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App always updating thousands of files
Since a few weeks, my Dropbox app is always updating thousands of files, whenever my computer is started, taken out of sleep or hibernation. I think it started after I used Dropbox to briefly store a lot of small files on a secondary laptop. Searching on the internet, I have found more people with similar problems and I…
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Dropbox application not syncing with macOS Sequoia (mac mini pro)
Since chaning to a mac mini pro, dropbox has stopped syncing with the new device. Some files started to sync, but now after a couple of months most folders are unsynced and files unavailable locally unless I use the web interface. Sequoia 15.3 build 24D60 Dropbox Version 216.4.4420 (216.4.4420) The app states 'You don't…
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Dropbox app on Fedora KDE 41 stuck on "Connecting..."
I have just installed Dropbox on Fedora KDE 41 and logged in to my Dropbox account. I can put files in the Dropbox folder and they get uploaded. However, when I right click on the taskbar icon the top item in the menu is stuck on "Connecting...". There is no notifications of anything uploading or downloading so it is…
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A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my…
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The Dropbox desktop app is making multiple files offline after opening just one file on my computer
I started noticing that my space on my hard drive is slowing getting smaller, and just now I realized the culprit is the Dropbox app (PC). I noticed that after opening one PDF, all my files on my folder started going offline mode, I saw the Dropbox tray growing bigger and bigger from 10 files syncing to 200. How can I fix…
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My desktop app's stuck indexing files after rebooting my computer.
I had to reboot my computer and since I have restarted it, my files will not sync. Status shows either a red X or pending. I have tried to log out and log back in, reinstall the desktop to no avail. Last night, it said it was 'indexing' the files but this morning nothing changed. I restarted and shows it's indexing again.…
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Dropbox desktop app can't connect after a Windows 11 update
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
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Restore Unsynced files
I lost a bunch of files when trying to activate selective sync to save space and I've been giving myself headaches trying to figure out how to get them back. At this point I would love to just upgrade to a paid plan with more storage and restore my files to where they were before the sync debacle. What subscription level…
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Suddenly slow upload speeds when using the desktop app on and the website.
As of today, I am getting incredibly slow upload speeds. It is currently maxing out at about 50kb/s and most of the time it is lower. I typically get 5+mb/s. Nothing on my end has changed and it was working fine just a few days ago. I’ve already seen multiple help threads talking about bandwidth limits but I have my…
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My Dropbox desktop app is stuck syncing 66 files on my macOS Sequoia.
Hello, My dropbox desktop app for macOS Sequoia 15.3 is stuck synching with 66 files. This happened to me last year and it took months to get folder synched again properly. Not sure what to do, any suggestions are welcome. I've done the classic steps of restarting mac, restarting dropbox etc etc I really would like to…
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I added many folders to my MacBook's Dropbox folder, but they've disappeared.
The dropbox folder on my MacBook got corrupted. I uninstalled the app and re-installed and tried sync’ing from scratch. I’m only getting partial results. My iMac has 1,691 items, including folders with many more files enclosed in them. The version on my MacBook has just 1,475 items, all files, no folders. The folder…
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File right-click does not reveal menu options like 'make available offline' on Windows
When I right-clicks Dropbox files in Explorer, I only get these options: I am NOT getting the option to "make available offline". How do I remedy this? Thanks.
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The desktop app's syncing is inconsistent and it's affecting my workflow.
Dropbox refuses to update or sync. It is like there is no connections whatsoever between my computers. I've just about had it with your product. It is moving from being next to worthless to actively harming me. Today I was depending on work I did at home and stored in my dropbox account to be available to me at work -- and…
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No option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any…
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After I fixed permissions and synced some files they got deleted from my Dropbox folder
My Dropbox Plus app was showing 66 files unable to sync, saying "to sync this file give dropbox permission to access it" for each one. It has been like this for a while. The files were in my local filing system (Windows 10) but not synced to dropbox server. I could see nothing wrong with local file permissions, and they…
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Website freezes, when I try to upload files
Hi All - I've created a folder on the dropbox website (not the app) and uploaded several folders. Now trying to upload a series of Jpegs and random doc files, etc. When I select the files, the whole webpage freezes and won't respond until I refresh. This behavior repeats each time.
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Why is Dropbox making conflicted copies in my game files?
So there’s this weird glitch and I’ve searched the internet for answers without luck, the other day my laptop had to install and update a few things, including the EA app, I left it running when I came back it was still restarting. all seemed fine but Dropbox has created conflicted copies of all kinds of files and…
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Dropbox files are available in finder but aren't downloading to hard drive
Hi there. I believe I have done what I am supposed to have done to have my dropbox files both in the cloud and on my hardd drive, but they are not being stored on the hard drive. They are zero bytes and not available for quick view in the finder. Any suggestions. I feel as if this is something recent, not something I have…
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Make syncing settings easier to find
關於「同步」的功能我有很大的問題 我相信其他人也困惑很久 為什麼沒有更快、更方便的選項讓使用者可以馬上選擇資料夾進行「同步」？ 為了節省空間，我經常將資料放在雲端裡，因此我時常需要使用「同步」功能 但目前的設計，我大概需要點選4個步驟，點開層層選項， 我才能去尋找我要同步的資料夾在哪裡去進行同步 這真是太麻煩了吧 我很希望仿照目前離線資料夾的設計，在我需要時，按右鍵直接選擇我要同步，這樣會不會快很多？ 謝謝
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Does Dropbox force the syncing/sharing of folders like OneDrive?
Hey guys. I need a way to share files between my PC and my laptop. I'm getting frustrated with Microsoft's OneDrive because they force you to sync/share DOCUMENTS, DESKTOP and at least one other folder. I'm finding that alot of programs/games/software like to dump files in Documents and I sometimes keep large files on my…
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Dropbox desktop syncing caused the internet wifi to stop working.
I have been experiencing this issue for a while now. Every time I sync a file on my MacBook onto Dropbox, the Wi-Fi connection stops working for other applications, browsers, phones, and smart home devices. Can anyone give me suggestions on how to fix this issue? I've tried adjusting the bandwidth upload rate in the…
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The desktop app UI on Linux looks old and there's no option to move the Dropbox folder.
I recently switched to Linux from Windows and was looking to have my Dropbox accessible on my desktop. I installed the app direct from the website, and the app looks like its from the early 2000's. I also like to keep a copy of my files offline, through an external desktop expansion, that is synced with the cloud. However,…
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Unable to make all my files available offline onto new Mac
I've got a new iMac after the old one has just given up the ghost. All my files are fortunately backed up on Dropbox. My back-up drive was unfortunately corrupted. I've installed Dropbox on the new computer and all my files now appear but with "zero bytes". But there's a problem. I can download each file onto the hard…
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Dropbox Sync Time Remaining Isn't Showing on macOS
OS and Version: macOS Sequoia 15.2 (issue persists from earlier versions) Dropbox Version: Latest update as of today. Dropbox business customer. I’m encountering an issue with Dropbox for macOS using File Provider. When downloading files, the sync time remaining is never displayed. This makes it challenging to gauge how…
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I altered the modifying dates on my files. Will my files and updates be safe once I resume the app?
Hello friends. I have a lotof old pictures (some dating back to 1950s) on my computer which are synced with Dropbox. They are close to 1TB. I took the past week modifying the dates in the pictures (created date, modified date, EXIF dates) on my desktop to reflect when the pictures were taken. I didnt really think about it…
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I can't sync folders to my computer after my hard drive crashed
My hard drive containing the folders mapped to my local drive was broken, so I reinstalled Dropbox on another hard drive on my computer. But when I wanted to remap the folders to the local file explorer, there was a problem. Specifically, I wanted to map the folders to the local drive and save the data to the cloud, but I…
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Why doesn't online-only work normally on my account?
This has been an ongoing issue. The DB tech support rep I talked to was utterly useless and keep telling me to use selective sync instead, which not only doesn't solve my problem (I WANT the file to be visible, just not downloaded), but also seems like an admission on the rep's part that this setting doesn't work at all.…
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My file request link is suddenly opening to a white screen
Near the end of huge project that has directed folks to a request link. It did open to an upload screen, now it's a white page. PLEASE HELP!!!
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I've set my iOS camera uploads to add only new photos, but it's trying to re-upload everything.
I went from a iPhone 11 to a iPhone 16 Pro a few months ago. I backed up photos to Dropbox before I moved everything to the new phone. Had issues with the new phone and Apple had me do a full factory reset, and then I was only able to download certain (minimal) apps from my cloud, to prevent the new phone from picking up…