Sync

How do I sync all files to be local files, not online. And keep them local on an ongoing basis?
I have just bought a new laptop. It's a MacBook Air, running Sequoia 15.0. I have not updated dropbox to the new app type, so my library is not in the new place and I'm not using the new app that seems to be causing issues. On my old computer, dropbox would sync all files to my local drive so everything would be available…
'File Provider update' has caused so many issues.
I've used Dropbox for about a decade. I'm a full time photographer, my work routine will be to switch between working from my Mac Mini and my MacBook many times a day. For years, I just wait for the "✔️ Your files are up to date" before continuing work after switching computers. I clicked "Update now" after seeing,…
I can no longer drag and drop files into the top level of my Dropbox account
I am no longer able to drag a file or folder into the top level of DropBox. Something that I was able to do previously. I spoke to tech support and they were unable to solve the issue.
My Dropbox folder for my workplace is missing on Mac OS
I've recently gotten a new laptop and have reinstalled Dropbox on it. My workplace has a "<Workplace> Dropbox" folder with all our relevant shared admin files and folders. These folders were visible to me yesterday, however, when I clicked on the folder today I got a random warning message. I think it was something like…
I can't set new files to be available offline by default in my macOS Sonoma preferences.
This seems to have come up earlier, but there seems to be no solution. In macOS Sonoma, running the latest Dropbox, the Preferences app will not let me select "Available offline" for new files. This is absolutely essential for me, and I have more than enough disk space for it. What can be done to fix this? Any help…
When will online-only files work on Linux?
I need to save space on my hard drive. Online-only files would be the perfect solution, but it still does not work on linux fedora. When will we have this solution?
My files aren't syncing from my Mac to my iPhone, why?
My dropbox on iphone is not synching the latest file from my Mac. I deleted the dropbox app and reinstalled it and it did not fix the situation
Why am I getting the 'user wants to join your Dropbox team' emails?
Hi! We started getting these [Removed as per Community Guidelines] emails whenever someone tried accessing our shared files through shared links. Please explain why it happens and how to stop getting these messages. Thanks!
Dropbox Mac OS fails to Index and/or synchronize and Update to new folder structure
Dear Dropbox Support and Community, As a long-standing Dropbox customer with a 3TB Dropbox Pro subscription, I am very surprised. When I switched my entire work environment to Mac M1/M2 chipsets (over a year ago), I simply couldn't use Dropbox anymore because syncing kept taking days, etc. In the meantime, I used…
How can I avoid any syncing issues upon reconnecting my Linux desktop app to my web account?
I'm an Ubuntu Linux user who had been using Dropbox's desktop app for years until your support ended for my OS's version. Since then, I've kept the Dropbox folder on my PC as is and have been manually uploading any changed files from that folder to the Dropbox website. I plan to upgrade the PC to a supported Ubuntu…
I want people to upload files to a specific folder without having to add their email address to it.
I'm a Basic Dropbox user. I've created a folder specifically to easily allow Concerto Competition applicants to upload their .mp3 audio recordings to my folder. I simply want to send them a link to my UPLOAD folder. I don't want them to have to send me their email address ahead of time if I can avoid doing that. If I must…
Dropbox app not syncing Scrivener files between Mac and iOS
I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the iPad (although if I go to the Dropbox website, I can see those changes there), and vice versa (if I make changes on the iPad,…
Can Camera Uploads photos get uploaded to a shared folder?
As a couple, we want one location for photos with the ability to edit/delete photos. We have a family account, is there a way that the auto uploads from our devices can be automatically put into a shared folder that we can then both manage?
Dropbox is indexing more files than I have in my Dropbox
Mac OS X 10.14.6 The dropbox app tells me that it's synchronizing over 6 million files and uploading more than 400,000. But according to a terminal 'find' listing, I only have 592988 files in my Dropbox folder. It then gets stuck at synchronizing, and the count of files to be synchronized and uploaded never changes. I have…
No context menu on windows 10. Selective sync also doesn't work.
Hey All, Originally I had the issue, that my dropbox doesn't sync properly to one of my machines: a Windows 10 PC. It looks as if one of my folders is selectively synced (90% of its contents are unavailable on my machine), while no selective sync is set up in the preferences - and the missing folders do show up in the…
Folders and files not being shared on multiple devices
I just added a new PC to my collection and tried to setup Dropbox. I have been using Dropbox for a long time. I downloaded the desktop app and logged in with my account UN and password but nothing has been downloaded. My account shows 3 devices but not the new one. What do I have to do to get the new device to sync? I have…
The 'drop files to upload' area is 'shaking' in the all files page
Is anyone having a glitch on all the files under create? The Drop files here to upload area is shaking.
Why are files not made online-only when moved into the Dropbox folder?
The following capabilities should have been included with the original release of this feature. Given the 1000s of online questions about this process, Dropbox needs to fix this IMMEDIATELY! 1. Files/Folders created outside of Dropbox and then moved to a Dropbox folder should automatically become Online-Only if the default…
I tried to move some folders back to Dropbox and they got corrupted during the process.
I moved 2 subfolders from a shared dropbox folder to a folder on my desktop. Not long after, I moved them back to the dropbox shared folder and trashed the desktop folder. I did not turn off my laptop but instead, I just closed it. This was around 7pm 9/18/24. At 6am this morn, they did not appear in the shared dropbox…
Can the camera uploads feature include iOS shared albums?
So i really like the "camera upload" feature of DB -- renaming the files consistently, etc. However i was just on a trip where a group of us created a "shared album" (iphone def'n) and i would like to know if DB can upload those files as well....not just the photos i personally took. So the question is "does DB's 'camera…
I paid 116 dollars for a year & it won't let me upload anything.
I paid for a year of a single memership and it is not letting me upload and work on anything. It's saying something about team. I did not sign up for teams.
Email to Dropbox not working, no files uploading.
I've been using the email to dropbox function pretty consistently for a few months now. Just today I noticed it doesn't seem to be working. I have an application setup to email invoices to my dropbox email for later processing. The emails I sent this morning did not hit my folder (but the emails and files did go out). I…
I need to reduce the size of Dropbox on my computer, but I don't see any syncing icons.
I am working with Windows 11 and have drop box installed on two computers, a Microsoft surface and an ACER desktop. The Acer is very recent and has a hardrive capacity of 500 gigs which I thought more than sufficient but now I find that Photoshop requires MASSIVE AMOUNTS of storage for my photographs. In settings it…
How can I make sure my files sync locally on my Windows desktop app?
I have a new PC and downloaded Windows PC app - I see all of my folders and files on my PC so all appears to be good. My issue is that my historic files have not downloaded to my PC which means that I cannot access them offline (This is very important to me). I need assistance on how to sync all my old files to my PC that…
How can I reconnect to existing files/folders?
I have installed Dropbox on a new PC. The application appears to work but I'm unable to connect with an earlier-created library of files and folders. To be clear, I don't have new documents to add, I simply want access to those I added years ago. Advice?
Why is Logic saving .logicx files to Dropbox as folders, but my friend's identical setup is not?
I'm doing a collaborative project with a friend and staying in sync is important. A couple years ago when we did this, sharing and saving .logic files to Dropbox was seamless. Then Dropbox changed something and they files started saving as folders for me. But when my collaborator who has the same new Mac Mini machine as me…
Many team members can't see on their desktop app the files I've moved, or they get an error.
Hello. I use the web version of dropbox (www.dropbox.com) to organize files. Many of my team members prefer to use the DESKTOP version of drop box and open files through File Explorer. Many of the files that I've "moved" or reorganized via the web version cannot be seen by my colleagues who use the desktop version. Can…
Issues with Dropbox File Provider on the Mac
I am writing this both on behalf of myself (personal pro account), but also a company I am director (business account). But moreover, as member of a large ongoing discussion with a number of other professionals who, like myself work in the music industry who are experiencing huge issues with the new file provider version…
How can I keep files as always available on this device?
I have some files and folders on my PC that are mentioned to be available on this device and some others mentioned to be always available on this device and these files take too long to open using Windows Explorer. see the attached photo some folders and files have a green check mark and some others have a white check mark…

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