Sync

Files on Dropbox online aren't syncing to my new MacBook Air.
Hi, Files from my Dropbox on the Web are not syncing to my New Mackbook Air. I believe I have gone through all of the help and done everything I think. That said, I'm wondering if my web dropbox account is linked to my new MacBook air and that maybe that's the problem. I could really use some help. Thanks!
Dragging a file to upload, it ends up in subfolder instead of the current folder
For the past several weeks I've had the following happening: I open a subfolder to delete some files, or drag and drop something (within the web interface) to a subfolder. Then when I drag and drop something from my computer to the folder that is open on the browser, the files get uploaded to the subfolder that I last used…
My Mac Sonoma Dropbox app is stuck syncing 24k files for hours.
Can the issue come from re-linking a previously unlinked mac device? I renamed old Dropbox folder in this mac to backup_dropbox to avoid interferences and deleted all local files but in both Macs files keep syncing for ever...
How to sync my files locally on my Mac, after they've been syncing as online-only?
I have a m1 mac and longstanding free dropbox account and noticed almost all my local files were gone. It looks to me like some update to the desktop app seemingly turned on selective sync (ugh) and now all my files are online only. I'd like to set it back to local files present 'and' synched to online as it has been for…
The Dropbox overlay icons are missing from our company-managed devices.
Hi, I am managing a few computers with Microsoft Intune. When I install Dropbox on managed computers, I always check that everything has synced and that it is on the latest stable Dropbox version. But about 6 months ago the Dropbox overlay icons started disappearing from explorer and the OneDrive icons started appearing…
External drive backup stalled and is no longer syncing
external drive backup stuck at 1 percent, changed from beta, started syncing, but now stuck at 24 percent for days... what can I do?
My app isn't syncing the latest changes.
Hello, It seems that the desktop application is not synchronizing files correctly to my computer. I have Excel files that are flagged as not up-to-date and showing an incorrect format, making them impossible to open. However, when I access the files via the web version of Dropbox, they appear fine, can be downloaded, and…
How to Link your Calendars to Dropbox
As we step into 2025, integrating tools and apps has become essential for seamless workflows 💪. Our lives revolve around our schedules and calendars so linking your Dropbox account with your Google or Outlook calendar not only saves time but also boosts productivity by centralizing your tasks, files, and appointments in…
How can I sync my Mac desktop automatically to Dropbox?
in the past i was able to sync my Macbook desktop to dropbox automatically so anything i creat on my mac desktop will sync to a file in dropbox without me actively draging the file to dropbox (same was for my Mac native download file). This features apeears to be still working in windows but my mac intel on Sequoia 15.2…
Files aren't syncing on my Windows device, but no firewall or network issues.
Dropbox (DB) periodically stops syncing but there are no firewall nor network issues. I just find out that files have not been updated despite my working online for hours with no issues. This is not a firewall issue either. I can uninstall and reinstall the desktop app and things work again...for a while. Inevitably the…
How can I get Dropbox in Finder?
I have read the earlier discussions on getting DropBox into Finder and the bottom Menu but unfortunately they are not working on my new MacBookPro (which is a very basic model). It is using Sonoma 14.7.1. I need to constantly access my DropBox files from wherever I am working, but am unable to dop so. This is a huge…
syncing ".Trash" never stopped
hello everybody, I have a problem. sinse I moved to Mac OS Monterey 12.6.5 I have already installed a new one app Dropbox. I have synced my dropbox, but its never syncing ".Trash". And I have this status: Does anybody ever had this problem? How to solve it? Thank you.
"Make available offline" option is not working on folder level on Mac OS Sequoia 15.1.1
Hi, On macOS Sequoia 15.1.1, the following menu on folder : "make available offline" (my translation from french) is not working. I would have to select it on each file to get it available offline. Do you experience the same issue ?
Syncing to all devices including external SSD connected to the PC
I have a Dropbox subscription. My devices are synced (phone and PC). I bought a Sandisk Extreme Portable SSD and connected it to the PC. I Backed up the PC to the SSD throughout Dropbox Backup. I was expecting to be able to open files and folders offline in the SSD, but this doesn't happened. I am almost sure I didn't…
Disable sync status icons & context menu injection
These sync status icons Dropbox app is generating while running, and forcibly, slowly serving them to Explorer without asking, are annoying. The context menu options, injected only when Dropbox app is running, are even more annoying. Status icons are significantly slowing down Explorer, and the context menu distortion…
There are two Dropbox folders on my computer and both seem to be syncing to Dropbox.
The old Dropbox main folder (D:\Dropbox (Westcoast) remains as a junction since the change of Dropbox main folder naming some years back. New files are saved correctly in the new folder system but appears also in the old folder together with all other old files. But when I try to delete a file in the old junction folder…
I have 2 files which are constantly syncing - how can I locate them?
I have 2 files which are indicating as constantly syncing or uploading for many months. How do I find which files these are and to stop it permanently and not just pausing the sync?
Will deleting a file from my PC folder also delete its backup? How can I save up space on my device?
From what I understand there is the backup folder and the folder that is on the PC and is available in other applications. If I delete a file from the PC, does the backup folder also delete the file? If so, I can't save disk space! I intended to have files that take up a lot of space just in the backup and take them off…
My new mac isn't syncing with Dropbox and I can't see the Dropbox icon on the menu bar.
Not sure if this is the right subject area, but I need some help please? Been using DropBox for a few years now. Currently have an old Imac, an old MacBook Air running (Sierra) and a new MacBook Air (running Ventura 13.3), I use DropBox to back up all my work files - mostly word docs. On the new mac my files are saving to…
How to return all files to offline?
I was having sync troubles so to save hard drive space I went to App/Preferences/Manage and selected all to be online. According to the app “…saves hard drive space. Files will still appear on your computer…”. But now the list is empty, and I can't figure how to return them to offline. Dropbox is not behaving according to…
Moving files via the web interface is glacially slow - how to fix?
Hi: I'm trying to use the web interface to move pictures out of the "Camera uploads" folder and into a holding folder for later sorting. There are around 3k images that I would like to move, but the web interface returns an error along the lines of "that's too many files to move". That seems dumb (3k files isn't an…
Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, having manually been uploading files for quite some time. As soon as I pointed it back at the right folder, it started…
Dropbox stuck uploading and downloading on Windows
Dropbox has been happily working in the background for several years, keeping a useful backup of my important data, which I store in a folder named "Dropbox". However, without me noticing it stopped working about two weeks ago, so all the work I have done since then wasn't backed up. When I realised this I hovered on on…
iPad Files app not showing Dropbox folders and how I managed to solve this.
In working with a new iPad, I discovered that the Files app was not correctly connecting with Dropbox. No Dropbox folders showed up either in the Files app or in any other app with an open feature that would normally have been able to access Dropbox files. Oddly, when I clicked “Dropbox” in the list, there were no folders…
Low space on internal drive, and added an external one. But now content is added to both of them.
I have run low on space on my internal drive and added an external drive for my Dropbox. I have gone through the process of connecting and syncing my Dropbox account to my new external Dropbox drive. However, it appears that any files I add or remove from my new Dropbox external drive are also being added and removed from…
Right-click option to sync any computer folder to my account, without moving it inside Dropbox.
As for me, synchronization of folders via the application is done a little inconveniently and not even clear, and in fact it does not exist.. Let me explain what I mean: I would like to right-click on the folder that I want to synchronize with the folder from the hard drive, so that synchronization works automatically when…
I migrated my Dropbox files from the old MacBook to the new and they got duplicated.
Hi, I just migrated all of my documents from my old Macbook Air to my New Macbook Air. - This included my DropBox files that were on my old Macbook Air, that are syncing with my Dropbox Account in the cloud. On my new Macbook Air, it is now asking me if: I would like to start syncing the Dropbox App. - If I say Yes, will I…
Error 0x80070780 when trying to access files in a folder locally - folder not available online
Over the years I've lost some HDs to crashes and I tend to be lazy since these days you can take millions of photos and videos then just dump them on the cloud to never check them out later because you have too many things going on. Such is the case with a HD which was starting to give me some issues. It was nearly full…
"My files on Dropbox" folder has all my documents in it?
I had a brief issue with synchronization, logged out and back into Dropbox per support and suddenly now, my Documents folder is nearly empty except for default folders for my applications and a folder called "my files on dropbox." Inside that directory is... all the stuff that should be in My Documents. How do I fix this??…
Insane Slow Download Speeds
I have been dealing with insane slow download speeds for folders and files for the past few days. I have run internet speed tests which came back great. Dropbox app is up to date. The bandwidth is set to unlimited for download and upload. It is slow no matter if I am sent a Dropbox link from my employer, or I access my…

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