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Suspended and Can’t unban
I emailed a client and cc’d a few others a folder of files with the link to download the content. Unbeknownst to me, all recipients tried to download the files and now I’ve been suspended as it triggered excessive traffic. This is the first time it’s ever happened and I clicked to remove the suspension from the follow-up…
Suspended public links
Hello, i'm dropbox user now since 2012 and never had problem with it. Now 5 days ago (5.1.2023) my public links were temporarily (says) suspended for generating too much traffic. I read all about it at "https://help.dropbox.com/share/banned-links" and that links should be disabled for 24 hours. In e-mail was saying, that…
I need to upload photos from a Mac to Dropbox
I have photos that I want to upload to dropbox and create a link to share
File request not sent... no "Share" button
I create file requests but they are not being sent. The "Share" button is greyed out. I'm on the trial, but if this doesn't really work, I'll have to go somewhere else.
'There was a problem completing this request' error when trying to share files
On Windows PC, sharing a file or folder is not working with the following error message.
500 on Approving Request Access to Shared link with invite only option
Hi, I have a folder A which is created programmatically in Dropbox by a user A using my application. (Dropbox SDK ) Now if i create a link via using the rectangular icon with arrow with Invite only permission and can view privilege. Now when the user clicks request access button shown when clicking on the link Iam getting…
Edit link doesn’t work, won't allow me to edit.
I have a paid Dropbox account. I have shared an edit link with my family. The folder settings are anyone with kink can edit. The folder still says only I can edit, and none of my family can edit the folder.
Interruption of my activity to share
I am getting the following error when trying to share a folder: ''Cannot share file. We suspended your sharing activity due to a violation of Dropbox's Terms of Service and Acceptable Use Policy, Terms of Service, or Service Agreement''. I still don't know why I was disqualified. The folder only contains some videos that…
Shared Folder Does Not Exist Message
Someone shared a folder with me but when I click on the link it says that the folder does not exist. How do I fix this?
Can you share CDs and Mri Films
Does anyone currently share CD films like MRI's using Drop box? Box uses ambrea.. not sure how this will work with drop box
Right-click no longer works
Yesterday, Dropbox worked fine: when I right clicked on an item in the Dropbox folder on my Mac desktop, an array of options popped up, including one for creating a Share link. Today, that right click doesn't work and no options pop up. I know this question has been asked/answered before here, and I've read the prior…
(HELP)Using Dropbox and share images to other websites error
Hi there, Im trying to share images hosted here but they expire after a day or 2 ? Example : I uploud am image here and i shared the image link in my main website on a post. The image was showing for 1-2 days but its gone now. I have no expire on my dropbox settings, whats the cause ? Can someone be kind to help ? Cheers,…
How to prevent members from exporting/sharing the shared files
I am the owner of a Shared Folder. How do I prevent members (both "can edit" and "can view" members) from accessing the blue "Shared" button (that has "Send Link", "Send copy of file", and "Copy Link")? I would like them to just view the file, without being able to email it to someone else.
Shared pdf displays other characters
Hi, if I send a link for a PDF doc the other party see's weird characters instead of the sentances
Why are the words "Simplify your Life" being added to my Dropbox links
Just as the subject implies. I right click on a folder or file, choose "Copy Dropbox link" and when I paste it into a forum, it looks OK, but when I submit the post, it has my link with the words "Simplify your Life" added to the link. Other users of the forum find this suspicious and are often reluctant to click on these…
Email Address Privacy Toggle Switch for Shared Folders for Users That Only Have the Ability to View
When you "share a folder" all users of that folder can see all of the other users email addresses. This is privacy issue. If I give 500 people the ability to "view" but not "edit" the folder, I don't want all these people to see the other people's email addresses. There is no reason for them to see them. There is no…
Can you have someone upload to a folder without granting editing permissions?
We are hosting a 5K run/walk this spring for the Forgotten Warrior Memorial. I was trying to create a QR code where the general public could upload their pics of the event, but the only way I've found to do that is to allow editing permissions which isn't an option.
View Only link is not loading folders from an app and the browser freezes
Hi Community, Iam a Dropbox Plus user and I have shared one of my app's folder using the view only link option which allows anyone who has the link to view the same. But the generated view only link is kind of malfunctioning in following ways. * Multiple Duplicate folders are shown whereas in actuall APP no such folders *…
Dropbox blocking access to files ...
I am getting the message "We blocked this link to be safe" when trying to access a link to GIS data put up on Dropbox by a locality here in Virginia. This is data that I have paid for but cannot access. The administrator of the data has tried creating a new link with no success for me. He says this is not a problem that…
Can you add a copied links option to see all of the links I've copied?
Can you add a copied links option to see all of the links I've copied. Shared is a good thing but a lot of people prefer the link. Can I have a history of the links I shared and make them clickable to view and download again.
Cant view a folder on my windows pc but i can see it on my macbook
Hi, i am in a shared folder in dropbox. I can view this folder from the webversion, the app on my macbook and the app on my phone. But the application on my windows pc doesnt show this folder. Other folders im in i can see. Hopefully someome can help me out!
Comments aren't visible to the recipient of my photos
I am sending photos to my graphic designer for my book. On the right side of my photo, I am typing information about the photo that he needs to see. When he receives the photo, the comments are not visible. What do I need to do to make the comments visible to him? My email address is [personal information removed per the…
Folder updates in progress
Hi guys, I want to share folders with some users in my test team. My test folders only contain 1 file of about 3MB, I tested with only 5 users. But every time I share, I get an error message "Folder updates in progress". I've tried using incognito browsers, many different ones, and I've also tried waiting until the next…
Does the number of views count as traffic on a shared file?
Hello! Please tell me if I have audio files on my account with a total size of 500kb. Is the number of views of these files from the site taken into account in the traffic?
Excel files not opening (.xlsx files are supported but something went wrong.)
I've been sharing files on dropbox to my colleagues for a number of years and never had an issue. (they are our staff rosters, excel macro-enabled files). I've always uploaded them and shared the link to view with everyone. Recently, I got an error stating the .xlsm files are supported but something went wrong. I tried…
Where is Copy Dropbox Link?
Folks, I used to be able to R clik the folder I want to share and 'Copy Dropbox Link'. Now with a new puter and windows 11, I dion't see that option? how do I share a folder now??
Sharing a folder with a client and I don't want my other clients to see who also has access
Hello, I want to share a folder with a client. However, I do not want my client to see other clients' information (i.e., who else has access). I sent out a link to each client. However, I am concerned that now each of the clients can see each other's email addresses. Is there a way to share a link and keep a person's name…
Getting 410 Error in rendering pictures on my website as background
I am using my pictures saved on Dropbox as a background picture of my website, however after a day the pictures are not visible anymore. I noticed that the direct link for the files are not directing me to the picture instead giving me a 410 Error. I already changed the "dl=0" to "raw=1" and it is still the same. It is…
Reset the permissions of all subfolders of a team folder to inherit from the parent
We have a Team Folder with hundreds of Sub folders, many with unique permissions. Some of these sub folders go down several levels and at each of those levels the permissions can be different. Is it possible to reset the permissions on all folders and sub folders to inherit from the parent right the way down the sturcture.…
No confirmation email of sent file
Hi there, I often upload files to file requests via a Dropbox link and usually get an email from Dropbox that says “Here’s what you uploaded to *file request*” after. The last two times I have uploaded, I have not gotten an email confirmation as usual. Are my files still being sent?

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