Sync

Can't see the progress bar in sync history on a Mac computer
Hi everyone, Hi everyone, Does anyone know whether the progress bar on dropbox on Macos can be visible? I’m new on Mac, and on windows, in sync history, there was a queue in sync history showing you which file is being uploaded and how much of that has been uploaded. On mac, I can see the queue but there is no progress bar…
iPhone videos are not uploading and I can't find the settings to check.
My iPhone is uploading photos I select in the Photos app, but does not upload vieos. I've seen replies here about this problem saying "If you access your Account tab inside our app, you should be able to see your Camera Uploads settings." But I see no such option? If I click the Dropbox icon in my Windows 10 PC tray, I see…
Can I opt out of the Dropbox Backup update without disabling Backup?
The Dropbox Backup update is going to cause some serious problems for me for one reason: the removal of the "Make files online-only" feature is a lot of the reason I use Dropbox in the first place, because I don't have enough space on any given drive. I have more files set to Online Only than there would be total space in…
Dropbox on my Mac not working since File Provider update. My files won't sync or open.
Ever since updating to the file provider for Mac OSX my dropbox just does not work. All offline files won't sync even if I ask to make them offline, nothing opens. Dropbox says 'syncing' no matter what I do (but without the normal telling me what speed or which files). Have tried 3 clean installs, upgraded to an extra TB…
Confused about the new update to Dropbox Backup and where my folders are in Windows
Hi there I recently accepted a Dropbox Update on my machine. I had previously had it set to upload photos from my phone, as well as my 'Documents', 'Pictures' and 'Videos' folders. This was working fine and I was happy. Since the update, bizarrely my work documents which are in a subfolder under documents have been synced…
Backup folders not appear on other devices on Windows
I link many pcs with one dropbox account and i can see backup for other devices from each computer recently one of my computer backup disappeared from dropbox folder, I already contact with support but didn't help any idea how to fix it
How to save PrtSc images to Dropbox, not C drive screenshot folder
Dear Community, please help me with my difficulty as I'm not very good with IT matters. Previously, I directed screenshots (Win + PrtSc) via the location address (Properties > Location tab) directly to Dropbox. However, after upgrading the PC (currently Windows 10 Pro, 2007 edition of MS Office) I cannot direct screenshots…
New Dropbox Backup update will download all 'Online Only' folders/files – not enough room on MacBook
Hi, not sure if this is the right place to post... I have just been prompted to do the new Dropbox Backup Update. I currently have a Dropbox Essentials plan, using 1TB of 3TB storage. Some backup files are 'offline' but most are 'online only'. I have 300GB space on my MacBook hard drive. I have read through all the details…
How can I change all the files from having grey cloud icons to green tick icons?
How to send a pdf document from Files to Dropbox?
I have a PDF document on my iphone in the files area, I want to email this to my laptop as it is 1GB, so I need to use dropbox, on my iphone I can't see how I can load the PDF file from the iphone file folder into a dropbox folder
Why can I only back up specific folders?
I just started using the back up feature in Dropbox but it seems to only back up 3 folders: DOWNLOADS, DESKTOP & DOCUMENTS. I don't keep important stuff in any of these. How do I select my 2 most important folders? It doesn't seem to let me choose.
My hard drive is full, will marking files as online-only free remove them from the hard drive?
My hard drive is full. So, I have marked several folders to be On-line only. Will they automatically be removed from my hard drive or, do I need to take some additional steps to free up hard drive space?
Sharing a folder with view only and with a password.
Hello, i am testing professional trial for my online course and share materials and ive have had some issues with sharing a folder. I can make a link and send it that allows members to see the materials but not to download it. and link is protected with password. so far so good. but: -they still have a permission to…
How can I save my desktop files to Dropbox and sync them to other devices?
How do I specifically select and sync the files and documents on my desktop so that they save to the cloud and show up on my other computers desktop?
How can we have users upload photos to our Dropbox folder via link?
We are a medium size community garden and have created a dropbox so members can share photos of the garden. We want to use these photos to update our website and make it look more current. A lot of people take photos on their phone, but we don't want everyone to have access to our dropbox, just the dropbox folder, which I…
"Dropbox is experiencing some issues" error on the desktop app
My dropbox shows this error while it says sync is completed and all files have green ticks. What should I do to check where the error comes from and fix it now? Anyone with experience please help me. Thanks. (i tried reinstalling dropbox but it didn't work. the version i'm using is the latest.)
Files won't sync as app says " can't sync - not enough disk space"
@everyone files have blue circle and not spinning preferences say no sync issues app says 'cant sync not enough disk space' cant use mac to do anything as it thinks all files are on the hard drive and hard drive is full, but in reality set to offline only literally cant do any work and had no response from dropbox since…
Upload of documents containing live links
I have been told that live links in documents have gone dead after being uploaded. Is that accurate for Dropbox uploads? Is there a way to upload documents containing links and keep them live?
Blank PDFs uploaded to Dropbox after using the scan feature in Notes on iOS
Hey all, I used the Scan function in Notes and then uploaded the scanned PDFs to Dropbox from my iPhone. But, the files are just coming up as blank white boxes when I try to view them in DropBox (both on my phone and in the browser on my Mac). I've cleared the cache, tried a different browser, made sure everything is…
Saving Videos from Dropbox
Just recently, the videos that I add to dropbox from my desktop are not saving into my gallery on my phone. How do I get around this issue?
Can't copy and paste iPhone images from Dropbox to a Word document
We have started having issues with iPhone images not be able to be copy and pasted into word documents, you can only drag and click them which is slow and painful and not practical. We do not have this issue with our Android images only Apple images. Anyone have any suggestions? Cheers Blair.
Automatic Camera uploads not synching to Dropbox folder in Finder on Mac
Synching was flawless forever and stopped working one day in March. My photos and videos do automatically upload to my dropbox iPhone app and dropbox.com, but not to my Dropbox folder in Finder, which is where I really need the photos and videos to go. I am not terribly savvy when it comes to computers but I have checked…
Sync icons no longer appear in Finder after upgrading
I recently upgraded to Ventura 13.2 and updated the Dropbox App to V166.4.2920 I am using Dropbox backup. My files are still syncing, but the sync icons are no longer showing up in Finder. I have tried force quitting Finder, and I have also made sure that the Dropbox Finder extension is ticked. But the sync icons are still…
Camera uploads folder is set in French, and not in English like my account's main language.
I am french, but I keep all my applications and folder names in English for consistency. I want to backup my phone's gallery onto my dropbox account, so I enabled the feature. Despite the language for the dropbox app being set to english, it created a folder named "Chargements appareils photo". I tried deleting said folder…
Mac Dropbox app not synchronizing in China
Folks, I am using Dropbox in China through a VPN. I can access my files through dropbox.com. Dropbox APP on Windows computer also works perfectly. However, Dropbox APP on my MAC book is not working at all. Files are not synchronizing. On the same MAC book, I can access dropbox.com, but not through the MAC Dropbox APP. All…
Scanned PDF Files not uploading
Just in the last week or so (April 9, 2024) my scans to PDF have stopped uploading...they just get stuck with a spinning status indicator. I am using an iPhone 8, iOS 16.7.7, with the Dropbox app, and have plenty of Dropbox capacity, and have 16GB free out of 64GB available. Taking a photo and saving it works just fine.…
I need to disable syncing in order to save changes in Photoshop.
There seems to be a change in the behavour in file sync. Now Dropbox interupt the saving process of an application (Planimate from InterDynamics). When the software saves it's file, I understand it does this to a temp file with ending .$$$. When the save process is done, and the file is verified, it replaces the orginal…
iOS Dropbox app not Saving scans
Over the past 3 weeks, my Dropbox App allows me to scan a document. But when saving, the saving icon just keep spinning ! No scans are saved. Anyone facing similar issue?
Best way to prevent Mac from going into sleep mode while uploading new files via the desktop app?
Hi everyone, I need to transfer several hundred GB to my online storage. What is the best way to keep the computer running, but without keeping the screen active? I would like to have it work overnight, but without wearing out the screen. Setting the brightness to the lowest level might be a solution? Alternatively, I…
How to sync all files/folders moved to Dropbox as online-only
Hi All, So, what I'm trying to achieve is getting all files/folders I've moved over automatically set to Online only without having to manually go in 'Manage Hard Drive Space", select the folder and mark as online only. Is there a way to do this? I do understand that if another Team member has uploaded, it will be online…

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