Sync

easy photo sharing (specific photos only) from field techs
I need to find an easy way for our field techs, project manager and my boss to easily upload job site photos, and vehicle photos etc to our dropbox business account. Our field techs will find any excuse / pretend to not understand what to do so it needs to be minimal steps to get from taking the photo on job sites etc to…
Constant notifications of sync events for data files e.g. ".pluginData," ".eventData" - Logic Pro?
I don't know what category to put this in (I feel like there should be a "sync" category), but I'm getting constant notifications that files have been updated, even when I'm not doing anything. It seems there are some data files being synced behind the scenes, maybe from the operating system, on a constant basis. So every…
HELP! External HD constantly ejecting during upload
I am new to Dropbox and I am so frustrated. I have a 18T External drive with 8T of footage that I am trying to upload and during the upload process my external drive stops syncing and gives the warning message about disk disconnected. I will send over some good karma to those who can help. 🙂
URGENT: New Win11 PC: Dropbox will NOT download files from cloud -> PC, selective sync = 0 files
Hello all, I have a new Win11 PC. After installing the local Dropbox app, and ensuring selective sync is set to download all files, Dropbox WILL NOT download. I'm sure I'm not the only one who's experienced this, but haven't found a solution. Out of the 700 GB in the cloud, DB only downloaded about 29 gig and just won't go…
Bring LAN sync back on Mac
The new Dropbox for Mac no longer supports LAN sync. This makes Dropbox nearly useless for any users who need to maintain sync of large files or folders between multiple computers, particularly when dealing with slower internet speeds. Dropbox seems to be interested in being used by creators and people or businesses that…
File extensions with hyphens '-' don't sync to the Mac desktop app
Hi I'm seeing something strange that didn't used to happen, but I am unsure when the behaviour started. If I add a file that has an extension with a hyphen, '-', in it to a Dropbox folder using the website, the file uploads fine, but it doesn't sync down to the Mac desktop app. Example, if I drag in three files: AFile.pdf…
Sharing files and folders using dropbox stopped working.
I have been a user over three years without issue. I just upgraded a computer and it is running Windows 11. I am trying to share a folder, normal business, but "share" is now called "give access to" and an option is "specific people". Two issues: 1. One user in my office here, who can normally see all the folders in the…
files taking 15 to 20 minutes to upload
Until recently audio files I send to a client uploaded in seconds. But now that take 15 to 20 minutes to upload. They time out in Firefox, or Edge. I have to use Brave to maintain the connection long enough for the upload to complete. I have deleted ALL files from my storage, no improvement. I don't use the storage for…
grey cloud with white triangle inside showing next to my files on the Dropbox app
buongiorno, ho cambiato pc e una volta impostato dropbox noto che ci sono tutte le cartelle ed i file in esse contenute ma sono evidenziate con un cerchio marrone con all'interno un triangolo bianco e non lo vedo disponibile su esplora risorse del pc finché non ci clicco sopra, lo scarica e quindi lo rende disponibile. la…
Uploading large folder.
Just have a question about uploading large folders. In the past, I've noticed that folders upload quicker when the contents of the folder are uploaded one by one. However, on Dropbox, it keeps trying to upload 2 files at the same time and it's taking forever because my network usage is split between the 2. Was wondering if…
How to enable specific folder auto backup on my Android device to Dropbox?
Hi Dropbox Team, I hope you are well. Is this option available? Can you please let me know? I may be unable to find the setting. I found this thread which leads me to believe this option is unavailable for android users? I've selected a folder. I've successfully uploaded to dropbox. I have the free 2GB plan/account. I'd…
I need to update the changes on all computers & sync them.
I changed a document stored in the Dropbox folder on my desktop on Friday and it was immediately updated on my desktop. My wife has been changing files on a shared folder on her desktop all afternoon and Dropbox keeps notifying me of the updates on my desktop. All is working as it should, I thought. Then I opened a…
Dropbox stuck indexing 1,694 files on my Mac.
My Dropbox has been stuck indexing 1,694 files for the last few days. My Dropbox folder content is different on my home and work computers. And desktop folders "don't exist" online if I try to share a link. I"m running the newest version of Dropbox, Mac 13.3.1. I've quit DB and reinstalled. I've logged in and out both…
How can I prevent the Dropbox app from re-syncing everything to my formatted device?
Hello, I'm writing you because I will have to format my computer - due to corrupted system problems - and so the question of my dropbox is raising. I have a video studio with collaborators and we have 45 terabytes of data online. I would like to know the best way to handle this, without loosing anyfile and without…
Why won't my devices sync with each other?
I have no idea if this is the right area. My tablet and phone show a 3 Month old version of files and not all of them. I've tried signing into the web app. I've tried uninstalling and reinstalling on my phone and nothing works. IT looks like syncing had been paused on the computer but even once that happened it doesn't…
There is a bug with dropbox and google drive, if installed on the same machine
There is a bug with dropbox and google drive, if installed on the same machine (I am using a 2014 15" macbook pro on macOS 11.7.7) at start up, if google drive loads first (and it always does) then dropbox does NOT show the checkmark icons (SHOWN here): The workaround solution is, after starting the computer and waiting…
Can't upload to Dropbox
I have been unable to upload files and folders to Dropbox. I have tried a number of things including restarting my computer, clearing my cache and trying different browsers and computers, as well as several other ideas. Can somebody help?
Synching with two source folders, one on each computer (office and laptop)
Hello I'd like to know if it's possible to sync with two source folders, one on each computer (office and laptop) In other word, if I make a change on my office computer in a folder, the same change is then made to my synched Dropbox folder in the cloud. And then when I go onto my laptop, this change is made to the synched…
I'm trying to upload my images from my gallery, but says file not found.
Hi I'm trying to upload my images from my gallery, and it likes some of the files but others it is saying file not found. I have a Samsung s23. Thanks 😃
New files are not stored offline despite the setting in the desktop app
Here's what I'm seeing: New Files Default is set to Available Offline, but files added via a different computer last night are NOT automatically downloading. I have to either open them or manually download them. As an experiment, I went offline and tried to open a cloud file. As expected it didn't work. This is the only…
Wrong file version opens
I have an Excel file in my dropbox folder that I reference on a daily basis from my work Windows desktop, my home Mac desktop, and my iPhone. I have been updating this file daily for the last few weeks. Today, when I open the file, Excel opens and shows me a much older version. Roughly 90% of my added data is not showing…
Moving folder into a folder creates error "Couldn't move 1 item [Folder Name]"
Hello - I am attempting to move all of my files from one account to another, so I am trying to follow the instructions via link below. https://help.dropbox.com/organize/move-files-between-accounts However, I am stuck on step 3. I am trying to consolidate all of my folders into a single folder so that I can then share it…
How to transfer shared videos without downloading them?
An external party has shared some videos with my account. I would like to transfer those videos to another dropbox account without downloading the videos (because the file sizes are too huge). Is this possible? Thanks in advance for the help!
Upload keeps freezing at 15 seconds.
Upload keeps freezing at 15 seconds.
Have uploaded a large number of files, but even though is "completed successfully" I can't see them.
Hi I have uploaded a large number of files and folders, but even though is says it was completed successfully, and the history confirms the upload - I can not seem to see any of them? What is the issue here - does anyone know, please? TIA Mark
How can I make my online-only files accessible again?
Rookie Mistake! I was trying to save hard drive space on my laptop, and made my dropbox fold online only. Now I cannot open anything. I would like to restore access to my desktop, and tried making it available again using "sync," but no go. How to I restore my access? JMS
Can I have the same files available offline on one computer and online-only on another?
So I have all Dropbox files on my iMac and can I reach these files by the dropbox on my macbook air with online. It saves a lot of needed memory
Only showing blue syncing icons - nothing green in Finder
After the pain of having to reinstall dropbox on my Mac, I see every file that has been downloaded only has the blue sync icon - or the in the cloud icon which is normal. But no green icons anywhere. The files seem to be OK, but clearly something isn't being completed. I have restarted my Mac a few times as well as…
PDF files altered by Apple users when the files are shared
I have PDF files created on PC on dropbox with embedded hyperlinks. If someone with an applle product clicks on the links several issues happen. 1. the link does not work. 2. the link in the master file is deleted. My fix was to not allow changes for most people. My problem is if I view a file with my IPad these changes…
Can Dropbox and OneDrive make peace?
I have a large volume of photos and I want them to be stored both in OneDrive and Dropbox. But I have discovered that pointing both services to the same folder makes each service crazy with sync errors. I read about a possible solution with the MKLINK command, but I couldn't make any progress with that. Can this be done?…

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