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@ MS Word comments not working
Hello. I am trying to add comments from the dropbox app in a word file (@recipient) but the comment is not tagging the intended recipient. I can post a comment but not tag the person on the comment. Pls help. I don't want all collaborators to have to sift through comments not intended for them. Thanks!
Any link to a pdf file shows invalid format when trying to open it in smartphone
Hello, when i open any pdf link on smartphone (Android or iOS) it shows the "invalid format" error One of the various links: [removed] Opening it instead in a browser (both from PC and smartphone) works without problem. Why?
Can I upload innocent ****** pictures of me as a baby-child?
I was going to send my family negatives to Hong Kong to get them scanned. They services are really cheap. They usually send scanned pictures back by uploading them to dropbox. Suddenly it came in my mind that there are also ****** pictures of me as a baby and one or two as small child in that negatives. I don't want to ask…
Need to give people a link that they can upload files to my own Dropbox account.
Hello Newbie here! Question: is there a way to set up a folder in my dropbox account that will act as a blind drop? I want to give people an address (or link) to a place where they can upload files but can only see their own uploads (or even better can't see anything in the folder). Is this even possible?
Add watermark in dropbox
Hi all...I am wanting to add watermarks to my images with Dropbox but can see how it can be done. The online instructions say to find option from the menu dots but ai can see this as an option. What am I doing wrong? Tia Mark
Wrong name on emails from dropbox
When I get an email when someone shares a file with me in dropbox, it says "From: Lisa via Dropbox". My name is Kristi, not sure why it says 'Lisa'
Can't share Google-Docs-files with "edit permission" to external people
So I started a company and bought Professioal Dropbox and G-Suite, to be able to have Google-Docs in my Dropbox, since we work from here with all our files. If I now create a "Google-Document" in Dropbox for a brainstorming session with a client, I CAN'T GET THIS FILE SHARED, so that the client can write with me in my doc.…
Dropbox transfer - can't send to email address
Hello, Using Dropbox Transfer on Desktop APP I am trying to send some files from my PC directly to different email addresses. Unfortunately it does not recognize email address I enter. I tried several different. I can send my sharing a link manually, but this is not what I want. Check photo.
Shared folders by Link not updating
Hi ive shared a folder to a new team member but it hasnt updated for a while in explorer or dropbox. Ive tried to delete that member from the file and relink them but it wont allow me.
Can I check to see who accepted an invitation to a folder?
I used to be able to see who had accepted an invitation to a folder. Is that feature gone? or moved? How do I check to see who accepted an invitation to a folder? Thanks!
Sharing securely
Hi, I have a site with images and want to give viewer and download access to certain individuals. I don't however, what them to be able to share the link to anyone, can someone help?
Can Dropbox prevent you opening a file someone already has open?
Hello there. My small design studio are all working off Dropbox for our server. We are on Macs, have the Dropbox app installed and access our files via Finder. We regularly work on the same files and I've noticed that we can all have the same file open at once, and won't get a warning until we hit Save. This is not ideal.…
Why can't I edit a file?
Hi there, I wanted to ask, why I couldn't edit a member file that it clearly says i can edit it looking forward to hearing from you, thank you
Upload through File Request failed
I want to use the File Request feature to offer my clients an easy way to upload a large amount of files (usually 100-500GB) on the internet. I have a professional account. But usually, my clients have trouble uploading files because they have for example an unstable internet connection or their computer turns down during…
How to transform a Folder into a Team Folder
- I have a folder "X" (not shared folder or team folder) that only I can access. - I can't add anyone to this folder - "This folder can only be shared as a link because it contains a shared folder" - There are shared folders inside "X", each shared folder, shared with different people. People from subfolder X.1 shouldn't…
How to keep all pdf always safe
Whenever I scan a file using my PDF software (camscan for example) I always do Share and keep the newly scanned PDF in my dropbox rather than my cellular phone. This way I can always access it, know it is safe and cannot be erased and fell easier to use it.
What are "not added" shared files and folders?
Under Internet > Dropbox > Left menu > Shared, some of the files or folders are listed with the notation "not added". These have all been missing from my local Dropbox folder for a couple of years. Can anyone explain this situation in detail, including how to recover the files or folders?
iPad : How do I select all my files in Dropbox and export them in iCloud ?
Hello Dropbox users !, my Question : I have an iPad. What is the exact step to enable exporting all the Dropbox files, pdf, etc, to iCloud or to any other cloud storage app ? Is there a way to bulk export all or most of the files ? I cannot find any button or action allowing me to select one or all files and export them to…
What’s included in my Dropbox plan? Plus edition
If you use Dropbox there are a ton of amazing features available to you, but different plans have different features so we want to make sure you know exactly what you have access to! This time, we’re going to focus on Dropbox Plus accounts - so listen up if you’re a Plus user. Here is a list of the features available to…
Does a shared link change if the file is edited?
I have a shared file in my dropbox, and created a tinyurl for it. Is there a way to replace and rename that file with an update and not break either the dropbox or tinyurl link?
file changes email notification
Hi there, I shared a folder with several people. They are not yet a Dropbox customer and do not yet have an account. Can these people be notified by email if a file in this shared folder or folder changes? Thanks in advance!
How can I tag photos or share photos with multiple users easily?
This is absolutely crazy that a company the size of DropBox can't figure out how to tag documents. It would SAVE them a ****** load of space becuase right now you have to save the same photo to multiple folders which is so cumbersum. If I have 6 people in a photo it would be so much easier to just tag it with the 6 names…
sharing files - they stop playing after one hour
I regularly share my video ZOOM files with my clients , most of which are 1 to 1 hour and 30 minutes in length. Several of them have complained that the recordings stop after the one hour mark, so they are unable to access the rest of the recording. I am on the personal plus plan. What is the issue? Do I need to upgrade…
Secure file downloads without a dropbox account
I'm currently building an app for users to get access to confidential data. I like users authorized through our portal to be able to download files from our business dropbox account without the need to create a dropbox account. Ideally they'd be granted some token through the portal that allows them to access a particular…
Moving a shared folder, only for me
Hi I have a music folder for sharing/collaboration with a buddy. It's located in the root dropbox folder. Now I want to move it to a subfolder, but only for my computer. Will moving it in my dropbox have effect on where it's located in his dropbox? I want to prevent any changes on his setup. Thanks
I don't have enough space to upload or download files from a folder that was shared with me
Someone shared some rough video files with me to edit into a video for them. My company stopped using dropbox years ago in favor of Google Drive, so I have not added anything to DB for probably five years. DB tells me that I cannot download the files that the customer shared with me unless I give them money. (But didn't…
File requests: Best practices
My students turn in their homework with Dropbox requests once a week. They are children. It is convenient for all the students in the class to turn their work in to the same folder every week, week after week. After I receive it, I check it and move the checked file into a different (shared) folder that only each student…
Upload to shared folder
Hello! A colleague has sent me a link to a dropbox folder, her permissions are set so I can edit. I can access the folder and I have added it to my personal dropbox. What I'd like to do is upload photos to the folder which I have done in my dropbox but I appear to need to reshare the folder, which doesn't feel right, I…
MAC - Documents Folder is now an Alias - Can't sync the same folder on Google Drive
Hi everyone, I just set-up Dropbox to automatically backup my Documents Folder on Mac. I did the backup. I also use Google Drive to do a secondary cloud backup and when I opened it Drive was unable to locate the Documents folder. I checked and I noticed that now the Documents Folder is an Alias Folder, looks like Dropbox…
Watermark on Video Files
Hi, Does anyone know if the Watermark function available in the Business plans will work on Video files? Thank you

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