Mobile

I keep getting a message when starting desktop Dropbox that I'm using an old version, but when I download install .exe and try to execute it says invalid and check app store. Seems it's confusing desktop with mobile app. If I go to mobile device it seems to be up to date, but I'm not sure. Version on mobile is 114.2.12.

When I try to preview an Open Document format speadsheet (.ods) file in DropBox for iOS it shows as .zip instead of .ods and I can't view the spreadsheet contents. Does anyone have any suggestions fixes or work-arounds fr this? (I tried using DropBox support but they refused to answer because the email address for my…

Hi, There is a feature on iOS to upload all photos taken and delete the source photos. However I only want to upload some of my photos and I also want to decide into which folder they go. In the moment the steps I have to do are: - go into the dropbox app, create a folder - select and upload the photos I like to this…

Dropbox sync only happens when I have the Dropbox iPhone app actively open, and even then it takes about 5 minutes to upload a single photo. This is for camera roll sync.

Hello, I have set up a the iOS 11 Files app with Dropbox integration. Initially all the files from Dropbox appear correctly. The problem appears whenever the Dropbox contents get updated outside of iOS, so for example if I upload new files from Dropbox.com . The shown files in the iOS 11 Files app do not get updated with…

In the Dropbox app on iPhone SE, I can open all my text files, but in some of them I do not get the Edit icon (looks like a cursor) at bottom left, so cannot edit them. In others, I get the Edit icon at bottom left, and can edit them. In both cases the text files are from the Notepad app on my Windows 10 PC. When I cannot…

I am working on an ipad Pro. A few months ago I puchased a tutorial consisting of 11 seperate videos which required me to use Dropbox to download them. All these videos worked perfectly at first. Now, 3 months later, every video on opening begins playing correctly then after about 45 - 60 seconds the picture freezes, the…

I have a plane trip coming up so I wanted to download some videos to watch offline. I selected a video on my Dropbox account to be available Offline, and after it finished downloading I tested it by putting my phone into airplane mode and the video does not play offline. It says "No internet connection." It is in my list…

hi when trying to access dropbox via goodreader i get the following error message: ERROR invalid server response: HTTP/1.1 400 Bad Request. on my other Ipad I didnot experience any problems.

With the latest iPad update I appear to have lost the ability to export PDF files to notability, which has been a key element of my workflow. When I start with a PDF file and choose export as I have been doing, what notability now receives is an HTML file, which it can't open. 

In the past week or so, every time I try to open a password protected PDF on my Moto G4 or Samsung Tab2, I get nowhere as the keyboard shows for an instant and then disappears. I click on the password area to enter the password, the keyboard flashes up on the bottom and dissappears almost immediately. Is this a bug in the…

I have always been able to select a folder or file and save/export it to my tablet. Now when I select a folder the save to device button is grey and cant be selected, and when I select a file, it takes me to an empty storage folder, cant find my sdcard, and the save button is greyed out. I am at my wits end and it is very…

How can I use Dropbox to backup my text messages?

Hello, I've been trying to connect with my Google account with the Dropbox desktop app, but when I click on the button, nothing happens... I tried by typing my email address and password below, but then it says that my email or password is incorrect. I downloaded the Mobile App from the Windows store on my computer, and I…

Hi, I use Db for pretty much everything however, when i download any video content, it plays fine whilst theres wifi or 3g/4g but as soon as it goes into airplane mode, no videos will play. Audio works fine but video doesnt work. Both mp4 and .mkv files. Any help on this would be great as other solutions ive read do not…

Hi all, My friend has uploaded 3 video's for me, she has an iPhone and I have a samsung. I need to download these video's so that I can edit them for a video we are creating but they will only download the audio when I have tried on both my phone and comp. Can anyone help me find a solution? Emma

Previously i have been able to access excel files saved in dropbox on my android tablet. I have been able to edit them and save them etc. However recently when i open a file in excel from dropbox there is a message saying if i want to edit i need to get office 365. Why has this changed all of a sudden and does anyone know…

Thank you for taking the time to ready my question. When I create folders they have these types of names and use these types of symbols: 06/08/18_Property Management Company Name_Property Address So, when I was using DropBox on my iPad I notice that by default it changes the forward slash symbol with a colon. No problem.…