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"Nothing in folder" error when trying to attach Dropbox files to Outlook on iPhone
I have a very similar issue on an iPhone 15 trying to attach documents from dropbox to Outlook mobile email. Everything worked fine up until about four months ago when suddenly attaching to dropbox started giving the error “Nothing in folder, Looks empty over here“. Deleting the Outlook mobile app and reinstalling it and…
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Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice. Looking at my dropbox on-line and on the app on my phone I can see photos appear twice, sometimes 3 times. I have to delete all the duplicated pictures manually ☹️ What can I do to stop this?…
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Ghost like images after uploading from iOS device to PC
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon. Didnt used to be like this. Please advise how i can change them as they only become visible once i select them etc.
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Why do files on my mobile app not match those on the desktop machine?
Half the time when I edit a file, then save it on my desktop machine, it doesn't sync to my tablet or phone. I get a version of the file that is 8 hours old, or sometimes older. This is a serious drawback...a major flaw IMHO...for a system that purports to share files. There should be a prominent button in the tablet or…
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Preserving time-date stamps when uploading content from iPhone.
I am trying to move and save my photos currently in my iPhone to a file in my compute and storage I am using Dropbox app on my phone to upload the pictures but when opening Dropbox app on my computer they have lost the time and date stamp on them. Is there a way that I can change that to have correct date and time pictures…
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How user-friendly is Dropbox on mobile, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox mobile application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on mobile (iOS or Android). Particularly, 1. Which features on Dropbox…
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The keyboard doesn't pop up on my iPhone 16, so I can't search for files.
Since having iPhone 16 I can’t find the keyboard to do a search in dropbox
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Photo Tagging and IPhone
Hi, I want to use the new tagging feature to tag my hundreds of photos. I’ve heard you can only tag and search tags on Dropbox.com. Are there any plans to make tags searchable with an iPhone? And why is there little to no information anywhere online about this tagging feature? And also as it relates to iPhone? Also, why…
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The device is blocked when connecting iPhone with my PC.
When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and try again." My Dropbox plan is the 3TB one and I have about 15 thousand photos on my phone (I don't know if this info will be…
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Manually uploading content using the mobile app restricts to 400 at a time.
I bought Dropbox 2TB. I am thinking of canceling the subscription. I think Dropbox is such a waste. Even after 4 days, not even 500 photos are uploaded to Dropbox from my iPhone. I tried selecting photos and upload, there is a restriction to select all and I can select only 400. I have 16000 photos how can I do this.…
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Android devices not syncing with my PC
I have Dropbox set up on 3 devices, my Windows PC, an Android tablet and an Android mobile phone. The two android devices are no longer syncing with the main PC app. I have cleared cache via the Dropbox settings, logged out and on again, and deleted & downloaded the Dropbox again. Still no luck with syncing to the PC.…
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Can't upload photos from Samsung phone to Dropbox
Why cant dropbox upload my photos from my Galaxy phone
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I'm trying to download .mp4 files to iPhone but get an error "Couldn't save to this device".
I am trying to download an mp4 file to my iPhone and get the error "Couldn't Save, Sorry, this type of video cannot be saved to this device." I have removed the Dropbox app, restarted my phone and re-downloaded the app. No luck. I have also cleared the cash. Still no luck. Google has been no help. I'm sure I am not the…
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How can I only upload the photos from my phone and not my computer to Dropbox?
Hello All, I've noticed that (for awhile now) after I enabled the "Turn on camera uploads" on my iphone, whenever I had the iOS Dropbox App open, it not only uploaded all the photos in the iphone camera roll (which is what it is suppose to do), but I realized it also uploaded photos in my Mac, to be more specific, it is in…
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Dropbox files not showing on Macbook Air but are visible on Android phone
Can anyone tell me what's going on? Is it a sync setting problem? I only have free level for Dropbox.
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JPG images uploading from my iPhone 11 to Dropbox as PDFs
All of my JPG images in Dropbox on my laptop have converted to PDFs and are uploading as PDFs from my phone. On the Dropbox app on my phone the images are still JPGs. Can anyone tell me the setting to convert everything back and have my uploads remain in JPG format? Adobe won't even let me open the PDFS saying I have to…
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How can I delete my Dropbox files only from one connected device and not the others?
Hi! I'm sure this question is simple! I would like to remove Dropbox from my laptop, including all files, but I want the files to remain on all other devices (desktop and mobile). If I move the Dropbox application and all Dropbox files on my laptop into the trash, will this delete the files from all other devices, too? MAC…
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I installed the desktop app on my new computer, but my files aren't showing on my mobile app.
I got a new PC. I downloaded app for DropBox, the folder shows up in my File Explorer but the files do not show up in my iphone app without using the upload option in the app. On my old PC I was able to export a photo from Lightroom to dropbox file and it synced immediately with my phone. What am I missing or not doing?
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If I delete my photos from my computer, will it delete them from my Dropbox as well?
If I delete my photos from my computer or phone, will it delete them from my dropbox as well? My account will still be active . . . Thx ?
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"Upload couldn't be completed" error when uploading a .mov 46 GB file from the iOS app
i recorded a podcast on my iphone but when i try to upload it on the dropbox app so i have it on my pc to edit, i keep getting the same error saying the upload couldn't be completed and that the file may have been deleted. any help would be greatly appreciated!
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Question about file name date_time format for Google Pixel/Google Backup/Google Photos/Dropbox users
Hello: For the first time tonight I noticed MP4 videos recorded on a Google Pixel 4a, with correct network time, had newer date_time info in the PXL_20240926_hhmmsssss.mp4 file name structure, than the actual capture time. I am pretty sure this happened via the process of backing up to Google Photos, and not the Dropbox…
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I’m having a problem with re-uploading my photos and videos from my iPhone
Hello! I’m currently having a problem: I had started uploading my Camera Roll, using the Camera Upload feature, on my iPhone. A little over 2,000 photos/videos had uploaded when I realized that the they were in JPEG format instead of HEIC. I then deleted the ‘Camera Uploads’ folder and then deleted them again from the…
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Access Blocked: Dropbox's request does not comply with Google policies
So I have started using a new device Galaxy S24 Ultra. I transferred all my details over and opened the Dropbox App. When I choose an Excel file and tried to open it so I could edit it, it asked me to sign in to my microsoft account. I did this and then I got the error "Access Blocked: Dropbox's request does not comply…
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Can I download entire folders from the Dropbox app to my mobile device?
I'm New to using cloud based storage. I'm using Dropbox and onedrive right now and and have been organizing all my documents and pics intl file folders or albums, whichever you prefer to call them. So today dropbox has informed me I'm out of storage. So what I'm trying to figure out is how do I download a folder back to my…
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Shared link won't go away
In the app for Iphone I keep receiving a message that someone has shared a link with me to a file. I dismiss the message but it comes back next time I open the app. I also keeps coming back if I view the file. I contacted the person that shared the link and he said as far as he can see it is not shared with me. He unshared…
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My files aren't syncing from my Mac to my iPhone, why?
My dropbox on iphone is not synching the latest file from my Mac. I deleted the dropbox app and reinstalled it and it did not fix the situation
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Dropbox app not syncing Scrivener files between Mac and iOS
I am running the Scrivener app on my MacBook and my iPad, and I have Dropbox on both. When I make changes on Scrivener on the MacBook, I can no longer sync those changes on the Scrivener app on the iPad (although if I go to the Dropbox website, I can see those changes there), and vice versa (if I make changes on the iPad,…
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Can Camera Uploads photos get uploaded to a shared folder?
As a couple, we want one location for photos with the ability to edit/delete photos. We have a family account, is there a way that the auto uploads from our devices can be automatically put into a shared folder that we can then both manage?