Sync

My Windows computer won't sync to Dropbox.
My plan is plus. I tried re-downloading and re-synchronizing, but they all failed. I also asked customer service but no follow-up response. My native language is Chinese, so I am asking questions through a translator. Please forgive me if the grammar or semantics may be weird. I hope there are some capable people passing…
My files are not syncing to my Mac computer
Hi, I have multiple folders I would like to sync in the dropbox app; however, only one folder's content syncs. The other I can see, but the content does not sync and it is stuck syncing. I see no evidence of indexing or "x files to go". I have tried reinstalling and rebooting the app, logging out, relinking my account to…
How to turn on Mobile Camera Uploads
With the Dropbox mobile app, there's an awesome feature that automatically syncs your photos to Dropbox as soon as you take them. This means every time you snap a picture of your beautifully decorated Christmas tree, a cozy family gathering, or that adorable moment with your pets in their holiday outfits, it’s instantly…
I'm seeing a green checkmark next to my Mac folders, even though their files are still syncing.
I've been in contact with support about what I was convinced was a bug. But they are suggesting it's expected behavior. Before, if you had a folder with some files still syncing to the cloud, the icon on the folder would show a sync-in-progress-icon. Now it's showing a green checkmark. This makes me very confused every…
Mac desktop syncing seems to be stuck on "syncing" thousands of files.
I have the latest version of Dropbox for my Mac. I have the Dropbox folder in my "CloudStorage" folder as per the newer preference. I tried reinstalling and re-connecting. I have Selective Sync turned on and have about 1/4 of my Dropbox synced to my Mac. The syncing notification seems to be stuck (see screenshot). I've…
My uploads stop around 50 items and won't continue.
I am trying to upload a bunch of images from a photoshoot to my Dropbox account. The uploads stop around 50 items (give or take) and won't resume no matter how long I wait. I can only continue if I refresh the page (which cancels the upload) and try again which it does another 50 or so then gets stuck again. Keep in mind,…
Why are folders that I've unchecked in my app settings not removed from my Mac hard drive?
Unexpectedly all my online Dropbox folders are now appearing in my Dropbox folder on my Mac hardrive, despite all the folders showing unchecked in the sync function in preferences. Am I doing something wrong?
New Computer Sync issue Mac: Seeing offline folders in Finder
I'm starting with a new Mac but a long-time Dropbox and Mac user. In the past when I do this, I've been able to see all of my folders/file in my Dropbox folder on my computer, even though they are online only with Selective Sync. Now, within my Dropbox Folder in the Finder, I can only see files/folders that are synced…
Installed Dropbox on another laptop but can't see my files in file explorer
On my old Windows 11 laptop, and still working, I have Dropbox and everything is flagged as On Line Only. In File Manager I see my Dropbox structure of folders. I select a file and it is downloaded and I use as appropriate. All is good. I purchased a new windows laptop and installed Dropbox and indicated on install that I…
My files are waiting to update after backing up and restoring my Mac computer.
I am using a MACBOOK Pro OS Sequoia 15.1. I recently had my computer backed up and then restored. Ever since, my Dropbox App is not syncing with my web based dropbox. This is what it looks like Andy ideas?
iPhone 15 pro can't focus close up documents when using the scan utility.
Since purchased the new iPhone 15 pro, it seems that the iOS Dropbox app can't automatically switch to the macro lens (the ultra wide lens), so it can't focus small documents (like tickets or barcodes). This same error occurs in other third party apps. Apple says is the "developer fault" because they are making the wrong…
I'm working with Adobe Lightroom Classic and Dropbox doesn't sync some .db files
Hi everyone. Using Lightroom Classic and Dropbox. I am getting messages from Dropbox that some preview files can sync. See attached. Also when I sync again folders with my computer thumbnails are very slow to populate again in my screen. See below. Anyone experiencing something similar? Thanks for your feedback
How to revert all files from "online-only" and save to local disk?
Awhile back I used SmartSync to free up disk space. I'm now trying to ensure all files are on the local disk rather than only online. Is there a way to accomplish this? One idea: under preferences in the Dropbox.com settings I found an option to drop the Dropbox file extension, which "allows Dropbox to store files as…
How to restore non-synchronized folders
I have two laptops running Windows 10. On each system I have 8 top-level folders in Dropbox, of which F1-F6 I've set to "Make available offline" and F7-F8 "Make online-only". I've recently acquired a third laptop running Windows 10. On setting up Dropbox on this new laptop I got an unexpected prompt along the lines of…
Best way to sync the Downloads and Desktop folders across my Macs
Hi everyone, I need to keep my Downloads and Desktop folders synchronised (in addition to the Dropbox folder) across all my Macs. What’s the best way to do this using Dropbox, if it’s possible? Thanks.
I can't see another user's updates on a shared file and they can't see mine
Please, I am sharing a file that weighs only 120 megabytes with a user who has 1.5Gb of free space in his account. We have shared the file for more than 4 weeks, today when I made an update the user cannot see it, nor can I see the updates he has made. please does anyone know what is happening and how to fix it?
The Dropbox desktop app gets stuck syncing for the team on MacOS
To clarify, dropbox works 95% of the time, so it's not a sync issue. But for me and my whole dropbox team, roughly once or twice a day, dropbox completely binds up. For example, I have double clicked to open a 6MB file and it's been 20min and still nothing. The icon at the top says syncing but the file never actually…
Is file sync from Dropbox to NAS drive allowed?
Is file sync allowed from Dropbox to local NAS drive? I need one way synchronization ( download) with "Available offline" option. Dropbox is currently set on local "C" drive ( Windows 10) with "Online-only" synchronization. I would like it to be on locally attached NAS drive with full download ("Available offline").…
The Dropbox app on my Mac computer is not syncing
I'm on a desktop Mac. Got a new iPhone today and had to enable 2FA. Since I did that, my Dropbox is not syncing on my desktop. It says it's Syncing but it's not spinning and nothing is happening. I have tried uninstalling and reinstalling it.
4 files are perpetually syncing on Mac OS, and I can't identify which files
Using Dropbox (version 212.4.5767) on iMac (OS X Ventura). App works fine. But when I pull down the menu from the Dropbox icon in the menu bar, it *always* says "Syncing 4 files" I have no idea what these files are. I uninstalled and reinstalled the Dropbox app. And still the 4 files are syncing 24/7. When I "view sync…
How to stop my camera photos from being backed up into Dropbox?
I have a desktop computer - HP - and in past I would put my camera scan disk into side of computer and the photos would be downloaded to my computer in my PICTURES folder; now - for some reason they are going into Dropbox which I do not want. Help. How to do I stop this and return to the way things were before?
I removed folders with selective sync, but they're still syncing.
I used Selective Sync under preferences to uncheck all of my folders and then hit “Update”, in order to free up some space on my laptop hard drive. However I can still see the folders on my computer and it seems like Dropbox is attempting to sync them (it shows a status of downloading a large number of files, and some of…
Some available offline files won't preview after changed from online-only on Windows.
I’m afraid we’re are migrating away from Dropbox, however whilst doing so we have noticed the following issue…. (Windows 11 – Latest Dropbox Version). Hence we though this may be useful. * Most of our 2TB files are stored as “Online” only using Selective Sync. * We then change the file status to “Available offline” so…
Some files are stuck on"waiting to upload" and never sync on macOS unless I double click them.
When adding files to my Dropbox folder on my Mac, I occasionally see some files which appear in the Finder with a dotted line cloud icon in the state "waiting to upload". These files will never sync to Dropbox or my other computers until I manually double click on the file to open it, and THEN the sync starts and shows up…
I edit my Excel file, but others don't see my updates and a conflicted copy is generated instead.
Hi, my issue is. When iam in document, that is synced in desktop application. It will not make changes for other users and they cant see me in document, when we are in at the same time. And if i save the changes it will not change the document already present, but it creates duplicate with name…
Dropbox keeps indexing - cannot open local files on macOS Sequoia
I've uploaded two screenshots. I am using MacOS Sequoia 15.1
Add ".dropboxignore" to automatically ignore files/folders when syncing.
Currently the only way to exclude from dropbox sync is via the GUI as far as I understand. This is extremely cumbersome, because if you are writing code in a directory there are many reasons to want to exclude folders/files such as "node_modules" which can be quite large and hundreds of files while syncing the rest. Adding…
Files and Folders show up online but not in Windows File Explorer
I have a shared folder that I can see only by using my web browser, and it doesn't show up in Windows File Explorer. I have another shared folder that shows up in Windows File Explorer, but most of the files are missing. I got the person who shared the folders with me to delete them and create new ones. The new ones have…
Quickbooks .qbw file not syncing
I am having a problem with one of my clients Quickbooks .qbw files not syncing to my shared dropbox folder. The .nd and .dsn files from Quickbooks are syncing but not the .qbw. There are two Quickbooks company files in this shared folder. The other .qbw file is syncing just fine and it is twice the size of the file that is…
The Linux exclude add [folder] command deletes the [folder] on the server
This is an issue I saw in the community 4 years ago without a solution. I experienced this problem today on my debian Server. Dropbox daemon version: 213.4.4597 Dropbox command-line interface version: 2019.02.14 The funny thing is that already 6 years some folders are nicely excluded on the server without any problems. But…

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