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My folders are hidden
I recently got a new computer and installed dropbox. But suddenly some of my folders are hidden. I have never hide folders before. Does any one know how to retrieve the hidden folders?
I can't see my shared files in the shared column
I shared a file, but I can't see this file in the shared options, whereas the person it was shared with can see this file in their shared options. I have quite a few files, so if I can't directly see which files have been shared, managing them will be rather troublesome.
A client doesn't get email confirmation, when adding files to our file requests
Hi there, my company uses File Requests for our clients & subcontractors to submit required paperwork to us. We are having issues with one of our clients not getting upload receipts when she uses our File Request upload. We are receiving her documents but she is not getting confirmation. Here is the feedback she has given…
"We've interrupted your sharing activity" error when sharing a file
Can't share file We've interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this I've been receiving this notice since yesterday and I never received the follow up email regarding my matter. Been using this account since 2019 and…
A bunch of weird emails Dropbox, now can't create links.
I got more than a dozen emails from dropbox saying things like: Hi ______ "Dropbox added the Everyone at Sharebox group, which includes you, to the Widow's Taste Albums Reviews Etc. Vol team folder. Take a look at what’s shared with the team. Learn more about team folders." And now I cannot use my Sharebox. I mean, I can…
Unable to generate link
For the last month every time I try to share any kind of file in my account I’m told “unable to generate link” and that I don’t have permission to create a link to the file. Audio, photos, text docs, it doesn’t matter. Everything I’m trying to share has been created by me so I know it’s not copyright-related. I’ve tried…
Out of space due to a shared folder?
Hi im using the dropbox free (2gb storage) but what i noticed is that it says 2 gig personal storage. but now my personal storage usage is about 0.8gig and a other folder shared to me is about 1.6 gig. so I do not understand that my files will not upload and dropbox is telling me storage is full. does this mean that the…
Folder name/preview not showing when I post a link on Facebook.
Previously, when I posted a link for a Dropbox picture folder the link itself would post then a moment later a window would appear underneath with the name of the folder. Recently, the link posts but instead of the window with the folder name a generic Dropbox window appears
Dropbox asks users to create an account to access their shared links
When sharing a file to a person with a Dropbox account, they are forced to log in to view the file - annoying and unnecessary but can live with that. When sharing a file with a person without a Dropbox account, they are forced to create an account to view the file. WTF? Is this everyone else's experience - or just me?…
Deleted folder and files still accessible via shared link
I shared a folder of files a few days ago. Today I deleted the folder and the underlying files. However, the link still works, the files still show up in the download page, and files are still able to be downloaded. To be clear, the folder and files do not exist locally on disk nor on the original dropbox.com location. I…
How can I directly access a file from a shared Dropbox link?
Hi, I want to create a shared link to a file stored in Dropbox that is view only. I can do that but the link that is generated always displays the image surrounded by the Dropbox interface. I would like the image to simply display so that it can be used in applications like a dashboard. My dashboard tool can use an image…
How to prevent showing this "get the app" page when others open my shared links on mobile?
I've been considering switching back to dropbox but this thing just makes me hesitate. How do you prevent this "get the app" page from showing up when you share a link to someone who opens it on a mobile device? I thought dropbox was more business oriented, and the last thing I want is to create annoyance or hassle for…
Embed a video using an iframe, but prevent downloading
Hello everyone. This is my issue: When I embed a video (stored in my Dropbox Essentials account) using an iframe like this (changing "&dl=0" to "&raw=1"): <p><iframe src="xxxxxxx" width="560" height="315" allowfullscreen></iframe></p> The video is playable if there are no restrictions applied (neither password nor download…
What is your favorite Dropbox sharing feature and why?
What's your favorite Dropbox feature and why?
Create File Request Directly From Destination Folder
It would be great if we could create file requests directly from the destination folder, rather than going through the file request section and manually scrolling through our firms hundreds of folders to find the right one. The procedure should be: Navigate to the desired folder as usual -> click button that says "Create…
How can I share files with others, but allow them only to view the files and nothing else?
Dear all, Can someone please explain if what I want to do is possible on DropBox? I have a large folder containing many files and photos. * I want to invite friends who are DropBox account holders to be able to view the folder and its contents. * I do not want them to be able to edit, share, comment on, or more…
Not receiving files sent to my Dropbox.
This used to work great. Now I'm not receiving files that clients send to my drop box. I haven't changed anything. I'm clueless so dumb down any response, please.
Sharing multiple folders in one go. Possible?
I need to share 700 folders with a new team member. For a moment this morning, I could select all folders and there was an option to share. Now, when I click the same button, there is only option to send a copy. I can I share all these folders in one go?
Can't open a shared link - link doesn't work
I’ve been sent a link by someone to open something on Dropbox however whenever I go into it it won’t work. What can I do to fix it?
"View only" link says "Join Folder", "Copy to Dropbox", "Download". I don't want "Join Folder"
I create printables I share on Etsy, and because the files are so large, I send a dropbox folder link. It USED to be that the page the link went to would have the choices at top Copy to Dropbox and Download ONLY. Now every link has Join Folder, Copy to Dropbox, and Download. I keep getting email requests to join the…
'that didn't work for some reason' error
This shared dropbox folder has been working for 5 months, but today when I clicked the same link I've been using to open it I got this error "that didn't work for some reason" with a sad dog. Any ideas on how to fix it or retrieve the files?
How can I get conflicted copies of shared file when only 1 person is accessing?
My son and I use a shared Dropbox folder to share some Excel files. In the past we sometimes had conflicted copies because we both accessed the same file at the same time. But the last week we are 100% sure we didn't read or write these files at the same time. Still we are getting conflicted copies once and a while. How…
Syncing issue after shared folder icons changed
Yesterday, the appearance of several shared folder icons changed and I’m unable to sync any new content or changes. Nothing has changed today after restarting the next day. Several icons no longer have two color emoji’s. They have a small puzzle piece looking icon within the outline of the folder and same color as folder.…
Do I need space in order to upload content to someone else's shared folder?
Hi, I really need some help with drop box! The client I work for has created a dropbox account with a large 2TB TerraBite (not 2GB) limit. This is to back up and store all the work I do for them so they are in charge of all the files and working files they have paid me for, it also takes the responsibility and cost away…
Error 404 when opening file I made
Here's a grammatically corrected version of your message: Hi, every time I try to open a new file on Dropbox Paper or access an existing paper, I receive a 404 error message. I've created around 5 or 6 new papers and shared links with someone I'm mentoring. However, they've informed me that they're unable to open the links…
How to disable downloads for people who are invited to view
Hi all, I am a Dropbox Enterprise user. I want to invite my colleagues to a sensitive file, and I want to set up a password to the file and disable downloads for the file. But it seems I can only add password and disable downloads when I share the link to file with my colleagues. If I invite them, there is no way to…
Dropbox attachment for Android Text Message doesn't appear in new phone.
My Android S10 Android Message App when clicking the + button had a Dropbox option for attachments. My Android S24 does not have that option, the only way to access Dropbox files is through Image-Browse. Anyway, to have the Dropbox option added without having to do the two extra steps. Thanks!
Why is my transfer is expiring?
I just received an email that my transfer is expiring and my document will be deleted. Why is this happening? I am not even close to the storage limit of 2GB on my free account. If I cannot keep documents on my account, then Dropbox is of no use to me. Am I missing something?
To view a file via a link it opens in Word for the Web now
Previously, when I used a saved link to get to my Dropbox document, it opened right up. Now I have to Open in Word for the Web. When did this change? and why? or is there some setting that changed? I share this link to members of my Facebook page and now I have to add instructions for them to do that; very inconvenient.
How do you upload a Dropbox link into YouTube?
How do you upload a Dropbox link into YouTube? (3/21/24)

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