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Folders automatically changed to online-only
Dropbox folders suddenly all went to on-line mode and won't sync to mac. Have re-installed the software and have checked that there are no firewall, security, anti-virus or network restrictions. There is plenty of disc space. Can anyone suggest please why the sudden un-requested change and how to restore normal syncing.
Can I upload 1 TB to a shared folder when I'm on a Basic plan?
My friend who has 2TB of free space has shared an empty folder with me. I'm on a basic plan with only 2GB of space. Can I upload 1TB to the shared folder directly from my computer?
Automatic sync
I have a database of publications with publisher subdirectories and issue sub-subdirectories on my desktop computer. I have duplicated this on Dropbox. When I add a new issue to my destop subdirectory, I must locate the specific database and publisher in Dropbox to put the new issue in the right place. Is there a way for…
Dropbox won't automatically add a link to clipboard for a screenshot even though it saves in dropbox
When you enable dropbox to share screenshots and screen recordings using dropbox, part of the deal is that it automatically copies a link to the file on your clipboard. When I do that, the file goes to dropbox like it should, but it does not upload a link to my clipboard. Reached out to dropbox support, they had me update…
Dropbox is stuck syncing in a loop. How to resolve?
hi, I have a problem with dropbox. dropbox is stuck in a loop on file syncing and would never seem to complete the update. The icon remains in synchronization in progress but it is not doing anything because going into synchronization history the files always remain the same.
Deleted folders from PC are syncing to the cloud
Hi, I am a new to dropbox and I have just joined the company that uses it as opposed to shared drives. During the initial setup far too many folders were set to sync with my laptop and I consequently ran out of space. Ill advised (was told it is one way sync), I stopped syncing and removed all synced content from the hard…
Some folders have a red X icon on them, why?
Hi, First of all, I have read forums and searched in google. I didn't see any usable solution. 4 of my folders have X and red in the corner. But inside of these folders I don't see any file or folder marked with X. If you suggest some file may have some issue with characters, Please teach me how to find them. I checked in…
Files not syncing for days, on my laptop I need help.
my dropbox files are syncing days later on my laptop than on my desktop just out of the blue. I've uninstalled and reinstalled the app on my laptop but files that are on my desktop the last 48 hours are still not showing on my laptop. they will eventually arrive up to a week later. any suggestions this started out of the…
Lousy upload speed. VERY slow suddenly.
I'm really getting pissed. I've spoken to dropbox a couple times about the extremely slow upload speeds i'm getting... The problem is definitly on the DROPBOX side since I can upload to other services at normal speeds. I'm getting upload speed tests all the time around 850 to 900 Mbps. I can upload a 2 gig file to the…
All folders on my dropbox are empty
Here is my situation. Person A shared folders with Person B. Person B shared the same folders with me so I can view and edit/upload new files. I signed up for dropbox on my laptop and downloaded dropbox app. From my computers, it shows all of the folders (with green checkmark) but all of them are empty. I waited for days…
My photos aren't locally synced - how do I export them to Lightroom?
I have photos on Dropbox that are not on my hard drive. I would like to export them to Lightroom, so that I can edit them. I have a folder on my computer under Dropbox, that is empty. Is there a way to move my photos from dropbox into that folder? Any help is appreciated. Dave
Network error when uploading files to mobile app on Android
Since last week, file uploads from Android App do not work anymore. I follow the usual procedure, selecting the files, "adding/sharing" them to dropbox. It starts to upload but gets stuck and fails, saying "network error: it will try again whenever you have connection". I can assure I have internet connection and tried…
DropBox Locks Up System While Syncing (Linux)
For the last several days, every time I start my Linux system (Ubuntu 22.04) it locks up after a few minutes. DropBox appears to be the cause. It loads on startup and a few minutes into syncing the whole system freezes. If I close DropBox before the freeze, there is no freeze. I suspect the problem is related to a very…
Sync folder "Music" from Dropbox Local to Dropbox Online in order to see content there.
Hello, I've been storing all my music in the default Dropbox local folder named "Music" for a while now. Regrettably, this folder hasn't been synced with my Dropbox online folder yet. Now, I wish to completely sync this "Music" folder to Dropbox online. The "Music" folder already exists online in my Dropbox, but it…
Folders not showing up when trying to save something
When working on my desktop I don’t have any issues access all shared files. When using my iPad, there is one folder that I cannot find when trying to save something. I can see it and access it on the DropBox app but it doesn’t show up when downloading and saving from any other app or browser. Anyone else have this issue or…
iPhone App Keeps Signing Out During Uploads
Hello, I have an iPhone running iOS 17.2 and the app keeps signing me out during uploads. I have tried uninstalling the app, and reinstalling, but the problem persists. It’s frustrating to be almost completely finished uploading a large file, and then I look at my phone and it has signed me out.
Dropbox syncing problem across various devices
Encountering issues with Dropbox syncing files are not updating across devices despite active internet connections. Seeking urgent assistance to resolve this syncing problem and ensure seamless collaboration. Any guidance or solutions would be greatly appreciated. Thank you.
File Request - Please provide an option to NOT rename our uploaded files
We receive tons of file submissions from our business partners daily. However, a large part of the time I spend managing these submissions is spent renaming the files because they're automatically prefixed or suffixed with the Dropbox username of the user that uploaded the file. This causes a lot of unnecessary work and…
Linux Headless Client Stuck "Upgrading Dropbox"
Debian 10 Dropbox daemon version: 119.4.1772 Dropbox command-line interface version: 2020.03.04 dropbox.py status reports "Upgrading Dropbox..." forever. Sync still works. Other headless installs I have report daemon v120.3.4579. Googling on this issue seems to indicate that I need to install stuff like libatomic. The…
Conflicted copy on a folder?
OK, I understand the principle of what creates a conflicted copy with a file, which has been updated while another user (or the same user's account on another machine) has also updated it remotely. But what gets a *folder* marked as a conflicted copy? I'm seeing an odd situation: when the encryption software we're using…
Nagging Icon about files that have issues syncing.
Hi, Not long ago I started getting a red alert icon overlaying the Dropbox icon. When I click it it says "Couldn't sync files". If I click "View now", it drops me at my laptop's desktop. This doesn't help me. I need a direct link to the exact file. Also, the popup referencing the files purportedly having bad characters…
Uploading photos and deleting them from phone, how does it work?
So I upload photos to Dropbox from my camera roll, if I then delete those photos once they're in Dropbox and sync new photos, say a few days later, does it then delete the photos from Dropbox that I've deleted from my phone, or just keep uploading the new photos?
Dropbox cuts out the first 8 seconds of my video during uploading
The last 2 videos uploaded in Dropbox have cut out the first 8 seconds of the video. The videos are about 2 - 3 minutes and less than 100mb. Is there a solution to the problem?
Dropbox is downloading folders I chose not to sync
How do I stop dropbox from downloading every file known to man?! I've never had this much trouble! I recently had to reinstall windows. I downloaded dropbox because it is convenient but I select only a handful of folders I want synced to save space and I'm guessing it waiting until I have downloaded everything before it…
I need to upload photos from a Mac to Dropbox
I have photos that I want to upload to dropbox and create a link to share
What exactly does the "backup to Dropbox" menu item do (Windows)?
If I pick this on a folder, does it leave the original files alone and simply make a synced backup copy in the dropbox folder? This is my desired result, but in searching I see a lot of irate people who have their files moved away or something. Perhaps that is something different though... Also, what is the general…
Scanned PDFs with Dropbox mobile app are not searchable
Hi there, I just signed up with DropBox on the Plus plan. I'm trying to scan my paper documents into searchable pdfs. Unfortunately when I use the scanner within the DropBox mobile app, the resulting pdfs are not searchable. However, when I use a 3rd party app (Scanner Pro) on the same iPad (linked to DropBox), I am able…
Shared folders not visible on computer after update
Hello, I have a premium Dropbox account. The architecture of our Dropbox is as follows: S |_ A |_ B |_ C etc. S is a team folder. Members of S can see all the folders in S on their computers. The rest of the staff only have access to certain folders in S that are shared with them based on their needs. Note that we are all…
Never stop syncing, no tick marks on folder, no dropbox menu on right-click
Hi all. Anyone experiencing the same issues with me? 1. My dropbox NEVER stopped syncing. I have no idea which files are being synced (downloading or uploading). It's been like this for weeks. 2. My dropbox folders have no tickmarks indicating synced or the blue icon indicating syncing. 3. There is no dropbox menu when I…
Please help me stop an automated upload-process. It began after linking my new Laptop.
Hello, Yes ... although this email is about Storage Space, as you will see below; there are good reasons I will NOT upgrade yet! Why? Basically because, important issues about transparency and trust have been damaged! 1. My name is GraemeH. 2. I’ve had my 'BASIC account' for quite a while. 3. I was already planning to…

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