Sync

Dropbox sharing not visible on Finder nor the green synced icons on Sonoma for Mac
Help please! I can not for the life of me get the sync icons back, nor the right-click Dropbox options that I used to have last week. I have deleted, re-installed, reset and tried numerous other things. Can I send a log? How do I even do this? Thanks in advance!
Massive download at startup is consuming huge download bandwidth
Hi there, Every morning, when I log in my linux box, I see dropbox consuming huge download bandwidth and remain doing so during several minutes, til the point I have to kill it process to be able to load any other web app/page (as example, I just had to kill dropbox process to be able to load this page I'm writting on). Of…
A simple picture and movie app within DropBox to organise our Gigabyte of cluttered souvenirs.
I believe this blog doesn't reflect the frustration of a big % of your users who have huge qty of pictures and videos scattered all over their DropBox. I believe those users have no idea of the existence of this blog, its survey and voting system. These are boomers and gen Xers who don't use Instagram, Snapchat, Tik Tok or…
How to restore folder I deleted off local drive
I deleted a folder from my local dropbox drive while leaving it still available in my online account. I now want to sync it back to my local drive. How do I go about that? I tried downloading the folder and copying it back into my local drive and it appended a "conflict" text string to the folder name.
Couldn't upload. Give Dropbox permission to access this file
Hello- I'm running MacOS 13.0.1 and recently, I have had no luck removing the single badge notification. I have tried everything, reinstalled dropbox several times and now i've removed everything (including hidden files) from the folder I'm syncing and am still receiving the following message regarding a mysterious…
'Make available offline' option issue - files keep reverting to online only
I'm having ongoing issues where some files I've made available offline keep reverting to online. For example, I'm working in Adobe After Effects, and my assets (videos, images PSDs) I've previously made 'available offline'. The next time (maybe a day or more later) I open my After Effects file again and it cannot find some…
Upload of files up to 1,5 tb
Looking at the business solution there are 9 TB, but files only up to a max of 250 gb in an upload - Is it possible to upload files up to 1,5 TB somehow?
Best Practices for large numbers of files, when selective sync is not an option
I manage Dropbox for a small business and they have about 1.3 million files in their account. I've asked them if they can reduce the number of files and they are not able to. Nor are the employees (there are a dozen) able to selectively sync, they all need everything all the time. When setting up a new computer it can take…
Having to first open cloud stored files in finder before attaching or using them.
Hi All, My small company uses Dropbox Business on Macs. In recent times attaching cloud saved files or importing them into software like adobe has become a two-step process. If they have a grey cloud icon we first need to open them in finder so that the icon turns green and only then can we attach them to emails or open in…
Multiple issues controlling sync on Mac OS using File Provider
Hello, I'm currently having multiple issues controlling file sync since switching to the File Provider system on Mac. I'm running Dropbox 186.4.6207 on Mac OS Ventura 13.6. * I don't get the option to not sync certain folders. It used to be that I could right click a folder or file and there would be an option to prevent…
Syncing some OnSong data between two iPads
I have Dropbox basic and use Onsong. I backup my Onsong to a folder on my IPAD and export that to dropbox so that I can import it to another ipad ONSONG application so my husband and I can have the same songlist and playlist up on our ipads at the same time. The basic allows 2GB data free, but I only use about 25MB since…
Shared folder not visible to shared user
The office where I work has a Dropbox business account with 2TB of storage available. That account is under the office manager's name. Folders in her account are shared to my personal account. About a week ago, our largest (2.26. GB) records folder got moved to be a subfolder of another folder. I thought for a minute it…
How to change naming conventions, and rename content?
Hi, the file renaming feature is really powerful but: * I set it up a week ago and I had the choice of the naming convention, now I would like to change it but I can't find it -> can someone help on that? * it works well on mobile but I would like the same behavior on Desktop, so if I drop a file in the Dropbox folder, it…
Dropbox not syncing files
I use my dropbox a lot, but for the past couple of day I guess it hasn't been syncing my files? I was just going through the folder and most stuff has the green checkmark, but the most recent stuff has the blue syncing icon. The status icon says "connecting". My computer is connected to the internet so I don't know what…
Remove X from your Dropbox account?
Hello, recently I have been receiving warnings that say "Remove X from your Dropbox account and all devices? If you move this folder to X it won’t be available in Dropbox or on any devices." X are names of folder I’m simply moving in my computer, but not deleting in anyway, nor from Dropbox nor from my computer. At the…
Can’t Upload Any Files Due to “Network”
I’m using the Dropbox app on my Iphone & it’s all updated but for some reason it won’t let me upload ANYTHING no matter what network or wifi I’m using, I keep getting the error message saying "check your internet connection and try again"
Local storage decreasing when I set folders to online-only
I need to free up space on my iMac's local drive. I set one folder on my Dropbox drive to online-only and instead of freeing up space, I'm watching it slowly eat up the local drive. The folder I set to online-only had just 42mb worth of files on it but my local drive space has now decreased by almost 1gb and continues to…
My files aren't syncing between my 4 devices, why?
I have two PCs, an iPhone, and an iPad each with Dropbox and Dropbox is not syncing among my devices unless I reinstall the app.
Can I upload files to a folder I have view-only access?
If I have view only access for a drop box folder am I able to upload my edits of the files?
"Make available Offline" does not work over cellular network - Mac
Hello all, I have a problem with Dropbox when I am on the road and over cellular. When I want to download files that are only online by "Make available Offline", nothing happens except that two icons are next to each other. The file is not downloaded but if I double click on the file, the file will be downloaded. When I am…
#.url There was an error uploading a file
Hi, what is this error #.url about? I get it only in Firefox, in Chrome I don't see any error but I can't rename a very important folder that has many files.
Slow upload speed (but only to Dropbox). Dropbox is now unusable
I've begun to experience this recently: 1: Uploads to dropbox are (as of about one week ago) consistently around 0.14 Mbps. This happens through desktop or web interface. For perspective, that's a 300 baud modem from 1984 kind of speed. It renders me unable to work using dropbox. 2: Speed tests of the line show consistent…
Video files stuck in upload
On one of my computers I can no longer use the upload function with video files (about 200 mb). I insert the file into a shared folder, and the upload stops almost immediately without even giving a projection of the time it takes to upload. My Dropbox version is 187.3.5584, I use an Intel Mac with Operating System 14.1.…
No syncing, no task bar icon
Hello, I'm not sure about the right board. And I have read hundreds of posts before, but did not find a solution. I have dropbox since years. It ran fine. In March I changed from Win10 to Win11. It still ran fine. We use a dropbox to coordinate music activities within a band. I am the leader, the owner of our box. Somewhen…
But how detailed an index will DB build?
I know this is probably a "noob" question, but here goes: My Synology NAS has a software pkg that allows for it to sync selected folders with DB. So if I give this program access to my DB account it will upload and sync to a folder on DB. So far so good. I assume I can then log into DB and search this database. But how…
Keep the comments in previous file versions
When I upload a new version I want to be able to keep the comments which were already present in the previous version. Some of the comments have been resolved but most haven't How do I do that? I'm working on an animation film so duration won't vary much anymore. When working in editing I think drag and dropping comments…
How Do I Only Sync One File Into Dropbox?
When I downloaded dropbox I noticed it began to sync everything from my computer to dropbox. I am not interested in that. I only want to sync one folder. Is this possible? And no, I am not referring to selective syncing where everything gets synced to drobox and I decide what gets placed on my harddrive. I am talking about…
Recent high CPU usage when Outlook 2019 loaded due to Dropbox trying to sync the PST file
Over the last few days Dropbox has started hammering the CPU when Outlook 2019 is loaded. I have not changed the configuration or folder structure in years. The PST file is in the Dropbox folder and obviously Dropbox can not sync it when Outlook is running as the file is locked. But Dropbox never used to hammer the CPU…
how do I eject my external hard drive without deleting everything
I recently synced my dropbox to my external hard drive. However, I have heard that if you remove your external hard drive from your macbook then everything on your dopbox will be deleted. How do I eject my external hard drive without deleting everything? is that possible? if its not possible, then how do I just remove…
Windows app stuck displaying 'Syncing ### files'
Hello Dropbox Support, One of our clients is having issues with syncing from the website to app. She has 130 files downloading for multiple hours, and appears to have made little to no progress. We have currently tried reinstalling dropbox, running it as administrator, as well as the options hidden by Alt + H on the…

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