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Older Dropbox on iOS 9.3.5
Until just yesterday. i was happily using Dropbox on my iPad Mini (MD530LL/A) running iOS 9.3.5. Suddenly it stopped working entirely. I run it and it immediately crashes. Ive rebooted. Deleted the app and all its data. No luck. Are others experiencing the same sudden change?
Installed the Dropbox integration to VLC on iOS but not all folders appear when searching for files
I installed VLC onto my iPhone. It is the newest model and running the most current software. I enabled Dropbox integration because I house my media files on Dropbox. Many of my folders appear when searching for content, but not all of my folders appear, especially the ones containing my media. I checked the VLC forums and…
Save to camera roll doesn’t work anymore
I updated and suddenly began having an issue. I normally scroll my dropbox files on the iPhone Dropbox app, saving specific photos to my camera roll, either by pressing on them until “save to camera roll” shows, or by exporting and saving to camera roll. Suddenly, since updating, both of these actions lead only to a light…
Unable to edit Dropbox files through third-party editing apps on Android
Why can I Not save any of my Dropbox files edited with Android third-party apps like Jota+ Text Editor or QuickEdit or any other . I can open with these editors apps but really not save . When I press save it shows a successfuly msg but it doesn't work . Why ?
STILL can't get my Dropbox photos to show up in my Android gallery
I've read all the related forum posts dating back to 2012 with no avil. Problem: I use dropbox mostly for photoshop files and JPG photos. I have many folders and subfolders with pictures and files. Today I started uploading some of these pictures to instagram, so I first selected a folder and 'saved to device'. This did…
How Connie, a member of the Community, uses Dropbox
We love hearing how you, the Community members use Dropbox. Everyone has their own favorite features and little hacks, so we want to share some with you! Up first, we have Connie (@ConF2_0), a long time Dropbox Plus customer, member of the Dropbox Community, and avid Vault user. Connie sat down with Gavin, a member of our…
Android: Kdbx files can only opened with Google Drive-PDF-Viewer which is wrong!
Why can I open Keepass *.kdbx files only with Google Drive-PDF-Viewer?? It is no PDF. Why does the dropbox app does not let me choose a different App to open the file with? Why not use the android default app open selection??
No preview: .msg-files can‘t be read
Dear community, I would like to preview .msg-files (MS Outlook) on iOS-devices. When I click on a file, it just shows the file name instead of the content. I have installed the outlook app and the MS Office app. I appreciate your help. Thanks.
What do I do about my Live Photos and metadata on other uploads?
Dear Dropbox Community, I have read through so many posts after searching the term “Live Photos" but still do not know if Dropbox lets you upload Live Photos from an iOS device, using any method would be fine with me. I only care about preservation and maintaining metadata. So, can I make it simple and ask: Live Photos and…
After update and "migration" no longer can find offline files.
I have quite a few ofline files. Mostly chaptered audio books, in mp3 format. My audio book player needs to know where they are. The built in player is not good for audio books, it lacks many features. It was working yesterday but after the Dropbox update I received they are gone, or moved from the previous location. They…
iPhone HDR hevc videos and Camera upload
Hi, but the videos taken with the new iPhone 12 are saved in a very bad quality, using Camera upload functionality from the Dropbox iOS app. They are mov files (it should be hevc), the colors are all wrong (it looks almost black and white), and they are compressed (I would like to keep the original). It doesnt seem there…
Camera Uploads not running automatically
I use and android device - I need to open up my dropbox app and go to camera uploads for my phone to start uploading photos. This has been the case for some time, but i'm sure that this happened automatically in the past. I use this feature a lot for work...and many times I go to find my photos in my personal Dropbox on my…
I'm getting duplicates when I export on my iPad
Frequently I find two copies of a file imported to Notability on iPad after export from Dropbox - only tapping once, then tapping OK after link message. What am I doing wrong, please?
Decryption fails running iOS 14.2
Just updated iPhone and iPad to iOS 14.2. Now, trying to open an encrypted file, it tell me "Decryption Failed. Null" If I open with Excel, it works fine. Anyone else having this issue?
The Dropbox mobile app is taking up a lot of space on my Samsung Android phone
Hi everybody, Dropbox app is actually taking 3gb on my phone (Samsung S7). In dropbox online guide they suggest to free space deleting cache memory, but on my phone dropbox cache memory is only 32 mb at the moment, the apk is 160mb (more or less) while the 3 gb is dropbox user data! I suppose if I delete all user data from…
iPhone uploads to dropbox suddenly stopped
I have been using Dropbox to store photos from my iPhone for years. Every so often, I upload them from my phone camera by opening the app, touching the photo icon and the uploads begin. It is set to use wifi, not mobile data, but that is no different. Until October 6th ago. As far as I know, I did not do anything. Why I…
Open "deleted files" folder on iPhone in order to permanently delete them?
How to open the "deleted files" folder on iPhone app in order to permanently delete files before 30 days?
Unable to save to Dropbox
I am using an iPad with IOS 12. When I try to save a file the “save” option is greyed out, even if I choose a folder. I have deleted the Dropbox app and reinstalled with the same result. Locking for assistance.
WhatsApp pictures not uploading to Dropbox on Samsung S9 Plus
I have not seen a clear answer yet to this very simple issue : the WhatsAppp folder in my Gallery is not sync-ing with Dropbox. There use to be a menu where one could select the folders in the Gallery for syncronisation with Dropbox but it has been removed or it is hidden now. Can anyone from Dropbox help with a direct…
Why do I keep seeing a 'Waiting to upload' message when trying to upload files to Dropbox?
All day i have been trying to upload photos, however there is no upload activity. All i keep seeing on the photos i want to upload is "Waiting to upload". I have tried to upload the photos through my wifi and mobile data but wouldnt work. I have tried to upload different photos but wont work. I am using my iphone to…
No longer able to choose upload folder from Android
In version 14.2.2 of the Android app, and probably already in the previos one, on Galaxy Nexus, when I try to upload to Dropbox from any location (gallery, Camscan, etc.), I can no longer choose the target folder: Dropbox gives me the first folder I used after reinstall, and I can only create a new subfolder (or canel…
I'm not able to edit files in the app on my iPad. Any ideas?
I am collecting information into Dropbox files re ancestry. I am not sharing. I have Dropbox app on my iPad. I go into a file I have already recorded information I cannot add or change text.This defeats the object of the exercise
How to select all files at once in Dropbox iOS/iPadOS app ?
Inside a folder where I have multiple files, I see a select icon on the upper right corner of screen but when I tapped I don't see any select all button. This means I have to tick on every single file until the end. It is an unforgiven painful. Tap and slide on files to select multiple files (like in Files/Photos stock…
Videos not uploading
I went away for a week. Came back all my photos uploaded into the Camera Upload folder as normal but none of my videos have uploaded at all. Any idea why?
Saving Files from Safari to Dropbox App (iPad and iPhone)
Hey there! I'd like to save files (mostly PDFs) directly from Safari to my Dropbox, but it doesn't work on my iPad as well as on my iPhone. To do so, I take the following steps: 1. open the file in Safari 2. click on the 'sharing button' (the square with the arrow 😉 ) 3. choose 'save to dropbox' (if I choose directly the…
Unable to open a password-protected Office file through the Dropbox app on Android
An excel file (.docx) was shared with me through dropbox. I WAS able to open it on my android phone. Then, we decided to have it password protected, so the owner added a password. Now, I can't open it on my android. In fact, when I try to open it, it crashes the Dropbox app. I have already tried uninstalling and…
No Edit button on iPad
Hi, i’m unable to open and edit a Microsoft file from the Dropbox app on my iPad. There is no paper and pen icon that others talk of. Someone else posted similar but found that it was due to file naming, but mine are named .xlsx which is apparently the accepted form. Everything is up to date, no idea what else it could be.…
Dropbox app android won't upload till app is opened
Hello, With my samsung S9 running on android 8.0.0 my dropbox app only uploads the pictures when I open the app. Before it was uploading always.

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