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Android Dropbox sync
I have installed Dropbox on 2 Android tablets. Both can access shared folders. However, when I try and sync either of them I am asked if I want to set up Dropbox on a computer. When I press the SKIP link I am returned to the shared folders, no sync takes place. So basically I cannot sync. Help please!
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How can I download my files with the original date they were created?
I moved from Samsung to iPhone and had to use Dropbox to move my pictures between devices. However there doesn’t seem to be a way to download from Dropbox and keep the original date the photo was taken, it defaults to the date of download. Is there any way to keep the original date so I can sort by date on my phone?
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The Requested Operation Couldn’t Be Completed error - Dragging & Dropping into Files app on iPad
Dragging and dropping error using the stock files app on iPad OS (13 latest) with the latest version of Dropbox installed. Each time I try to drag and drop a file using the files app I'm greeted with an error message: The requested operation couldn't be completed because the feature is not supported. Any ideas to fix it?…
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Is there a way to save a video from Dropbox to my iPhone's camera roll?
Hi, i'd like to save a video from the dropbox app to my camera roll from my iphone x. These videos were made with an old camera, i saved them on a sd card and uploaded it to my dropbox. Now i want to save them on my iphone via the dropbox app. The preview in the app works very well, i can watch the video even when i change…
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Android App: Cannot Connect To Dropbox. Make sure you're online, or try again later.
Hi everyone, Does anyone know how to resolve this? When I try to open the "File" tab on my android phone it says: "Cannot Connect To Dropbox. Make sure you're online, or try again later." yet when I click on home, it shows all my latest files. I just can't get to my folders and it is driving me bonkers! I cannot upload to…
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Camera uploads has a stuck photo
For weeks now, Camera uploads has a message at the top: Camera uploads (1 left) Couldn't upload photo. Tap for more info. Tapping just gives me the generic help page, which is oriented toward complete failures to upload. That's NOT my problem, because all my other photos have been and continue to upload just fine. How can…
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How to integrate Dropbox and Dropbox for s mode
I have 2 dropboxes. 1 is a Dropbox that I access on my desktop Windows machine, and another is a Dropbox for s mode that is accessed through my iPad. I didn't ask for that one. It seemed to show up when I got a new computer 3 months ago. It is hard to move things from the new dropbox to the old one. Click and drag doesn't…
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"Can't Connect...check your internet connection" Android error
Whenever I try to view a file someone has sent me, the Dropbox app in my phone (Android, Samsung Galaxy S9+) says "couldn't connect to DropBox, please check your internet connection". I have internet connection (I've tried it with full LTE bars and with full wi-fi), but it still gives me the message and won't allow me to…
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Upload failed for PDF File from CamScanner
There was no issue for the upload from CamScanner under PDF File previously but today I had an error of "upload failed". Please assist.
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Save to Device on android phone - Single file vs multiple files
I am on Google Pixel 4. I want to download more than 5 photos at a time; However, they don't show up on Gallery app - Google Photos, Instagram and Messenger. I checked Folder app. They are still there. But for a single file, I downloaded one and it showed up. I have been trying to solve this issue for 3 years but nothing…
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MOV file downloads to Dropbox with audio but without video
When MOV videos from my wife's iPhone download to our Dropbox desktop app, we can't view them. The audio transfers but there is no video with it (black screen only). I do not have this issue with my Android phone, which transfers as a MP4 file. I also noticed that we are able to view her MOV videos from Dropbox.com, just…
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Dropbox Android app can't connect
My Dropbox Android app updated overnight, and I now get a message "Can't connect to Dropbox. Make sure you're online or try again later" when I click on Files in the dropdown menu on the left. However, the Home menu item works. My internet connection is also working fine. Can someone please help advise what I should do to…
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iOS unable to save to Dropbox from Chrome or Safari
* When attempting to export a pdf file from iOS 12 iPad, Chrome or Safari the original file name changes to "file" followed my the month, day, hour, minute & second. Have attempted from iPhone and problem does not occur. Need the original name maintained during the exporting operation.
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How can I view the metadata of a file on the mobile app for Android OS?
Have just changed from Apple to Android. How can I view metadata? There is no 'About' function when using the Dropbox Android app
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File type changed on its own
I have a folder where I keep my instrumentals and they are all saved in .wav or .mp3 files. I was going to listen to one particular file and noticed it had what resembles a lock by it instead of a wave symbol. I tried opening it and it only gives me option to open as a .txt file. I don't know how this happened and how I…
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Install .apk from dropbox not possible anymore, "unable to send"
Hi, thanks for your great product! I am developing some apps (well, more 'learning to develop' at the moment 😉 ), and at least a few weeks ago, the following worked for me: * compile .apk file on my windows laptop * copy .apk file to dropbox-folder on laptop * open dropbox-folder on my android-10 smartphone * click on .apk…
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Ez Expense Manager files are not syncing between my iOS devices
Ez Expense manager files not syncing on iOS. Was working ok in Android (Samsung G Note 3 & Tab S2) since change to iPhone 11pro & iPad 11pro they are saving /working on two separate databases. Both have original files from Samsung sync but new files created on iPad won’t appear on iPhone and vice versa. Saving database and…
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The pen icon for using the Apple Pencil is inactive within the mobile Paper app, any ideas?
Hi, I have iPad pro 10.5 & pencil (1st gen). The pen icon is always inactive in the app.
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How to upload Ipad Notes to Dropbox
Hi, I have a lot of stuff on iPhone Notes and want to save it to Dropbox. When I click the upload square on the top right of my Note, it doesn't show the Dropbox option even though I have a Dropbox App on my Iphone. How do I get this option to appear ? Someone told me I'd have to add them individually which, worst case…
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My email attachments are opening with dropbox
Hi everyone, first time poster. Thanks for having me. Ive just got a new phone, samsung galaxy S8+ and I've got my dropbox working fine expect that when I open any pdf file in my email (blue mail app) it is opening with dropbox "view", it then will only let me add to dropbox and nothing else. When I do add it to dropbox…
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Why am I getting a "Can't save" error message when I try to save a scanned doc?
I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later" I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the…
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What does the box with the arrow down do on the app for Android devices?
When you select a file, what does the box with the arrow down do? Downloads/imports the file? If so, I can't find the location of the file on my phone.
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Export files from dropbox, on iPad, to folder on iPad.
Can't use Move or Copy. Export needs Upgrade.
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Restore deleted files via iPad app only
I have only a Dropbox app on iPad not on a MAC or PC. I am trying to restore a Word file deleted in error last week. I tried to follow the instructions by clicking files on the left side. But I cannot see a sub selection for deleted files to search for this file to restore. Any help would be most appreciated.
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Using your mobile device to stay in the loop while working from home
When you’re in the office, you may be used to working exclusively on a laptop or desktop computer. Now that you’re working from home you may want to change your habits, and make more use of your mobile devices. Learn how to make the most of your mobile access to Dropbox. Access your Dropbox files and folders anywhere by…
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Dropbox greyed out on IOS 13
Got a new iphone 11 with IOS 13 preinstalled. Cannot change default download location to dropbox. I can access dropbox files through app and through Apples files app after adding dropbox within files app. However, when trying to change default download location through safari settings the dropbox choice is grayed out. I…
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Force link to open in same browser instead of app
This is regarding a link on my site to my public dropbox folder. Is there a way to format the URL to open in the browser that the URL was opened from, rather than the DropBox app? For example, currently if a user taps on a link to a public DropBox folder within Safari iOS and the user already has DropBox installed on their…
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How do I open PDF files from Dropbox on Android devices?
Hello :-) There is a problem with PDF files. They do not open when downloading in android devices :-( The dropbox link is ?dl=1 There isn't any problem when downloading in Desktop PC and Apple iOS, there is problem only in Android. Look here for the PDF file as an…
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Viewing text file without extension in Android app?
I have thousands of text files with notes that I would like to be able to view on my Android phone. Most of them don't have an extension. Many of them are simply called README. As far as I understand it, the Dropbox App, being rather basic, is still lacking the functionality to view these files. However, there is the…
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How do I fix the 'Couldn't load content' error for viewing PDF files on iPad?
Hi! I'm getting this error on select pdfs stored in Dropbox when I try and access from my iPad. File is accessible via iPhone and Desk Top on the same network without any problems. Thanks!