Sync

Why is the syncing speed slow in the desktop app?
please help me, when Syncs the download and upload speed is always below 100kbs,, I have checked my internet speed test, it is 50mbps and it is very normal,, I have deleted all the extensions on Google,, I tried downloading a YouTube video, the download speed can be up to 5mbps... I've asked customer service, the answers…
Using Dropbox in China, is this possible?
Will I be allowed to use Dropbox in China went on holiday for two weeks as I’m not sure if it’s been banned looking at a church I did it looks like it’s Band and it be a lot of hassle having to do it when I get back home instead of doing a daily update from the mobile app when I’m on Wi-Fi
The option to change selective sync settings is gone on my Mac
HI the selective sync is gone. I use to be able to go to Preferences, Sync, then selective sync. but now it has Dropbox folder updates you are not eligible for the new Dropbox for MacOS on file provider at this time. Any help would be great thanks
Can Dropbox sync on a Network Share?
Hi. Just curious into asking about syncing a Dropbox agent to a Windows network share to allow other people to access and modify files. The idea was to have an agent sat on a Windows File Server, sync the Dropbox agent to a specific folder and make it a network share for other people to use files within. I am aware this is…
Missing local .key files from a specific computer, but not www.dropbox.com
Hello Community, I'm running Sonoma 14.4.1 on Mac Intel with Dropbox 200.3.7010 with a Dropbox Advanced account. I just noticed 3 heavy .key files that are several GB in size are missing. They are present on my dropbox.com account and I can see them on other local machines. I have 1.8TB available on my hard disk. I've…
Backed up folders no longer show on my mobile devices
I've been using Dropbox Basic for about 2 years, without issue. Ever since they released Backup, and I clicked to enable it without knowing it was a big deal, I've had to basically start over with setup. I am on a Mac at home, and want my Desktop, Documents, and Downloads items synced to Dropbox so that I can access them…
Camera Upload Settings on iPhone: Ensuring All Photos Included
Under Camera Roll Upload Settings on iPhone: If "Upload from" is set to upload "Camera Roll" will the photos in "Smart Albums" and "Your Albums" be included as well? I want to ensure all photos, regardless of tags for favorites or if assigned to other albums, get backed up.
Error: Can't Upload - Please give access
Just created some new folders and files on my oft-used NAS, which is synced with Dropbox through Boxifier, and has been for months. None of the new folders and files created today are syncing; in addition, Dropbox reports an error (in Dutch), which translates as "Can't upload - Please give access". Some new folders were…
Dropbox folder moved and renamed after team downgrade - it doesn't sync most of my files now
Hello, I upgraded to a Dropbox business trial from Dropbox Plus, and then downgraded. After downgrading, my dropbox folder was moved and renamed. It used to be "Dropbox", but after the downgrade my files were in "[My Name] Dropbox (Old)" (moved elsewhere on my C drive), with a new folder appearing called "Dropbox (1)"…
Dropbox has quit uploading folders
I am uploading folders via the Dropbox web interface, from my PC running Windows 10. I have LOTS of open storage space. It has been working flawlessly for days. I am connected to a high-speed internet connection and all else is working with the Dropbox webpage. Suddently it stopped, as if I had reached a cap. Is there a…
Recently scanned files show duplicates
This problem started 3 months ago, whenever we scan something, it started to show a duplicate of each document before filing where they belong, however, once we move it to a respective folder both the original and duplicate merge?... not sure but once they are moved, we don't see the duplicate anymore. It has been…
I'm trying to upload a small file, but finalizing is taking forever when using the desktop app.
Trying to upload a dng file that is about 90MB in size to my gallery - fter taking the 3 minutes indicated it has been 15 minutes with the screen saying 1 second left and "finalizing"...what is going on?
Dropbox for macOS syncs when the app is closed - what can I do?
*I'm copying and pasting my final reply to Dropbox support, who told me to come here - Dropbox syncs on Mac even when the app isn't open.* Dropbox should only sync WHEN THE APP IS OPEN. You have it running in the background now and didn't tell your customers. I don't want to have to click Pause Syncing every time I quit…
How to fix being stuck on an "Indexing" loop when using millions of files?
Ok so I've used Dropbox for almost as long as its existed and recently due to frustration with the never finishing indexing bug I was forced to find out why this kept happening so I could prevent it. Bear with me on this long post but trust me its worth it, what I found was mind blowing and game changing. So our business…
Automatic Sync from external drive to Dropbox
I am setting up Dropbox. I have an external drive named DROPBOX (My F Drive). I copied all of the files to my c: drive c:\user\username\dropbox. All the files are copied over and have a blue dot next to them. Here is what I want to do: Whenever I create a new file and copy it into my F Drive (Dropbox), I want to make sure…
Upload app sync speed is insanely slow compared to web speed
Located in South Africa. I have 500 mbps down/100-200 mbps upload. When I use the browser to upload 1 gb, it uploads in a minute or so. When I upload the same 1gb via the dropbox app, it crawls at ~200-400 kb/s, taking over an hour to upload! I went into my preferences>bandwidth>don't limit upload and download speed…
How do I locate files I uploaded?
I'm working with the latest version of Dropbox in Windows. I found the folder I wanted which is my online part of dropbox (as opposed to that part of Dropbox which is downloaded and appears and is accessible from my desktop). I "successfully" uploaded two files into that folder. But then when I click on the folder the…
Wedding Photo Storage for Guests with QR code
How do I set up a folder for guests at a wedding to upload their photos from the event to? I would like to make a QR code to place on the tables so guests can easily upload their moments from the wedding. Thanks
Dropbox unable to sync folders but said folders don't exist when I try to access them.
For as long as I can remember Dropbox has notified my that 3 folders cannot be synced because I need to give dropbox permission to access the file. The 3 folders it is trying to sync are "My music", "My pictures" and "My videos". But when I click on 'go to folder' it takes me to dropbox/documents and there are no folders…
Endless syncing with high CPU usage on Win11
Hi, i‘m using the up to date client on windows 11. My local dropbox contains 15.000 files. And he takes more than six hours to sync the files. What‘s wrong with dropbox?!?!
Sharing is restricted error when I try to share my content.
Sharing error, hello I get this error when want to share 10 photos from my dropbox.
How to Sync my second hard drive again to Dropbox
I run a telescope imaging system in California while I live in Virginia. I've had Dropbox installed for a good number of years but some time back I had to stop syncing as the system was in repair. For some reason I can't seem to get sync back on. I have created the folder where the images download from the camera on the…
"You seem to be having internet issues" error preventing upload on website/desktop app
Hello, I see that this topic appeared before and was resolved by engineers but I have been having this problem over the past few days. I have tried uploading mp4s via dropbox desktop app, via browsers, Chrome and Microsoft Edge and even tried changing the format of the the video. I don't usually have problems uploading…
I can't install the app, but need to keep the creation date while uploading files through the web.
I have an old iMac that I cannot install the Drop Box app as I cannot upgrade the Mac to a new enough iOS. I have 30,000 pictures I am trying to get off my iMac but do not want to lose the "create date" as it will make it too difficult to search for old pictures. So, I am left to use the web version of Drop Box. It seems…
New files sync as 'online-only' and not as 'available offline' on my Mac
I’m possibly being a bit dumb and missing something obvious here, but I’m having a syncing problem here. When I add a file to the dropbox app on my iphone, I can see that the file namd appears in the dropbox app on my mac, but it doesn’t fully sync. Instead a small icon of a cloud appears, which I have to click on in order…
Dropbox and iCloud
Hi, I have several points to clarify with the use of dropbox Backup I am wondering if it is possible to use iCloud and iCloud drive for saving my mac and Dropbox Backup for backing up my external drive. I am aware that I must not use both to save/backup the same files, so I configured Dropbox backup to backup my external…
How can I transfer my iTunes Library to Dropbox on my iOS?
I have my iTunes library on external hard drive and not on my newish laptop. I want to copy the library onto my iPhone. I need an easy explanation if this is possible and how. I don’t want to lose my library on external drive either. I also have an iPod with the library on but I want to keep that there too. Can I copy that…
Using DB to sync Password Vaults
I have a Android phone (ver. 9). I use a password vault that depends on its database file being synchronized between PC desktop and my cell phone. On a previous cell phone, this arrangement worked very well. Now with my new Pixel 7 pro phone, it is not working. I suspect it is because my cell phone version of DropBox is…
Dropbox started deleting files after linking an older computer to my account
I removed dropbox syncing from an older laptop a while back because the laptop couldn't handle the file size. Today I reinstalled dropbox on that machine hoping to set it to online only so it wouldn't take up hard drive space. As soon as it installed it starting syncing and I noticed the files were not the same as on my…
Dropbox stuck syncing on several Windows computers
Hi there. We have a problem that the DB is stuck. It is forever synchronization on some PCs with different amounts of files and types. Genrealy most of them are 3ds max files. We already do all possible permissions, reinstalling, and other manipulations with stop synchronization and then ON. Nothing helps, after…

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