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File requests: Best practices
My students turn in their homework with Dropbox requests once a week. They are children. It is convenient for all the students in the class to turn their work in to the same folder every week, week after week. After I receive it, I check it and move the checked file into a different (shared) folder that only each student…
Upload to shared folder
Hello! A colleague has sent me a link to a dropbox folder, her permissions are set so I can edit. I can access the folder and I have added it to my personal dropbox. What I'd like to do is upload photos to the folder which I have done in my dropbox but I appear to need to reshare the folder, which doesn't feel right, I…
MAC - Documents Folder is now an Alias - Can't sync the same folder on Google Drive
Hi everyone, I just set-up Dropbox to automatically backup my Documents Folder on Mac. I did the backup. I also use Google Drive to do a secondary cloud backup and when I opened it Drive was unable to locate the Documents folder. I checked and I noticed that now the Documents Folder is an Alias Folder, looks like Dropbox…
Watermark on Video Files
Hi, Does anyone know if the Watermark function available in the Business plans will work on Video files? Thank you
Is there a section I can see all shared content?
Hello everyone ! There is a section of Dropbox where I can see all the files that I have shared with others users of Dropbox?
You Don't Have Access
A third party has shared two dropbox links to files with me. When I click the links, I get the error message 'You Don't Have Access'. How does the send rectify this please?
How do I know how much storage I used?
Below my profile it says "Your account has 27 GB storage" I haven't uploaded everything in the folder yet and it's total size is 817 MB, where can I see how much storage I have used? I have th free basic with 2 GB storage.
Dropbox folder in two locations
I have a Dropbox folder on my laptop, which is my default Dropbox location. My full folder is over 1TB, so the majority of it is not synced locally. I spend more time than I'd like managing the Smart Sync settings, making some folders local, others online-only, as I'm always a bit low on disk space. If I have an external…
Traffic and Insights for a shared link
Hi can anyone advise why i have no data or stats at all (not even the 'Traffic and Insights' tab) for a shared link. Is it because its a free dropbox account? This article: https://help.dropbox.com/files-folders/share/traffic-insights ...doesnt suggest there are any limits on the functionality.
Difference between Downloading and Syncing
We typically send large files through Dropbox, but have recently been banned (and resolved) due to bandwidth limits. One of the solutions offered by a Dropbox team member was to share the folder with the client, rather than share a link for them to download. Could someone explain the difference between downloading from a…
Dropbox Paper Folder Does Not Appear with Other Folders
Hi all, A Dropbox Paper folder was recently shared with me. When I open my Dropbox account, this folder does not appear with my other Dropbox folders. I can open the Paper folder and edit within it, but I can't add new Paper documents to it. I'm looking for advice how to 1) Have the Dropbox Paper folder appear along with…
How do I see files sent to me?
I don't know how to get files maps sent from an owner to my email address when I open Dropbox there's no files
I'd like to receive real-time email notifications
Dear Forum Users, I am currently using a free Dropbox account for the purpose of testing. The objective of the overall exercise is to identify web-based solutions for the storage of and collaboration on documents of various standard file types (MS Office files, pdf files etc). I understand that in the notifications menu in…
Dropbox deleted files from a shared link
Hello everybody! I had a bunch of photos and videos on this account (aprox. 200). The photos were probably about 3-4 years old, and i would occasionally access them. Today when i wanted to see them again, the photos were gone. The only things left on my account are the pdfs, word files and archives. I still have some links…
Linux syncing with an External Drive
I have been unable to sync DropBox folder to an external drive. I have an NVMe drive and a 4tb external and the limited interface of Dropbox does not display my other drives when I go to change prefences. I am using MXLinux and Mint Any suggestions would be appreciated
Cannot display pdf (pdf cannot be open)
Hi! I`m getting this message when trying to download a file through the link: cannot display pdf (pdf cannot be open) , on my phone. And I did change 0 to 1. Also, other users can`t download the file. And, I don`t think it has to do with my phone apps, since I have no problem downloading files sent by others. Am I doing…
I have a question about the sharing approvals. Can you help?
I have been a Dropbox user for many years and have shared folders many times during that period. It used to be that when I shared a folder the recipient would recieve an email, click on the link and go right to the shared folder. But that changed a short while back. Now, whenever I share a folder, to ANYONE, when they…
Real or fake Dropbox link?
Hi, One customer sent me 3 attachments in this Droppox, there are buyer's enquiries and their company introduce. But it need to login with my correct email and password to enable view their file. I wonder it's phishing website. Please kindly check it [Removed as per Community Guidelines] Thanks Osman
No share.. option when right clicking
I am using the desk top version on my Mac. When I right click there have always been little dropbox icons with "share . . ." being the first one (see picture). Those are now gone when I right click and I can't share. How do I get them back? where did they go? ?
Can I sort my files in any other way except alphabetical?
how can i prevent db from sorting everything into alphabetical order, i want to share lists in the order that i put them in NOT aphabetical
Difference between share via url and transfer?
I was just wondering what exactly is the difference between share via url and transfer？In my mind, share files with others means that they can always get the latest version of your files as long as they are not kicked out, does that apply to share via url too? if not, what is the difference between transfer and share via…
How to unshare a file/folder in shared folder?
Hi, I have shared a project folder, but some files/folders in that folder shouldn´t be shared with others. How to ushare these files in shared folder? If I go to Share-File settings-Unshare file-Save-Everyone will be removed from this file. You’ll still keep a copy of this file in your Dropbox. Unshare...then nothing…
How to know who deleted files from shared folder?
Hi everyone! I have an access to shared folder. We (me and some users) used it for backups. We think one of users removed files from folder. As i see, when a totaly remove file from recycle bin, this files removes from "events" page. How can we check, who removed files from folder and ther totaly removed it from trash?…
Dropbox Folder Access "Only You"
I've uploaded documents into previously created folders that cannot be accessed by anyone other than me. In the file under "Members," it says "Only You." When I send the link, it is accessible, but when other users go into the folders, the uploads are not there. How can I allow others to see what I have uploaded? Do I need…
Sharing an app folder in 2021
Hello! Can you please tell me if there is a way to share the application folder in 2021? Or is it not even in the business account?
file request email not being sent
I create a file request and supply a valid email address. I get the message that I've created a new file request but the email requesting the file is not sent (or at least it is not received). I've sent requests to a second email address and it isd not received either. This is a new problem. Thanks for any help. Nancy
File request vs sharing link
I've looked through every post and question, but can't seem to find a definitive answer. I have a Dropbox account, but need to allow others to download photos to a specific folder in my account. Is File Request the only way I can do this, or can I simply send them a shared link to that folder? Either way, do they need to…
Sharing links - no access
I am sharing a folder and I have the share permissions set to "only people invited" and the link permissions to "only people invited have access". However, when I send the link to someone who has access to the folder, they are unable to open the folder, they are taken to a webpage that says "You don't have access. Ask the…
My images don't load on mobile
My images don't load on mobile when I visit my website that uses dropbox direct photo links. The desktop site works fine.
Unable to copy massive amount of files to Dropbox
Good morning! I am writing this discussion because, recently, I bought the Plus plan in order to have 2TB of space. My intent was to use these 2TB to backup one of my hard disks, which approximately contains 900GB of files, and 1.2M of files. However, I cannot find a way to copy all these files to Dropbox. Using the…

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