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Why is there so much data usage?
I had in one day (on a day that I didn't use Dropbox) 2.11GB data useage attributed to dropbox. Since then I have used data saver to stop background data useage and this is the first day Dropbox has used such an excessive amount of data. Has anyone had this happen and if so do they know what has caused this or how to stop…
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Can I access my Dropbox on Apple TV?
I have 2 Apple TV's and I'd like to access dropbox from them.
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Can I delete photos from my phone after uploading them without deleting them from Dropbox too?
Here's the essence of the problem: I have DropBox Pro installed on an iPhone 5s, iPad Air, MacBook Pro and Windows desktop computer. I do NOT want to clog up my iPhone, iPad and MacBook with files from DropBox. I want to simply upload and then delete them from the mobile devices. I'd like to use automatic Camera Upload but…
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Can I use Dropbox (on my iPhone 6) as a music player to play songs back-to-back?
How can I get songs to play one after the other on my Dropbox in my iPhone 6?
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Why are my iPhone photos imported as .heic files when uploading them to my Dropbox account?
Why are my photos from iPhone suddenly imported as .heic files to Dropbox? This only happened this week, say on Tuesday (July 4th). Has never happened before. Now I cannot see these photos on the desktop version of Dropbox. On the Dropbox app for iPhone, I see the files (with the ending .heic) but I cannot open them and…
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Export to ibooks
I uploaded a few audiobook (mp4) files to my dropbox and want to save them on my phone in ibooks. I don't see ibooks listed in the export options. How do I add it? Or is there a different way to save these files?
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Why do videos uploaded to Dropbox from iPhone X only play audio on a desktop?
All videos from iPhone X have sound but the video image is missing when downloaded to my PC running Windows 10. The videos were shot on multiple video apps with the same result. The result is the same for automatically synced videos (Camera Uploads Folder) or uploaded manually with the ios app. The videos appear to play…
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iOS 11 uploading duplicates
After uograding to iOS11 all photos are being uploaded again. Since Dropbox uploads and stores duplicates ‘by (lack of proper) design’ this is a problem.
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Android phone storage is filled with dropbox files that have never been opened on the phone
My phone is running out of storage because a very large number of my dropbox files are stored in the folder /storage/emulated/0/DocumentSync. Most of these were never opened on the mobile. I have no idea how or when they came to be downloaded. The cache was only a few megabytes, deleting it makes no difference. How can I…
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Error 0x80080204 when updating or installing on Win10 Mobile 1709 (FCU)
The installed DropBox version worked properly Trying to update from the Microsoft Store under Win10 Mobile 1709 Fall Creators update results in error 0x80080204. I then uninstalled DropBox. A new install now results in the same error 0x80080204.
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uploading to dropbox from a Xiaomi Redmi 4A
I've been trying to get it to auto upload or sync with my account, but unlike my earlier Samsungs, I can't find how to do it. I have a full account, and the app is on my phone and PC. Kev
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Changing the location of Camera upload folder
While uploading the pictures to Dropbox by default is uploading to Camera upload folder. How can I change the default location as I have 2 Iphone and would like to synchronize the pictures to Dropbox by enabling the camera upload option. If the pictures are going to be uploaded default in camera upload folder how can I…
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Trying to select multiple photos to move to folder within Dropbox (using ios app)
In the ios app on either the iphone or the ipad, at the bottom there is a row : Recents, Files, +, Photos, Offline. I select "photos". How do I select multiple photos there to move to a folder I have created within Dropbox? At the top right there is the option to select, but the only options I have there are "Delete" and…
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I'm unable to access my Dropbox files through the ES File Explorer Pro on my Android phone
I have ES File Explorer PRO installed on my android phone and suddenly i can't access my Dropbox files.
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Sign-in Failed. Sorry, an unexpected error occurred. Please try again later. [iOS 11, iPad Air]
Setting up a clean install of iOS 11.03 on an iPad Air. I'm trying to sign-in to Dropbox, with two-factor authentication. * I enter my username and password Get the SMS with the 6 digit code. Enter * Get the SMS with the 6 digit code. Enter * Enter the code, and get the error message: "Sign-in Failed. Sorry, an unexpected…
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iOS, UIDocumentPickerViewController export, and Dropbox 38.2.2/38.3.4
My iOS app uses UIDocumentPickerViewController to export files from my app to a user's Dropbox account. This has been working just fine. It worked for me just a short time ago with an older version of the Dropbox app installed on my iPhone. I just updated to the latest Dropbox app (38.2.2 and now 38.3.4) and now when I tap…
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iOS11 UIDocumentPickerViewController does nothing after selecting an attachement
We're currenty testing an app for iOS11 support and bumped into a problem with the new UIDocumentPickerViewController. An action opens the new UIDocumentPickerViewController, iCloud Drive is shown by default, we're tapping on the Locations button and switch to Dropbox. When selecting an attachement, the viewcontroller is…
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Stuck "importing photos..."
My dropbox is set to auto import/upload my iphone photos, which it is doing. But it keeps telling me it's "importing photos..." and the menubar symbol is constantly the camera symbol that usually comes up when its importing. It's like its stuck. Any help? System: Macbook Pro, OSX El Capitan.
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I can no longer see the "Export" button on the Dropbox mobile app; I only see "Share".
Hi! I use dropbox to sync up my files from my computer to my mobile devices (iphone and iPad). When I tried this morning to save my files to my phone, I discovered that the "Export"-button was missing and had been replaced by a share button (profile with a plus sign next to it). So my question is: How do I download my…
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I want to selectively sync my folders on my iPhone like I do on my desktop to save space on my phone
The selective sync feature on the desktop is great. But I cannot figure out how to do the same on my phone. I don't want all of my dropbox to sync to my phone, only some. Is this possible?
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Is it possible to upload a whole folder through the Dropbox mobile app for Android?
Being that android devices have a file manager, I was really hoping you could copy a folder (including all files and subfolders inside the folder) and paste on to Dropbox inside a Dropbox folder. Is there any possible way to upload a whole folder of files from the Google Android operating system? I don't think this can be…
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Links in PDF don't work on iPhone, iPad
I have made a project to share informations using PDFs contained in my DropBox space, starting from a QGIS Cloud application. 1) In PCs: the links contained in these PDFs are working only if the PDF is effectively downloaded (I believe that in the PDF reader of DropBox, links don't work: correct?). 2) In iPhone/iPad there…
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My Dropbox direct download links don't automatically open/download on mobile anymore.
All my Dropbox direct download links (ending in dl=1) won't automatically open/download on mobile any more. It was working yesterday but today, any of the links I test take me to the screen below. It used to start playing the audio clip from that screen. Here is an example link:…
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Can't reinstall on Windows 7
My Windows 7 desktop version does not run. There is no icon in the notification area. I tried uninstalling then reinstalling and nothing happens... no messages or errors. I can access my account via the my browser as well as on my iPhone. I've tried running as administrator but still nothing. I've looked through posts but…