Sync

How can I see all the files in our account?
Hi, We use dropbox for work. I only can see a portion of our dropbox account so often someone I work with will be perplexed why I can't see something they saved. Can you explain how settings need to be set so we can see everything we save within our account? Thanks, Jessica
I don't see the option to upload folders and docs
I'm trying to save documents and maps to Dropbox. But it doesn't seems to work. When trying I'm presented only with selecting photos (which btw doesn't show up) not anything else. When trying to save maps I'm not able to select a map (only files within). The only way I could select files other than photos is when I just…
My Dropbox folder isn't updating automatically for a week now - how to fix it?
Since about a week the dropbox folder of my pc doesn't update automatically. How to repair it?
Dropbox tries to back up a file I excluded from back up on Win11
Hi there! DropBox Backup is trying to back up a file that I had excluded from back up. I'm using DropBox 194.4.6267 on Windows 11 to back up my e-mails from "%APPDATA%\Thunderbird\Profiles\<my-profile>\". In "Dropbox Backup" -> "Choose folders", I have unchecked / deselected / excluded the file "parent.lock"…
My DB folder seems offline and it doesn't sync new shared files
Hi all, My DB folder seems offline since yesterday. I can paste files in it, but there is no uploading icon. It is a shared folder (business account) and my colleagues have the same problem. We can't see any modifications and can't share the files. Everything was working regularily till yesterday afteroon, wifi is good and…
Large MOV File fails to upload
Hello, I am attempting to upload a rather large MOV file (178 GB) to be exact. It normally takes about an hour. When it's complete, it states, Upload completed, but then I get an error message that says, "The media could not be uploaded, either because the server or network failed or because the format is unsupported." My…
What is the maximum download and upload speeds you can get when using the desktop app?
I'm setting up a new computer and syncing my dropbox business account to it. The internet connection is great on fiber optic cable (1500MB/s) but my download speeds on dropbox are about 24MB/sec What is the maximum anyone else is getting? How can I improve this?
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good internet connection and I have plenty of space left in my account. How can I upload these files?
Time left in sync gone again on Mac OS 12.7.3
I just noticed this on the Mac desktop app. It's a change in behavior since late Jan. Dropbox app v. 194.4.6267/ Mac OS 12.7.3. Clicking on the App in the Menu bar only tells me that the file is syncing, hovering over the same Menu bar app also only shows that the file is uploading (same as the pervious post). This is a…
Dropbox stops syncing and icon disappears
I’m using an HP laptop as well as iPhone and iPad. When in my laptop, periodically the Dropbox icon (free version of Dropbox) disappears from my task bar and then I notice that files that should be syncing, no longer reflect the Dropbox icon on them. Why does this keep happening? What do i have to do to get my syncing…
Can't see all my files on some connected devices, why?
Hello! I have the Dropbox application downloaded on multiple devices, both on my IPhone, our IPads and on the family's various laptops. When I log into the ones I don't use very often, for some reason I can't see all the files that I KNOW are in my Dropbox. What do I need to do to see the latest version of my Dropbox…
Desktop app changes not syncing with online
Hey - my desktop version of dropbox is not syncing with the online version & files - is there something we're missing? Maybe an update?
Can dropbox be used as a server for video?
I work for a small company and we recently added a second video producer to help with content creation. Currently both producers have their own external hard drives that they work off of, but we are getting into the situation where they will need to be using the same footage for various projects. Does anyone else use…
Syncing to a new laptop but I don't have the sync tab.
Hi all. I am struggling with syncing my dropbox to my new laptop. videos tell me to go to settings>preference>then sync but i do not have the snyc button. i would appreciate any help
How do I adjust settings such that one can only add files to a folder without viewing its contents?
I chanced upon a company being able to use dropbox to allow people to upload their documents without actually viewing its contents awhile ago and tried doing so for my own, but I can't seem to find the right settings for it, please help!
Downloaded Dropbox to new computer, but not seeing old files
I downloaded Dropbox to a new work computer, but I am not see all my files. Can someone help this old man?!?!?!?!?
High CPU and endless sync, Can't add Full Disk Access for one user (SOLVED)
I'm posting this experience in case it can help. Dropbox desktop app on a Macbook with 2 user accounts. Both mac user accounts signed in to the same dropbox account. Desktop app version 193.4.5594 and MacOS 13.6.4. Not using the File Provider version. Symptoms: User 1 all is well. User 2 has high dropbox CPU usage even…
I can't free up hard disk space with online-only in Windows
Freeing up space on your hard drive is a daunting task. I had to reinstall the Dropbox application and the "Available without connection" or "Online Only" menu is no longer visible. Now there is "Manage hard drive space": If something worked, why did they change it? It's more difficult to do things that way. We have…
Trying to download directly to drop box
trying to see if downloading directly to drop box, instead of downloading to computer storage then move to Dropbox i am running out of computer storage doing this
file request, files missing
File request set up. Received 21 attachments from forwarded emails into the designated folder. 8 new files are received as per file request dialogue box. These files are not showing up in the folder. Help. Please.
Files not syncing on desktop app
I have Dropbox as a shortcut on my laptop and also access it via the internet. However for a few weeks now, whenever I add something to one of our work spreadsheets, it is only saving in my local downloads. I have uninstalled and re-installed it, but nothing seems to work. Its becoming a nightmare now as I have lots of…
easy photo sharing (specific photos only) from field techs
I need to find an easy way for our field techs, project manager and my boss to easily upload job site photos, and vehicle photos etc to our dropbox business account. Our field techs will find any excuse / pretend to not understand what to do so it needs to be minimal steps to get from taking the photo on job sites etc to…
Constant notifications of sync events for data files e.g. ".pluginData," ".eventData" - Logic Pro?
I don't know what category to put this in (I feel like there should be a "sync" category), but I'm getting constant notifications that files have been updated, even when I'm not doing anything. It seems there are some data files being synced behind the scenes, maybe from the operating system, on a constant basis. So every…
HELP! External HD constantly ejecting during upload
I am new to Dropbox and I am so frustrated. I have a 18T External drive with 8T of footage that I am trying to upload and during the upload process my external drive stops syncing and gives the warning message about disk disconnected. I will send over some good karma to those who can help. 🙂
URGENT: New Win11 PC: Dropbox will NOT download files from cloud -> PC, selective sync = 0 files
Hello all, I have a new Win11 PC. After installing the local Dropbox app, and ensuring selective sync is set to download all files, Dropbox WILL NOT download. I'm sure I'm not the only one who's experienced this, but haven't found a solution. Out of the 700 GB in the cloud, DB only downloaded about 29 gig and just won't go…
Bring LAN sync back on Mac
The new Dropbox for Mac no longer supports LAN sync. This makes Dropbox nearly useless for any users who need to maintain sync of large files or folders between multiple computers, particularly when dealing with slower internet speeds. Dropbox seems to be interested in being used by creators and people or businesses that…
File extensions with hyphens '-' don't sync to the Mac desktop app
Hi I'm seeing something strange that didn't used to happen, but I am unsure when the behaviour started. If I add a file that has an extension with a hyphen, '-', in it to a Dropbox folder using the website, the file uploads fine, but it doesn't sync down to the Mac desktop app. Example, if I drag in three files: AFile.pdf…
Sharing files and folders using dropbox stopped working.
I have been a user over three years without issue. I just upgraded a computer and it is running Windows 11. I am trying to share a folder, normal business, but "share" is now called "give access to" and an option is "specific people". Two issues: 1. One user in my office here, who can normally see all the folders in the…
files taking 15 to 20 minutes to upload
Until recently audio files I send to a client uploaded in seconds. But now that take 15 to 20 minutes to upload. They time out in Firefox, or Edge. I have to use Brave to maintain the connection long enough for the upload to complete. I have deleted ALL files from my storage, no improvement. I don't use the storage for…
grey cloud with white triangle inside showing next to my files on the Dropbox app
buongiorno, ho cambiato pc e una volta impostato dropbox noto che ci sono tutte le cartelle ed i file in esse contenute ma sono evidenziate con un cerchio marrone con all'interno un triangolo bianco e non lo vedo disponibile su esplora risorse del pc finché non ci clicco sopra, lo scarica e quindi lo rende disponibile. la…

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