Sync

I have uploaded raw files to Dropbox and it changed them to jpeg. They were compressed to 3 mb as well. There is no option to download raw files. I am unable to find an solution although others have asked the same question. Can anyone help l?

Bought a new Windows 11 laptop and activated Microsoft OneDrive. Tried to install Dropbox and received the message you can't backup with one Drive and Drop Box. I tried to stop the One Drive sync of desktop and documents, but this is not possible. I stopped OneDrive from launching but this didn't help. I uninstalled One…

I copy edit a newsletter six times annually and have always found the interface between Dropbox and my IMac 17,1 challenging and, well, clunky. Now, however, I have no access either to the current files or to the rest of the team. Apple tech support indicates that my computer is fine, although I know that others have…

When I upload/save my Adobe PDF's to Drop Box, the other person who accesses the team folder can't see them. Seems that when I checked the Sync, I could not see any of my saved/uploaded PDF's there. I can see them when I access my Drop Box via my File Manager - but he can't. Even when he goes to Drop Box online, he can't…

Hi Everyone, Yes, I am also facing the famous error message "there was a problem completing this request". I just switched from an Macbook to a Windows laptop. I freshly installed windows 10 pro on the laptop and the dropbox app was running fine. Then I decided to upgrade to windows 11 pro. I formatted the hard drive and…

When I uploaded files, the folders uploaded but were empty. Also, individual photo visible initially, but then when trying to move it. there is a small box but no photo. Trying to get help has been unsuccessful. I was given 100gb as trial. I'm told that I need to upgrade or else.

Hi folks! I've been running into exactly the same issue as Johnny in the below thread: https://www.dropboxforum.com/t5/Dropbox-files-folders/File-saving-problems-audio-and-word/td-p/421559 Was there any resolution to this? Adobe Audition is my #1 most used program - I record voiceover for a living and use Dropbox for…

We mainly use 2 smartphone to upload our photos in different personalised folders. The folders are OK but when we view the Photos category listed per months is a complete mess: most pictures are listed by date of upload and not by date of creation! Most surprisingly not all photos are listed in this wrong way: a lot of…

Good afternoon, I have been asked to save files in the Dropbox of my friend. I have now run out of space. Do I need to upgrade or is it my friend who has to upgrade on my behalf. I am unclear about how this works. Kindly advise. Also, what is the difference between a professional and a basic upgrade package? I see that…

Hi I am having problems with Drop Box Family Room as we subcribed and added Family Room in September last year and have not had the full fuction of this service since. The problem being, at this point my daughter and I have set up Family Room sub folders and uploaded photos. Now I can see all my folders and photos on all…

I wanted to add a network storage such as this app i.e., Dropbox with my samsung my files in my Samsung Galaxy Tab S7 FE. For this I would require certain details. I have searched here and there but failed. Please help me with this as this would ease my work as a student. Details required are:

Today I noticed that right clicking on files in my Dropbox folder (the ones pinned to my Finder sidebar) did not bring up the Dropbox menu options. After further investigation I realized that Dropbox had moved my entire directory into /Users/library and displays this message, buried within preferences: This version of…

i want to uplaod my 400gb folder but when i upload it my browser stuck and not responding my internet speed is 90 mbps and i have a good pc can someone tell me what can should i do

I am experiencing very slow upload speeds even though I have recently upgraded by internet connection (100mbs down and 40mbs up). I am a videographer who needs to upload gigabytes worth of footage online after every shoot and dropbox isn't even coming close to saturating my provided internet speed. Below is a list of what…

Hello Team, Unable to upload more than 50gb data file, please help for the same. Id - [removed per the Dropbox Community Guidelines]

Howdy, Using a teams dropbox account - one of our users has too many files stored locally. If that one person, on just their device were to make some of the folders online only, does that only affect that singular device? Thanks!

I was wondering if there was a way to get notifications when a new subfolder is added to a folder I follow. I am currently able to get notifications when material is added directly to the folder, and I can follow the subfolders to get notifications when additional material is added to those files. However, I was curious if…

The option that I understand should appear from the "..." drop down for "Import from google drive" is missing. Any idea how I get it back? (https://help.dropbox.com/create-upload/copy-from-google-drive)

I recently upgraded to the Professional Plan, which provides a total storage capacity of 3TB. However, despite having 95% of the space remaining unused, I am encountering a problem when sharing certain folders with others. When attempting to share these folders with a colleague or friend, they receive a notification…

Hi! I can't access a shared folder when my other coworkers can perfectly access the documents. Even though the folder was shared with me, I can't see it in my account, neither in the app nor in the desktop version. I have a DropBox Basic account, but the folder only has 60 mb and I have nothing else in my account, so I…

 Hello, how can I set a folder to be ignored in MacOS ventura? this one only works on on 12.3 and earlier: xattr -w com.dropbox.ignored 1 and the one supposed to work on 12.5 and above fails with No such xattr: com.apple.fileprovider.ignore#P (macos ventura 13.4) xattr -d 'com.apple.fileprovider.ignore#P' best regards.

Hello, Does someone know if there is a possibility to get a https link to upload a file on the dropbox ? I mean not a link which leads you to the login page where you can add then your file using the front. A direct link to upload a file. Thank you Julien

Some days ago my Dropbox stopped to sync files, so I did an advanced reinstall on my Mac (OS Ventura 13.4). After this my files are syncing as well but Dropbox shows me the sync icon and a message "syncing 2 file" and it doesn't stop the uploading. I tried this but it doesn't work. Any suggestion? Thanks in advance.

Hello, I just installed Dropbox on a brand-new Mac Mini M2 with 8Tb internal SSD. Dropbox for Business files are currently 2.3 TB. Dropbox has been syncing very slowly. Some files show the green checkmark but also a cloud with a downward arrow. Other files have a cloud with a question mark and no check mark. See this…

Businesses using network-attached storage. How does one backup to Dropbox using the Dropbox app? it looks like it is currently not supported and I dont think anyone wants to copy their network-attached storage files locally just to backup to Dropbox. I find it very surprising this feature is not there. Thank you

WHERE IS THE UPLOAD BUTTON GONE? HOW DO I ADD A FILE TO MY ACCOUNT? 

For a couple of weeks now I have noticed this phenomenon... When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Finder and all the files that should be backed up are backed up (or are they?) because the green tick is there as would be…

Not sure this is the right category, however, I am not able to save anything into my 6th subfolder. Is there a limit? 

Good morning. Im working for a business that is using Dropbox as a means for us to transfer files between devices around the city. We all have our own username, but all log into the same dropbox. My question is if I have 3-4 different systems all setup to SYNC their dropbox folder, how does it decide which one takes…