Mobile
Discussion List
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What does the yellow icon on offlined files on the mobile app mean on iOS?
I have dropbox for Iphone. What does yellow icon with ! inside means on the right of some files? I have searched the web but no one seems to be able to provide answer. Help please
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I can't upload a MOV file on iOS, why?
I want to manually upload a single video from my iphone X (latest iOS) to dropbox. I selected video on iphone and clicked "save to dropbox"; after waiting a few min, it tells me to select a dropbox folder. After I do so, it then says "Can't upload file: there was a problem uploading {nameofvideo}.MOV. Please try again". My…
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How do I download photos from my Dropbox mobile app to my iPad?
How do i download photo’s from my Dropbox account to my IPad
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Why can't I open Microsoft files on my mobile device?
I updated my iPad Pro & now I can't open Dropbox files in Microsoft apps. I can see Dropbox, and I can open in other apps (Adobe, for instance), but Word, Excel, etc. tell me that the server is gone or the files are no longer on the server. But they are where they belong, and I can open them on other devices.
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How can I clear the saved login credentials from another user on the mobile app?
So here’s the scenario. I shared my phone with some family members and 3 of them logged onto DP from the app using the gmail option. They logged out but now when I want to log on I see their emails in the login history. I tried everything to erase this. I erased the app, I unlinked the emails. I just want my email to show…
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How can I move my Google Photos directly to my Dropbox account?
What is the easiest way to get all my Google Photos to Dropbox and to have new pictures taken with my Samsung 9+ phone to automatically upload to Dropbox.
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srt. file support for iPad
Why did my Dropbox account suddenly stop opening my srt. files on my iPad Pro? I have a number of srt files of japanese anime transcripts which I used to be able to view and copy from Dropbox, but now I get an error message when I try to view them.
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No "Edit" icon on Microsoft Office files in Dropbox mobile app
According to Dropbox support article, I should see an "edit" icon (pencil-and-paper icon) when I open a Microsoft Office document from within the Dropbox Mobile app on my iPad Pro. I don’t see the icon. I can open and save Office files stored in Dropbox by opening them from within the Word, Excel, etc. app. I just can’t…
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Can I join the iOS beta version of the Dropbox mobile app?
Simple question, Is it possible to join any kind of beta program for IOS? One of my strange hobbies is to run betas of iOS, macOS, but also productivity apps like Office or Dropbox 🙂
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Dropbox won’t play videos on iPhone app
I have Dropbox Plus, and have the Dropbox app on my iPhone 7 Plus. I tried to look at some baby videos of my daughter on Dropbox (from the last year or so), and none of them will play. They will register that it’s a video, but when I tap it to play, the length of the video doesn’t show, and nothing happens. I’ve tried lots…
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Is there a way to edit pictures in the Dropbox mobile app on my iPhone?
Hi, i wanted to edit a picture within the app, is there a way to do it on my iPhone?
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The camera upload feature on Android only works when I open the app, why?
Hi, I have the photo uploader feature turned on on my Samsung Galaxy S7, which I believe works overall. Although I have noticed that if I need it to upload a photo that I have recently taken, I need to open up the app on my phone before it will upload. I took a photo this morning; 4 hours later it still hadn't uploaded by…
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Dropbox App not Working on iOS 12
Earlier my iPhone 8 was running iOS 11.2 but today I finally updated to the latest iOS 12. However whenever now I am trying to open the Dropbox app it only is displaying a white blank screen at the startup and few seconds later just closing itself automatically. Can anyone please help me fix it asap?
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"There was a problem completing this request" error on the Dropbox website/mobile app
I am getting this error today when attempting to open files through desktop browsers as well as via the mobile app. I have tried two different browsers on my laptop (Firefox 64.0 and Chrome 71.0.3578.98, then Firefox again after clearing full history/cache in safe mode), and also the mobile app on iphone. No dice. I can't…
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Authentication required on iPad Files app
Hello, when trying to import from the files app on an iPad, it keeps asking for authentication in the Dropbox app, I did logged myself in the app but Files keeps asking and don’t give me access to the dB files. thanx a lot for your help.
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How to clear the Dropbox mobile app cache on iPhone/iPad?
Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data. I have zero files marked as "Offline" within the Dropbox app, so the app should not be storing any Documents or Data…
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What happens to all my pictures if I delete the Dropbox app from my iPhone?
Will I lose all my pictures if I delete the app on my iPhone?
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I uploaded my videos to Dropbox via iOS, but there's only sound and no picture
I have never had this problem before and it is very frustrating. I have a ton of concert videos that I took on my Iphone. They upload to dropbox. From there I copy them to my PC and create folders to save them. I have done this for years. But now when I do it all I get is a music note and sound. The videos are not there. I…
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My iPhone photos look like they're uploading to Dropbox, but the files aren't there, why?
I installed dropbox on my iphone6 in order to access some audio files on my phone from my laptop. I have a dropbox plus account. the files were made with the voice recorder app. They were placed in a dropbox folder on my phone. when I went to dropbox on my laptop the new folder was there but no files. the files all say…
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How to save (export) my Dropbox photos to my camera roll?
I'm uploaded my camera roll in dropbox and when i want to select my photos to save them in camera roll no any icon to save them, just I should select one photo! why !!? how to select my photos to save them in camera roll ?!
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Why won't a video from my Dropbox account save to my iPhone?
I am trying to export an MP4 from my Dropbox to my Iphone 6c iOS 10.3.3 but am repeatedly getting the 'sorry this type of video cannot be saved to this device'. Have searched around the internet and found this question asked loads of times, yet am unable to find a clear answer as to what the cause is/how to get around…
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Android Dropbox Chooser returns "Permanent failure" all of the sudden
We've used Dropbox SDK for 2 years now and everything worked smoothly. We also use Dropbox Choose to open images into our application. Today suddently we receive a 'Permanent failure' message for every image selected from a Dropbox folder to be opened. Are they any updates that impact the current implementation? Thank you.
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Dropbox needs access to my storage to view PDF email attachment
I have Dropbox on android, and everytime I open an email with an attachment it always says, 'to veiw this document Dropbox needs access to your storage'. All permissions are granted but I can't access my files anywhere. Please help I'm losing so much work.
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Can I back up my WhatsApp chats from my iPhone to Dropbox?
The Subject is the issue.
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Downloading files from Safari/Chrome on iOS 12.0.1 replaces the filename with a date/time
Hi, I have been experiencing this for a while. Whenever I export folks from Safari or Chrome on iOS 12.0.1 (Dropbox 118.2.2) the for gets its name changed to something like "File 2018 10 31 2359" (date and time) instead of original file name and type. I've seen this referenced for older versions, but not on current. How do…
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I have two Dropbox folders on my computer
On my pc, there two distinct Dropbox folders. If I click on the mdesktop icon, it opens to a recently installed Dropbox with new files. When I click on the Dropbox icon in the task bar, a differentDropbox opens with my old data. My tablet android tablet and android phone both have Dropbox an open to the old folder. How do…
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My Android app isn't uploading photos any more, why?
Paid dropbox account, Samsung S4 Dropbox app on android device no longer uploads photos. Trying clearing cache on android device, no luck