Sync

Can I still use Dropbox after the recent changes?
I use drop box for storage and sharing with friend can will I still be able to to do it after all the changes
Dropbox keeps resetting with every windows update to "online only" despite my settings for offline
This happens repeatedly. The the "advanced options" approach listed online for preventing the windows update in Dropbox is not available even on reinstallation. Huge issue. Please fix it. Please don't tell me to right click my Dropbox folder to set offline or to reset my preferences in selective sync...I have done this…
Default sync state for new files: "Available offline" is not working on the Dropbox desktop app
Starting a new discussion because the last one (titled: "Make available offline" is not working for me") was suddenly closed to replies, without a successful resolution. In Options, I set the Default sync state for new files to "Available offline". This does not stay, and files are randomly staying online-only until I open…
Can I link the desktop app to my existing Dropbox folder and not overwrite my team's updated files?
I recently reinstalled Windows on my PC, and after setting up the Dropbox application again, it created a new Dropbox folder on my desktop instead of linking to the existing one from my previous installation. Now I have two Dropbox folders: The old folder: contains all my files synced before reinstalling Windows. The new…
Using Dropbox for shared files without saving to personal account
Device (Dell XPS 15, iPhone 13, etc.) Operating System/Browser (if using the web) (Windows 11, macOS14.3, etc.) Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Syncing Status ("Up to date", "Syncing Paused", "Syncing 3 files" etc.) Question or Issue I edit a magazine for a local…
Desktop items not included when syncing with Dropbox
I'm working on an M1 MacBook Pro running macOS Tahoe. For some time now (including before I upgraded to Tahoe) I have noticed that items I leave on my Desktop are not included in the Dropbox Sync. I have carried out an extensive search on this issue but thus far have found no solution. Can anyone assist me towards a…
The Dropbox desktop app no longer automatically syncs new photos from my phone
Device Samsung S25 Operating System/Browser (if using the web) Windows 11 Pro / Firefox Dropbox App Version (if using the app) 234.4.5591 Syncing Status Up To Date Question or Issue For the last couple of months, Dropbox no longer automatically syncs my new photos. It used to work fine, suddenly I have to manually upload…
Old version of files overwriting the latest version on the cloud
Hello community, We are looking for assistance on probable causes and preventive measures to take place following an incident with one of our computers, where the files present in Dropbox folder of the local PC were overwritten to the Dropbox online ( cloud ). Sometime last month, one of the users who works in our team…
Modifications on file from Dropbox account A don't show up on Dropbox account B
If I open a file of the same account of dropbox with the USER 1 (Destock), and I modified the file, and then, I close the file. Now, I open the same file, with the USER 2, (online) I see that the modifications made by USER 1 are not made in the file !!! Can anybody help me? Thanks in advance
The Dropbox app on Windows is stuck syncing forever
My Dropbox has been stuck on syncing around 11gb of files. It is our company's dropbox and my side is not being updated with new folders being put into the dropbox. I am working off a Lenovo Thinkpad. I cannot see which file is stuck or the syncing history anywhere. There are no syncing issues according to the system. This…
All files randomly started syncing and now I can't save anything
Application Affected Dropbox app Device Dell inspiron 15 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Can't find this information-- I don't see an "about" section anywhere. As far as I know, it's up to date Question or Issue I'm using the dropbox app on my newish computer (7…
When will it be possible to make files online-only on Ubuntu?
With Windows 10 coming end of life many are switching to Ubuntu - whats the ETA for putting this functionality in Ubuntu dropbox app for online-only?
Folders and files status icons not working as intended on Windows
Application Affected Dropbox App for Windows Device Acer Helios Neo 16 Operating System/Browser (if using the web) Windows 11 24H2 Dropbox App Version (if using the app) 233.4.4901 Question or Issue After the last update, I can see the new Status column with the Icons of the folder/files in windows explorer. From my…
Folders dragged into an "online-only" folder do not get made online only
Devices: HP Elite 8200 - Win 10 Pro Dropbox Desktop App Version: 233.4.4398 Dropbox Acct: Paid, 3TB We have four identical computers all with the Dropbox Desktop App signed into our account. We have an "Archive" folder which is set to online only (because it is massive and we don't want all these files on our HDDs unless…
I upload Excel files to my desktop app, but they only sync after restarting my Windows device.
After a recent email from Dropbox my Excel files do not update in Dropbox after I copy them to the Dropbox Folder If I turn the laptop off and then on again, then they appear as updated. What's going on, they used to update or sync on their own in 5-10 seconds!
Cannot sync due to permissions on macOS Tahoe
Device Macbook Pro Operating System/Browser (if using the web) Mac OS 26 Tahoe (same behavior on previous Mac OS) Dropbox App Version (if using the app) 232.4.5988 Syncing Status Cannot sync due to permission(s) issue. Question or Issue Over 100 files cannot sync/upload due to permission issues. Have changed folder and…
Uploads are painfully slow today both on the Dropbox website and the desktop app.
Device Macbook Pro 2021 M1 Operating System/Browser (if using the web) macOS15.6.1 Dropbox App Version (if using the app) 234.3.5540 Syncing Status Up to date" Question or Issue All uploads are super slow today, I have tried Chrome as usual, Safari, and the Dropbox App. What should be a 15 minute upload is taking 2-3 hours…
I can't upload/sync a file to my Dropbox account from my laptop.
Hi, I've been trying to upload a document to dropbox from my laptop so that I can work on it from my ipad. However, it seems to be stuck syncing and not loading. I've checked my firewall and it allows dropbox. My memory is almost full but not. I can't download the dropbox, and I can't delete whatever dropbox I have on my…
Verify that dropbox is current and up to date
I ran into problems where multiple machines I own did not have their dropbox content synchronized. Simply performing "dropbox stat" was insufficient. If one of the machines had been offline for awhile, it would take minutes to synchronize the data and download any missing files. This started (on LInux mint) as: "while…
How can I clear up space on my device?
Dropbox Plan School Device Windows Laptop Operating System/Browser (if using the web) Windows 11 Question or Issue My dropbox was connected to my schools files and started syncing out of nowhere, downloaded 400GB onto my laptop. I went to the security settings on dropbox and removed my computer from the account and…
Dropbox Re-reading Issues on Macos
Dropbox on macOS is killing my workflow, and has been for quite some time. Bug: Every time I open a local (fully downloaded) file, Dropbox re-scans the entire thing to check for changes. Fine for tiny docs, but for my 200-400GB video files? It grinds my Mac to a halt in any media player. (No upload - just pointless…
My desktop app in Windows 10 hasn't been syncing for over an hour
Device Desktop PC Operating System/Browser (if using the web) Windows 10 Dropbox App Version (if using the app) (200.4.7123 - found in app settings or About section) Syncing Status "Syncing 3 files" Question or Issue My upload brodband speed is over 8 mbps so three videos totalling about 700 MB should take only around 12…
Dropbox isn't syncing on my Windows 11 computer
Hi - I am running Windows 11. Dropbox is not syncing on my computer - anything I update from my pc is not appearing when I access DB from other devices. When I double click on the app, nothing seems to happen. I see 3 dropbox processes running in task manager, but in file explorer, there are no icons appearing next to my…
Having to reinstall Dropbox every day to sync my files on a MAC
For a couple of months I have been having to reinstall Dropbox every day. If I don't, my team members aren't able to see any changes that I have made.
Dropbox app is stuck indexing on Windows 11
Device LG Gram Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 233.4.4938 Syncing Status Indexing... Question or Issue I have 3 computers, two Windows 10 and one Windows 11. I have both a personal and corporate dropbox accounts. Both work and sync fine on Windows 10 machines.…
I need my files to sync locally on my device, and not online-only. How can I change the cloud icon?
I spent three days downloading my folders and files onto my new computer, MiniMac. Then after all was done the folders and files are showing they are online only. I have read for two hours all the posts and replies on this forum and directly on dropbox.com and all I have managed to do is give myself a headache and be more…
Some of my shared folder members can't see the changes I make in said folder.
Device MSI Laptop i9 Operating System/Browser (if using the web) Windows 11/ Google Chrome Dropbox App Version (if using the app) 233.4.4938 Syncing Status Up to date Question or Issue I am using Dropbox basic with 15 gb storage as I have introduced friends to it over the years I am sharing a folder which has one file…
Finder right-click menu missing for Personal Dropbox (Business account works)
Hi, I have both a Personal and Business Dropbox account linked on my Mac (same Dropbox app). The Finder right-click menu (Sync, Share, etc.) only appears for my Business account, not for my Personal one. Details: * Both accounts are syncing locally (not using Backups or external drives). * Under System Settings → Privacy &…
Dropbox is syncing files that have not been changed.
Device Lenovo X1 Carbon FGen 13 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 232.4.5988 Syncing Status Syncing Question or Issue This is an annoyance rather than an issue. I run Thunderbird as my email and I archive old mail to local folders, which I want to sync to Dropbox.…

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