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Macbook Pro sync errors only on WiFi - it works when connected to a different computer's WiFi
Running v202.4.5551 on 2 Macbook pros and 2 iMacs; longtime user with no problems until now. One of the Macbook pros is new (an M1) and is unable to complete sync after desktop app installation. It will start OK but then stall after 5-10 Gb. This is selective sync for about 200 Gb of files that I want to maintain (and…
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How do I know all my files pictures got transferred from my phone to the Dropbox?
I just want to make sure my stuff gets transferred so it doesn't get deleted.
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Missing files and file contents after restoring my Dropbox to a new computer
I recently upgraded my iMac's to a new SSD because the old one was running with read/write errors frequently. After waiting for hours for the Time Machine to pour back my backed up data, I discovered that 4 month's of data (files and some contents in Excel files) gone missing! As if Dropbox has rolled back the contents of…
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People, Places and Memories function for Camera Uploads
I’m using Dropbox to backup my Camera roll (iPhone), which works really well. It’s a great way to know that everything is backed up properly. However, what I’m missing is the People, Places and Memories functions available in iOS. I’m therefore evaluating switching to iCloud to have these functions available also for…
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Disable syncing status column on Windows Explorer
I have tried to disable Status column in Windows Explorer, however, it keeps coming back. Can you tell me how to permanently stop showing this column?
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Can't start Dropbox because of permission error
Hi! I have two profiles on my Mac: one for my personal use, and one for my professional use. The profile for personal use has admin rights, the profile for professional use does not (but I could set it so it did). It's the profiles you see and can log into when you turn the Mac on. I have installed the Dropbox app with…
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Is it possible to sync one special directory only once per 24 hours?
I want to sync one special directory only during the night hours, all the other directories have to be sync constantly, how to do that?
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Files did not sync because of clock error
Help! I traveled for work for 2 months and came back home. My computer at home had the clock time from before I left. So I synchronized the clock to internet time. New work is now syncing. However, Dropbox did not sync any of the work I did for 2 months (which is in Dropbox on the cloud) to my computer at home. I think…
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How do I stop Dropbox from accessing and syncing my SD card on Windows?
Hi All, I have a trail camera that takes hundreds of photos at a time and I do not want Dropbox to sync them because then I just have to go into Dropbox and delete them. The photos are on a standard SDcard which I view from my installed reader. I am running Windows 10 Home 64 bit. Is there any way to set up my app so that…
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"Couldn't Save Content Please check your internet connection and refresh the page." Safari iOS
I download a lot of PDFs. I use iOS Safari. Half the time, I have no issue saving to Dropbox, but the other half of the time, I get the following error: "Couldn't Save Content Please check your internet connection and refresh the page." My workaround has been to use Save to Files where I have Dropbox linked, but this is,…
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Upload speed is super slow on Mac both on the app, and website.
Dropbox upload speeds are impossibly slow as of today (max of about 10kbps on a fiber connection that is reading currently registering 914mbps upload). A 2mb .mp3 file has been uploading for over 15 minutes and is showing no signs of ever completing. This is on a Mac Studio M1 Ultra running Sonoma 14.5 and Dropbox…
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Can I access "My Documents" on a different computer?
I think my Windows 10 profile has gotten corrupted. On the login screen, there is no password box, just a link to Sign In and when I click that, eventually a dark gray box pops up with no text or anything in it. Eventually it closes and goes back to the login screen. In order to save room on the hard drive, I had the My…
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Dropbox stops syncing between laptop and iPhone.
My Dropbox will recurrently stop syncing between my laptop and my iphone. I have read the instructions about syncing but cannot seem to locate the exact spot that asks the questions about are all files up to date, which I think will lead me to being able to sync. And I would like to set to automatically sync each time I…
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After the 6/25/24 update, my Dropbox files aren't syncing and Adobe Acrobat keeps crashing.
AFter update 6/25/24, dropbox stopped syncing and I get gray X on my files rather than the usual sync icons. Also does not communicate with Adobe Acrobat as dropbox options do not appear when right clicking to share a file with Dropbox link and the other several options that typically appear. I reverted back to the prior…
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Photo, map location missing
Uploaded photos from my Android mobile dont have the map location in photo info
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Sharing files created on Android phone
I've used Dropbox for years now. Love it on PC and between PC's. Access to those PC files from my phone has been so useful too. This week for the first time I wanted to add a Dropbox folder where I can save files that I've made on my phone - (1) to have them backed up in the cloud and (2) to access them easily by PC too.…
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Logic Pro download corrupted files
Hi there, Using dropbox to sync my Logic Pro projects in real-time. Uploaded multiple to 'online-only' and then used smart sync to shift them to 'local' as I needed to work on some old files but I'm getting the same error message every time which implies that part of the file integrity is wrong and the projects simply…
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InDesign will freeze if we try to open files that are online-only
Please note that we have a Dropbox shared among multiple employees. Since yesterday, we've encountered the following issue: Whenever we try to open any files, such as InDesign or Photoshop files, through Dropbox that have a cloud status, the application freezes. To work around this, we need to right-click on the file in…
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Dropbox isn't syncing automatically on Windows 11
I've seen a lot of discussion about Windows 11 and Dropbox, but I feel that my situation is a bit more unique in that I'm NOT running in S Mode. I've also uninstalled and reinstalled Dropbox several times on this machine, AND I can't go back to Windows 10 as this is a new machine. I have the Dropbox icon in my start menu…
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I can't upload files to the Dropbox site any more, why?
I used to be able to upload files to my Dropbox account by clicking Upload, clicking the file I want uploaded and then click the Open box. Now when I do all that, the open box is faded and won't let me click the button. This is on Google Chrome. I also tried it on Microsoft Edge and the same thing happened, but it does…
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I use selective sync but my folder keeps showing up on Windows.
Hi, I accidentally sync a folder that makes my dropbox full. Now I need to unsync it following these steps: * Open your Dropbox desktop app preferences. * Click the Sync tab. * Under Selective Sync, click Selective Sync… (as I use Windows). * Check the folders you'd like saved on your hard drive. Uncheck the folders you'd…
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I can't upload files or folders when using Safari 13.1.2.
Safari 13.1.2 cant upload files or folders
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Dropbox desktop app disconnects randomly during file upload
Dropbox desktop app disconnects randomly. I have a work team, and we are all having this problem when we want to upload files, Dropbox disconnects and the upload or download is interrupted. The only way to fix it is to close and reopen the app. But it disconnects again after a while.
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Just installed the Mac upgrade from 2022 and now ALL my files are uploading.
I really regret having done this "upgrade," as all my files are in limbo. It is a terrifying feeling. Can anyone please tell me if this is normal and will end soon? Thank you!
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Dropbox app on Windows gets stuck syncing every time I'm opening online-only files.
Have been using DropBox app (selective sync) for over a year with zero problems, however recently syncing has become a big issue. Issues: * When attempting to view online-only files, DropBox struggles immensely and gets stuck in a syncing loop. Files won't open unless I quit DropBox to sever the never-ending sync loop.…
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Unable to check boxes in the Selective Sync settings to choose folders to sync
Hi there, Selective Sync has something going on with it. It won't let us select additional folders in the list available. It shows all the folders we have, but you cannot select them, the little tickmark in the checkbox won't tick. We are MS Windows 10 and 11 users. We have dropbox business subscriptions for 50 employees.…
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Files in Dropbox on the computer are copied and not just moved
As of a month ago or sooner, when dragging files out of one dropbox folder to my desktop, the file is copied and not simply "moved". Is this a setting that changed with an update. I would prefer it to just move out of dropbox and it deletes from Dropbox. Now If I move it to my desktop, it creates a copy then I have to…
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Dropbox syncing issues between Windows and Mac due to incompatible characters
We have shared document libraries with multiple users with both Windows and Mac and recently we have encountered an issue where some data is not syncing to devices. It appears Dropbox allows the addition of special / reserved characters in file and folder names and these files and folders are therefore simply ignored and…