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Can't create MS Word docs in Dropbox anymore
I'm a long-term user of Dropbox and I love it's use ability and function. To my dismay, in the past year or so I seem to have lost the ability to create Microsoft Word documents in Dropbox. This is a feature I used regularly, and now it seems to be a long and clumsy process. Let me explain how it used to work and now…
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I can't edit my Microsoft files on the mobile app.
hello, i'm having a trouble with file editing and modifying issue i can edit my word file when i use dropbox with desktop and laptop computer however, when i use dropbox with smartphone, i cannot edit or modify my word file. therefore, i only see word file contents when i use smartphone. even if i want to edit it. i use…
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How user-friendly is Dropbox on web, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox web application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on the web. Particularly, 1. Which features on Dropbox web do you find…
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Show destination folder name/path for 'Share to Dropbox'
Android OS: Share>Upload to Dropbox>'Choose upload location': That dialog window does not show the name/path of the destination folder it is displayingto the user. Often this forces the user to tap 'back' several times to see what node of the folder tree the app will send the file(s) to. If the user hasn't done a recent…
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Xmind always a conflict copy
Hello, I use Xmind. I use Dropbox to save my Xmind files so that I can work on them in both my Windows 11 desktop and my iPad Pro. When I save an Xmind file from my Windows 11 desktop, it appears as a conflict copy. I work on the files alone -- there is no collaboration; therefore, I am confused as to why I continually get…
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selective sync on iPad/iPhone not available
I like the selective sync option, I’ve made a folder on dropbox.com named “no-sync” and that is not visible on the PC’s. But this option is not available on iPad and iPhone. It is possible to add this?
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Can I highlight text in a document on iPad or iPhone?
I’m trying to highlight text in a document before I sen it to someone els
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Tagging while using Dropbox App & online
I’d love to be able to add tags to each of my photos, while using the app. I’m a sports photographer and it would be great if I had the ability to quickly add a tag for each player the way I’m able to add comments to each photo. I can do it on my desktop, but that is also very clunky. There’s got to be an easier way to see…
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Can't create a link using my mobile app.
Original dropbox is on my iPhone 11. With my old email address. I’m now using iPhone 15. I have the Dropbox app and can see all my photos. But I can’t send a link to my photos from my iPhone 15.
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What is the best way to utilize Dropbox when listening to music?
I placed my music in dropbox. If I want to listen directly using dropbox, I can listen only to one song at a time I had to select an other song in a folder to listen again. Is there a possibility to listen to more songs or a complete CD?
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My ebooks don't sync to my pocketbook Dropbox folder.
I used to be able to synchronise ebooks from dropbox on my phone to dropbox on my pocketbook. Starting from yesterday is doesn't work anymore. De pocketbook folder on my phone contains an ebook. But the folder on my pocketbook remains empty, after several times of synchronising. I have tried logging of my dropbox account…
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Read-only file, only on Dropbox for Android (!)
One file, docx., in a Dropbox directory - and only that file - appears as "only-read file" when I open it in Dropbox app for Android. Instead I can modify it without problems when I use the app on Windows 10 PC. I have copied the file from Dropbox to my PC, deleted it on Dropbox and uploaded it again: nothing changed. I…
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Can I selectively sync certain folders on the Dropbox app on Android?
Hello, while it's very clear to me how to apply the selective synchronization on PC, I don't know how to apply it on Android. I have an old tablet and I'd like to synchronize only one folder in it. I didn't find the procedure. How can I do it? Thank you, Liciarov
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"Nothing in folder" error when trying to attach Dropbox files to Outlook on iPhone
I have a very similar issue on an iPhone 15 trying to attach documents from dropbox to Outlook mobile email. Everything worked fine up until about four months ago when suddenly attaching to dropbox started giving the error “Nothing in folder, Looks empty over here“. Deleting the Outlook mobile app and reinstalling it and…
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Dropbox is uploading duplicate camera upload images, why?
When I open my dropbox folder on my computer in order to download photos from my mobile phone, all pictures are downloaded twice. Looking at my dropbox on-line and on the app on my phone I can see photos appear twice, sometimes 3 times. I have to delete all the duplicated pictures manually ☹️ What can I do to stop this?…
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Ghost like images after uploading from iOS device to PC
I upload my photos from iphone to Pc but the images are transparent & a ghost like icon. Didnt used to be like this. Please advise how i can change them as they only become visible once i select them etc.
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Why do files on my mobile app not match those on the desktop machine?
Half the time when I edit a file, then save it on my desktop machine, it doesn't sync to my tablet or phone. I get a version of the file that is 8 hours old, or sometimes older. This is a serious drawback...a major flaw IMHO...for a system that purports to share files. There should be a prominent button in the tablet or…
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Preserving time-date stamps when uploading content from iPhone.
I am trying to move and save my photos currently in my iPhone to a file in my compute and storage I am using Dropbox app on my phone to upload the pictures but when opening Dropbox app on my computer they have lost the time and date stamp on them. Is there a way that I can change that to have correct date and time pictures…
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How user-friendly is Dropbox on mobile, and how seamless is your collaboration with your team?
Hey everyone! I'm Ela, a Product Manager at Dropbox. Our team is dedicated to improving the Dropbox mobile application to ensure a seamless and user-friendly experience for efficient team collaboration. I'm eager to learn about your usage of Dropbox on mobile (iOS or Android). Particularly, 1. Which features on Dropbox…
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The keyboard doesn't pop up on my iPhone 16, so I can't search for files.
Since having iPhone 16 I can’t find the keyboard to do a search in dropbox
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Photo Tagging and IPhone
Hi, I want to use the new tagging feature to tag my hundreds of photos. I’ve heard you can only tag and search tags on Dropbox.com. Are there any plans to make tags searchable with an iPhone? And why is there little to no information anywhere online about this tagging feature? And also as it relates to iPhone? Also, why…
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The device is blocked when connecting iPhone with my PC.
When I connect my iPhone to the PC the synchronization doesn't start and I get this message "The device is blocked Dropbox could not import photos because Apple iPhone may be blocked. Unlock it and try again." My Dropbox plan is the 3TB one and I have about 15 thousand photos on my phone (I don't know if this info will be…
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Manually uploading content using the mobile app restricts to 400 at a time.
I bought Dropbox 2TB. I am thinking of canceling the subscription. I think Dropbox is such a waste. Even after 4 days, not even 500 photos are uploaded to Dropbox from my iPhone. I tried selecting photos and upload, there is a restriction to select all and I can select only 400. I have 16000 photos how can I do this.…
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Android devices not syncing with my PC
I have Dropbox set up on 3 devices, my Windows PC, an Android tablet and an Android mobile phone. The two android devices are no longer syncing with the main PC app. I have cleared cache via the Dropbox settings, logged out and on again, and deleted & downloaded the Dropbox again. Still no luck with syncing to the PC.…
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Can't upload photos from Samsung phone to Dropbox
Why cant dropbox upload my photos from my Galaxy phone
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I'm trying to download .mp4 files to iPhone but get an error "Couldn't save to this device".
I am trying to download an mp4 file to my iPhone and get the error "Couldn't Save, Sorry, this type of video cannot be saved to this device." I have removed the Dropbox app, restarted my phone and re-downloaded the app. No luck. I have also cleared the cash. Still no luck. Google has been no help. I'm sure I am not the…