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embedding links into microsoft word documents
I am new to drop box and giving it a test run for work so forgive me if this is a newbie question.... I would like to create a document in word that has multiple links in it to other word or PDF documents. In this way, I can have a document that is clear and simple, but we will be able to easily access detailed information…
Dropbox folder not syncing
Hi, We use dropbox in our company and we share one folder with some workers using MAC computers. The problem is, one of these people is able to see the folder on her dropbox, but when right clicking there is no option to "online-only", so it just syncs when she gets in to the office. but still no option to keep the folder…
Sharing a video with a group
I want to share a video with a group of about 20 people (a community chorus). Do I need to enter each one with a separate link or can I send one, copy the link, and just send the same link to all 20? NPick672
Connect Samsung Notes to Dropbox
As simple as that. From Samsung notes you can upload pdf files from either OneDrive and Google Drive not from Dropbox
Sharing files without being charged for a new member of my Team
I'm a long term DB user and currently have a Business standard account Today would share access with rights to edit a file with a friend, who has a free account But I was then asked to add this person to my team and was thereby charged for adding a new full member of my Business account That seems insane - can someone…
Expired link
I sent an attachment last year and am trying to print it now but it states “This link has expired”, as the sender how can I reactivate or extend the expiration date as I do not show anything in the shared link. I just created the account today to fix it using the same email it was sent from and I do not see it. Help!!
Why can't I add more than 2GB of shared content to my account?
Dear community, A friend of mine has shared a dropbox folder with me and he is paying to have 2TB of storage. However, we thought that when he shares the folder with me I am also allowed to upload more then 2GB of data into the shared folder (since it belongs to him), however, this does not seem to be the case I cannot…
Removing member from folder problem
Hi all, I’m trying to remove a member from a sensitive folder who has left the organisation. However when I try to remove them I get a message saying - ‘Member Still Has Access. The member has still got access through a parent folder’ Any ideas how we get around this please?
How to keep comments between versions?
Hello, I'd like to know if there is any option to keep comments between versions. I use to share images (web designs) with my clients. They add comments in these files so we can have a collaborative review of each design. After each review, I make changes and I update the files, so a new version is created. However, the…
File Request needs a Dropbox account?
I created a File Request and sent the link to a test email that does not have Dropbox installed. When I select the link it takes me to Dropbox and asks me to sign in or create an account. My understanding is you do not have to be a Dropbox user to upload photos when responding to my File Request. What am I missing here?…
Share a subfolder to non-dropbox users with write access
Hello, I have a shared folder with other Dropbox users. We would like to create a sub-folder in the Shared folder and have other non-Dropbox users be able to EDIT the files in that sub-folder. Kind of like having a sub-folder as the Public folder, I think. Is this possible? Thank you.
Permissions Error when trying to remove my access from a shared folder I don't own
My basic account has a permissions error. I need someone from Dropbox to look at the backend of the account. Is there any employees of Dropbox that monitors this forum? Failing that, is there a way to contact Dropbox without buying a contract? Otherwise, maybe just deleting and recreating my account might be the way…
How can I see who has access to a shared folder?
I have a folder in Drobox, it has been shared by someone else . How can I track that folder, who has shared that folder or can we get the machine's IP address. How we can trace who has shared or access that folder? Can you suggest here.
Excel worksheet with a link
Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?
Can't See Folders from my Shared Work Dropbox in Finder
Hi there, I'm a fairly basic Dropbox user and have just had my company folders shared to me. I can see them fine on Dropbox in my web browser and on the app in my iOS devices but in my MacBook's Finder window the top level folder appears to be completely empty. Any thoughts on how I get visibility & access? Dave
Adding files to shared folder
Hello, How do I add files to Shared folder(my clients dropbox), when I don't have enough space on my account?
Dropbox desktop app is not showing the same folders as web app
The basic issue is that I can't see on my desktop app all of the same folders that I can see in the web version (via my internet browser). Below are some details: I'm using a Dell Inspiron that's running Windows 11 Home. I've read that Microsoft OneDrive sometimes creates compatibility issues with DropBox sync, so I…
Users can download my video even if I disabled this option while sharing a link.
I'm pro user. I enabled the disable download option on my shared video but other shared users can also download this video. why?
Files in a shared folder went back to their previous versions, after I was removed from it
One of my clients shared her dropbox link with me. I started working on the shared files using my local dropbox folder on my desktop. while i had access she could check that work is getting updated on her local dropbox folder on desktop as well. But once she removed access all the files on her local dropbox folder went…
How can I share photos with my class members?
I WANT TO CREATE A DROPBOX SO MY CLASS MEMBERS (ABOUT 150) CAN OPEN AND VIEW PHOTOS ON FILE, POST THEIR OWN PHOTOS AND VIEW CLASS MEMBERS' OBITUARIES. IS THAT POSSIBLE?
Sharing a link to a dropbox folder for journalists
Hello, Need help with a basic query please! I need to share a Dropbox link with journalists so that they can open, view and download images. How do I create open access to this one folder which I can then share with others (who may or may not have Dropbox?) Thanks
File Requests: Not showing in the folder or sending emails
I haven't used Dropbox in a few months and the file request system has changed or else it isn't working in Safari on a Mac running OS12.2.1. I use Dropbox to run a class. Each member has their own folder and I request files from each individually from the ellipsis option on the folder itself/activity/request files. I then…
How to share a large file with someone who doesn't have enough space
hi i want to know how to share and receive over 2GB photos from unlicensed person. i have licensed account. This time, I would like to receive the photos over 2GB taken at my event. By shareing file will be the best way, however, the photographer created new account that is not licensed with upper limet 2GB and claim that…
Dropbox for Business/Teams Multiple Share Points
I recall some time ago that, with Dropbox for Business, you could have multiple share points in a directory structure. So Top level could be shared with a couple of people, a nested subfolder could be shared with other people and a nested sub-sub folder could be shared with yet another group of people with those above a…
How do I share all files and folders at once?
I am uploading photos to a dozen different folders and subfolders. I need to give access to two people where they can see all of them and download what they need. How do they access it all without my sharing each folder separately? Can they sign in to my account with the password as though they were me? This would be the…
Online-only folders - can these be made visible on desktop app?
Hello, We have a business licences with you for 4 licenses. We use Macs all up to current OS. I am trying to re configure our office network folders within Dropbox but need guidance to achieve this as we’ve had some problems thus far with shared folders and incorrectly syncing to our computers such that it filled the hard…
copied link from 'copy dropbox link - menu' doesn't paste anymore.
when i right click a file. a dropbox pulldown menu opens. after clicking 'copy dropbox link' i should be able to share the link after pasting it. but, it stays empty. i work with a mac an tried the following: - close / open dropbox application - close / open finder - rebooted mac > everything seems to display fine after…
Shared folder is being added to the wrong account
A folder was shared with me using the email I have attached to my personal account but when I try to add it to my personal dropbox account it keeps adding it to the business account that I am a member of (using a different email address). I tried making sure I was logged into my personal account before I clicked on the…
Accessing document files in a DropBox folder using individual links in a Business Importer to QBO
Hi, I am trying to add reference links (to document files in a Dropbox folder) to a spreadsheet of transactions to be uploaded to Quickbooks Online, using Business Importer. I am trying to find a solution where the links can be generated (for automatic insertion into each spreadsheet). A copy and paste link would look like…
Meaning of grey 'avatars' on website?
When viewing a file on the website there is a 'Sharing' section at the top right which shows the users currently able to access the file. I noticed to day that some files have the icons greyed out (desaturated I suppose) and some do not. Is there any meaning to this? I couldn't see any difference in functionality. Thanks…

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