discovered that most translation clients refuse to allow a freelance translator to store company files in the cloud.…
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macOS Monterey - major sync issues, local PDF files cannot be opened
Hi there, MacBook Pro mid-2015/retina model, running Monterey 12.6.2. I am having a really frustrating but somewhat intermittent issue with the (disastrous, by all accounts) recent macOS update/changes. Context - I work with a lot of PDF files, creating/exporting a lot and storing almost everything on Dropbox (for now,…
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Transferring files from SD card in Galaxy Tab S7 to Dropbox
Hello, While on holiday, I occasionally uploaded the contents of my camera SD card to the SD card in my Tablet. Twice now, I have started transferring the files to Dropbox but come across this problem. I select My files/Edit/Select All and click Share, which appears below. At first, a pop-up appears on the right giving me…
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Videos Automatically convert from .mov to .mp4
Does anyone know how to stop Dropbox from converting videos (that are uploaded by me or sent to me ) from .mov to .mp4? It is happening automatically and I do not need them converted. Thank you!
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file name issues when batch uploading
Uploading a batch of files is a real pain because of file name issues. Is there a way/program to pre-identify the files before starting the upload action and having a stoppage during the upload due to a file name problem
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When I copy from the Dropbox folder to my USB drive, it takes up space on C:, why?
I'm attempting to backup a large folder on DropBox by copying it to my USB-connected 4TB Drive This seems like it would take the files directly from DropBox and write them to the USB drive....but I'm noting as the copy progresses, it is taking up space on my C: drive. All files on my DropBox are set to Online-Only. 1) Why…
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"Syncing has been disabled due to an error." on the Dropbox desktop app
The new update of DropBox has screwed my computer. It won't sync, and it's taking up all of my disc space so I can't run most of the programs on my computer. "Syncing has been disabled due to an error." WHICH ERROR? And how do I fix it?? I'm on DropBox Pro — so I'm paying for this nonsense.
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Stop Dropbox from transferring files from cloud to my hard drive
Hi, I just installed the Dropbox app on an iMac (running Mojave), and I could've sworn that I clicked an option stating that I just want all my files to be stored in the cloud and not on my local hard drive. (I successfully set up Dropbox that way on my MacBook.) But something went wrong here: I noticed that there weren't…
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Key Command/Shortcut to "Copy Dropbox Link" from Mac Finder.
I copy download links all day from the Mac Finder. It would be great to assign a key command so that you can highlight a file in your Dropbox via Mac Finder, and press a key command to copy the link instead of right clicking.
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Files being downloaded that already are downloaded
I have been using Dropbox for years and have changed my mobile phone several times with no problem however last December I upgraded my Samsung Galaxy S9 to a Samsung Galaxy S21 and took some pictures and when I started to download them to Dropbox although I had only selected the most recent files what happened was that all…
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How to ensure a file (or folder) is held on both my computer hard drive and in Dropbox?
Ive checked DB help and community and cannot discover how to keep a MS word file in DB and on my computer hard drive. I'm told I have to sync it but cannot discover how. I'm running OSX Ventura 13.4 on a MacBook. Maybe these don't support what I want. Thanks for any help.
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not syncing on high sierra classic mac pro
i'm on high sierra with a classic mac pro and a wired (and wifi connection) and i'm having a problem here i haven't been able solve and i am about to have my second local tech over to try to diagnose. dropbox has not been syncing. it seems stuck at about 180 or 280 odd files. i have logged off and logged back into dropbox.…
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Do you know how to preserve location data when uploading photos and videos via a File Request?
The Goal: * Collect photos and videos from a group of people who may or may not have Dropbox accounts. * Important: We want to preserve the file quality, date, time and location data (Otherwise we would just share via WhatsApp!) Where I am at: * I have set up a Dropbox File Request link. * I have opened the link via a…
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The content look different on different computers.
during the last 2-3 months my dropbox content look different from my 3 computers , some maps do not exist , It is a real mess! What can I do? I have been trying to delete files and maps but nothing works.
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Changes made in a shared excel document are only saved locally but cannot be seen by others.
Hi! I have just bought a new MacBook Air and have a new problem using my Dropbox. My siblings and I share an excel file that we all regularly make changes in. I have never had this problem before with my old MacBook Pro but with this new laptop, my changes are saved to my MacBook but cannot be seen by my siblings. Any…
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Incorrect data transfer prediction
Hi everyone, I'm moving hundreds of gigabytes to DropBox. However, from what I see on the top bar of DropBox on my Mac, the calculation of the amount of data to move is happening slowly. To clarify, I have been seeing roughly the same time estimate for completion since this afternoon. However, it's like DropBox keeps…
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Shared folder upload storage limit
Hello, kindly need help. I want to share a folder in my account with someone else without a dropbox account. In order so he can upload 450 gb. I shared the folder with him but dropbox wont let him upload more than 50gb. Has anyone encountered?
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DropBox not updating/syncing with 1Password
i am using a stand alone version of 1Password....it syncs/updates perfectly with a dropbox file to my iMac but it will now no longer update/sync with the same version of 1Password on my Macbook air i have gone through the trusted steps i have used successfully in the past to delete data on 1Password and re-sync but that…
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File upload history on a shared folder
Hello, I would like to see the upload history (files names and uploaded dates) of all the file been upload by me to folder. Even files that where deleted. I want to know which files been upload by me to dropbox. I am now the owner/manager of a shared folder i would to check. using dropbox for windows desktop. prefer to…
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I want my files stored locally
Dropbox refuse to store my files locally. There are many instructions on how to fix this in the forum, but they all refer to non-existent menu options. Clearly dropbox either has many versions of its code, or it is changing them. I want a solution that works. I run MacOS12.0.1 on a Macbook Pro M1. I do not want to change…
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Terminal Command to Sync Folder Online Only
Hi, I'm on windows and constantly have trouble using Smart Sync. Smart Sync for the most part never shows up in the context menu, so I have trouble quickly selecting which folders I'd like to sync online/offline. I'm wondering if there is a terminal command I can use to choose a specific folder to sync online only so I can…
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Scans on v334.2 iOS, can’t limit size
When scanning a document from my phone, there was a setting to reduce the file size. I keep copious records and would prefer not to save a 6mb text document. Is the setting buried somewhere?
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Can't upload files
Hello, I'm trying to upload a file to my Dropbox account. When I try, it first fails outright with the message "There was an error uploading a file." If I retry, then it puts the upload into a queue, but then gets stuck there. The file is less than 1 MB, so size doesn't seem to be the issue. I had this problem before…