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Why did the location of my Dropbox folder change?
Today I noticed that right clicking on files in my Dropbox folder (the ones pinned to my Finder sidebar) did not bring up the Dropbox menu options. After further investigation I realized that Dropbox had moved my entire directory into /Users/library and displays this message, buried within preferences: This version of…
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How to upload 400GB folder using my browser?
i want to uplaod my 400gb folder but when i upload it my browser stuck and not responding my internet speed is 90 mbps and i have a good pc can someone tell me what can should i do
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Slow Upload Speeds
I am experiencing very slow upload speeds even though I have recently upgraded by internet connection (100mbs down and 40mbs up). I am a videographer who needs to upload gigabytes worth of footage online after every shoot and dropbox isn't even coming close to saturating my provided internet speed. Below is a list of what…
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Unable to upload more than 50gb file
Hello Team, Unable to upload more than 50gb data file, please help for the same. Id - [removed per the Dropbox Community Guidelines]
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Does making files online-only affect just that device?
Howdy, Using a teams dropbox account - one of our users has too many files stored locally. If that one person, on just their device were to make some of the folders online only, does that only affect that singular device? Thanks!
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Email notification when folder added to followed folder
I was wondering if there was a way to get notifications when a new subfolder is added to a folder I follow. I am currently able to get notifications when material is added directly to the folder, and I can follow the subfolders to get notifications when additional material is added to those files. However, I was curious if…
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Add From Google Drive
The option that I understand should appear from the "..." drop down for "Import from google drive" is missing. Any idea how I get it back? (https://help.dropbox.com/create-upload/copy-from-google-drive)
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3TB free space but can't sync with others
I recently upgraded to the Professional Plan, which provides a total storage capacity of 3TB. However, despite having 95% of the space remaining unused, I am encountering a problem when sharing certain folders with others. When attempting to share these folders with a colleague or friend, they receive a notification…
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Share Folder doesn't appear in my account.
Hi! I can't access a shared folder when my other coworkers can perfectly access the documents. Even though the folder was shared with me, I can't see it in my account, neither in the app nor in the desktop version. I have a DropBox Basic account, but the folder only has 60 mb and I have nothing else in my account, so I…
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No such xattr: com.apple.fileprovider.ignore#P (error MacOs Ventura)
Hello, how can I set a folder to be ignored in MacOS ventura? this one only works on on 12.3 and earlier: xattr -w com.dropbox.ignored 1 and the one supposed to work on 12.5 and above fails with No such xattr: com.apple.fileprovider.ignore#P (macos ventura 13.4) xattr -d 'com.apple.fileprovider.ignore#P' best regards.
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Upload a file on dropbox using a direct https link without authentication on the front
Hello, Does someone know if there is a possibility to get a https link to upload a file on the dropbox ? I mean not a link which leads you to the login page where you can add then your file using the front. A direct link to upload a file. Thank you Julien
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Message "syncing 2 file"
Some days ago my Dropbox stopped to sync files, so I did an advanced reinstall on my Mac (OS Ventura 13.4). After this my files are syncing as well but Dropbox shows me the sync icon and a message "syncing 2 file" and it doesn't stop the uploading. I tried this but it doesn't work. Any suggestion? Thanks in advance.
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New MacOS Ventura install on 8TB SSD, files show but do not open and syncing is slow
Hello, I just installed Dropbox on a brand-new Mac Mini M2 with 8Tb internal SSD. Dropbox for Business files are currently 2.3 TB. Dropbox has been syncing very slowly. Some files show the green checkmark but also a cloud with a downward arrow. Other files have a cloud with a question mark and no check mark. See this…
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Network storage
Businesses using network-attached storage. How does one backup to Dropbox using the Dropbox app? it looks like it is currently not supported and I dont think anyone wants to copy their network-attached storage files locally just to backup to Dropbox. I find it very surprising this feature is not there. Thank you
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Where is my upload button?
WHERE IS THE UPLOAD BUTTON GONE? HOW DO I ADD A FILE TO MY ACCOUNT?
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Never-ending Backup in Dropbox Backup
For a couple of weeks now I have noticed this phenomenon... When I opened the Dropbox Menu icon on my iMac I noticed that the Mac was backing up yet "Everything is up to date". I have checked in Finder and all the files that should be backed up are backed up (or are they?) because the green tick is there as would be…
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Not able to save into my subfolders. Why?
Not sure this is the right category, however, I am not able to save anything into my 6th subfolder. Is there a limit?
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Unable to upload files of any size/type on any browser
A folder link was shared with me. I can see the upload options but I receive an error immediately after attempting to upload a document. It says "There was an error uploading a file." If I click "Retry", it says "In queue..." and never uploads. I've tried uploading spreadsheets, PDFs, picture files (.png). I'm using Chrome…
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Sync problems on Android
I'm having trouble with a file in my Dropbox which I frequently amend. If I download it to my WIN10 account there is no problem - the latest version is brought up, and if I amend it the latest version is saved. If I look on my Android system, the file list shows correctly that the file was updated a couple of days ago, but…
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Mac OS Dropbox Update filled up my hard drive completely! Files still show as being online only.
I updated to the new desktop version of Dropbox, and in re-syncing my files, it completely maxed out my hard drive! Previously my hard drive was only about 25% full, as most of my files were stored Online Only. After the update, the finder displays they are STILL Online Only, but my disk is completely full, so Dropbox will…
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Paths to files on my desktop have changed
I have uninstalled the DropBox, but it is still affecting the location of files on my desktop. For example, the path to files is: C:\Users\user\Dropbox\PC\Desktop\[file name], instead of C:\Users\user\Desktop\[file name]. What can be done to get rid of 'Dropbox\PC\' from the path? P.S. My OS is Windows 10 Pro x64 version…
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Synchronize Two MacBooks
Hi there! I have one question. If I buy Dropbox premium can I sync a folder on two MacBooks but take effect and changes at the folder? E.t.c. I have a MacBook , I add some files and I delete other files. The folder will take effect to the second laptop? Thank you!
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Can't upload files - "Empty files cannot be uploaded"
New account. I cannot upload any files (JPEG's). I get the same message every time that I can't upload empty files. I am trying to upload from my PC. I've tried Chrome and Edge, same result. I've cleared my cache, same result. I've searched this community and the net for clues, to no avail. Any ideas? Update: As soon as I…
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Certain folder not syncing to computer
I recently downloaded the Dropbox app on a new windows device, and notice that one of the folders isn’t showing on my computer explorer. I have tried restarting computer, deleting and re-downloaded Dropbox. I also checked selective downloads and the folder is selected along with all the other files, however when I search…
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How to add a folder to be synced and saved on local PC drive?
FAQs do not address this - they only talk about Team Adminstation and RIght Click options alluded to do not exist. Environment - New Laptop Windows 11, Drop box 2TB personal storage. I use the app on Desktop and a laptop. I initially set the laptop to see 4 folders - no problem all working. I simply want to add another…
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Sync Issues
Has anyone else had a problem with thier files syncing after the initial sync? All of the files synced the first time I added them but any new files or updates will not sync. I have been going back and forth with support and they want me to change my registry file. I don't think I should have to do that for a program to…
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overleaf sync
Hi, In my online Apps/Overleaf, there are 37 projects. In my computer's dropbox folder, for the same directory"Apps/Overleaf“, there are only 21 projects. How can I have all the overleaf projects which have already been in the online dropbox/Apps/Overleaf also show up in my computer？
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Uploaded Files to Someone's Dropbox Using My Personal (Not Professional) Email
Hello! I am an actor and often have to upload audition self-tapes to Dropbox links. Today, I uploaded some audition tapes to a production company's Dropbox File Request link, only to realise I was signed into my personal - not professional - Dropbox at the time. Will they be able to see the Email address I was signed in…
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New Files Not Downloaded Locally (Mac)
Starting last week when dropbox automatically moved the dropbox location on my mac I have an IFTTT script that places a file in my dropbox That file stopped getting downloaded to my local folder - Now it just shows in the folder with cloud & down arrow icon How do I make those files auto-download locally?
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1.84 GB mp4 sync stuck on "finalizing" during website upload
My iMac keeps freezing because it's having problems uploading and syncing a 1.84 GB mp4 file. I have v175.4.5569 of the desktop app installed. This has been going on for 3 days now. I've checked my plan and I have heaps of space, so that's not the issue. Today I tried pausing syncing via the desktop app, opening Dropbox in…