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Disable downloads function doesn't work even with professional plan.
Hello I am doing 30 days of trials with a professional plan but I am not sure if I continue to use Dropbox for one year after the trial. This is because of the fact that the disable download option simply doesn't work. I have been trying to change the setting many times, but every time I sent the link with disable…
Problems created by new Dropbox app
I was able to resolve some of the issues in my last post, but I still have three significant problems, which I describe below. I was out of the office for two weeks, and when I returned, Dropbox updated to a new version. I use Dropbox on macOS, and now it appears that all of my files have been moved to…
sync icons are missing
I use Dropbox on iPhone and 2 PC's: Surface and HP all-in-one. Synchronisation goes fine on all three however: On the Surface all files and folders show sync icons. On the HP no sync icons at all. I could not find out why and did not manage to make the icons appear on the HP as well. Who can give the key to solve this…
Exclude folder from syncing - but KEEP on desktop
I can't seem to find an answer to this issue specifically. I have a folder within a folder that contains many files I do not want added to my dropbox. Attempting to use selective-sync, I went into my Dropbox preferences on my Macbook and deselected the folder from syncing, however, when I clicked update, it get deleted the…
Renaming Backup folder
Hi community, I have a question to those who use macOS devices. I recently got a new mac and set up the backup on Dropbox. Dropbox automatically named my new mac as Mac(2). However, I will be using this new device as my primary machine and I may end up selling my old mac if don’t see a reason to hold it. Therefore, I want…
My device is stuck, and can't sync content.
PC에서 드롭박스 앱을 통해 드롭박스를 이용하고 있습니다. 드롭박스 사용자는 저희 팀원 5명 정도 같이 이용하고 있습니다. 문의 내용은 지난 주 목요일부터 제 PC에서 업로드한 파일이 정상적으로 동기화가 이루어지지 않아 다른 PC나 드롭박스 웹에서 보여지지 않습니다. 또한, 제 PC에서 다른 팀원이 업로드한 자료도 확인 되지 않습니다. 어제 실시간 채팅문의를 통해 화면공유하여 작업관리자에서 여러 프로그램의 작업 중단을 해보았으나 증상이 해결되지 않습니다. 지금 드롭박스 상태창에서는 계속해서 파일 업로드중이라는 안내만 나옵니다.
Syncing icons on the files in the Dropbox folder have changed
Hello The Finder Extension Icons indicating whether a file or folder is Online Only or Available Offline are showing up in my Finder, however, the statuses are incorrect. For instance a folder that contains files that are both Online Only files and Available Offline files is showing a cloud icon, when it should be showing…
How to Sync two drives but dropbox drive remaining only in one?
I have 2 Drives and E: which is named Music Production and General Life Drives respectively. Both drives have 10 folders each among which 6 of them from both drives should be synced to dropbox offline mode that is available on dropbox as well as offline locally and 4 folders must not be on dropbox and not hence not synced…
File not appear appear on mac after uploading from another windows desktop
Hi guys, I just upload some files (around 5mb) from my home windwos desktop 10 minutes ago, but I can't see them appear in my mac's dropbox folder, however I can see them when I open dropbox with chrome browser. Anyone know how to fix this? Thanks! David
Monterey-New Location
I notice DB has created a new location. All my folders & files seem to be in there OK, but the folders in the new location are not being synced. I checked at DropBox.com and the folders in the old location are being synced, not the new one. What do I have to do? Thanks.
Available Offline - Default
Hi Community, I've just bought a new work PC (Windows) and have installed Dropbox, but the "Advanced" option to make everything available offline is missing, meaning everything synced as online only. I've been right clicking all the folder and selecting "Make available offline" but it just doesn't seem to be working. Is…
How to stop photo backup?
I do not want Dropbox to backup my photos. What do I need to do in my settings to get Dropbox to stop?
Incoming files from externals with/without dropbox
Hi, I'm currently using dropbox Professional and I'd like to provide a folder for external creatives that send me their work. Since the external creatives differe from project to project, I can't guarantee each has a dropbox account. I prepared a folder called "Incoming" for each project, containing subfolders for…
My desktop app is stuck syncing content, with no progress. What can I do?
Been stuck on Synching for hours not, seems to be doing nothing.. rebooted and dropbox comes right back to synching.... see photo
Desktop is in dropbox (Bureaublad zit in dropbox)
Ik heb een aantal mappen van een stick gekopieerd en dan geplakt op mijn bureaublad. Nu staat mijn bureaublad in de Dropbox en zie ik die niet in verkenner. Hoe krijg ik mijn bureaublad uit mijn Dropbox? ------------------ I copied a number of folders from a stick and then pasted them on my desktop. Now my desktop is in…
In dropbox.com/Camera Uploads, file names with colons are not synched to Windows
At Dropbox.com in my Camera Uploads folder I have over 900 jpg files which contain a colon (i.e. : ) in their file names. For example 20161202-15:51 - 15.51.19.jpg It seems these files will not synch to my Windows laptop. What should I do about this?
Relocating dropbox
Love dropbox but due to a mishap (on my part) I ended up with different drive letters assigned to my drives. It's all corrected now but unfortunately I had to relink dropbox in the middle of all this. It didn't ask if I had an existing drive and folder (E://dropbox) but immediately installed itself onto my C: drive. Surely…
What exactly can people I share files with see
I am submitting a grant application that had a specific deadline. I gave them dropbox links to view my materials. I really want to add one more document to this shared file. But I’m afraid that the group I shared it with, might be able to see the date that my new document was uploaded into the shared file. so can people…
Download files from dropbox to laptop as Cloud ONLY
We have dropbox professional- use it on two desktops- Our laptop got maxed out-1.7TB in the dropbox on our laptop- So we disconnected from dropbox on the laptop and deleted the 1.6TB of data-- Obviously it is still in the cloud--Now our laptop has lots of space- we plan on downloading the dropbox app to the laptop- and are…
Desktop app is stuck at indexing for days
Hello, I have Dropbox on my iMac running 12.6.3 Monterey. Dropbox has been stuck on indexing for over a week. I have tried the troubleshooting advice but haven't had success. Any ideas? Thank you!
Local One-Way archiving of Dropbox account
Hi there, We use dropbox for work and would like to have an off-site backup of the entire account to a local external drive. The main issue is that it needs to be one-way (cloud to local storage) and not respect any deletions (if, for instance, someone deletes a file from the DB account, it remains on the local drive.)…
Mac and PC show different folder size and number of files for the same Dropbox folder
I copied a folder on my Mac to a Dropbox folder. When I look at the properties of Dropbox on a PC the numbers are different than when I look at it on the original Mac. Many files are apparently missing? But is it not the exact same Dropbox folder. How can this be?
How can I stop the automatic syncing of files?
I never intentionally wanted to synch files to Dropbox. I only needed it to receive from clients. Now my Dropbox is overfilled and I want to clear out space to use for new files sent to me. Also, If I delete from Dropbox, does it also delete these files from my computer? I am not computer savvy and am overwhelmed and very…
All files synced AND available offline
I'm using an Intel Macbook Pro running OS Ventura 13.3. I back all my files up to an external drive (a NAS, in fact). My backup software has now replaced many of my files with a Zero KB alias (or whatever the file is that Dropbox uses to track its offline files). I need to get those files back, and back up the actual files…
Help! Some weird files are syncing. How can I stop them and delete from syncing?
Does Dropbox normally come with an "Apps" folder? Somehow, I had an Apps folder that had a Facebook data transfer folder in it. I did not tell Facebook to download data. I deleted that Apps folder. Now I still see the weird files that want to sync to Dropbox. How can I permanently stop them from syncing? Some files are…
How can a script or app get a shareable Dropbox link?
I'm trying to automate a task I've been doing for a while that's taking way too much time, and it requires me to send a sharable link to someone for some files in my Dropbox. So I have a script I've written but ... where I'd normally right-click to get a sharable link for a file, how can I get such a link within the…
Binary files instad of folders
Hi everybody I have a problem that onw of shared folders in dropbox became binary file when I`m sync it with my local storage. From MAC OS or Windows it`s possible to open that file, it works like label, but from Linux I`m couldn`t open it anyway. What shall I do?
Can 'camera uploads' upload photos only from my camera folder?
Hi, is there a way to automatically backup my camera roll from Android to Dropbox? I only want to backup the photos I take but cannot stop it from uploading every photo in every folder. 😔
"There was a problem completing this request" on every browser operation at Dropbox website
Hello, All! I am hoping someone can offer some wise words to help with this weird problem I have started to have with the Dropbox website. Since most of my files in my Dropbox Home account are stored in the Cloud via SmartSync (as opposed to on the physical drive), I find that the website search function is usually the…
Where does Dropbox inform potential users of unsupported file types
I am a fairly new Dropbox user and thus far very satisfied until I tried to upload certain file types developed by Google. Dropbox would not allow them to be uploaded claiming they are not supported. I don't recall anywhere in the sign up process for creating a Dropbox account seeing a disclaimer or warning stating which…

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