Sync

Is there a way to stop Dropbox from making all files local when I enabled it on Mac?
I recently got a new macbook and the version of Dropbox I downloaded has cloud icons next to the dropbox directory folders/files in Finder. I'm finding I accidentally hit this icon which initiates a massive download of hundreds of thousands of files from my company dropbox directory. Is there a way to stop this sync: 1.…
My desktop app keeps asking me to log in and it's not syncing my files.
After an dropbox update I keep getting the message 'welcome to dropbox', I answer the questions and nothing happens. I can use dropbox, but the files do not synochronize online/offline. This has been going on for days. How can I solve this?
Allow us to pair team and personal accounts and make files online-only on the Linux desktop app.
Many companies are currently in the process of transitioning to Linux. It is time for Dropbox to better support Linux distributions such as Ubuntu and RHEL. Please add support for syncing both a Business and a Personal account at the same time on Linux. This includes a solution for switching between the two Accounts.…
Pop up alert for duplicate file
When uploading a file to a folder it no longer pops up alerting me I’m uploading a duplicate file (which sometimes do by mistake if not deleted an email etc and forgot I’ve already done it lol!)…how do you turn this on again? Don’t know why it changed or stopped as I haven’t touched any settings. Thanks in advance for any…
Progress bar missing in the Dropbox desktop app on Mac
Hi, I use the Dropbox Desktop app on a Nov 2023 Macbook Pro running Sonoma 14.7.4 It always used to show me how long it will take for my files to upload. Now it gives me no information. This happened before a while ago, I spoke to support, they got me to reinstall Dropbox. After that it showed me a progress bar, but no…
Windows Explorer persistent red X syncing error icon next to my Dropbox files.
Hi, we use Windows Explorer to access Dropbox from our laptops. When opening Dropbox in Windows Explorer, I get a persistent red icon like this showing in the Dropbox root folder: I think this hints to a sync problem. However certain folders can be accessed, but others shows the same issue: In the status bar, Dropbox seems…
The app re-indexes all files after each restart on Mac.
Each time I restart my Mac, Dropbox goes through reindexing of (seemingly) all files in my folder. The Mac's CPU usage goes up and the fan kicks in - it makes the computer slow for at least 15 minutes. It does finally complete, but it would obviously be much better if this did not happen.
After the latest iOS mobile app update, my offline files have been re-syncing.
I upgraded to version 428.2 yesterday and now my Dropbox app always shows my offline files as queued for resync when I launch the app. I just tested it by syncing my files, then closing and relaunching the app and every entry in my offline list has that little blue circle with the white arrows. The files are still…
The Dropbox app started syncing all of my files, after I deleted a %temp% file.
syncing is not works properly, I reinstalled app after this problem but still problem stay same.
How to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache…
Files never finish syncing after an update on the desktop app for Windows
After the last update this week all my files seems to re-sync over and over, don't know if has something to do with the update. My files keeps going and going sync and never finishes. Can't sync new files. Someone knows how to fix it?
The Camera uploads folder disappeared from Dropbox after upgrading Mac OS
After updating to Sequoia 15.5, the camera upload folder has disappeared from my Dropbox. I have tried reinstalling Dropbox on my phone, and on my Mac - all to no avail. My phone is no longer uploading photos to the dropbox on my Mac. It is uploading them if I go to my Dropbox account page on the internet, but I cannot…
I can't save an Adobe PDF file with Windows File Explorer open
I can't save an edited PDF with the Windows file explorer open. I thought it was because another user had the file open, but then I discovered that I can save the file if I close the file explorer first, which doesn't make sense. I get an Adobe Acrobat message stating, "The document could not be saved. The file may be…
Installed Dropbox on a new Mac and got "selective sync conflicts" on this and other linked computers
How do I fix the "Selective Sync Conflict" issue, which is now present on three computers: new Mac mini, 2021 MacBook Pro and 2017 iMac? Two days ago, I installed dropbox on new Mac mini, with the intention of synching ALL files/folders on to mini hard drive. Yesterday, I noticed some files had downloaded green circle with…
Documents I save to Dropbox using my desktop app, don't sync with another member's shared folder.
Dear Community I recongnized, every document i saved in the dropbox on my mac dous not sync. this started a few motnhs ago and I don not know why. The files are only available in the finder, but not in the web application or on my iphone app. I have a free dropbox plan
The updates of a shared file don't sync to my desktop app, even though they show online.
When my salesperson changes a file on his laptop, the change shows in the file on Dropbox online, but fdoes not synch to my computer at home. What settin(s) must I change?
I don't understand the new Dropbox for Windows sync icons
My installation of Dropbox for Windows has just updated and I now see a sync status icon I've never seen before against most of my files, which looks like this. The sync icon I've always seen before looks like this. Some of my files have one of the above icons against them and some have the other, and I don't understand…
How can I avoid selective sync conflicts?
This is the process I've always used, but now it's causing every folder to conflict. * Installed Dropbox on new computer, closed Dropbox * Manually copied all folders into its new location * Open Dropbox, it sees that all files are present; no downloading required. What is the process now for doing a new install without…
Dropbox has created many selective sync conflicts on my machine
I don't understand what is happening with my dropbox. I have been using dropbox for a few years now. This is the first time the syncing is going crazy. Even when I set it to not sync, it syncs. Now I have (Selective Sync Conflict) folders all over my files. I was waiting for dropbox to finish syncing over 2TB of files that…
Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.
Hello, My dropbox stopped replicating of PC / Windows 11 So uninstalled and re-installed. At installation I get: error 1073741819 and installation fails all the time What should I do?
What Do You Want to See on the Community?
Hey everyone, my name is Emmet and I’m in charge of the Experience for our users on the Dropbox Community. The Community Team is working on improvements to the Community and your voices are important to this conversation. We want to know what you think we’re doing well and what you feel we could be doing better. When…
My Dropbox account went over-quota, while syncing, and my folders are now empty.
Hi, I transferred multiple folders and files to my basic account, and everything appeared to sync correctly. However, once my storage limit was reached, I stopped seeing the files — the folders looked empty on my computer. Although I deleted a significant number of files to free up space, the folders still appear empty.…
My files/folders started re-syncing on their own and I can't make them available offline.
For reasons unknown, Dropbox opted to re-sync all files and folders. After waiting hours for this syncing process to complete, countless files and folders still show in Windows Explorer that the folder is awaiting syncing (the two circular arrow lines). All of these folders/files need to be available offline but I see now…
Can't see syncing icons and right click options on new iMac
Why doesn't the support team know this then. Ive been trying to get this handled all week and been in multiple chats. I've been instructed to do two advanced installs and nothing seems to work. Im on a brand new iMac I got on Monday and did a fresh install of Dropbox. I can't see online/offline status icons in Finder and I…
Don't see 'Sync now' option to prioritise which files sync first
URGENT help please! Don't see 'sync now' option to prioritise which files sync first. (There's another conversation with the same title, but dicussions have been close, so can't commet there, had to open a new conversation). I have Dropbox Plus. Apparently, Microsoft has made a major change these days and now all my…
Dropbox has been stuck/indexing thousands of files on my computer.
Starting this week, my Dropbox has been constantly syncing thousands of files, which never seem to end. The file number does not just descrease. It aslo increases as shown in the video below (Sorry it is in Korean. It says syncing on the app, while the hovering window says indexing.) I tried following, which did not solve…
I can no longer access files from my second device remotely
I use two devices - one office, one home. Aiming to access my devices offline, I started using Dropbox so that I could see my Desktop files of both devices in my Dropbox web and mobile application. In this way, I could access files and folders in my office device at home. However for some months ago, I lost this…
I have two duplicate Dropbox folders on my Windows machine
Hi. I have two dropbox folders on my hard drive. When I use the app to access my computer folder, it takes me to Dropbox (Personal). I also, however, have a folder in the same location that's called simply, Dropbox. Both folders have the exact same files (I checked number of files and file size). So both are syncing. The…
Dropbox desktop app is stuck at indexing my files on Windows 11
Hi, My user able to log in to both personal and business Dropbox accounts on PC. However, only personal account has successfully completed indexing and syncing. Business account has been stuck in the indexing phase for two weeks, and no files have appeared—only the Dropbox cache folder is visible (need to unhide first).…

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