Sync

Dropbox stopped syncing on Win11, but the app says there aren't any sync issues.
Hi, About a week ago any file/folder I add on my PC (Windows 11) has stopped syncing, while the app says that I don't have any sync issues. What's even stranger is that these new files and folders don't indicate Dropbox in the drop-down list when I right-click on them. So as far as Dropbox is concerned, they don't exist.…
Dropbox freezes and crashes when I navigate in my Dropbox folder within File explorer.
Hello, I am having trouble with dropbox working through my Windows file explorer. For some reason, within the last week every time I try to navigate to one of my dropbox files the file explorer crashes and I have to force close the program. I can open files from the specific application. For instance, if I open Word and…
I uploaded 200GB of files via my desktop app, but it's now stuck uploading 8k files for days.
I recently moved some folders containing a lot of photos into my Dropbox folder on my windows desktop. On the desktop app I could see the progress of the uploads going vey fast and it appeared that the upload would be completed in about a day. The original upload was about 200 GB and now there is only about 2.5 GB (~8000…
How can I download my Dropbox contents onto an external drive?
I'm really really disappointed with Dropbox over the last several years. I had an enormous issue as did others with preview of images and photos on my laptop which after a multi-year discussion on this forum with dropbox led me to give up and put them on OneDrive (which is much better at preview of thumbnails) so I could…
Mac: Dropbox Backup - "Error - can't backup this device"
I have an external drive connected to my Mac (iMac 2020. Big Sur 11.7.9. Dropbox 183.4.7058). The drive shows up on the desktop and there're no issues with it. Approx 2 weeks ago it stopped syncing via Dropbox. When I go to Backups - status shows "error....can't backup device. Unplug and try again" I've tried ejecting and…
I've unsynced some folders via selective sync, but they're still showing in my local Dropbox folder.
In an attempt to clear space on the local hard drive, I've "opted to hide some folders" according to the Selective Sync tab in Dropbox preferences. However, that folder is still downloaded to my local hard drive and is located in the parent Dropbox folder. At this point, how should I remove it safely without disturbing the…
a selective sync folder, the "duplicate file warning" does not appear.
When I upload files to a selective sync folder, the "duplicate file warning" does not appear. If there are 2000 files, they are all uploaded from the beginning. I think this is a waste of energy for both Dropbox and me. However, in folders that are not selectively synced, the duplicate file warning appears well. And this…
Manage hard drive space and selective sync aren't working; my files are still offline.
I have 2TB of Dropbox for my Photo Albums (and have had for many years). All folders were synchronised to my laptop but a mix of online and offline. My laptop has circa 1TB free. Last month Dropbox updated the Dropbox App and all files were removed from my PC. I have added the Dropbox app back to my machine and there is…
Problem syncing files on new installation on Windows 10
Hi there, I recently got a new laptop with Windows and set up Dropbox with my existing folder stored on an external hard drive. I followed the advanced installation steps, but when I try to sync my files, Dropbox displays the number of files to sync but doesn't progress—it just stays in a continuous syncing state. I am…
After a recent desktop app update, my files aren't syncing correctly
After Dropbox update couple of days ago (2025-01-31 now), my home and work place have diffrent verion of drobox and each machine continues to up and down like a ******. Plz take a look and fix this **bleep**. after sync ...upload and download.. each computer have no updated files.... Best wishes
Syncing error with the Dropbox mobile app on Android
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files from my home and work computers appear at dropbox.com but not in the Android app. I have restarted my phone several times and…
App always updating thousands of files
Since a few weeks, my Dropbox app is always updating thousands of files, whenever my computer is started, taken out of sleep or hibernation. I think it started after I used Dropbox to briefly store a lot of small files on a secondary laptop. Searching on the internet, I have found more people with similar problems and I…
Dropbox application not syncing with macOS Sequoia (mac mini pro)
Since chaning to a mac mini pro, dropbox has stopped syncing with the new device. Some files started to sync, but now after a couple of months most folders are unsynced and files unavailable locally unless I use the web interface. Sequoia 15.3 build 24D60 Dropbox Version 216.4.4420 (216.4.4420) The app states 'You don't…
Dropbox app on Fedora KDE 41 stuck on "Connecting..."
I have just installed Dropbox on Fedora KDE 41 and logged in to my Dropbox account. I can put files in the Dropbox folder and they get uploaded. However, when I right click on the taskbar icon the top item in the menu is stuck on "Connecting...". There is no notifications of anything uploading or downloading so it is…
A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my…
The Dropbox desktop app is making multiple files offline after opening just one file on my computer
I started noticing that my space on my hard drive is slowing getting smaller, and just now I realized the culprit is the Dropbox app (PC). I noticed that after opening one PDF, all my files on my folder started going offline mode, I saw the Dropbox tray growing bigger and bigger from 10 files syncing to 200. How can I fix…
My desktop app's stuck indexing files after rebooting my computer.
I had to reboot my computer and since I have restarted it, my files will not sync. Status shows either a red X or pending. I have tried to log out and log back in, reinstall the desktop to no avail. Last night, it said it was 'indexing' the files but this morning nothing changed. I restarted and shows it's indexing again.…
Dropbox desktop app can't connect after a Windows 11 update
After Win11 update to 24H2, Dropbox app on laptop stop connecting, I need to use web version, but desktop app not connects any more. Checked forums, firewall and antivirus but no solution yet. I have other laptop without 24H2 and works ok.
Restore Unsynced files
I lost a bunch of files when trying to activate selective sync to save space and I've been giving myself headaches trying to figure out how to get them back. At this point I would love to just upgrade to a paid plan with more storage and restore my files to where they were before the sync debacle. What subscription level…
My Dropbox desktop app is stuck syncing 66 files on my macOS Sequoia.
Hello, My dropbox desktop app for macOS Sequoia 15.3 is stuck synching with 66 files. This happened to me last year and it took months to get folder synched again properly. Not sure what to do, any suggestions are welcome. I've done the classic steps of restarting mac, restarting dropbox etc etc I really would like to…
I added many folders to my MacBook's Dropbox folder, but they've disappeared.
The dropbox folder on my MacBook got corrupted. I uninstalled the app and re-installed and tried sync’ing from scratch. I’m only getting partial results. My iMac has 1,691 items, including folders with many more files enclosed in them. The version on my MacBook has just 1,475 items, all files, no folders. The folder…
File right-click does not reveal menu options like 'make available offline' on Windows
When I right-clicks Dropbox files in Explorer, I only get these options: I am NOT getting the option to "make available offline". How do I remedy this? Thanks.
The desktop app's syncing is inconsistent and it's affecting my workflow.
Dropbox refuses to update or sync. It is like there is no connections whatsoever between my computers. I've just about had it with your product. It is moving from being next to worthless to actively harming me. Today I was depending on work I did at home and stored in my dropbox account to be available to me at work -- and…
No option for "make online only" when I right click my files
I have a professional DropBox account and I'm working on a Mac, OS 12.5. I have several files that are sync'd locally that I would like to move off my hard drive and make online only. When I right-click on the folders, however, I'm not getting the option from the drop-down menu to make the files online only. Any…
After I fixed permissions and synced some files they got deleted from my Dropbox folder
My Dropbox Plus app was showing 66 files unable to sync, saying "to sync this file give dropbox permission to access it" for each one. It has been like this for a while. The files were in my local filing system (Windows 10) but not synced to dropbox server. I could see nothing wrong with local file permissions, and they…
Website freezes, when I try to upload files
Hi All - I've created a folder on the dropbox website (not the app) and uploaded several folders. Now trying to upload a series of Jpegs and random doc files, etc. When I select the files, the whole webpage freezes and won't respond until I refresh. This behavior repeats each time.
Why is Dropbox making conflicted copies in my game files?
So there’s this weird glitch and I’ve searched the internet for answers without luck, the other day my laptop had to install and update a few things, including the EA app, I left it running when I came back it was still restarting. all seemed fine but Dropbox has created conflicted copies of all kinds of files and…
Dropbox files are available in finder but aren't downloading to hard drive
Hi there. I believe I have done what I am supposed to have done to have my dropbox files both in the cloud and on my hardd drive, but they are not being stored on the hard drive. They are zero bytes and not available for quick view in the finder. Any suggestions. I feel as if this is something recent, not something I have…
Make syncing settings easier to find
關於「同步」的功能我有很大的問題我相信其他人也困惑很久為什麼沒有更快、更方便的選項讓使用者可以馬上選擇資料夾進行「同步」？為了節省空間，我經常將資料放在雲端裡，因此我時常需要使用「同步」功能但目前的設計，我大概需要點選4個步驟，點開層層選項，我才能去尋找我要同步的資料夾在哪裡去進行同步這真是太麻煩了吧我很希望仿照目前離線資料夾的設計，在我需要時，按右鍵直接選擇我要同步，這樣會不會快很多？謝謝

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