Sync

Camera uploads not working?
My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved? I turn on Camera Uploads in settings, but it appears not to be working, as it's telling me my Camera Roll on my iPhone is empty when it has 1000's of photos (please see screenshot…
Some folders aren't syncing to Mac device, but they are syncing to Windows and Linux
Hi Everyone, I'm on M3 Mac, with the most recent Dropbox app. I noticed that specific shared folders will never show locally, in the file system, despite being marked for syncing. Tried both versions of Dropbox app, with and without the new File API. Reinstalled, redownloaded, redid everything I could think of - the result…
Files not syncing from my Surface
I saved my most recent version of a manuscript on Monday, May 5th before going out of town. It is now May 8th, and the files are not showing up in my Dropbox account. The most recent version I'm seeing is May 2nd, and I know I've saved later versions. I save the originals to Dropbox via my PC; I'm trying to get them from…
Syncing issue: Files I upload on desktop won't show up on the website
Dropbox does not sync. I upload data onto DropBox on my PC, but it does not upload to the website, so is not available from other devices. Please can someone help?
Excel file not syncing on my laptop
I have one excel file in my dropbox folder on my laptop that does not have the sync circle on it and it is not syncing with dropbox. When I hover over the dropbox icon it shows that it is uploading it, but it never does. All of my other files and folders are syncing fine, just this one excel file.
Move Selective Sync settings to new computer
Hi I have a new PC and would like the same Selective Sync settings on the new one as on the old one. How do I achieve this? Thanks, Martin
How to move synced files to a hard drive, and also keep their modification dates?
I have 7TB of files on an external hard drive that is sync'd to Dropbox. This drive is getting old (6years) and starting to make noise. So I bought a 8TB SSD drive and attempted to move the files over but I'm having a lot of issues. After copying all the data over I didn't realize that although the individual file…
Bring back the green 'synced' checkmark in the system tray.
In my Windows system tray (next to the clock), Dropbox used to show that it was fully synced by showing a green check-mark over the Dropbox icon. This was really helpfull. If Dropbox was offline, it would show no overlay icon. Recently (and according to Dropbox itsself) this has changed, the Dropbox icon now shows no…
Is there a way to completely reset the system and start with empty storage?
I deleted a vast number of files and folders from my dropbox account and then had a problem where the PC sync process has been running for weeks. I have cleared both the PC and online dropbox stores almost completely yet still the sync process is running continuously. Is there a way to completely reset the system and start…
Context menu disappeared from Dropbox app on Win11 build 194.4.6267
Hi all, it's a bit of time that I no longer see Dropbox options in the context menu on Win 11 (right mouse click). Due to this problem I can't select what files or folders I want to have available online or offline . I can't find an answer or a solution, but I need to free some space on the local drive. If anyone can help…
The Dropbox sync status icons look different on my Windows computer
Kindly note that the drop box icon status look wrong , for example if i save the folder to view offline the status not became dark green , the status disappear, if i want to to save online a brown box appears . Kindly note that i change the ShellIconOverlayIdentifiers and make drop box to appears first by add space then f5…
I see an error on the desktop app that some files can't be synced due to being used by another app
Hello not sure if it's the latest update causing this, but I have troubles where dropbox wont sync some files saying they are used by another application which is not, and this on all my computers. When I pause sync and restart it sync instant without any problem.
File size turns smaller when uploading them to Dropbox.
Hi, I have a problem when uploading video’s to Dropbox. I have 4K video recording on an iPhone 14 with an average file size of 8gb. But when I upload the file unto Dropbox, it is shrunken to 1 gb. Please help.
Slow-downs with the context menu and thumbnails and icons not updating
I'm constantly getting slow-downs with the context menu. And thumbnails and icons not updating. Also I have continuous files that get stuck while syncing, and I have to close and re-open dropbox. Is there a need to release versions every two days that are buggy? Can you please add an option to avoid auto-updating? Some of…
A folder shows a green checkmark that's not the same as the ones on my other folders
I dragged a folder into my DROPBOX folders. This one shows up with a blue checkmark but is not solid. Is it backed up? I do not see any options that are helping me. See the image below
Can I have people without accounts upload to mine?
I have a design business and would like to have my clients upload their images to a folder in my account. Is there a way to do this without having them sign up for an account? If I was reading it correctly, I should be able if I shared a link with them, but I think it is still asking them to sign up or in. I have a Dropbox…
Drag & drop photos from another web-page stopped working.
I've been using dropbox on web browser (tried chrome, safari, opera and brave) on my mac MacOS Ventura 13.6.7. I have tons of photos (mostly png and jpg) posted on my blogs (blogger, tumblr and wordpress) and used to drag the photos directly from the blog to dropbox. However since a few days ago, dropbox started showing…
Trying to Backup to Online only on Windows 11
I have Windows 11. I want to use backup program to save directly to Dropbox cloud only. I create folder in Dropbox on computer and set it to online only (white cloud icon). When I write to it, it reverts to offline (green check).
Cloud storage only: Is it possible?
Dear All, I would like someone to help me understand if it is possible with Dropbox to upload and store exclusively in the "cloud" my files without having a copy on my computer and how to do it if possible. Many thanks all. Lukeit
Dropbox syncing status is stuck "indexing" files on my MacOS after File Provider update.
Looks like my Dropbox sync takes forever, and it is just stuck at the "Indexing xxxx files" step. Every time I restart Dropbox, the number changes slightly, but then it stays like that for days. I tried fixing hard links in the accounts settings, but it did not help. I also tried fixing permissions, but it failed with a…
Can I connect my hard drive with Dropbox?
Hi, completely out of date old person here. When I signed up for drop box (free), more than 10 years ago there was a connection between folders on my hard drive and drop box folders. I could see that they were linked since they were in a drop box folder and if I modified my hard drive folder that modified the folder in…
How can I cancel an upload and delete the uploaded files?
I was uploading photos when I received an error message that storage was full. How do I now stop the upload and delete these files so that I will maintain my storage? Thanks!
Not seeing my backups on other devices, after updating the Backup feature
Dear All. I have been using Dropbox for over a decade. It would always sync my desktop in such a way that I was able to access any file from my desktop on any of my other devices, including phones and tablets. I love this feature. Recently the desktop app asked me if i want to put my desktop in backup which I accidentally…
Backing up to online-only folders
I can't find a way to upload from my backup (syncback) program to on-line only dropbox. A program needs a path, not a drag and drop that the browser version offers. When I use a folder on the computer set to off-line only, it turns to "hybrid" (open green circle) and the data stays on my hard drive.
Are Quickbooks files supported for use in Dropbox?
My company is looking for a platform where we can upload, store and use Quickbook files, (qbw, qbw.dsn, qbw.nd and qbw.tlg) does Dropbox support any QB file? I am using it already and I do see that I am able to upload it and it does sync and saves. My worry is if this will at any point change or if it will cause any…
My backup files haven't synced since 2021 and I can't access my user profile.
I'm unable to access my user profile on the computer where all my files were stored due to a system malfunction. I had Dropbox installed on this computer, but the license had expired. Dropbox created a folder called "My PC" within the Dropbox folder. I tried to back up my files and noticed that the "downloads," "desktop,"…
What does this yellow square mean
What does the yellow square mean? Can't find it anywhere What does it mean?
Logic Pro Projects files not showing up on Mac. Why?
I'm working in Logic Pro Projects with my partner, which we share with dropbox. We do this for years already, but lately, whenever my partner saves a project to DB, there are files that do not show up on my Macs. I can see the files in the web browser and the iPhone app, but they won't appear on 2 different Macs, also…
Files not syncing on desktop
Have used DB for many years and never had this problem. I created a folder on my desktop with various subfolders + shared with a team mate who then uploaded a series of documents to those folders, no problem. i can easily access them online but they are not syncing to my my desktop folders. nothing is in there. I am using…
How to resume upload when using the browser?
Peace to all! I was uploading an enormous folder and after a couple of days I accidentally closed the browser. Could anyone possibly help me to find a way to exclude the already uploaded files (thousands) from the remaining files (thousands) that still need to be uploaded all from that same folder (so as to upload only the…

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