Sync

File uploaded without permission?
I never authorized Dropbox to upload all my files way back in the beginning. It was included with Windows and just automatically uploaded all my files without my permission. Now I'm getting requests to pay for storage. WHY? While I might want storage for certain things, I am angry that Dropbox keeps uploading my files…
Backing up photo library takes too long.
hi i just started using dropbox and i have shared apple id with my mom but i got one myself and i now dont have my own photos. I am backing up the photo library on my ipad that is signed into my moms apple id and it has taken 3 days now and it still has 4660 left to backup. why is it taking so long? And also when it is…
Phone keeps disconnecting when syncing photos
Hi everyone! I have an issue with the automatic upload of my photos from my phone. I used to plug my phone into my computer and it would automatically upload my pictures from my phone into my computer but it hasn't been working for months and I can't find a solution.. The issue is that Dropbox sees that there is photos and…
How do you disable Smart Sync on the account?
I have my local installation on Monterrey stuck in Smart Sync, even though I disable Smart Sync prior to full uninstall on my M1 Air. Some folders are still being displayed with Cloud icon
Grey X on all dropbox files
Hello Earlier this week, I reinstalled dropbox as to include my professionnal account aswell. I decided to go for smart sync as to save storage on my computer. As such, I uninstalled dropbox, and reinstalled its latest version and logged my professionnal account and linked personnal account. There seem to be an issue…
Use dropbox with backend server
Does the dropbox support to integrate with backend services, like file backup? The backend service will handle the whole thing about file management, upload/download, there is NO user account been involved. Is this one use case for Dropbox? Thanks
Taking 100s of photos without touching phone
Hi, I want to photograph 100s of physical files, each containing over 100 pages, I want to then turn them into digital files, I'm doing this for an 85 year old who will need to go to a retirement home sometime this year, but can't take all his belongings. I have a good quality android phone, and a macbook, so I've…
cannot use Automatic backup for External Drive
I have a external drive that has lots of production related files in it. I try to setup a automatic backup system by going into dropbox-click on my profile-click prefences- backup-manage backup- then i try to add my external drive but after selecting it it says "There was an issue backup up 'LIGHTING' Your files are safe…
Why are new files marked as online-only with Smart Sync?
I like that Smart Sync will automatically push older files to online only. That makes sense and is indeed "smart." What I don't understand is why new files are pushed to online only? That is the EXACT opposite of what I would want. If it is a new file, I'm likely still working on it. I would want that kept on my HD for…
View Only on Shared Folder. How to change my permissions?
Hello, my friend sent me a folder but he doesn't have the option to allow me to "edit", only to "view." I want to be able to make changes to this folder but have no idea how... I have a business account through the agency I work for but I don't think I have a personal account of my own... could that be the problem? This…
Does Dropbox auto upload photos when phone is switched off?
If my device is switched off, will it auto upload any photos onto Dropbox?
Deleting Dropbox from CloudStorage Location (M1 Beta)
After upgrading to new Beta to dropbox for M1, syncing stopped working and finder window start freezing while searching dropbox files. So I decided to delete Dropbox, but cannot delete this Folder (/Users/Username/Library/CloudStorage/Dropbox/) that got created with new Dropbox Beta version, after Unistalling the Dropbox…
Transferring data from practice management software
I use practice management software in my veterinary practice. All medical records are updated in real time. At the end of each day, my staff creates a backup copy on a thumb drive, about 643 MB. I then take that home and restore it to the software on my laptop, so I have a view-only version of the day. I'm going to be out…
backup files to Pcloud services
I need to backup my files to pCloud services but am not able to do so. Can you please help me with this. (are there settings I need to change to allow this?)
What is the best way to migrate my OneDrive files to Dropbox?
Hello, I plan on moving around 250GBs worth of files from my OneDrive to my Dropbox. Is there a tool or anything that I can use to help with this migration? Is there a recommended procedure to run through? Would tools like Robocopy suffice? Thanks
What content can I upload in my Dropbox account?
Hello I want to upload all my adult render work and some videos too I want to know if I can store my content here on Dropbox, I mean, it's prohibited because it would be, I'm not going to share it with anyone, I just want to store it. thank you.
Mac OS Beta Dropbox using "Cloud Storage Folder"...renaming files, creating folders, etc. super slow
Hi all, I am on a fully up to date Mac OS 13.2.1 and Dropbox (beta) 170.3.5866 where it has moved your Dropbox sync folder into Cloud Storage within ones Library. Ever since this upgrade and change over to the cloud storage-located folder, everything in the Finder within these Dropbox folders (that are part of Cloud…
When I use the Files app on iOS, the files are converted to an unknown file.
Good morning. When I upload a folder from the file app (iOS) to dropbox, it converts it to an unknown format that cannot be opened (regardless of the contents of the folder). Can you help me? Thank you
Buffalo TeraStation TS3210D DropBox Synk organization folder
Hello, when I try to enable Dropbox Sync, after copied the link, I can browse only my personal folder into organization Dropbox storage. Do I have to do something else in Dropbox ? Thank you.
Email attachments appear as .ink format.
Lately, whenever I add a video to Dropbox, it converts it to an .Ink file. My recipients are not able to view the .Ink file in this format. Previously, all my files on Dropbox were in MP4 format. These same files are also on my hard drive in MP4 format, but are only on Dropbox in the .Ink format. While I'm able to view the…
Synchronization stopped because storage limit exceeded. Can it be re-activated by deleting files?
As stated in the title, I tried to delete lots of files. (1) How to find the total space I have presently occupied? (2) Once synchronization has been stopped because of the above stated reason, through the action of deleting file to satisfy the storage limit requirement, will re-activation of the synchronization be…
Dropbox wants to upload all my files
I got a new laptop. After a week or two I noticed that Dropbox was not initiating upon starting my computer. Once I discovered this and started Dropbox, it wants to upload all 92,000 files in my Dropbox folder. Why will it not just upload the new files? Everytime I start my computer the 92,000 file upload restarts. My…
How do I clear sync history on a mac? Confidential information must be removed.
There must be a way to clear sync history. Only recently did this become a problem. I'm a doctor and have to eliminate confidential information from the sync history. There appears to be no way to do that. I use Apple, by the way.
Failure to upload Powerpoint presentation file
I am trying to upload a Powerpoint Presentation to Dropbox and keep getting a "failure" message. I'm not sure how to solve the problem. I just updated my security measures.
What does delete from all devices mean?
I haven't used Dropbox for some time & would like to try it again. However, my box is full of files from 2020. When I try to delete a folder, the pop-up box asks if I want to delete the folder from dropbox and "all devices." I'm not sure how sync works. Does that mean it would delete them from my PC hard drive? I've only…
Some files and folders have disappeared from my PC desktop
I turned on sync function of dropbox, and restart my windows, icons on my desktop were gone! I use free plan so the icon in taskbar says it's full and I have to upgrade. I realized that I was in the same situation with this person…
Dropbox moving my documents folder
Hi guys, I just tried the latest beta feature that allows me to backup my mac's folders. The issue is that when I select to backup my documents folder, dropbox just moves my entire documents folder from /Users/username/ to /Users/username/Dropbox/My Mac/ folder without asking me if that's OK. It just created a symlink in…
Installed on windows 11 - folder path now changed to C:/Users/name/Dropbox/Dropbox
Installed dropbox on windows 11 - folder path now changed to C:/Users/name/Dropbox/Dropbox Looks like a .dropbox.cache folder a level above the normal dropbox folder This creates a problem when I open the files on the new windows 11 PC - my CAD program can no longer find the files as the path has changed and would have to…
Camera uploads suddenly broken, I can't preview my content when using the Photos view.
Hello community Today my Dropbox camera uploads view was studenly broken. I could see photos that id already moved to other folders and no photos from my camera roll from recent weeks. When I move to the files section and then look in the camera uploads folder in can see them all there but in the photos view is all wrong.…
Storing Copyrighted Materials for Personal Backups
I see posts on Reddit about people having their Dropbox accounts disabled. Has anyone had any issues storing copies of Movies, Music, TV Shows etc for personal use/backups but not sharing them with others. I don't want to lose access to my account, but it would be nice to use Dropbox as a secondary backup for some of my…

Sync

Discussion List