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How can I unsync a folder from my computer?
Hi, I just begin to use Dropbox. I'm trying the personal plus plan now with 2T space. The main purpose to use Dropbox is to provide backup for some of my important data on my Synology NAS. I have backed up the data and stored in a folder(Hyperbkpdata). It's about 400G. And then I found the desk app is also very convenient.…
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Cancel 'make available offline' downloading process.
Right now it's a huge flaw you cannot cancel the 'make available offline' download mid-process. Especially since it's so easy to accidentally click the 'cloud' icons on MacOS and suddenly have a whole folder of files downloading. I work in post-production and regularly have folders containing hundreds of gigabytes worth of…
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Image uploads - Suddenly capped at 400?
I work with several hundred image files at once. I’m using my iPad Pro which has plenty of storage. I went to upload 852 image files (something I have done regularly for years using the Dropbox app) to my Dropbox this morning and the app on the iPad is telling me that there’s a cap of only 400 images I can upload at a…
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iCloud & Dropbox backup and will they result in duplicated copies?
I have two iOS devices and have enabled iCloud, which results in both devices having the same photo album. If I have photo backup enabled on both devices, will the same photos be backed up twice in Dropbox, resulting in two copies?
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The Dropbox icon has disappeared from my system tray.
Hi, The dropbox icon disapeared from the icon tray on this computer, and while I can view my folders in windows explorer, dropbox is not updating on this computer. When click the hidden icon items arrow, and then click customise, the list shows dropbox with "show icon and notifications" selected Your help would be much…
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All of my photos are uploading again to my Dropbox app, after restoring my iPhone.
Hi, I use Dropbox Plus on my work computer and iPhone (just used as a camera). I have restored the iPhone, which involved copying the photos back to it. Dropbox is now trying to sync all of the photos again. This is my work phone that I use for product photography, so it' trying to sync 13,000+ photos. Is it possible to…
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How long does it take to switch a file from Local to Online-only?
I uploaded a file that was 140Go by simply copying into my Dropbox folder and waiting for it to sync. It took about 5 days as I have 100Mbs on the download but 10Mbs on the upload only with my Spectrum connection. Now I wanted to save space on my computer and switched it to "Online-only" but it's been two days and it still…
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Dropbox using (2) different Naming Conventions and Date Formats
Hello, Recently Dropbox has been uploading photos with different file names and date formats. Example: some files will be named "2022-04-07 17.07.01" and others will be named "Photo Apr 07 4 29 40". All photos were taken on the same device (iPhone). Also, all photos are uploading to multiple computers in an office, is this…
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The syncing on my headless Linux setup is quite slow.
I am running Dropbox under Arch Linux on a Hetzner server in a datacenter in Finland. Ocasionally I do data processing on the server because it's a fast machine. Sometimes uploads of these changes to Dropbox get stuck. Three days ago, the upload of a single 3.5 MB file took more than half an hour. There was almost no load…
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Selective Sync support on Linux
Hi, I am a longtime paid Dropbox customer on Linux. The set of data I would like to keep and backup in the cloud is growing beyond the size of my hard drive, and I need a solution to selectively sync only parts of my online Dropbox folder to my local drive. That has been possible for a long time on Windows, but…
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The desktop app shows it's up to date, even though files are still waiting to sync.
The Dropbox Task bar App shows that that the Sync is complete in the status bar, however items are continuing to download, upload and show as Waiting for Sync. Why is this basic function not correct?
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Dropbox causing screen flickering / no response in Windows 11
I have a fresh installation of Windows 11 which after a few weeks' use has started flickering and not responding for a few seconds, and this happens every few minutes. On occasion I get a beep then flickering. Windows task manager doesn't flicker, which means (according to MS) it's not a display driver issue but an…
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Dropbox uninstalls every time I restart my computer
Everytime I restart my computer dropbox uninstalls itself and I have to reinstall it, the files still persist but the software is gone so no syncing is done.
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How can I upload a video from my Mac computer to Dropbox and share it?
I have 1G video on my photos app on my iMac. Running Sonoma 14.6.1 How can I upload the video to dropbox and then share it.
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Issue with Dropbox not syncing changes on MacBook Air (Early 2015) with macOS Monterey 12.7.6
Hello everyone, I'm using a MacBook Air (11-inch, Early 2015) with macOS Monterey 12.7.6 and have updated to the new Dropbox version. I've been experiencing issues with file syncing. The status indicates files are up-to-date, but others accessing the same folders report not receiving the correct, synced versions (e.g.,…
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Deleting online-only files made me lose all my files, how do I prevent this in the future?
When you have files synced to online only and then you delete the files from your local device, all of the files get taken off of dropbox.com never to be recovered? I lost a s*** load of files this way, but I am not sure why it happened. Someone please clearly explain this: if I sync online only the file should be…
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Show all files online-only, but not use up the 300,000 limit in the desktop app
Allow you to view locally (on your computer) the full tree view of files stored in the cloud, and therefore not limit the number of files that can be synchronized locally on a computer (currently at +/- 300,000). A level that you quickly reach when you have 15 or 20TB on your Dropbox. It is very restrictive to be forced to…
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Dropbox vs. Ventura nightmare (191.4.4995)
Welp, week two and the "new" Dropbox update continues to reek havoc on my iMac. I've read a lot of community threads, and can already weed out that this is not a "beta" version. I've installed DB version 191.4.4995, on Ventura 13.6.1, and now I've updated to Ventura 13.6.4. After countless system restarts, the Dropbox icon…
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I see an unwanted double dot in the filename, after uploading to Dropbox on my iPhone.
I use my iPhone to take photos and then upload them to a dropbox folder in jpg format. Dropbox names the jpg with the timestamp of the photo, which I like. What I don't like is that it inserts too many dots. For example, and notice the double dot before "jpg": Photo 2024-08-06, 5 57 02 p.m..jpg Dropbox has done this for a…
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When are files actually synced in the desktop app on Windows?
As the attached screenshot shows, when I look in the Dropbox manager in the Windows taskbar it simultaneously tells me that “Your files are up to date” while also listing all the files still “Waiting to sync.” This is not a one-off, it happens every time I transfer photos from my camera into my Dropbox folder. I would like…
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Dropbox webaccess not seeing all the files i see in my home pc app folder
hi and thank you, i use dropbox on my home pc, i have the app installed so i see dropbox as a folder in explorer. however, when i goto the office, grab a laptop and login to dropbox.com, i dont see all the files in the subfolder? ? i tried from two diffeent system, logging in to dropbox using edge, and going to the folder,…
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Some files don't sync to my desktop app and a conflicted copy is created, if I rename them.
Hello! I recently got a new MacBook and I'll my sharing it with my iMac. I use Dropbox to sync a folder of addons that I use for a design program. I just installed Dropbox on my new computer and most of the files synced to the new computer but some just never appeared. The app shows things are up to date. Here's the weird…
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Upload speed is rather slow despite FTTH fibre optics
Good morning, I've recently moved and am now the proud owner of an FTTH fibre optic Internet connection. I just ran a speed test, and my download speed is at 30 MB/S, while upload speeds have reached up to 9 MB/S. However, when I use Dropbox to sync my files, the speeds are significantly lower. For example, the other day I…
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Completely confused about Backup versus Sync: Can I do both?
I have been syncing my Windows library files (Documents, Downloads, Pictures, Videos) using Dropbox for years. But I keep getting messages about trying Dropbox Backup. What is the difference? Will files in Backup sync and be available on multiple devices? Does Backup support versioning? In which case I don't need Sync.…
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Dropbox is not syncing content between my two devices.
I have Pioneer Rekordbox which comes with a Dropbox subscription, I now notice that when I upload a file to my main desktop it does NOT sync with the Rekordbox /Dropbox on my laptop. This was working for years all of a sudden from two days ago it stopped working.
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I'm unable to see folders that others have shared with me on my desktop app.
I am not sure how to word this, so bear with me, please. 🙂 My computer is a few years old and doesn't have much hard drive space, so when I went to clean up the hard drive a bit, dropbox asked if I wanted to save ram? rom? ram? by only showing my folders, not the folders for the others in my group. We have a quintet of…
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Dropbox not syncing all our files on Windows 11
Hi, We are using dropbox for a long time now. We have apps installed on all kind of platforms and are all syncing instantly and upon changes in files and folder. We have just purchased a new Windows 11 computer. Upon installing Dropbox, even though you choose sync everything it will only sync certain folders.(Looks like…
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Can I choose which date Camera Uploads starts uploading from?
My goal is to automatically synch only more recent photos from my iPhone Camera Roll so that I can share just the more recent photos (on my current vacation, say) and preserve my Dropbox storage. Currently within Dropbox, the "New photos only" item says "Starting Mar 10, 2022", and too many photos are being uploaded. Can I…
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'Something went wrong' error when looking to upload files for Creative brief
I am working with a creative agency that has an online briefing/booking form, as part of that briefing form, there is a dropbox link giving the option to upload any supporting documentation/assets for the brief. When I click that link however, it simply takes me to a link with a picture of a dog stating 'Something went…
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Can't Backup an external drive
Dropbox Sync Errors I have been attempting to sync an external disk for weeks now, with no success. Uninstalled, reinstalled (Dropbox), tried on a Mac, tried on Windows 10, and ultimately, got the OS to see the external 4TB disk on a Windows installation, however, do not see any success in uploading the data to the cloud,…