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File Request needs a Dropbox account?
I created a File Request and sent the link to a test email that does not have Dropbox installed. When I select the link it takes me to Dropbox and asks me to sign in or create an account. My understanding is you do not have to be a Dropbox user to upload photos when responding to my File Request. What am I missing here?…
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Share a subfolder to non-dropbox users with write access
Hello, I have a shared folder with other Dropbox users. We would like to create a sub-folder in the Shared folder and have other non-Dropbox users be able to EDIT the files in that sub-folder. Kind of like having a sub-folder as the Public folder, I think. Is this possible? Thank you.
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Permissions Error when trying to remove my access from a shared folder I don't own
My basic account has a permissions error. I need someone from Dropbox to look at the backend of the account. Is there any employees of Dropbox that monitors this forum? Failing that, is there a way to contact Dropbox without buying a contract? Otherwise, maybe just deleting and recreating my account might be the way…
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How can I see who has access to a shared folder?
I have a folder in Drobox, it has been shared by someone else . How can I track that folder, who has shared that folder or can we get the machine's IP address. How we can trace who has shared or access that folder? Can you suggest here.
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Excel worksheet with a link
Someone shared an excel worksheet with a link. When I click on it there's a message telling me it didn't work. Could anyone help me?
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Can't See Folders from my Shared Work Dropbox in Finder
Hi there, I'm a fairly basic Dropbox user and have just had my company folders shared to me. I can see them fine on Dropbox in my web browser and on the app in my iOS devices but in my MacBook's Finder window the top level folder appears to be completely empty. Any thoughts on how I get visibility & access? Dave
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Adding files to shared folder
Hello, How do I add files to Shared folder(my clients dropbox), when I don't have enough space on my account?
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Dropbox desktop app is not showing the same folders as web app
The basic issue is that I can't see on my desktop app all of the same folders that I can see in the web version (via my internet browser). Below are some details: I'm using a Dell Inspiron that's running Windows 11 Home. I've read that Microsoft OneDrive sometimes creates compatibility issues with DropBox sync, so I…
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Users can download my video even if I disabled this option while sharing a link.
I'm pro user. I enabled the disable download option on my shared video but other shared users can also download this video. why?
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Files in a shared folder went back to their previous versions, after I was removed from it
One of my clients shared her dropbox link with me. I started working on the shared files using my local dropbox folder on my desktop. while i had access she could check that work is getting updated on her local dropbox folder on desktop as well. But once she removed access all the files on her local dropbox folder went…
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How can I share photos with my class members?
I WANT TO CREATE A DROPBOX SO MY CLASS MEMBERS (ABOUT 150) CAN OPEN AND VIEW PHOTOS ON FILE, POST THEIR OWN PHOTOS AND VIEW CLASS MEMBERS' OBITUARIES. IS THAT POSSIBLE?
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Sharing a link to a dropbox folder for journalists
Hello, Need help with a basic query please! I need to share a Dropbox link with journalists so that they can open, view and download images. How do I create open access to this one folder which I can then share with others (who may or may not have Dropbox?) Thanks
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File Requests: Not showing in the folder or sending emails
I haven't used Dropbox in a few months and the file request system has changed or else it isn't working in Safari on a Mac running OS12.2.1. I use Dropbox to run a class. Each member has their own folder and I request files from each individually from the ellipsis option on the folder itself/activity/request files. I then…
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How to share a large file with someone who doesn't have enough space
hi i want to know how to share and receive over 2GB photos from unlicensed person. i have licensed account. This time, I would like to receive the photos over 2GB taken at my event. By shareing file will be the best way, however, the photographer created new account that is not licensed with upper limet 2GB and claim that…
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Dropbox for Business/Teams Multiple Share Points
I recall some time ago that, with Dropbox for Business, you could have multiple share points in a directory structure. So Top level could be shared with a couple of people, a nested subfolder could be shared with other people and a nested sub-sub folder could be shared with yet another group of people with those above a…
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How do I share all files and folders at once?
I am uploading photos to a dozen different folders and subfolders. I need to give access to two people where they can see all of them and download what they need. How do they access it all without my sharing each folder separately? Can they sign in to my account with the password as though they were me? This would be the…
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Online-only folders - can these be made visible on desktop app?
Hello, We have a business licences with you for 4 licenses. We use Macs all up to current OS. I am trying to re configure our office network folders within Dropbox but need guidance to achieve this as we’ve had some problems thus far with shared folders and incorrectly syncing to our computers such that it filled the hard…
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copied link from 'copy dropbox link - menu' doesn't paste anymore.
when i right click a file. a dropbox pulldown menu opens. after clicking 'copy dropbox link' i should be able to share the link after pasting it. but, it stays empty. i work with a mac an tried the following: - close / open dropbox application - close / open finder - rebooted mac > everything seems to display fine after…
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Shared folder is being added to the wrong account
A folder was shared with me using the email I have attached to my personal account but when I try to add it to my personal dropbox account it keeps adding it to the business account that I am a member of (using a different email address). I tried making sure I was logged into my personal account before I clicked on the…
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Accessing document files in a DropBox folder using individual links in a Business Importer to QBO
Hi, I am trying to add reference links (to document files in a Dropbox folder) to a spreadsheet of transactions to be uploaded to Quickbooks Online, using Business Importer. I am trying to find a solution where the links can be generated (for automatic insertion into each spreadsheet). A copy and paste link would look like…
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Meaning of grey 'avatars' on website?
When viewing a file on the website there is a 'Sharing' section at the top right which shows the users currently able to access the file. I noticed to day that some files have the icons greyed out (desaturated I suppose) and some do not. Is there any meaning to this? I couldn't see any difference in functionality. Thanks…
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How can I recall or delete files or folders I've shared with others?
Hello ALL...I think I made a terrible mistake. I was trying to send a link to view some pictures to an organization, but I think what I did was sent them access to my acct/folders. All of my folders in my account. How can I recall, stop them from having access? OMYGOODNESS!...i dont want to delete my acct, but I am about…
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Is there a way to limit shared link downloads?
Is there a way that I can limit the times someone is able to download a file/folder before theit link is deemed 'used'?
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Is there a way to link a network drive to Dropbox?
I am attempting to share a folder with multiple people who will only need to view the folder. However, changes will still be made in the original folder (a new file added, changes to an existing file, etc.) and I would like for those changes to be reflected in Dropbox. Is this possible to do? I am new to Dropbox, so I…
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Shared folder has created a copy of itself
A year ago I created a shared folder with 4 members. Today I found out that 3-4 months ago the folder I use isn't connected with the one the team members are using. Modifications made by me are in my folder, but not in the one of the team members. But changes to a file made by a member is shared with all the other members…
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Blank screen and problem when trying to open a zip file.
New to Dropbox today (28/08/2022) opened a link from a family member to download the zip file which went fine, then when I tried to open the ZIP file all items simply disappeared. I went to Dropbox where I could see the photo's and clicked on the link, however the screen went blank (white) Trued on numerous occasions, but…
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The Dropbox Badge icon has been stuck in the center of my screen.
The dropbox icon (blue circle white center) has suddenly appeared in the center of my screen. It doesn't interfere with anything else I'm doing, but I cannot remove it. The dropbox icon on my desktop is working fine. How do I remove it???
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I removed members but folder is still shown as shared. Why?
I have removed all the members from a folder which was shared before. Even after removing all the members the folder still is treated as a shared folder. The share folder icon is still there. If I want to share a parent it gives an error message : This folder can only be shared as a link because it contains a shared…
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I shared a folder and they can't download it
I shared a folder with someone and they got this error message when they tried to download the folder -- "Not enough space to access folder" Enough space where? On my Dropbox account? On her computer? How can we make this work?
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Password for shared file not requested
Hi! Probably I am ignoring something blatantly obvious so apologies in advance. I have business standard plan. I want to share the content of a new folder with somebody from an external company so I upload a file to this folder and set password require for the file as seen in the attached screenshot. I sent the invitation,…