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How to request a Dropbox file
Dropbox is amazing as a collaborative tool - and collaboration goes both ways, so while you might be great at sharing files with your team, not everyone is. Don’t worry though, that doesn’t mean you’re stuck without your files - you can just request access and carry on! You might have seen us sharing tips on how to share…
How to leave a Dropbox shared folder
You might have seen us talk a lot about sharing files and working together, but every now and then there comes a time when you need to leave a shared folder. It doesn’t have to be awkward, this isn’t a breakup. It’s probably just the end of a project, so here’s how to gracefully exit from a shared folder. (And don’t worry,…
GDPR Compliance for Personal / Free Accounts
Hi, I work with various charities in the UK who often use free Dropbox accounts to share files for boards of trustees, teams etc. There is some confusion as to whether the GDPR compliance steps that Dropbox have made apply to these accounts or only to those on Dropbox Business. Could this be clarified please?
Video Upload starts over after pause
I'm trying to upload a 5.4gig video. I have very slow upload bandwidth and the upload would take so much time that we would be without internet access for over a day. So I ran it all night and it went from 5.4 to 2.2. I then paused it so we could use our computers, but when I resumed the sync it started from the beginning…
First time using paper, images not showing with sharing link
Hi, I was a user of hackpad, I love beacuse of its user experience for collaborative work. I tried paper and I honestly, deeply regret it. After working hours on articles, I share it to my peers realising that I'm the only one that can see the images and infographics. All the images are broken when they access it through…
Can't open the link that people has shared with me
my teacher has sent me the link.. But after 1 month, it said the video is has been remove. What can I do now?
How to see upload history to someone else's file request?
Hi, I successfully uploaded a few files to the file request shared by a person. The person is saying she hasn't received the files. How do i see which files were uploaded from my side to her file request?
dropbox synchronization status
Is it possible to know the dropbox synchronization status before opening an excel file saved in dropbox?
How many subfolders can there be in a shared folder?
Hi there, I have a question: "How many subfolders can there be in a shared folder?" Hope I will get a reply as soon as possible, Thank you for your help!
If I delete my Dropbox account, what happens to shared files and folders?
If I delete my dropbox account and I am the owner of shared folder, will the other people still have access to that shared folder and all the shared content? If not, what do I need to do so they can still have access.
Right Click to Copy Link won't work
I have unlinked my computer, relinked my computer, uninstalled dropbox, reinstalled, dropbox, updated my computer, restarted my computer.... you name it! And I STILL don't see the green check marks next to my files in my finder winder, nor can I right click to copy link of files. PLEASE help me figure this out. Having to…
Will a shared link be deleted, if the sender deletes the file from their account?
When sent a link from an external party and I "save to [my] dropbox", does that link stay there permanently or will it disappear if the external party deletes the file from their dropbox? Is there an optimum way to save material sent via links? We have dropbox for business.
Sharing access to anyone with link for entire folder
I'm hoping to share access to "anyone with the link" for a folder in dropbox and then link individual files within that folder to a spreadsheet. Right now, I have to share access to "anyone with the link" for each file within that folder, which is a very time consuming process. While anyone with the link has access to the…
Backed up files/folders can no longer be shared
Hi, I'm using Dropbox on a Mac with Monterey. I have everything backed up to Dropbox & until today I was able to share files & folders simply by clicking on "copy Dropbox link". Today this feature is no longer available. I've tried sharing from the Dropbox website & there is no sharing option there either. I've noticed…
How can I stop Dropbox from syncing to my iPad?
I need Dropbox to stop synching files to my iPad because I have run out of space. I stopped it on my laptop but it didn't solve the problem. HELP! Thanks.
Shared links bulk export
I have a folder which contains over 400 images, is there any tool to copy all these images' Dropbox links in Excel one time instead of one by one?
I need to have a unique file path. How do I achieve that?
I'm looking for a dropbox location like: //computerName/shareName/directoryName/ everything I have seen shows the dropbox like http://www.dropbox.com/sh/.......... Thanks for your help. Mike
Creating an alias or symlink to a file within Dropbox
Is there a way to create a symlink or alias for a file or folder that points to a file within another Dropbox folder? For instance, making a symlink or alias for a large video file that resides in one folder within a Dropbox account, and then creating a pointer within another shared folder so that I don't have to have a…
blank page or 'dead' page on dropbox.com
Hello, I have a user here who can't access documents that were sent to her. When she tries in IE 11 all she sees is a blank page, when she does it in Chrome all he sees are broken image icons. Everyone else can access these files without any issues. I have cleared her temp files and reset the browser settings but she still…
Embeding pdf from DropBox on the webpage and prevent printing and downloading
Hello Community, How can I embed a pdf file from DropBox on the webpage and prevent printing and downloading ? So far it is possible to embed pdfs but people can download and print them. Appreciating your support. Eli_
How can I share my backup folders?
Hello, I'm a new user and need to get some help with file sharing. When I see Dropbox on the left hand side and the folders are selected I can see the share button on the right - nice and easy. However, when I see dropbox backup on the left corner and blue folders below and I tick the select box - I cannot see the share…
Shared - Not Shared
I want to share subfolder A-1, which sits inside folder A. I can't share subfolder A-1 because dropbox perceives that folder A is shared. My subscription doesn't allow for sharing of folders within shared folders. But folder A isn't actually shared. Yes, the A folder icon has the little "two heads" sharing icon. But the…
Move files without properties by default
Is there a way to set a default so Dropbox doesn't prompt me about properties? I synch the pictures from my computer to Dropbox . When I try to copy them to Google drive, it gives me a message that it won't copy some properties. I click the box to say okay, and it copies the files perfectly for me. I love that Dropbox…
Email pdf vs sending a link
I want to email a pdf from drop box. It sends a link rather than sending the pdf. The corporation I am sending to will not let them open the link. How do I send the file rather than sending a link to the file?
Move photos from my Google Photos album to a friend's Drop Box
I have several hundred photos from a project. These photos are in a shared album within my Google Photos account. I no longer need the photos and would like to transfer all of them to the project's primary Dropbox folder. I do not want them in my Google Photos account or to have them tied to my Dropbox account. Is there a…
Security of Dropbox links
It occurred to me today when I Ducksearched to find a public Dropbox link https://www.dropbox.com/s/br7d9jigsldnvjy/ [1] that Dropbox appears to be practicing Security Through Obscurity. What prevents brute-force attacks from guessing the br7d9jigsldnvjy part of the URL to find any shared file from anyone? [1]…
Save to Dropbox from Notes app in iOS fails
Hello, If I use the Notes app in iOS to scan a document, and then I use the share option to Save to Dropbox, I get the error "An unknown error occured. Sorry, an error occurred. Please try again later." Other apps can share to Dropbox, it seems that only the Notes app can't.. This happens on an iPhone 11 Pro Max and an…
How do I allow others to upload files directly to my Dropbox account?
I want to allow a third party to upload a file once a month. Does this person need to be a member? Can I give a link to the folder? Is that all I'd need to do? Would the 3rd party be able to see everything in this folder? Should I make a folder just for this person to upload to it 1x per month?
"Follow" Folder Option Grayed Out
Someone has shared a folder with me, and I want to "follow" the folder so that I get emails when a file is added or changed. When I over over the ellipses for the folder, the "follow" option is grayed out and not available. How do I follow this folder that has been shared with me?
How to update a .pdf file in my Public folder without changing the shared link URL...
Good Day - I have a .pdf file that I have shared with a number of people via a simple shared link in my Public Folder. I now want to make changes to the .pdf file and I do not want to lose the shared link (since it has been shared widely across several social media channels). I just want to be able to update the original…

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