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Videos freeze after few seconds
I am working on an ipad Pro. A few months ago I puchased a tutorial consisting of 11 seperate videos which required me to use Dropbox to download them. All these videos worked perfectly at first. Now, 3 months later, every video on opening begins playing correctly then after about 45 - 60 seconds the picture freezes, the…
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Videos not playing offline on iOS
I have a plane trip coming up so I wanted to download some videos to watch offline. I selected a video on my Dropbox account to be available Offline, and after it finished downloading I tested it by putting my phone into airplane mode and the video does not play offline. It says "No internet connection." It is in my list…
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Every time I open a Powerpoint file I get an error message from DB for no reason
I have powerpoints in unshared, regular folders that are synced to Dropbox as I've always done before. But now when I open the files (without moving them at all), I get a message If you move this file to (the folder it currently resides in with everything else), it won't be available in Dropbox or on any devices." This is…
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How can I get rid one of my files in my Recents list?
Mac 10.11.6 Dropbox 55.4.171 In my "Recent Files" there is a file that someone shared with me 4 months ago. As in "JoeBlow added 4 months ago". No one has used it since then. I want it to go away. Do I have to ask Jow Blow to stop sharing it with me?? That file is NOT in my own sharing folder. That is, do I have no control…
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good reader will not connect with dropbox
hi when trying to access dropbox via goodreader i get the following error message: ERROR invalid server response: HTTP/1.1 400 Bad Request. on my other Ipad I didnot experience any problems.
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Can no longer export to Notability
With the latest iPad update I appear to have lost the ability to export PDF files to notability, which has been a key element of my workflow. When I start with a PDF file and choose export as I have been doing, what notability now receives is an HTML file, which it can't open.
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Unable to enter password on document - Android
In the past week or so, every time I try to open a password protected PDF on my Moto G4 or Samsung Tab2, I get nowhere as the keyboard shows for an instant and then disappears. I click on the password area to enter the password, the keyboard flashes up on the bottom and dissappears almost immediately. Is this a bug in the…
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I'm having trouble exporting my files and folders from the Dropbox mobile app
I have always been able to select a folder or file and save/export it to my tablet. Now when I select a folder the save to device button is grey and cant be selected, and when I select a file, it takes me to an empty storage folder, cant find my sdcard, and the save button is greyed out. I am at my wits end and it is very…
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Connect with Google account but nothing happens
Hello, I've been trying to connect with my Google account with the Dropbox desktop app, but when I click on the button, nothing happens... I tried by typing my email address and password below, but then it says that my email or password is incorrect. I downloaded the Mobile App from the Windows store on my computer, and I…
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Videos not playing when offline
Hi, I use Db for pretty much everything however, when i download any video content, it plays fine whilst theres wifi or 3g/4g but as soon as it goes into airplane mode, no videos will play. Audio works fine but video doesnt work. Both mp4 and .mkv files. Any help on this would be great as other solutions ive read do not…
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Only getting audio when downloading a video
Hi all, My friend has uploaded 3 video's for me, she has an iPhone and I have a samsung. I need to download these video's so that I can edit them for a video we are creating but they will only download the audio when I have tried on both my phone and comp. Can anyone help me find a solution? Emma
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Can't edit excel files saved in dropbox on android tablet
Previously i have been able to access excel files saved in dropbox on my android tablet. I have been able to edit them and save them etc. However recently when i open a file in excel from dropbox there is a message saying if i want to edit i need to get office 365. Why has this changed all of a sudden and does anyone know…
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Use of "/" and other symbols
Thank you for taking the time to ready my question. When I create folders they have these types of names and use these types of symbols: 06/08/18_Property Management Company Name_Property Address So, when I was using DropBox on my iPad I notice that by default it changes the forward slash symbol with a colon. No problem.…
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Certain photos won’t show up in the upload photos menu when using the (+) button.
Using the iPhone app on a new iPhone 8. I’ll select a group of photos taken/downloaded in a day. Let’s say it’s 50 photos that day. It’ll upload the photos. Then once I go to delete them on my phone I’ll highlight the Group of photos that were uploaded and my camera roll count will tell me it’s actually 65 photos. So 15…
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How can I best go about moving Google photos to Dropbox?
Now that I have re-signed with Dropbox, how can I move my Google photo's into my Dropbox
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How to download photos from Dropbox to iPhone Photos app?
Is there a way to download photos I have stored in a Dropbox folder to my iPhone Photo Stream using the Dropbox iOS app? There should be a way to do this but I can't figure it out. I know there's a "Make Available Offline" feature but that doesn't appear to be it. (I can't figure out what that's for either but that's…
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Prevent images in a folder from appearing on the Photos tab
Is there a way to exclude a folder from being index to Photos?
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I'm having an issue opening the videos I've downloaded from Dropbox on my phone & desktop.
I have dropbox on my phone and computer. I am not able to open any old videos or current videos. I am getting a message " can't play, choose something else, this item is in a format we don't suport". My old videos were opening up and now they aren't. What has changed and how can I fix this?
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Ios11.0.1 “Cannot save file” error saving from Office apps to Dropbox
Issues since latest ios11.0.1 update on IPad. Error in excel, word, PowerPoint when “Save as” and selecting a Dropbox file. Error message is “Cannot Save File. That file name wont work because it includes invalid characters or it’s too long. Please try a different name. “ Have tried saving the file with the file name A but…