Sync

Turn automated file deletion into "Make online-only" by default
Hello, I use security cameras for research. The cameras are set up to save video recordings directly onto a PC (Windows 11) on the same local network. The folder where videos are saved is inside my Dropbox folder, and the desktop Dropbox client syncs automatically. Videos are therefore automatically uploaded to Dropbox…
Preview NOT Displaying - Box just says Dropbox.com after Uploading to a Comment on forum
Recently, sometimes when I upload a jpg into a forum comment, instead of displaying the preview, it just has a box that says Dropbox.com. Clicking goes to the image but it does not preview. I have deleted, recreated, resized, renamed, moved back and forth, etc etc without success. This doesn't happen with all images. I…
I keep getting error message when uploading an mp3.
keep getting error message when uploading an mp3
I need others to get notifications when a recipient uploads documents to a Dropbox File Request.
Hello, I send out quite a few Dropbox file request links to those that we work with, and my partners (also Dropbox users on the account), would like to be notified via email, when these uploads happen. How can we make this happen? Thx,
Uploads skipped because ".docx format is not supported"?
This issue – files not uploading because 'the format is not supported' – just started today. I made a new folder containing a large number of MP3 files, plus some MS Word documents that provide indexes & explanations. All the files already exist elsewhere in my Dropbox, but I've copied some of them to a new subfolder so…
Same account on two computers but can't save files in a folder on one of them
I use two laptops for work, and use the same dropbox log in on both. One one computer, I can save to a folder. On another, I cannot edit or save anything in the folder. It gives me this error: "You don't have permission to save in this location. Contact the administrator to obtain permission." Previously, computer 2…
Sync-Problem: Linux Mint 21.3 and Dropbox v194.3.6224
Hi, I have a silly problem. If I change a small file on my Linux machine, the dropbox-icon will get blue and will show "Syncing" for multiple days. After a really long time it is going grey again. What makes me wondering is, that if I go into nemo and look for the sync-status-icons, really everything is green. And, also…
Photos and videos missing in iOS app
I just disocovered that many, seemingly random, videos are missing from the photos tab in the dropbox app during a 4 month period. The files are there, the properties are the same as other videos that ARE there, but, when scrolling through the thumbnails they are not shown. Nothing was different about the device they were…
Setting up external drive with APFS Format to sync with Dropbox
What is the best practice to setting up certain folders within my external APFS hard drive and have them sync with my DropBox? This drive is connected to my MacBook Pro M1 processor
How can I see all the files in our account?
Hi, We use dropbox for work. I only can see a portion of our dropbox account so often someone I work with will be perplexed why I can't see something they saved. Can you explain how settings need to be set so we can see everything we save within our account? Thanks, Jessica
I don't see the option to upload folders and docs
I'm trying to save documents and maps to Dropbox. But it doesn't seems to work. When trying I'm presented only with selecting photos (which btw doesn't show up) not anything else. When trying to save maps I'm not able to select a map (only files within). The only way I could select files other than photos is when I just…
My Dropbox folder isn't updating automatically for a week now - how to fix it?
Since about a week the dropbox folder of my pc doesn't update automatically. How to repair it?
Dropbox tries to back up a file I excluded from back up on Win11
Hi there! DropBox Backup is trying to back up a file that I had excluded from back up. I'm using DropBox 194.4.6267 on Windows 11 to back up my e-mails from "%APPDATA%\Thunderbird\Profiles\<my-profile>\". In "Dropbox Backup" -> "Choose folders", I have unchecked / deselected / excluded the file "parent.lock"…
My DB folder seems offline and it doesn't sync new shared files
Hi all, My DB folder seems offline since yesterday. I can paste files in it, but there is no uploading icon. It is a shared folder (business account) and my colleagues have the same problem. We can't see any modifications and can't share the files. Everything was working regularily till yesterday afteroon, wifi is good and…
Large MOV File fails to upload
Hello, I am attempting to upload a rather large MOV file (178 GB) to be exact. It normally takes about an hour. When it's complete, it states, Upload completed, but then I get an error message that says, "The media could not be uploaded, either because the server or network failed or because the format is unsupported." My…
What is the maximum download and upload speeds you can get when using the desktop app?
I'm setting up a new computer and syncing my dropbox business account to it. The internet connection is great on fiber optic cable (1500MB/s) but my download speeds on dropbox are about 24MB/sec What is the maximum anyone else is getting? How can I improve this?
File upload gets hung up or loses connection
I am able to upload files to my account up to around 20 MB. However, when I try to upload files between about 25 - 45 MB, the website keeps getting hung up or losing connection. I have a good internet connection and I have plenty of space left in my account. How can I upload these files?
Time left in sync gone again on Mac OS 12.7.3
I just noticed this on the Mac desktop app. It's a change in behavior since late Jan. Dropbox app v. 194.4.6267/ Mac OS 12.7.3. Clicking on the App in the Menu bar only tells me that the file is syncing, hovering over the same Menu bar app also only shows that the file is uploading (same as the pervious post). This is a…
Dropbox stops syncing and icon disappears
I’m using an HP laptop as well as iPhone and iPad. When in my laptop, periodically the Dropbox icon (free version of Dropbox) disappears from my task bar and then I notice that files that should be syncing, no longer reflect the Dropbox icon on them. Why does this keep happening? What do i have to do to get my syncing…
Can't see all my files on some connected devices, why?
Hello! I have the Dropbox application downloaded on multiple devices, both on my IPhone, our IPads and on the family's various laptops. When I log into the ones I don't use very often, for some reason I can't see all the files that I KNOW are in my Dropbox. What do I need to do to see the latest version of my Dropbox…
Desktop app changes not syncing with online
Hey - my desktop version of dropbox is not syncing with the online version & files - is there something we're missing? Maybe an update?
Can dropbox be used as a server for video?
I work for a small company and we recently added a second video producer to help with content creation. Currently both producers have their own external hard drives that they work off of, but we are getting into the situation where they will need to be using the same footage for various projects. Does anyone else use…
Syncing to a new laptop but I don't have the sync tab.
Hi all. I am struggling with syncing my dropbox to my new laptop. videos tell me to go to settings>preference>then sync but i do not have the snyc button. i would appreciate any help
How do I adjust settings such that one can only add files to a folder without viewing its contents?
I chanced upon a company being able to use dropbox to allow people to upload their documents without actually viewing its contents awhile ago and tried doing so for my own, but I can't seem to find the right settings for it, please help!
Downloaded Dropbox to new computer, but not seeing old files
I downloaded Dropbox to a new work computer, but I am not see all my files. Can someone help this old man?!?!?!?!?
High CPU and endless sync, Can't add Full Disk Access for one user (SOLVED)
I'm posting this experience in case it can help. Dropbox desktop app on a Macbook with 2 user accounts. Both mac user accounts signed in to the same dropbox account. Desktop app version 193.4.5594 and MacOS 13.6.4. Not using the File Provider version. Symptoms: User 1 all is well. User 2 has high dropbox CPU usage even…
I can't free up hard disk space with online-only in Windows
Freeing up space on your hard drive is a daunting task. I had to reinstall the Dropbox application and the "Available without connection" or "Online Only" menu is no longer visible. Now there is "Manage hard drive space": If something worked, why did they change it? It's more difficult to do things that way. We have…
Trying to download directly to drop box
trying to see if downloading directly to drop box, instead of downloading to computer storage then move to Dropbox i am running out of computer storage doing this
file request, files missing
File request set up. Received 21 attachments from forwarded emails into the designated folder. 8 new files are received as per file request dialogue box. These files are not showing up in the folder. Help. Please.
Files not syncing on desktop app
I have Dropbox as a shortcut on my laptop and also access it via the internet. However for a few weeks now, whenever I add something to one of our work spreadsheets, it is only saving in my local downloads. I have uninstalled and re-installed it, but nothing seems to work. Its becoming a nightmare now as I have lots of…

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