Mobile

Once I upload my files with camera uploads, can I delete the local ones?
Once I successfully upload my photos to Dropbox from my Camera Roll on my iPhone and iPad, can I delete those photos - or some of them - from my devices (to free-up space) and if I do, what happens to them? Thanks!
My Dropbox app stops after several minutes while uploading my photos from my iOS device.
Goodmorning, I recently started working with Dropbox again and want to upload all my pictures from my iPhone (iCloud) to my Dropbox. It’s about 125,000 photos and it’s not easy, as my app stops after several minutes. At first it started counting and now counting down as it uploads each photo/movie. But I have to open the…
Can I upload whole albums and preserve the names?
Hi! I recently switched to iPhone and was unable to transfer photos from my Android to my new phone, hence why I’m here. I need a good place to store all my photos so that they are easily accessible on all devices. I have my photos VERY organized on my Android and was wondering if I could transfer them to Dropbox and KEEP…
Screenshots that are .png on my phone are not in camera uploads?
Hello, I saved a screenshot that is a png but it isn't showing up in my Dropbox? It's a document that needs to be saved on that date, but it isn't there on Dropbox, even though it is in my phone Gallery on that date. Can you help? Thank you
Is it possible to download a Dropbox APK file for Android from their website?
hello everyone, how do i download the android apk for dropbox from their website?
Syncing error with the Dropbox mobile app on Android
Hello, for several days I'm experience a syncing error with the Android app. Anything updated from the Android device appears on other connected devices, but not the other way around. Updated files from my home and work computers appear at dropbox.com but not in the Android app. I have restarted my phone several times and…
Questions about using Dropbox on an iPhone as a new iOS user
Just bought an iPhone after years with Android Phones, rather confused with the way Dropbox works with an iPhone. Appreciate some help and advise. A) On an Android, copying a folder from Dropbox to the Phone is a simple select and copy. Found out that for an iPhone, I must first download all the files in the Dropbox…
Do you access your Dropbox content on other apps outside of the Dropbox app? Feedback appreciated!
Hi everyone, My name is Emily, a Product Manager on the Dropbox Mobile app team and I am here because I wanted to reach out to the community to learn about how you access your Dropbox content outside the Dropbox app. We are planning to make some improvements to the way Dropbox integrates with other apps and want to hear…
Some of my photos upload as DNG or PNG and not as JPG files - how can I avoid this?
I Have an iPhone and some few times pictures are uploaded into Dropbox as DNG or PNG files. How this can be avoided? I would like ALL pictures uploaded the same format as JPG files. Thanks for your help.
Data Migration from Dropbox to Google Drive
How can I move my files from Dropbox to Google Drive for free?
Install Dropbox on latest Kindle Fire Max 11 tablet?
I have the Dropbox app on my previous tablet, the Fire HD 10. At one time Dropbox was in the Amazon app store (analogous to Google Play store). It's not there any more. The Kindle is an Android device, but Google Play apps can't reliably be installed. I assumed I'd be able to install Dropbox on the newest Fire tablet. Not…
Does automatic photo upload in iOS work if I kill the app in the background?
Trying to get reliable information and not able to get anywhere because I have a habit of killing akk apps from background. I have installed the app and took a couple of photos to check whether this works. Given how iOS behaves, not sure whether this would work or not. Are we expected to keep the app running in background…
After signing a PDF on mobile, the file is locked in Adobe Acrobat on my desktop
Hello together, I have a problem since a few days: When I sign a PDF in my Dropbox on my IPhone I can't edit the signature later in my Acrobat Adobe on my desktop. It has a little lock icon now and I can't move it. Normal textboxes can be moved in the "Edit mode" of Adobe Acrobat, but not the signature. I am really…
I can't see my photos and videos on my new phone
I just got a new phone. Shows this phone is linked to my Dropbox, but all the photos and videos that were saved to Dropbox in old phone are not here. How do I get everything I previously saved?
Can't edit Microsoft files on iPhone (iOS 18)
I can no longer (just since a few days) edit any files from Microsoft (.xlsx, .docx or .pptx) on my iPhone (14 with iOS18). I can only read them. I do subscribe on Microsoft 365 and I have always been able to open and edit Microsoft files from my phone. It works fine on PC. Also If I copy the file from Dropbox to OneDrive…
How to Safely Manage Photos Between Dropbox and iPhone?
Hi everyone, I use Dropbox to back up and organize my photos, but I’m having some trouble managing them with my iPhone Photos app. I recently noticed that when I delete a photo from Dropbox, it also gets deleted from my iPhone Photos app, which I didn’t expect. Here are my questions: * How can I delete photos from Dropbox…
I can't open Word files from Dropbox on iOS
Hello .. Suddenly i cant open my files from dropbox, it worked as usual yesterday, but after a couple of hours i couldnt open any file at all so i can edit in word. A new window popped up and said something about " docx stores on a serverlocation that does not support". After a couple of hours trying to fix this with…
“Couldn’t save content. Check your internet connection and refresh the page." on iOS mobile app
Running iOS 17.3, just updated. When I try to share content to Dropbox, I get an error message: “Couldn’t save content. Check your internet connection and refresh the page. There’s not internet connection issue; I’m connected. This is Dropbox-specific. If I use share to Save to Dropbox, that works fine; no error. This also…
Is there a way to change the default PDF viewer in the Dropbox App for the iPad?
* Is there a way to change the default PDF viewer in the Dropbox App for the iPad? When I click on "Open in" in a PDF, it only shows the option of Adobe, but I use PDF Expert. (In contrast, on my Mac, when I double click on a PDF in my Dropbox folder, it automatically opens in PDF Expert). * If I can't change the default…
I lost my pictures and videos when reinstalling the Dropbox mobile app
I had 3700+ pics/videos in my dropbox. I was having slow phone issues so decided I would transfer (all) data from phone to a USB drive, reset all settings on phone then reinstall saved info on USB to see if my phone was improved. All other info, apps ect came back except dropbox. My worst fear came real!! Please help me…
Cannot open Excel files with the Excel app through Dropbox on iPhone
I use the Dropbox app on my iphone. I used to be able to open excel files in excel by using “open with - excel”. But now it sends me to a screen saying Microsoft Integration wants permission. I hit the Allow button (the only other option available is “learn more”) and it just takes me back to the list of files in Dropbox.…
Dropbox thumbnails not showing on my Google Chromebook
So I'm trying to transfer files from laptop to laptop, Google Chromebook OS' 32-bit to 64-bit (Linux) if that helps any. It worked, to some degree... But for some reason the thumbnails will not load in my files app. And pretty much nowhere else besides the Dropbox website/app itself. And it's quite irritating. Attached…
Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, having manually been uploading files for quite some time. As soon as I pointed it back at the right folder, it started…
How can I upload photos of my phone?
Storage on my phone is full. I want to save all my photos (10,000 or so) to dropbox and then delete them off my phone. Normally when I open the dropbox app on my phone, it automatically uploads my photos. I can see them on the app on my phone. I can see them on my dropbox web app. I have no idea what is happening with the…
Always have the option to automatically upload videos with camera uploads selected.
Please automatically upload videos from camera roll to Dropbox. Videos can be more precious than photos to users and this feature being optional with no prompt or notification to warn as such can cause great distress if missed. Most other platforms have this done automatically so users do not think to double check this…

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