Sync

Is there a way for the desktop app to not sync a folder, while it's being accessed by another app?
I have a portable app that runs on windows. instead of copying it to a usb drive, I put in a subfolder in the dropbox tree --- this schema works quite well --- on issue that I have from time-to-time, is that the db app might try to upload files that the app uses and for the most part those files are work or temp files that…
Camera Uploads not uploading all photos on iOS
I have recently noticed that not all photos from my Camera Roll have been uploaded during the "Camera Uploads" process. it seems that photos that I add to my camera roll from a message someone has sent me do not seem to be uploaded. I am now worried that I may have lots of photos that haven't gone up to Dropbox but I don't…
I tried switching to Dropbox, but it’s impossible
I subscribe to 2TB on Google Drive, but some aspects of their app functionality are not good. I consider Dropbox's software superior in speed and reliability. A feature I really like in Dropbox is the ability to disable synchronization for a specific folder or file, something that is not possible in Drive. However, Dropbox…
Move all files and folders from one Dropbox account to another as admin.
We acquired a company that was also using Dropbox and I need to move all the content from that account to our main account and delete that account. There are only 10 users in the account and as Admin I have been tasked with moving everything. I tried doing it using the share folder between the 2 accounts, but I am unable…
Camera Upload from SD Card: device neither shows nor uploads
Hey! When I insert my SD Card into my Mac, Dropxbox asks me whether I want to save the data on my dropbox. When I confirm to upload, nothing happens. The SD is also not shown under the setting > backups > device panel. What's wrong? Hope someone can help. Thank you!
Bug - "unable to sync" a file that is in an ignored folder.
I have a folder that is set to ignore such as here: https://help.dropbox.com/sync/ignored-files The folder properly does not sync and does not show up on my dropbox web or on any other synced devices. However, there is a file in that ignored folder that continuously throws an "unable to sync" error from my desktop app.
Dropbox is constantly syncing and using a lot of the processor on Windows 11
Welcome. I have a problem with droppbox running incessantly on a desktop computer, windows 11. The processor is loaded all the time. The dropbox bar shows 1 in black all the time and shows that it is syncing 207 files, once it shows 16 minutes then 1 hour and it continues like this all the time. The computer works 15 hours…
Unicode encoding conflict for folder with ASCII characters
My app Mail Archiver can export emails to PDFs complete with mailbox structure. A user saves his PDFs to Dropbox. He sent me a screenshot where a folder shows "(Unicode encoding conflict)". As developer I know enough about encodings. The encoding conflict doesn't make sense for 2 reasons: - The mailbox name and therefore…
I've lost my updates after relinking the Dropbox app
My device stopped syncing recently and to fix this I was told to unlink and relink the device to fix the issue, i did and it work but i now seem to have lost a lot of work done (over a month) on my Dropbox. It seems when I relinked, it restored to the state it was in when the last syncing was successful before the…
Up/Download Speed Indicator Missing?
I was able to check the Up/Download speed of syncing files via the Dropbox app, or by moving the mouse over the Dropbox Task Bar icon. (Windows 11). Has this feature been removed ? See screen shot below.
Same Dropbox account, can view on one computer, but not on another.
Greetings: I have a basic Dropbox account and I have a set of files stored there. When I go through Dropbox.com, I can see those files that exist there just fine. On my laptop (MacBookPro), there is a Dropbox folder in my finder and when I click on that, I can see the files there also and they are identical to the…
How to know exactly what the app is syncing?
I keep getting emails that my dropbox will no longer be able to sync as it is full. I didn't even know it was syncing something! So I logged in to try and find out what is being synced, and what that information is, but there's nothing in my account. No files, no videos, nothing. It just says it's syncing. I don't have…
Dropbox synced old files to my new computer
Hi there all, first time poster here and not sure if this is even the right forum. But I signed up for dropbox a few years ago now. I run a very small business so just took the basic product to be able store client files etc. Fastforward a few years and I have bought a new Surface laptop and wanted to duplicate what I had…
Make available offline doesn't show up in my settings or on my drop-down menus on my Windows 11
smart sync doesn't show up in my settings or on my dropdown menus on my new computer. Windows 11.
I can't access my backup files, after Dropbox asked for a backup update
Since clicking on the file backup link that Dropbox sent me today, Dropbox is not featuring any of the files that I have on my PC. I use my Dropbox account on my PC, my iphone and my ipad. This one account allows me to see all my PC files across all my devices. But since clicking on the backup link DB sent me, there are…
Dropbox folder access to multiple users on one computer
Here is what I would like to do: We have several folders in our Dropbox Teams platform that all of our designers have access to and need to be able to run applications like AutoCAD. These folders are set to be available off-line and I move the location to the root of the C drive (C:\Dropbox). I currently set up each user…
Shortcut to selective sync for quicker access
in our organization we use the selective syns within preferences in the dropbox app, quite frequently. We were wondering if there would be a way to assign a shortcut key or create a script or a macro, so we could be able with one click to enter: dropbox app> initials > preferences > sync > choose folders We were looking to…
(Dropbox on Mac OS Sonoma) Unable to tell if a file is online or offline without opening folders
Hi! I don't remember exactly when this issue occurred for the first time, I think it started when I upgraded my M2 Pro Mac to macOS Sonoma, but it has become a real nuisance. Basically, there's no way to know if files on my Dropbox are offline or online without checking every single folder. Dropbox reports the total…
Is it possible to use Dropbox as a client portal?
Hi all, hope you are well. We’re a firm of Accountants based in the United Kingdom. We are coming to the end of our contract for a software which included a client portal. On this portal clients would upload their business documents for us to process. This ensured we were complaint with GDPR. The new software we are using…
Sync issues after renaming the Camera Uploads folder to 'Camera_Uploads'
I changed my folder name of "Camera uploads" to "Camera_Uploads" and chaos ensues. how do i reverse this bs, ive got files syncing and corrupting.
Dropbox issue with syncing to Synology after April 20 update
My synology NAS synchronized dropbox perfectly for years. After the April 20 update the synchronization caused mayhem on my NAS. Online all is well up to April 20 but no more synching of our work files after that. Now I found out yesterday that a warning email was sent that i never noticed, but how to solve it now? The…
Why is the Dropbox app slow when syncing?
I see there is a common issue when it comes to Download speeds. I just can't believe how frustrating my experience was using Dropbox for big files. The lack of transparency, the lack of compatibility with mac users is nuts! I had to leave my computer on for 3 days in a row, downloading stuff at, apparently unknown download…
If I sync my desktop app now on Window, will files be deleted from the site? How can I prevent this?
If I delete a folder in my Dropbox folder on my PC, will it also delete the synced folder on my dropbox account? I haven't synced to my desktop PC in a long time and I'm worried that I've moved things around so many times that it might sync to my Dropbox account and delete important backed items. Additionally, can I delete…
How to enable auto backup for specific folder (WhatsApp) on my Android device to Dropbox?
This feature is suddenly critical worldwide, as Google has suddenly declined to support backing up WhatsApp messages and pictures. So it's critical for my work and personal records. NB this question was raised before indicating it's currently not possible. The thread has been closed for futher comments.…
Is there any Dropbox sync issue from June 9th?
is there any dropbox sync issue from 9th june2024?
My Dropbox account isn't syncing to my computer any more
I bought a new iPhone (15 pro) lately but DropBox stopped synchronizing with my computer. I logged out from computer DropBox and logged in again. Then it started syncing again but stopped once I restarted computer. I uninstalled DropBox and installed again. Started syncing again but stopped once I restarted the computer.…
Uploads are suddenly excruciatingly slow on Mac OS
My uploads have slowed to a crawl. I have 1 gb fiber internet from CenturyLink and it's working fine. Just tested at over 900 Mbps upload and 400 Mbps upload. I am uploading my usual way through the Mac Finder, which has always been pretty zippy in the past. I'm on an Apple M2 Max Macbook Pro, running Sonoma 14.5. I'm…
Add root level folder Dropbox Business Standard
I use Dropbox Business Standard and am the admin. I have 4 root level folders that I see if I open the Dropbox folder on my computer or at dropbox.com. I want to add a fifth. Can I? On Dropbox.com, the +Create button is greyed out. In Finder in my Dropbox folder on my computer, if I click on File in the menu bar, New…
Can the Dropbox desktop app start and sync files without logging in to Windows (Server)?
Good Morning We are trying to use DB to share data between 4 servers. We have a task in those server who write an automatic file everyday at 18:00hrs How can we use DropBox and forçe to upload those files without login windows server ? The files only upload after we login windows. Thanks CF
Problems syncing and getting Dropbox to recognize deleted files
I keep getting messages that my Dropbox account is over the 2 GB limit. I've removed several folders and file from Dropbox to my desktop to make room, but for some reason Dropbox hasn't recognized it. I also pulled the same files and folders from my local Dropbox folder and I can't get it to sync with the online version. I…

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