Share

Unable to Copy Dropbox Link Due to "Banned_Member" Error
Hi 🙂 I've encountered an issue where I receive an error message stating "Couldn't copy link banned_member/..." whenever I attempt to use the 'Copy Dropbox Link' option via right-click I've attached a screenshot to illustrate the error. ↓ Could anyone advise on the steps to resolve this error? Has anyone else experienced a…
Sharing files and folders using dropbox stopped working.
I have been a user over three years without issue. I just upgraded a computer and it is running Windows 11. I am trying to share a folder, normal business, but "share" is now called "give access to" and an option is "specific people". Two issues: 1. One user in my office here, who can normally see all the folders in the…
"Couldn't Move 1 Item"
Hello, I have recently upgraded my Dropbox in an attempt to keep my folders organised. I am trying to move "Wavvy", "Vision Media Folder" and "Wavvy Story Score" into the folder "2044", but for whatever reason I keep receving the message "Couldn't Move 1 Item". The same is happening regardless of whether I use an…
"Couldn't copy link - banned member" error when trying to copy a link
hi, i'm having a bit trouble on my office, we have "banned member" trouble when we copy link or share link on dropbox, is there any way to resolve this? thankyou
People with password sharing option disappeared?
I have been using Dropbox Plus for years and I no longer have the option to share folders with passwords. I do not know if something is wrong with my program right now, or if this is yet another new change to Dropbox this summer. If this is a change, I am very disappointed. I'm here hoping for a solution or at least an…
How can I share a file?
Hello, I have a question about how to use it I'm going to share it with about 10 team members In the case of "simple sharing", would it be okay if I pay with my personal plan and invite you? I'm confused because the manual says there is only one user
My account is banned from sharing files
I was banned from sharing files from Dropbox. I've been using Dropbox for years and won't be able to create links for ages. Just today I got the message for the first time "banned user" support is not available as a free member. and I have no idea why I was banned in the first place. Does anyone have an idea how I can…
Moving folder into a folder creates error "Couldn't move 1 item [Folder Name]"
Hello - I am attempting to move all of my files from one account to another, so I am trying to follow the instructions via link below. https://help.dropbox.com/organize/move-files-between-accounts However, I am stuck on step 3. I am trying to consolidate all of my folders into a single folder so that I can then share it…
How to transfer shared videos without downloading them?
An external party has shared some videos with my account. I would like to transfer those videos to another dropbox account without downloading the videos (because the file sizes are too huge). Is this possible? Thanks in advance for the help!
Shared folder with team - how can I check when each member received it?
I Shared a folder with my team - how can I check when each member received it?
How do I restrict someone's access to a folder in a Family Plan?
I am using a family plan and would like to restrict access to some of the folders on the plan so that some family members only see 1-2 files. Is that possible?
Admin and other users removed their access and now I can't get into shared folder
My accountants created a shared folder which I never accessed (I got busy and completely forgot about it which is on me). They then removed themselves from the folder and said they made me the owner. 1. How can I be the owner if I never accepted the invitation? 2. When I try to access it now, it says that I am not the…
'We’ve suspended your sharing activity' error
Can’t share file I am receiving this message when trying to share a folder with someone I know. This message - "We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement" and it continues to come up and I don't know why.…
Share email not sending to single email on our domain.
There is a user on our domain that does not receive drop box share emails (from no-reply@dropbox.com). This works fine for other users, but not for REMOVED When I checked our mail security platform, there was nothing that was blocked. Further, the user can receive emails from other external emails just fine. If, for…
PDF files altered by Apple users when the files are shared
I have PDF files created on PC on dropbox with embedded hyperlinks. If someone with an applle product clicks on the links several issues happen. 1. the link does not work. 2. the link in the master file is deleted. My fix was to not allow changes for most people. My problem is if I view a file with my IPad these changes…
Does 'Date Uploaded' in info pane reflect the date/time the file began, or finished, uploading?
Wondering if there is any way of knowing if the time portrayed in "Date Uploaded' line in the information pane for a pdf document reflects the time that a document began uploading (i.e., the time it was selected from files or click dragged into folder), or if it reflects when the document finished uploading (i.e., when the…
Can a user easily access a link on their Dropbox account?
Dear community, I want to share a folder with my friends. Making it a shared folder and adding this to their overview does not work. The folder is too large, it does not fit in their storage space. For that reason I send them a link to my folder. That works fine. A shared folder can be added to the Dropbox overview of the…
dropbox shared links and shortcuts not working sometimes
in our dropbox for business we have multiple folders and subfolders for various vendors,vehicles, customers, inventory and shopping. Sometimes the shortcuts that we put in folders that will bring you to the file that is in the vendor folder will stop working. We have been restructijng our dropbox and would like to…
How do I make a team shared sub-folder only accessible to a few team members?
Hi, Our company uses DB as a server basically for all our company forms, clients folders, pictures, etc. We have a sub-folder that contains time cards & payroll info that I'd like to make accessible to only 2 people out of 5 - me the Admin & our HR person. How do I do that?
When I share a link to a folder, the user can create a folder and upload photos to it?
As per title. I had thought sharing a link to folder only permited view and download only. But several times when I have shared a link, the other person has been able to create a subfolder within that folder and upload photos to it. Does this mean they can also view files/folders outside of the folder I shared the link to?
Changing Name displayed for transfers
I just opened Dropbox account and just sent a file to another Dropbox member via email. The email displayed from None None instead of my email address. How do I fix this?
Shared link is broken into to lines and the second part is not a hyperlink when I send it to myself.
when i copy link and email it is shown as link and is fine but when sent even to myself the link is broken into to lines and the second part is not a hyperlink so it does not work when clicked on.
Cannot share a folder due to violation of Terms of Service
I'm a long-term Basic Dropbox user. When I try to share a folder I receive the message: "We've suspended your sharing activity because of a violation of Dropbox's Terms of Service and Acceptable Use Policy, and Terms of Service or Services Agreement." I've received no emails on any violations and I have not been sending…
Can't share passwords with other users
Have just upgraded to paid subscription and cannot share passwords with 2 other users on our account. Please help?
Sharing Dropbox Link not working
The Dropbox link not working when shared. Have also tried opening it in a browser
How come I do not get an email notification when a client uploads a document in a file?
How come I do not get an email notification when a client uploads a document in a file?
"Copy Dropbox link" sometimes creates old links that don't work
I often have to create a link to a Dropbox file for clients to view and download. Usually, I accomplish this on desktop (PC) by right-clicking the file, choosing "Copy Dropbox link," and then pasting the resulting link into the e-mail to my client. Most of the time, this still works. After Dropbox's recent changes, "Copy…
Why do i keep getting emails asking for permission to access a shared file?
I have shared files that are available with a public link for anyone to download. I have been doing this for years, but with my latest file I am getting automated emails asking for permission to access the file. The shared link should work for everyone. I even tested it by logging out and then accessing the file and…
Sharing a folder that allows the receiver to view and download, but NOT join the folder.
I have tried everything to share a folder with someone so they can view and download, but NOT be able to join. I go into settings, and manages permissions, everything, and when I create a view only link, it still gives the receiver the ability to join the folder, which I do no want. I was speaking with a customer service…
I can't join a shared folder, error: "We were unable to complete your request"
Hey, i cant access a shared folder and even tried to do it on my phone with the dropbox app, but that also didnt work. Everytime I click on Join Folder it just says "We were unable to complete your request". So i dont know what to do to solve this problem. Can you please help me?

Share

Discussion List