Mobile

File type changed on its own
I have a folder where I keep my instrumentals and they are all saved in .wav or .mp3 files. I was going to listen to one particular file and noticed it had what resembles a lock by it instead of a wave symbol. I tried opening it and it only gives me option to open as a .txt file. I don't know how this happened and how I…
Install .apk from dropbox not possible anymore, "unable to send"
Hi, thanks for your great product! I am developing some apps (well, more 'learning to develop' at the moment 😉 ), and at least a few weeks ago, the following worked for me: * compile .apk file on my windows laptop * copy .apk file to dropbox-folder on laptop * open dropbox-folder on my android-10 smartphone * click on .apk…
Ez Expense Manager files are not syncing between my iOS devices
Ez Expense manager files not syncing on iOS. Was working ok in Android (Samsung G Note 3 & Tab S2) since change to iPhone 11pro & iPad 11pro they are saving /working on two separate databases. Both have original files from Samsung sync but new files created on iPad won’t appear on iPhone and vice versa. Saving database and…
The pen icon for using the Apple Pencil is inactive within the mobile Paper app, any ideas?
Hi, I have iPad pro 10.5 & pencil (1st gen). The pen icon is always inactive in the app.
How to upload Ipad Notes to Dropbox
Hi, I have a lot of stuff on iPhone Notes and want to save it to Dropbox. When I click the upload square on the top right of my Note, it doesn't show the Dropbox option even though I have a Dropbox App on my Iphone. How do I get this option to appear ? Someone told me I'd have to add them individually which, worst case…
My email attachments are opening with dropbox
Hi everyone, first time poster. Thanks for having me. Ive just got a new phone, samsung galaxy S8+ and I've got my dropbox working fine expect that when I open any pdf file in my email (blue mail app) it is opening with dropbox "view", it then will only let me add to dropbox and nothing else. When I do add it to dropbox…
Why am I getting a "Can't save" error message when I try to save a scanned doc?
I scanned a documented and it's showing the error "Can't Save. There was a problem saving the file. Try again later" I tried to disable wifi and use mobil internet to no avail. The internet works fin in the browser. Why can't I just save the scan in the files then? Ah so disappointed! Is there a way for me to save the…
What does the box with the arrow down do on the app for Android devices?
When you select a file, what does the box with the arrow down do? Downloads/imports the file? If so, I can't find the location of the file on my phone.
Export files from dropbox, on iPad, to folder on iPad.
Can't use Move or Copy. Export needs Upgrade.
Restore deleted files via iPad app only
I have only a Dropbox app on iPad not on a MAC or PC. I am trying to restore a Word file deleted in error last week. I tried to follow the instructions by clicking files on the left side. But I cannot see a sub selection for deleted files to search for this file to restore. Any help would be most appreciated.
Using your mobile device to stay in the loop while working from home
When you’re in the office, you may be used to working exclusively on a laptop or desktop computer. Now that you’re working from home you may want to change your habits, and make more use of your mobile devices. Learn how to make the most of your mobile access to Dropbox. Access your Dropbox files and folders anywhere by…
Dropbox greyed out on IOS 13
Got a new iphone 11 with IOS 13 preinstalled. Cannot change default download location to dropbox. I can access dropbox files through app and through Apples files app after adding dropbox within files app. However, when trying to change default download location through safari settings the dropbox choice is grayed out. I…
Force link to open in same browser instead of app
This is regarding a link on my site to my public dropbox folder. Is there a way to format the URL to open in the browser that the URL was opened from, rather than the DropBox app? For example, currently if a user taps on a link to a public DropBox folder within Safari iOS and the user already has DropBox installed on their…
How do I open PDF files from Dropbox on Android devices?
Hello :-) There is a problem with PDF files. They do not open when downloading in android devices :-( The dropbox link is ?dl=1 There isn't any problem when downloading in Desktop PC and Apple iOS, there is problem only in Android. Look here for the PDF file as an…
Viewing text file without extension in Android app?
I have thousands of text files with notes that I would like to be able to view on my Android phone. Most of them don't have an extension. Many of them are simply called README. As far as I understand it, the Dropbox App, being rather basic, is still lacking the functionality to view these files. However, there is the…
How do I fix the 'Couldn't load content' error for viewing PDF files on iPad?
Hi! I'm getting this error on select pdfs stored in Dropbox when I try and access from my iPad. File is accessible via iPhone and Desk Top on the same network without any problems. Thanks!
How can I automatically upload photos and videos from my phone to my computer?
How do i get my photos and videos to automatically upload from my Iphone x to my PC
Uploading a large voice memo from iphone to Dropbox
I have a large voice memo that I recorded on my iphone. I want to copy it to Dropbox but can't work out how. The file it too big to save to Dropbox on my phone - it just stops. If it helps, I can see and hear the voice memo when I plug my phone into itunes, so if there is a way of moving a large file from itunes to Dropbox…
Full-text-search not working for Plus
Hi, I'm currently trying the Plus plan in order to substitute my Evernote account. One of the needed features is the "full-text-search" and as stated in dropbox webpage: "If you're a Dropbox Plus, Professional, or Business user, you have access to a feature called full-text search, which can find files by file name,…
Can't view or download any file using ANY web browser
Wow always use the desktop client or android. But on web browser Firefox, Chrome or Edge, all in private mode I cannot preview OR download any of my files.
Viewing The Size Of Each File & Folder - Desktop App & Mobile App
Desktop App Step To Reproduce: 1. Log into your dropbox account via a computer 2. In the left hand pane, click on Files 3. You will now see all of your files and folders 4. Notice there are four columns, Name, Modify, Members, 3 elipses 5. Notice there are no column for file size 6. When I change the 'View As' option…
I can't upload files from my iPhone to Dropbox
Ever since I got a new iPhone 11 Pro a couple of weeks ago, I'm unable to upload any files to Dropbox from the phone. The process looks as though it's going to work - click the Send icon in the lower left corner, choose, Dropbox, and then I can choose a Save To destination folder. However, once that's selected, it won't…
Drop box no longer option for attachments on my iPad using Apple mail
I am using an iPad and running iOS 12.4.3 and Dropbox version 166.2.8. I saw the Dropbox icon fade to black and do its update/cleaning but after this I am no longer able to find access to Dropbox files to use for attachments in mail. I have checked the file app and Dropbox does not appear as an option. Thanks for your help
Export pictures to instagram
Hi! I'm trying to export videos from Dropbox to Instagram. I choose the "open with" option and navigate to instagram, but when I click on it nothing happens. I don't get an error message and am not navigated to a new page. Is this because Dropbox is trying to export my video onto my phone and there isn't enough space for…
Import photos from Dropbox to Adobe Lightroom
I have been able to import photos to Lightroom on My IPad from folders on Dropbox. When trying that today it seems not to work. I can find the photos without any problem and select them for import, but then nothing happens. Sometimes if I just select one single photo it will be imported correctly, but most often even that…
Can't attach files to emails in iOS
Hi, I cannot seem to attach a file from my Dropbox into my email using gmail. When I click on the attachment icon it does not give me the the file source of Dropbox, Just my ipad and Cloud are my choices. I am using an iPad and do a lot of emailing from it.
Paper iOS App Hyperlink Formatting
Hi! I’m enjoying using Dropbox Paper on my iPad using a Smart Keyboard. However, I couldn’t figure out how to format hyperlinks. I copy a URL. Then select a portion of text on Paper. Then press CMD+K and nothing happens. (This works on my desktop through web interface). I looked for a UI button but didn’t see any related…
Stop android whatsapp photos auto uploading
How do I stop my android phone automatically uploading all my whatsapp photos and only upload the photos I take?
Can't open msg files from iPhone
.msg documents can not be read via Dropbox from Iphone,. If I send the .msg document by email, my iphone can read it. Dropbox should be able to recognize the .msg files and redirect them to the Mail application. Someone knows an Apps cant read .msg?
Download pics from dropbox Shared link to iphone and view in photos? How?
1. I have a shared link of phots [link removed by moderator] 2. I want to copy the photos to my iphone How do i do that? Thanks

Mobile

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