Sync

Managing an external APFS Apple external drive with Dropbox.
I have connected an APFS Apple external drive to my MacBook Pro and chosen certain folders to be synced with DropBox. I do not need to upload anything else on my MacBook, because I am synching with iCloud. 1. Will DropBox keep these folders/files up to date, because I rename them on my external drive on a regular basis? 2.…
Recent Backup update has corrupted my files and they can't sync due to lack of hard drive space
Recently updated my Dropbox App on Mac and had my computers 'Documents' folder synced to Dropbox, with certain folders as online-only so as to save space. The new update only allows for everything in the'Dropbox' folder to be selectively sync'd. This has resulted in files being kicked back onto my HD, but without enough…
My computer is lagging when accessing local files when not connected to internet
I am finding Dropbox to be unstable locally when I am offline eg laggy, stalling, files aren't available. If I can't treat my dropbox files like any other file on my hard drive there is no point of using it IMO. I've been using dropbox for over a decade without this problem.
I don't have the option to create a Word document in the Dropbox Android app
I can't create a word document from either libreoffice or microsoft word from within the dropbox app. I select a "create or upload file" within db app on android and only an option to create a "text file" emerges. Please advise. This has been going on for months.
Large number of files (>300,000) “syncing” at boot up on PC, but no record of any files synced.
This week, when I boot my PC, the sync manager indicates over 300,000 files are being synced. When the process ends an hour or two later, there is no record of which files have been synced. This behavior does not occur on my mac, only on the PC and only within the past week or two. Support first claimed it was due to a new…
How can I make my Backup files available offline?
I am running Dropbox Backup on Sonoma 14.5 and in the past few days, suddenly none of my files are available offline. ALL of my files have a green checkmark icon next to them. SOME of my files have BOTH a green checkmark icon AND a cloud with an arrow next to them. However NONE of these files are available offline. If I…
I can access my files on the mobile app, but not my PC
I'm able to view my Dropbox folders and files on my cell phone. Unable to view folders and files (other than 2 videos) on my pc. One of the key purposes of dropbox is storing and accessing data, right? Not sure why I'm having this problem. Hmm Appreciate any support you might be able to offer.
Dropbox gives me an error when I tried to upload a high size zip file in the iPad app.
Hello, When I tried to upload a high-dimensional zipper, Dropbox gave an error in the iPad app. Has anyone had a similar problem?
Brown icon 'sync icon' in left bottom corner of my files
Has this issue been solved? I have the same issue with a Windows 11 machine. It has One Drive as part of an O365 subscription. From the thread (which I don't seem to be able to reply/comment on) it looks like a conflicy between One Drive and Dropbox. I don't to uninstall One Drive - I don't see why I should need to do…
Persistent Dropbox pop-up notifications about files being online-only on Win11
My Win11 Dropbox continues to hammer me with Popups that say: "Sync Status These files are online-only. To Open them, first move them into your Drop box folder." I traced some of these files to my \Dropbox\dropbox.cache folder. I deleted it. The Popups just kept Popping. I deleted Dropbox App on Win11 and Reinstalled it.…
The "manage hard drive space" and "make online-only" options aren't working on my Mac device
I am using a macbook pro 2014 OS 10.15.5 I do not have right click option "make online only". I have the right click option "manage hard drive space", however when I use this feature to "move to online-only" the files do not become online-only, the icon next to the file remains a green tick, if I re-open the right click…
I need iPhone Live Photos to upload.
I cannot believe Dropbox does not support iPhone Live photos. Why??? I used Onedrive or Google Photos to upload my photos. and all of them supported live photos. I am always waiting for Dropbox to support it. Anyone can tell me when? I'm still using the Free plan until dropbox to support it.
Dropbox in Apps syncing to iCloud Drive
I'm essentially re-posting this https://www.dropboxforum.com/t5/Integrations/MAC-Why-does-Dropbox-appear-in-iCloud-Drive-settings/td-p/418508 because I'm not able to Reply to it (Reply button greyed out). Can someone at Dropbox please provide an answer to this question? The community has been ghosted for 3.5 years. It…
Can I choose what folders can be accessed from different computers?
My question is very basic. I have 2 personal computers and one from my company. I have Dropbox on all 3, all sync. I don't want my personal folders to appear on my company computer, as there is a small possibility that remote access to that computer by third parties. What I do want, is to be able to access my work folders…
Changes I make to my files don't sync with other members of my team
When I enter new or Delete items on Dropbox it is not always syncing with others in my office. It doesn't do it every time. How can I force my Dropbox to sych? Thanks, Alan
Screenshots in the app is turned off, but they're still uploading into Dropbox on my Mac.
For some reason, screenshots from my Mac are uploading to Dropbox, despite not setting up this feature in backup settings. Anyone have suggestions as to why?
My Dropbox sync icons are missing on Windows 11. I need to see if the files are available offline.
Hi all, Our sync icons next to the folders/files are missing on my computer. I cannot see if the files are local or online only. I have resinstalled dropbox, and they were back for one day and have now dissappeared again. Please help!
Dropbox is creating duplicate files as opposed to GoodSync
Hi. I have been using GoodSync for a few years. I have 3 licenses and use it to sync between 3 desktops and 1 laptop. Lots of the data is not suitable for Dropbox (Essentials) storage and so I need to use both. Some synced folders are common to both apps. When Goodsync detects a sync (during a manual sync), it prompts and…
A user's desktop app creates conflicted copies, whenever other team members create new files
We have a certain team member that whenever their laptop is turned on and dropbox is running. ANY new files created by any OTHER members of our team will become conflicted by the Laptop users account. We have tried uninstalling norton from their laptop and tried to ensure that all cloud storage options are logged out of on…
Can anyone please assist me in resetting my Camera Upload settings?
Can anyone please assist me in resetting my Camera Upload settings? I have uploaded some a LONG time ago, but want to do one big purge from my phone and start fresh with Camera Uploads in Dropbox, capturing EVERYTHING in my photos folder in my iPhone.
"Dropbox needs access to photos" message, but no option to allow access
This same problem: https://www.dropboxforum.com/t5/Apps-and-Installations/iPhone-Dropbox-upload-needs-access-to-photos/td-p/361741 - The "solution" didn't work for me in the link - I've rebooted the device - It's on the latest iOS - The dropbox app is current No, I'm not going to wipe my iPad just for a years long dropbox…
Dropbox naming rules won't allow me to sync certain files on Mac OS
I can upload my files online, but due to - (dashes) or spaces in my personal naming convention, they wont sync with the desktop app? Now I am not about to go through and rename 100000s of files, there must be a work around to this? Ben An example of the message I receive.
Dropbox syncing thousands of files randomly.
Hello, Appreciate the support. All of a sudden my dropbox has thousands of files to sync around 5.2tb. I'm unsure why this has happened, I keep files online to save space. This is now showing and is making my experience on Dropbox very slow to do anything. Please see a reference image below. Any advice would be very…
Open Unsynced Files with Default Apps
Synced files populate a dropdown menu with your default app for opening files (i.e. acrobat for pdf files). This should be maintained with "unsynced" files as well. This is a critical and simple programming effort. One click would sync the file and also open the file. This would be a MAJOR BOOST in how the desktop…
Adobe not downloading online only files from projects
Hi All, after updating to MacOS 12.3 I have not been able to open project files (Premiere/After Effects) without errors of not finding files that are in dropbox as 'online only'. Prior to the Mac update all files would auto download to be on my machine locally. I know there's an issue with full support for OS 12.3... any…
Desktop files not syncing from my computer to the site
Many files and folders that I have edited on my desktop are not updating online. I have checked all the settings (allowed use offline), checked my network, unlimited upload speed, uninstalled and reinstalled, and don't know what else. Attached screenshots are of my desktop (see two files updated yesterday) and my online…
Can I link the same file across multiple shared folders and have them sync with each other?
I need to link the same file across multiple folders within Dropbox so that they all sync and update when changes are made to any one version of the file. How can I do this?
Dropbox thinks my iPhone is locked and won't upload photos.
dropbox thinks my iPhone is locked and won't upload photos
Can I backup my Dropbox files to an external drive, and then delete them from Dropbox?
So, if I permit Dropbox to backup my files (onto a portable HD), which somewhere along the way my new Dropbox said I could do (so I clicked on it before loading up my photos on Dropbox) --then could I simply delete the photos from my Dropbox and they'd stay on the portable HD, but be gone from the Dropbox?? It seems like a…
Saving photos both in Dropbox and icloud
I use photo saving in dropbox and in icloud parallel. Are there any problems known ? Up to now it works well. My concern is: if the hard drive space on my iphone ist nearly full, then the photos are uploaded in original size in icloud and after that saved only in compressed size on my iphone. Could it be that the dropbox…

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