Mobile

Photos folder/tab is empty & camera uploads is the only place I can find my files
My Photos folder is empty but uploaded photos are chowing only in Camera Uploads, this only changed today. help please?
Why have new Camera Upload files changed to the format "Photo abc"?
At some point over the last few months, Dropbox randomly stopped uploading my photos from my iPhone 13 (iOS17 and now 18). After lots of poor app behaviour, I eventually managed to re-enable it, having manually been uploading files for quite some time. As soon as I pointed it back at the right folder, it started…
How can I upload photos of my phone?
Storage on my phone is full. I want to save all my photos (10,000 or so) to dropbox and then delete them off my phone. Normally when I open the dropbox app on my phone, it automatically uploads my photos. I can see them on the app on my phone. I can see them on my dropbox web app. I have no idea what is happening with the…
Always have the option to automatically upload videos with camera uploads selected.
Please automatically upload videos from camera roll to Dropbox. Videos can be more precious than photos to users and this feature being optional with no prompt or notification to warn as such can cause great distress if missed. Most other platforms have this done automatically so users do not think to double check this…
iPad Files app not showing Dropbox folders and how I managed to solve this.
In working with a new iPad, I discovered that the Files app was not correctly connecting with Dropbox. No Dropbox folders showed up either in the Files app or in any other app with an open feature that would normally have been able to access Dropbox files. Oddly, when I clicked “Dropbox” in the list, there were no folders…
Dropbox duplicates a file when copy from iPhone Files app to Dropbox. Why?
Halo, I'm Andi, iOS dev. I found an issue when creating files to Dropbox, through "Files" in iPhone. When I save my file to Dropbox from my app, sometimes that file will be duplicated. When I click save button, and then check to my Dropbox app, my file will be duplicated with additional number ...(1). For example, like…
How can I upload a video from my phone to Dropbox?
In simple term, how do I transfer a phone video to a file ??
iPhone 15 pro can't focus close up documents when using the scan utility.
Since purchased the new iPhone 15 pro, it seems that the iOS Dropbox app can't automatically switch to the macro lens (the ultra wide lens), so it can't focus small documents (like tickets or barcodes). This same error occurs in other third party apps. Apple says is the "developer fault" because they are making the wrong…
Did you know... you can search for images using just text?
Hello Dropbox Community! My name is Lainie and I'm a Product Manager at Dropbox. Every now and again, I am going to post a "Did you know..." to 1) keep you informed of all of the cool technology that exists at Dropbox and 2) gather your feedback on how the features are performing. In today's, "Did you know..." I'll be…
A large scanned PDF did not upload and is missing, can I find it in the iOS mobile app?
Hi, tldr; scanned document didn‘t finish the upload without showing errors or any trace of the file; how to recover the data? Last days I had to scan a lot of documents and though there was a weak connection everything went fine initially. A couple of the uploads were stuck, some waiting, some with errors. All of them…
Audio files are compressed/downgraded in quality when exported to iMessage.
I've noticed an issue with exporting/sharing audio files over the last few months, from Dropbox into iMessage. I often share audio files for work, and I go into the app, click share, then export file. Recently when I do this my audio files are getting compressed and severely downgraded in quality. I've also noticed file…
My videos are automatically uploaded to Instagram. How can I stop it?
Something has changed here for the worse. Why is Dropbox making decisions for me without my permission?? I have uploaded a video which then I was going to post to Instagram FROM my Instagram account, in the process of which I need to add collaborators, tag people, add description etc. But the moment my video was uploaded,…
Apple Photos has caused Dropbox mobile camera uploads to upload duplicate images
for years I've been using Dropbox's "camera uploads" feature to upload my iPhone's photos. I also have a separate location on dropbox with a TON of photos from other cameras/sources in a random folder called "photos". recently I thought I would be make my "photos" folder sync local to my Mac, use Apple Photos to to catalog…
There's no login option on the Dropbox app for iPhone (just the option to create an account).
I have had a Dropbox account for years, and I recently downloaded the Dropbox app on my iphone 15, which I got to replace a previous iphone that I damaged beyond the ability to use. I am logged into Dropbox on my Mac and in my browser. When I went to log into the Dropbox app on my new phone, I was presented with an…
Can we have color flags on folders?
Add Color flag on folders to tell: green OK red not released yet thanks best regards
How can I backup my iPad or iPhone to Dropbox?
I should like to use dropbox as backup of my ipad/iphone not only pictures
Camera Uploads IOS 18 on iPad not working correctly
I have upgraded to iOS 18 on my iPad and updated the Dropbox app. I turned Camera Uploads on, with Upload from set to Camera Roll and Back up set to All Photos. Nothing is uploaded, even though my Camera Roll has over 16,000 photos. Uploading manually is not an option, as there is no Select All function. In addition,…
Uploading images/videos from iPhone resets the name to today's date instead of its creation date
Hello Dear Dropbox-Team, I find it very useful that Dropbox changes the names of my images and videos to this uniform format "[Foto|Video] DD.MM.YY, HH MM SS.[jpg|png|mp4|...]" when I upload them from my iPhone using the client. For example, my image named "IMG_1234" will be named "Foto 01.01.20, 12 59 55". This helps me a…
Is there a way to run the Dropbox app in the background on my iPhone?
Hey everyone, I just switched to an Android from an iPhone. I am facing a feature problem that I loved on my iPhone! Which is, if I open up an audio file from my dropbox app I can just do other stuff on my phone. On android however, it stops playing whenever I switch over to a different app. Is there a way to let it run in…
Can't create MS Word docs in Dropbox anymore
I'm a long-term user of Dropbox and I love it's use ability and function. To my dismay, in the past year or so I seem to have lost the ability to create Microsoft Word documents in Dropbox. This is a feature I used regularly, and now it seems to be a long and clumsy process. Let me explain how it used to work and now…
I can't edit my Microsoft files on the mobile app.
hello, i'm having a trouble with file editing and modifying issue i can edit my word file when i use dropbox with desktop and laptop computer however, when i use dropbox with smartphone, i cannot edit or modify my word file. therefore, i only see word file contents when i use smartphone. even if i want to edit it. i use…
How user-friendly is Dropbox on web, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox web application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on the web. Particularly, 1. Which features on Dropbox web do you find…
Show destination folder name/path for 'Share to Dropbox'
Android OS: Share>Upload to Dropbox>'Choose upload location': That dialog window does not show the name/path of the destination folder it is displayingto the user. Often this forces the user to tap 'back' several times to see what node of the folder tree the app will send the file(s) to. If the user hasn't done a recent…
Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
selective sync on iPad/iPhone not available
I like the selective sync option, I’ve made a folder on dropbox.com named “no-sync” and that is not visible on the PC’s. But this option is not available on iPad and iPhone. It is possible to add this?
Can I highlight text in a document on iPad or iPhone?
I’m trying to highlight text in a document before I sen it to someone els
Tagging while using Dropbox App & online
I’d love to be able to add tags to each of my photos, while using the app. I’m a sports photographer and it would be great if I had the ability to quickly add a tag for each player the way I’m able to add comments to each photo. I can do it on my desktop, but that is also very clunky. There’s got to be an easier way to see…
Can't create a link using my mobile app.
Original dropbox is on my iPhone 11. With my old email address. I’m now using iPhone 15. I have the Dropbox app and can see all my photos. But I can’t send a link to my photos from my iPhone 15.
What is the best way to utilize Dropbox when listening to music?
I placed my music in dropbox. If I want to listen directly using dropbox, I can listen only to one song at a time I had to select an other song in a folder to listen again. Is there a possibility to listen to more songs or a complete CD?

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