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How to get full screen display back
Dropbox on the iPad now shows Google Chrome on the right hand side and I cannot get rid of it. Do not suggest clicking across there is no such cross. Or double tapping the document you're trying to read. That does not work either 😞
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Copy any part of a text in my files in Dropbox
I cannot copy any part of my text in my files in Dropbox. I can select text I want to copy but there is not any function for copyng, from my tablet and my smartphone android too. How can i do?
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View Emails saved in Dropbox
Hi Team, how can i view an email on my Iphone that i have saved in my Dropbox folder? i have to save it in a Text only file to view it which is a pain, i want to be able to simply drag & drop Cheers Craig
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Copy box does not appear when text highlighted on Android
When I highlight text in a document on my new Samsung Galaxy S10 the box that would allow me to select copy does not appear. It appears with other apps and it appears with the Dropbox app on my old iPhone 6. I tried uninstalling and reinstalling, though I probably already had the latest version of the Dropbox app since the…
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Photo & Video file names from iPhone Uploads
Hi, I'm new to the community so please bear with me. I have been uploading my photos and videos from my iPhone using "Camera Uploads" because the file names are perfect for my use, namely it shows the date in reverse and the time. e.g. 2020-04-01 10.23.06.mov However, when I select videos or photos to upload i.e. manually…
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Outlook on iOS cannot see all folders in my Dropbox
I use Outlook on both my iPhone and iPad. When I go to attach a file from a new email, I can access my Dropbox account, but I do not see all of the folders in my account, nor all of the files. Does anyone know why this is the case? I have the Dropbox app on my devices and that app can see all of my folders and files. The…
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I renamed a file and I can't open it now as I'm getting an error. Can you help?
I re-named a song file in my Android app and now that i have done that it will not open. Keep getting an error message. How do i keep the nae change and still listen to the song, ? I need have many versions and need them toe named differently for identification
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iOS app opens to blank screen
Every time I open the Dropbox app it just goes to a blank screen so I can’t access any of my files. The only way I can fix it is to restart my phone which takes a lot of time as it seems to only work once or twice in between each restart. I’m using an iPhone 7 with all updates applied and have updated the app on every…
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Picture Uploads from iPhone to Dropbox (file size varies)
I just took a picture on my iPhone X. I have Camera Uploads enabled so it uploads to my Dropbox and is titled "2020-02-12 13.07.52.jpg". The file size shows as 8,905KB on my Win 10 PC. Back to the phone. In iPhone Photos I select the picture and email it. It asks which size I desire to send, I select Actual Size showing…
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Can't import files into Procreate from Dropbox.
want to import files into procreate from my dropbox, files are suddenly not there anymore the dropbox little icon is not there at all
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How to download Dropbox audio files to iPad/iPhone for use in Apple Music playlist?
I need to assemble playlists using audio files I uploaded to my Dropbox. How can I download my Dropbox files to my iPhone for assemblage into playlists? I need to do this ASAP. Thanks in advance.
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Get apk file in Dropbox to Downloads in Amazon Fire HD tablet 7th gen
I have an apk file (Kindle format) I want to install on my Amazon Fire HD 10 tablet. The tablet is a replacement for my HDX tablet, which finally died an ignoble death. The app works on the other tablets and phones, but it does not "work" on the newer HD tablet. I think it will work if I can get it downloaded/moved and…
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Android - camera uploads progress bar missing
Why is the the upload progress bar is missing on camera uploads? I have no idea if the upload is complete, stuck, still going... no feedback whatsoever, it's just happening in the background. Not to mention I have to launch the Dropbox app to trigger camera uploads. Poor. It's all so broken these days. Samsung S9+ on…
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dropbox grayed out/greyed out when attempting to share or move files from ios pages
Before going into details, I have updated to both latest versions of dropbox and pages as of today. We are tired of dealing with icloud’s behavior and were planning to move over 2,000 files from icloud Pages folder to our dropbox account. However, when choosing Share or Move for any file, Dropbox is the only choice…
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Import Music on iOS without Computer
When I add music files to my Dropbox, I want to import and play them on my iPhone. I would like to use an iOS music app instead of Dropbox preview (which is inefficient for playing music). However, the default iOS "Music" app requires me to use iTunes on my computer to import Dropbox files onto my iPhone, which takes too…
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link to a pdf file shows invalid format.
this link shows message " invalid format" on cell phone https://www.dropbox.com/s/5f44bkcdc5q97v7/pbrotationinfo.pdf?dl=0
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large PDF crashes iPad app
I am a musician and keep my fake books - large PDF files - on Dropbox. There are several of them and they're about 25-30 MB apiece. All open OK on my MacBook, iMac and Android devices, and all but one of them open OK on my (iOS 10) iPad. The one that won't open on the iPad locks up the app to the point that I have to force…
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Dropbox no longer uploading photos edited on iPhone?
Literally overnight, Dropbox has stopped uploading any photos that I’ve edited on my iPhone 8. The files just sit there forever stuck in waiting to upload mode. However, when I upload unedited photos, it works instantly. What’s happened? Any ideas? It’s always worked for me for years. What’s changed? Any help greatly…
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"Export Failed" when trying to download file to iPhone
I just got a new iPhone that is only connected to my home wifi connection, and I've downloaded Dropbox and I'm trying to save a short video to my phone from my DropBox folder to share on Instagram, as I've done routinely in the past with my old iPhone. For some reason, it keeps saying "Export Failed" and was first saying…
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Stop renaming my files! (on auto phone upload)
Video files ( possibly photos too ) get renamed on automatic upload from the phone to Dropbox. There must be a really good reason for Dropbox to rename files and I'd like to hear it. It's very annoying because the file names are perfectly fine the way they are and so I can keep track easier for missing files, innterrupted…
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i Phone X cannot import photos -device is locked
When I plug into my iPhone X with my computer (Windows 10) dropbox pops up a message ''Device is locked'' I tried all the ways that I read here in Dropbox support but nothing works . I choosed ''I trust '' to my phone , I reinstalled dropbox in my computer, I opened the photos when I pluged the device and I changed the…
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Removing Offline files from mobile device
I have all of a sudden run out of space on my Samsung Android phone. My cache shows as empty. My next thought is to remove some of the files I have downloaded for Offline viewing. 1. Do I have to do this one-by-one each file in the folder? 2. When I select the dropdown next to a file, there is a Delete option. When I click…
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Photos failing to upload. Error:Dropbox doesn't have the permission to read the files
I am trying to clear some space on my phone so I have been uploading photos onto dropbox. I had no problems at first, but all of a sudden I can only upload 1 photo successfully, if I try to upload more than one it'll upload one and all the other photos will fail to upload. It says upload failed and dropbox doesn't have the…
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Where are the offline files stored on Android, and how is that location maintained?
Where are the offline files stored on Android, and how is that location maintained? Experimenting with a Moto G4 I chose a file in Dropbox and selected "Available offline" then used a File Manager and found the file in: root/sdcard/Android/data/com.dropbox.android/files/u1234567/scratch What is the `u1234567` portion? Is…
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There’s no option to attach a Dropbox file on iPhone X
I recently got the iPhone X and cannot attach dropbox files in the Gmail app. Please help 😞
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Can’t open PDF, Docs, txt files on iOS
I can’t view my .pdf, .docs, .txt files. I haven’t a tried other extensions. I can open and view photos though. When I go to Dropbox app —> files —> open .pdf file —> it loads forever. (Spin wheel) The problem started around 2019 Jan 13. I am on iOS version 12.1.2. I am on Dropbox app 126.2.2. I am on a paid user of…
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Folder is empty on my devices
I cannot access any of my files on my devices (iPhone, iPad) says the folder is empty. I have a few clients folders who’s folders are now "empty" I need help
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Folder has too many files to download
I have a large folder called Pictures, within which are many subfolders (532 if Windows Files Explorer is to be believed), the whole containing 17,732 files (all pictures), adding up to 46.5 GB - quite a small proportion of my 2TB allowance on Dropbox. This all syncs to my PC. I use my iPad to access these pictures from…
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Rename file and remove the extension on iOS
On iOS, I have a file called "key". I needed to copy the content of this file to the clipboard. Dropbox wouldn't open or preview the file as it was. So I renamed it to "key.txt". Now I was able to open the file and copy its contents. But renaming the file back was a problem. If I renamed it to "key", dropbox added the…