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Can Dropbox prevent you opening a file someone already has open?
Hello there. My small design studio are all working off Dropbox for our server. We are on Macs, have the Dropbox app installed and access our files via Finder. We regularly work on the same files and I've noticed that we can all have the same file open at once, and won't get a warning until we hit Save. This is not ideal.…
Why can't I edit a file?
Hi there, I wanted to ask, why I couldn't edit a member file that it clearly says i can edit it looking forward to hearing from you, thank you
Upload through File Request failed
I want to use the File Request feature to offer my clients an easy way to upload a large amount of files (usually 100-500GB) on the internet. I have a professional account. But usually, my clients have trouble uploading files because they have for example an unstable internet connection or their computer turns down during…
How to transform a Folder into a Team Folder
- I have a folder "X" (not shared folder or team folder) that only I can access. - I can't add anyone to this folder - "This folder can only be shared as a link because it contains a shared folder" - There are shared folders inside "X", each shared folder, shared with different people. People from subfolder X.1 shouldn't…
How to keep all pdf always safe
Whenever I scan a file using my PDF software (camscan for example) I always do Share and keep the newly scanned PDF in my dropbox rather than my cellular phone. This way I can always access it, know it is safe and cannot be erased and fell easier to use it.
What are "not added" shared files and folders?
Under Internet > Dropbox > Left menu > Shared, some of the files or folders are listed with the notation "not added". These have all been missing from my local Dropbox folder for a couple of years. Can anyone explain this situation in detail, including how to recover the files or folders?
iPad : How do I select all my files in Dropbox and export them in iCloud ?
Hello Dropbox users !, my Question : I have an iPad. What is the exact step to enable exporting all the Dropbox files, pdf, etc, to iCloud or to any other cloud storage app ? Is there a way to bulk export all or most of the files ? I cannot find any button or action allowing me to select one or all files and export them to…
What’s included in my Dropbox plan? Plus edition
If you use Dropbox there are a ton of amazing features available to you, but different plans have different features so we want to make sure you know exactly what you have access to! This time, we’re going to focus on Dropbox Plus accounts - so listen up if you’re a Plus user. Here is a list of the features available to…
Does a shared link change if the file is edited?
I have a shared file in my dropbox, and created a tinyurl for it. Is there a way to replace and rename that file with an update and not break either the dropbox or tinyurl link?
file changes email notification
Hi there, I shared a folder with several people. They are not yet a Dropbox customer and do not yet have an account. Can these people be notified by email if a file in this shared folder or folder changes? Thanks in advance!
How can I tag photos or share photos with multiple users easily?
This is absolutely crazy that a company the size of DropBox can't figure out how to tag documents. It would SAVE them a ****** load of space becuase right now you have to save the same photo to multiple folders which is so cumbersum. If I have 6 people in a photo it would be so much easier to just tag it with the 6 names…
sharing files - they stop playing after one hour
I regularly share my video ZOOM files with my clients , most of which are 1 to 1 hour and 30 minutes in length. Several of them have complained that the recordings stop after the one hour mark, so they are unable to access the rest of the recording. I am on the personal plus plan. What is the issue? Do I need to upgrade…
Secure file downloads without a dropbox account
I'm currently building an app for users to get access to confidential data. I like users authorized through our portal to be able to download files from our business dropbox account without the need to create a dropbox account. Ideally they'd be granted some token through the portal that allows them to access a particular…
Moving a shared folder, only for me
Hi I have a music folder for sharing/collaboration with a buddy. It's located in the root dropbox folder. Now I want to move it to a subfolder, but only for my computer. Will moving it in my dropbox have effect on where it's located in his dropbox? I want to prevent any changes on his setup. Thanks
I don't have enough space to upload or download files from a folder that was shared with me
Someone shared some rough video files with me to edit into a video for them. My company stopped using dropbox years ago in favor of Google Drive, so I have not added anything to DB for probably five years. DB tells me that I cannot download the files that the customer shared with me unless I give them money. (But didn't…
File requests: Best practices
My students turn in their homework with Dropbox requests once a week. They are children. It is convenient for all the students in the class to turn their work in to the same folder every week, week after week. After I receive it, I check it and move the checked file into a different (shared) folder that only each student…
Upload to shared folder
Hello! A colleague has sent me a link to a dropbox folder, her permissions are set so I can edit. I can access the folder and I have added it to my personal dropbox. What I'd like to do is upload photos to the folder which I have done in my dropbox but I appear to need to reshare the folder, which doesn't feel right, I…
MAC - Documents Folder is now an Alias - Can't sync the same folder on Google Drive
Hi everyone, I just set-up Dropbox to automatically backup my Documents Folder on Mac. I did the backup. I also use Google Drive to do a secondary cloud backup and when I opened it Drive was unable to locate the Documents folder. I checked and I noticed that now the Documents Folder is an Alias Folder, looks like Dropbox…
Watermark on Video Files
Hi, Does anyone know if the Watermark function available in the Business plans will work on Video files? Thank you
Is there a section I can see all shared content?
Hello everyone ! There is a section of Dropbox where I can see all the files that I have shared with others users of Dropbox?
You Don't Have Access
A third party has shared two dropbox links to files with me. When I click the links, I get the error message 'You Don't Have Access'. How does the send rectify this please?
How do I know how much storage I used?
Below my profile it says "Your account has 27 GB storage" I haven't uploaded everything in the folder yet and it's total size is 817 MB, where can I see how much storage I have used? I have th free basic with 2 GB storage.
Dropbox folder in two locations
I have a Dropbox folder on my laptop, which is my default Dropbox location. My full folder is over 1TB, so the majority of it is not synced locally. I spend more time than I'd like managing the Smart Sync settings, making some folders local, others online-only, as I'm always a bit low on disk space. If I have an external…
Traffic and Insights for a shared link
Hi can anyone advise why i have no data or stats at all (not even the 'Traffic and Insights' tab) for a shared link. Is it because its a free dropbox account? This article: https://help.dropbox.com/files-folders/share/traffic-insights ...doesnt suggest there are any limits on the functionality.
Difference between Downloading and Syncing
We typically send large files through Dropbox, but have recently been banned (and resolved) due to bandwidth limits. One of the solutions offered by a Dropbox team member was to share the folder with the client, rather than share a link for them to download. Could someone explain the difference between downloading from a…
Dropbox Paper Folder Does Not Appear with Other Folders
Hi all, A Dropbox Paper folder was recently shared with me. When I open my Dropbox account, this folder does not appear with my other Dropbox folders. I can open the Paper folder and edit within it, but I can't add new Paper documents to it. I'm looking for advice how to 1) Have the Dropbox Paper folder appear along with…
How do I see files sent to me?
I don't know how to get files maps sent from an owner to my email address when I open Dropbox there's no files
I'd like to receive real-time email notifications
Dear Forum Users, I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collaboration on documents of various standard file types (MS Office files, pdf files etc). I understand that in the notifications menu in…
Dropbox deleted files from a shared link
Hello everybody! I had a bunch of photos and videos on this account (aprox. 200). The photos were probably about 3-4 years old, and i would occasionally access them. Today when i wanted to see them again, the photos were gone. The only things left on my account are the pdfs, word files and archives. I still have some links…
Linux syncing with an External Drive
I have been unable to sync DropBox folder to an external drive. I have an NVMe drive and a 4tb external and the limited interface of Dropbox does not display my other drives when I go to change prefences. I am using MXLinux and Mint Any suggestions would be appreciated

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