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Dropbox mobile app won't show search results.
Devices IPads, Android smart boards, Dropbox Website Operating System/Browser (if using the web) IOS, IPAD OS, Android, Microsoft Edge Dropbox App Version/Browser Version Dropbox 440.2.2, IOS 18, Android 13/14, Edge v. 139 (Arm/64 bit) Question or Issue Our company Dropbox recently has had an issue with searching for files…
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Your device storage is full on my iOS device
In the Dropbox app under Photos, my iPhone says: However, my Dropbox has 1.81 GB free: Also, my iPhone has 481.6 MB free: I've been a Dropbox user for over a decade and am well aware of what it means for my Dropbox to be full. But what does it mean for my "device" storage to be full?
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I can't find my backed up computer files, when I check the mobile app on my iPad.
Device iPad Air Operating System/Browser (if using the web) Windows 11 Dropbox App Version/Browser Version N/A Question or Issue I cannot view any of my PC files on my iPad that I backed-up to Dropbox from my computer. How can I view files from my PC on my iPad? On the Dropbox app on my iPad it says that my computer is one…
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How sure how to set-up my Dropbox account, on my new mobile in order to see my files.
I know this probably has been asked before, but I have Dropbox on both my phone and laptop. I drowned my phone and the new phone set up via google restore has Dropbox loaded but I don't recognise the interface and cannot figure how to set it it up to see my existing folders and files. All the prompts on the phone interface…
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Dropbox Passwords UI issue on Pixel 9. Search and Save buttons in the notch area aren't clickable.
I'm having a usability issue with the Dropbox Passwords app on my Google Pixel 9. The search bar at the top of the app is placed directly in the notch area, making it impossible to tap or interact with. Similarly, when creating a new password, the "Save" button is also positioned in that same top area – meaning it can't be…
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Dropbox not linking with Cloud Duplicate Finder on iPad via Chrome
Hi, I am trialling Dropbox and trying to use it with Cloud Duplicate Finder (CDF) on my iPad (via Chrome). Unfortunately, the integration is stuck in a loop. Steps I’ve tried: * Clearing Chrome cookies & site data. * Signing out and back into both Dropbox and CDF. * Pressing “Add New Drive → Dropbox” inside CDF. What…
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Dropbox mobile app is in Dutch, even though the settings are set to English.
Device iPhone 12 Pro Operating System/Browser (if using the web) iOS18.6 Dropbox App Version (if using the app) 438.2 Dropbox Plan N/A Question or Issue The Dropbox app on my iPhone 12 Pro, iOS 18.6, is in Dutch. It is the only app on my iphone that is in any language other than English. I have removed all languages other…
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I'm seeing a weird exclamation mark next to Dropbox on Xmind on my iPad.
Hello, My Dropbox app on iPad is not syncing with my Windows 11 desktop. For example, when I open a mind mapping software that I use (Xmind) and try to open a mind map that I saved in Dropbox desktop: beside the Dropbox icon, there is a circle formed by two arrows with an exclamation point inside of the circle. I cannot…
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Uploading Microsoft Files from iPad Pro gets stuck on "upload pending".
Hello, I opened a Microsoft Excel file from the Dropbox app on my iPad Pro and I saved it after I made changes and it will not upload the new version into Dropbox, it just says "Upload Pending". I tried deleting the Dropbox app and deleting the Excel app off the iPad and I tried turning it off and back on and I also tried…
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Consistent 'upload failure' error when uploading videos from the Dropbox app on iOS
Device iPhone SE Operating System/Browser (if using the web) Windows 10 Question or Issue Within the last week, several times I successfully uploaded large video files from my iPhone to my PC - well, after switching off the display time out on the iPhone, because how stupid of me to expect a background process like an…
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How do I notify people in a shared folder that I created a folder via Android app?
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a…
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Automatically play all audio files in the Dropbox mobile app.
I store music recordings in Dropbox and would love an option to automatically play all files in a folder automatically, or sequentially from where I have selected a file to play. I use the iOS app.
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"Can't upload - your changes conflict with changes made by someone else"
but there is only one user, me. This document hasn't been touched in months. Can someone advise or help fix? Thanks
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I can't rename pictures when sharing from my camera roll to the Dropbox app on my iPhone.
Hi I have an iphone and when receiving images from workers I usually upload to dropbox, click on rename and edit it then upload. Now it won't allow me to rename, it still "says" rename there but it doesn't work, So when it picks up image from text it says Attachment, I can't upload more than one as it shows as a duplicate.…
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Playing audio files consecutively in the mobile app on iOS
I don’t know about you, but I Dropbox to store many things, including audio files. I’ve been trying for years to get Dropbox to add at least away to play multiple files inside a folder. Currently, we can play 1 track at a time and we can loop that 1 track. However, we’re not able to play one track after another or to loop…
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Dropbox Transfer on the mobile app
Please add Dropbox transfer access to the mobile app. I expected to be able to access ALL of my files I have on Dropbox from my phone, including those I have to transfer to my clients. Once they pay their invoice, I send them files and I can’t do that on my phone anymore since I switched to Dropbox.
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The dates of images and videos under Photos tab on iOS are in future millennia.
A few files are always on top of my imported images under the photos tab. They have a normal creation and modification date and are located elsewhere, not in the camera uploads folder. How would I fix this? thanks
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The "background app refresh" setting for the Dropbox iOS app is greyed out
I am trying to upload video from my iPhone automatically and in the background. I want this to happen on cell data or WiFi and whether or not the app is open. The setting "Background App Refresh" is greyed out and cannot be turned on. It would be nice if I could put them in a folder to which they would not be deleted if…
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No pop-up notification that I've added duplicates of a photo to Dropbox on iOS
Same here. On my iphone when I select several pictures and choose save to Dropbox, it would tell me if there was a duplicate. In the last day or so, it stopped giving me that warning and instead places multiple copies of the file with a (x) suffix on the filename.
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After the latest iOS mobile app update, my offline files have been re-syncing.
I upgraded to version 428.2 yesterday and now my Dropbox app always shows my offline files as queued for resync when I launch the app. I just tested it by syncing my files, then closing and relaunching the app and every entry in my offline list has that little blue circle with the white arrows. The files are still…
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Can't upload large videos using the Dropbox iOS app
hello, i went to a concert yesterday and i used up a lot of storage. whenever im trying to upload the bigger videos (the longest video that worked was only 8 seconds long), i always get this error: what can i do about this? it’s pretty frustrating
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How to reset my camera uploads, I tried everything
Hi! I need to force the Android app to re-upload all the photos in my gallery. I set it up so it uploads everything, not just new photos, but it will only upload new items. I believe it recognizes older pics as "already uploaded" and I don't know how to reset this. I have already: -re-installed the app -deleted the cache…
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Content I transfer using my mobile, don't show up on my PC.
I usually use dropbox to transfer my photos from my mobile to my pc. For the last two days, when I try to transfer a file, it says that it already is in dropbox, but it doesn;t show in the pc folder. The icon in the taskbar shows the blue arrows, meaning that its syncing, but its been doing that for two days. Anything I…
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My camera uploads stopped uploading new files on my iPhone.
Until May 18, all the photos I take with my iPhone (iOS 18.1.1) were automatically sync'd into my Dropbox Camera Uploads folder. Since then, the new images are not going into the folder. My phone is fully charged, on strong wifi, and I haven't changed any settings. How do I get it to continue uploading photos to the Camera…
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What’s new this spring
I don’t know about you, but I’m absolutely delighted to finally see spring taking it’s hold. If you’re anything like us Irish, this time of year marks a turning point, as the dark winter months are replaced by longer, brighter and warmer days. Flowers start to blossom, bees are buzzing, the birds are singing, and it nearly…