Sync

Sync is getting stuck and won't complete
Sync never finishes, Every morning I check the status in the Dropbox app. It's the same 26GB that never completes. I am only using 32% of my Dropbox account, so it's not the size. I'm up to date on payment. Is there a way to see a single concise list of the files/folders it is trying to sync? Either in the Dropbox app or…
Windows 10 - Accidentally Clicked Make Available Offline for 700 GB drive.... How to stop sync?
I was trying to access the folder in a new window and stutter clicked on the context menu and clicked "Make Available Offline" for a drive that's 700 GB of design files.. Aside from quitting the app to prevent it from syncing the entire drive and bricking my hard drive to capacity, is there a way to undo this setting? I'm…
My entire Mac home folder now exists within dropbox?!
To my great surprise, I just realized that my entire Mac home folder now exists within dropbox! I learned this while aboard a plane without internet access. I see that within dropbox settings, there is an option to "new files default: available offline". But what about the rest of my files. I need them to be accessible…
Why is my sharing activity suspended due to ToS?
I'm receiving a message stating that my sharing activity has been suspended because of a violation of ToS and Acceptable Use Policy. there's no indication as to which files violate these terms, how do i resolve the issue?
Files stuck indexing after re-organizing on the Mac
Hey. I recently reorganized and renamed my company files in Dropbox on my Mac. After that, he spent hours synchronizing 7,000 files. When that didn't work, I read on a Dropbox forum about reinstalling the application and I did exactly that. Now it is taking forever indexing. What should I do? Uninstall and delete the…
How to hide a directory in Windows Explorer?
Hello I would like to know if it is possible to hide a created directory to specific users from the windows interface?
The desktop app is stuck syncing 1456 files on my Mac OS - Sonoma 14.3
Dropbox not synching for hours/days. Tried multiple fixes: reinstall dropbox; remove in process files, tried fix permissions and fix hard links. Removed non-synching files. Reboot computer, suspend and restart synching. Currently stuck as it has been on "Synching 1456 files" 28 MB. By the way, why doesn't dropdown menus…
Camera Uploads backup HEIC to JPG conversion
I want to start backing up my iPhone photos to the Camera Uploads feature. I have 2 questions: * In the upload settings you can choose HEIC or JPG setting for the files. As iPhone photos are all default HEIC the settings ask if I want to convert them to JPGs (to improve general software compatibility I guess). How much…
Syncing issue on one of my computers
Ho acquistato la licenza per 3 dispositivi. Ho installato dropbox desktop su 2 pc + sul mio cellulare. La sincronizzazione tra i 3 dispostivi ha sempre funzionato. Sui 2 pc ho l'antivirus kaspersky. Dopo aver rinnovato la licenza dell'antivirus Kaspersky sui 2 pc, dropbox si sincronizza solo su un pc e sul cellulare. In…
Handling a folder differently in multiple computers
Hello, I would like to have a folder placed in a computer, uploaded from that computer into dropbox as it is usually done, but only available to other computers through dropbox without downloading the folder into those other computers as well. How can I do this? Many thanks for helping me. Paulo
Really Slow Upload...only Dropbox
Hey All, I'm moving over to Dropbox from GoogleDrive. I have Gigabit Fios (recent upload speed test 686.4mbps), but Dropbox is maxing out around 2,000kbps. I have 'don't limit upload' enabled. Any suggestions?
I can't upload files to Gmail anymore via the mobile app
Hey, So this happened a while back, and I did find another topic, but I never saw a solution. Basically, I can't upload anything through my phone from Dropbox to gmail. Other stuff saved on my phone work fine, but not this, and it's annoying cause I either have to wait to get home to do it, or take screenshots and do it…
Offline files not downloading on Win11
This is a new PC (Win11 Home) and I've installed the Dropbox client (191.4.4995) and then used Selective Sync to limit what is to be downloaded for offline use. My account is Dropbox Plus (2TB). I have "Save Harddrive Space Automatically" = Off, so all folders selected should download 100% for offline use. Sync status…
Files being transferred from iCloud to Dropbox are reappearing in iCloud
I have 1,000s of files on five iMac's that need to be transferred from iCloud to Dropbox... unfortunately they are reappearing in my iCloud folder . Is there a configuration in iMac I need to change?
Why are my files outside the Dropbox folder being synced to Dropbox?
Why unexpectidly, all my files appear with the Dropbox logo icon on my PC, as shown below?
not all photos were synchronized, how to find out which ones were not?
hello community, I was traveling and kept uploading photos. now back home I noticed that some of my photos which I have on my phone are missing in my dropbox uploads but I don't know which once are missing. how can I easily find out and make sure I have uploaded all my travel photos? I tried to upload my photo folder from…
Selective Sync Missing under Sync tab
I just installed Dropbox for Windows 11. After installation, I noticed that all my files were syncing to my computer. I checked under preferences->Sync and I do not see selective sync as an option. I also right clicked a file and unsync is not an option either. Everything has a green check mark, no cloud.
Files not uploading or syncing in android app
For the past 2 days, My android phone app behaving abnormally. Neither it is syncing with the server nor it is allowing me to upload any files to the central server. When I add any files to the dropbox folder in my windows 10 computer it syncs properly but does not show up in my android app. After adding files directly in…
Syncing locks a file from being saved as a new file
Hi folks (not sure if this is the right category) Got a really weird issue with drop box locking me out of saving a file as a brand new file while synch is on. I have a default After Effetcs project file that i resave as a new file for each use. But when i go "save as" and use a brand new file name - drop box says it cant…
Dropbox taking up "other files" Disk Space on MacOS
Hey, I have an issue with the Dropbox Smart Synch function on my MacBook Pro M1 2020. Until recently everything worked just fine, I also have the "Smart-Synch-Update for Mac" Box checked in the settings. But now, when I synch a file or folder to "online only" it will do that and show, that the file has 0 Byte. But…
How do I get Folders to show up again in my Dropbox folder?
Hi, All; thank you for helping with this issue. I have about 30 TB of files on Dropbox in the cloud. I used Clean my Mac, and the next thing I knew, Dropbox was making all of my files available offline. The only way I could stop Dropbox from filling all my computer's hard drive was to uninstall the Dropbox app and then…
How do I delete files from Dropbox without deleting them from my computer and other devices?
I do not use Dropbox for backup storage; I use a different service for that. But friends and fellow students sometimes want to share files in Dropbox, so I set up a free account. Somehow, I don't know how, Dropbox uploaded some of my photos to the cloud and filled up my basic Dropbox space. I would like to take my photos…
.dropbox-ignore to prevent folders being uploaded to DropBox like git's .gitignore
Just like we have .gitignore for preventing files / folders to be uploaded to github, it would be nice to have the same for DropBox. I have a workspace folder with tons of node_modules folders. I want to upload the workspace folder to my DropBox but want to skip the node_modules folders. Is there a way to achive this by…
PC and Mac users editing same files thru Google
After March 1, the Google integration will no longer work. I am part of a team that works remotely, and they are on PC and I'm using Mac. Is there is a better workaround out there that will prevent me from downloading the file from DropBox, editing, then exporting from Pages/Numbers to Office files, and then re-uploading…
.dbxignore still updating and trying to sync on Mac
Hi, I'm having an issue on my Dropbox app on my Macbook (Air 2020). On the menu bar the Dropbox icon is still on updating mode (as you can see in the picture ) If I click on the icon, in the panel there's a message: "updating .dbxignore file". It's the first time that I notice that message, and there's no chance to stop…
Web browsers keeps getting stuck when uploading files
I am extremely frustrated with my attempts to use dropbox today and in the past. Today I was a deadline and wanted to ensure all my systems were backed up so I can work on recovering productivity, but the installer won't install on my linux system and the web browsers keeps getting stuck at a fraction of the total file…
Dropbox v191.4.4995 stuck on "Indexing..." on M3 Macbook Pro Sonoma 14.3
Dropbox Pro is stuck on "Indexing..." after installing on a fresh-from-the-store Apple Macbook Pro M3 running the latest Sonoma 14.3, even though there are no local files in my Dropbox folder to index. I can see and download all my files on the web client. I've reinstalled Dropbox multiple times (rebooting inbetween),…
Dropbox Syncing Without My Permission
Hi! I am running into a potential problem with Dropbox. When I started up my Windows 10 PC this evening, the Dropbox desktop app on my screen immediately started syncing, even though I had not prompted it to do so. I quickly clicked "Pause syncing", and then selected "Indefinitely". Now, the Dropbox desktop app on the…
Dropbox desktop app stuck syncing 20 files on my Mac. All the troubleshooting didn't work.
Hello, I'm a long time Dropbox user, I've run into an issue with my Dropbox desktop application "Syncing 20 files" constantly for the past few weeks, though I've seemingly not changed anything about how I use the app. This is a problem that's already been well documented in the forums for various reasons, so I'll list all…
When I drag a folder from explorer into the Chrome window, Dropbox wants to add it into a sub folder
Why is it that Dropbox is so insistent that when I drag a folder from explorer into the chrome window, it wants to put it into a sub folder and not the folder I'm in? Unless I drag to the side bar, it always selects a sub folder to upload to. Even if my cursor never touches a sub-folder.

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