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Ability to attach Dropbox files to email in Mail app on Ipad has disappeared
I have regularly been able to attached documents from Dropbox when creating an email on OSX Mail app. However, now I am not able to. Steps that fail are below: * Create email on iPad with Mail. * Tap on the paper clip icon OR tap in the body to get banner of options, including Add Attachment * Window opens with file access…
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I can't make folders available offline on Ipad Pro
Hi, I recently bought an Ipad Pro. I have a hard time getting my dropbox to work which is very frustrating. I have tried to make my entire dropbox available offline (as on my Macbook) but without success, because it says I need to upgrade to Dropbox Plus. I can only choose individual files and make them available offline.…
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Trouble with Epson Connect
Using Epson WF-7710 and Trying to Scan to Cloud to Dropbox Folder Getting Error: Error(Access Denied) Followed by an email with the following message: Your scan data was received, but not transferred to Dropbox. Product name: WF-7710 Display name: Dropbox Documents Destination: Dropbox : /090 My Scans/2020 Scans Received…
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Cannot access password protected file
I have an Excel file that is password protected. When I log in to the account from the computer and try to open the file, I click on it but there is no option or access to type the password to open the file. This only happens on the account from the computer and not on the account from the mobile phone (where I have the…
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Videos don't play in Vault on mobile app
I have a few mp4 videos in my vault that will not play. I get the following error: "Couldn't connect to Dropbox. Please check your internet connection and try again." However, if I copy one of the same videos to a folder outside of the vault, it plays just fine. This is on the latest Android mobile app on a Pixel 4 XL. I…
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How can I download music from my Dropbox account to an iPhone?
Hi I'm new to all this so apologies! A friend has shared some music files with me via dropbox. I have a dropbox account and have installed the app on my iphone. How do I download the music files on to my phone so I can play them?
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Excel on Ipad Won't Save to Dropbox
I am having an issue saving excel onto my dropbox folder from an iPad. I cannot duplicate this issue on my computer though. I run into the issue when trying to save an excel for iPad file into a folder. I get the error message: "That file name won't work because it includes invalid characters or it's too long. Please try a…
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I was able to control the speed of audio files
I use to be able to control the speed of audio files which made for very easy transcribing. Does anyone know what happened to that option? I can't seem to find it anymore. It's frustrating because it was such a helpful tool. If they removed it, I will have to remove my files and figure out a different way to do it.
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Folders made available offline were not downloaded
Hi, This weekend I thought I'd test the Dropbox Available Offline feature by storing travel documents there. On my PC I created a new folder and populated it with some PDFs. On the Dropbox app on my Pixel (Android) phone I enabled Available Online for the folder and viewed the PDFs in it with no problem. The next day while…
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No video control progress bar on streaming video in Android app
Hi all. I hope someone can assist with a strange issue. I recently started seeing an issue with streaming video (mostly mp4 format) from the dropbox app on Android. When streaming video, after pressing play to start the video, I can't access the progress bar of the video so I can skip ahead or go back in the video, or see…
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App for older Android tablet?
Hello! I have an older tablet - Samsung Galaxy Tab 3 7.0 running Android 4.2.2 - that I had Dropbox installed on, until I had to do a factory reset. Now, I can't install from Google Play store, as the current version is not compatible with my device. Is there any way I can get an older version of the app that will work…
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Dropbox/keynote/pages integration
Hi. So I know this may very well be a problem on my end, but I can’t seem to solve it so I thought I’d try here. I’m using a new iPad pro, and I’m having trouble using it with pages and Keynote. If I have a file saved in dropbox and I want to edit it, I ‘open in’ Pages/Keynote, and then I start working on it. After a…
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Photo sync from Samsung Galaxy not instant
The photos taken by Samsung Galaxy are not immediately synced to Dropbox for some reason. It seems it takes several hours to sync them, although the phone is connected to Wifi and also syncing over a cellular network is allowed and there are only 1-2 photos to upload (the problem is not the size). It is very…
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My dropbox won't sync files if my IPhone screen is locked
Hi there, I spend most of the day taking pictues with my IPhone and sending this photos to my drop box account, so I can access this photos from my computer for editing and posting on social media. However, If my IPhone screen looks (is set to lock after 1 minute of inactivity), dropbox stop uploading the pictues. Or, if I…
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How to shortcut a dropbox FILE on android phone
I was trying to find a way to create a shortcut icon on my androidphone when suddenly dropbox (or Word) asked spontanously that would you like to create a shortcut to this file??? but the question hasn't appeared again and I haven't found a way to do it to other files. Please help me out, it would be so handy to have…
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Problems with fingerprint access
Hello I'm using Realme 6 pro device. When secure the account with password, it works fine. However, adding a fingerprint method, causes the application to crash. I've done this so far (with no luck...): Checked for DropBox updates. Same for device's OS. Un/Reinstall DropBox. Restore device default. With other devices it…
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Getting an Unknown Error when uploading photos to DropBox App (iOS 13.5.1)
I'm trying to upload a photo/s to Dropbox from my iphone (iOS 13.5.1) I'm doing this from inside the Dropbox App: Plus/Create -> Upload Photos I'm getting this message: An Unknown error occured trying to upload photos or videos. Please try again. I don't want to automatically synch all my photos - just want to occasionally…
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Excel file (xlsx) does not show "open with..." options
I have two apps and not long ago I used Sheets to open those same xlsx files from dropbox. Somehow MS Excel (defenitely not my choice) became the default application and when I click "Open with" the option list does not show up - MS Excel just opens it up automatically. Sheets is still available on my phone and I can open…
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I-Pad/DropBox/Adobe not Connecting
Hi DropBox Community, Here's what's going on... I have an i-Pad running on iOS 13.1. When I try to open .pdf files in DropBox with Adobe, i.e "Open with Adobe Acrobat Reader," I keep getting a notification from DropBox that Adobe would like to access files, etc., and then I always "Allow" it, but then DropBox gives me the…
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Exporting to Instagram problem
I use dropbox to move pictures from my mac to my iphone, and then export them to instagram. Recently, however, when I go to export from my phone, I get a message that dropbox is linking the file and then it posts directly on instagram, instead of letting instagram open the picture. It doesn't let me crop or edit in…
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How to stop dropbox from auto-uploading pics from Android phone
Hello! I would like to stop Dropbox from automatically uploading photos from my Android phone. I found several articles that said I should simply click the on my profile initials and select "pause syncing", however, when I click on my profile initials, I do NOT see that option. In fact, I cannot find ANY syncing settings…
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Cannot save edits to text files on Android
Need some help. When I open a text file on my Android phone and edit it using the Dropbox text editor, I can't save the changes. I just get a message that says, "Unable to save file." Also, the open file's name in the top bar shows something different than the actual file name. Now, I was able to create and save a brand…
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Cannot sing-in to Dropbox app on iPhone (Error 500)
Hello I'm using dropbox for several years and I really love that. Much appreciate for this EXCELLENT app. However, unfortunately, it is a while I cant sign-in the dropbox app on iPhone. Recently I moved to a new iPhone, installed a fresh copy, and tried to sign-in. It shows "Sign-in Failed, The operation couldn't complete.…
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File of all types cannot open on iPad or IPhone but will on PC
In the last week, I have been unable to open files of any kind on my iPad or iPhone, when I was able to do so previously. They will open on my PC! The only thing that seems to have changed is an updated iOS on my phone
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Unable to attach a dropbox file to outlook for ios on my iPad Pro
Hi, I have ios 13..3.1 (latest) on my iPad Pro. I have the most updated Outlook for Ios on my iPad. While composing an email in Outlook for ios, I am unable to attach a file from dropBox, even thougheverything is configured perfect. Even on the "Files" app, I have DropBox turned On. When I click on "Attach File" in…
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Can I view photos from Dropbox in my Android gallery?
Can i view photos saved in dropbox as an album in my samsung s8 gallery?
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Can I download folders from Dropbox to my Android without a third party app?
This is SO frustrating. I have a real need to download entire folders to my android device. For some years I have used the FILE DOWNLOADER FOR DROPBOX from Play Store. I had to reset my android device and now I find the app is no longer available. No other third party apps seem to do this. So anyone know whether I can do…
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Can I export multiple photos from the Dropbox app into iOS Photos app?
Hi, how do I download multiple photos from Dropbox app to iphone picture folder? i know i can do it one at the time but there is 300 in my account. i have even upgrated as i thought it will allow me to do it if i pay! but no i still cant do it so please advice
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I have an issue with shared links and Facebook's messenger. Any ideas?
When I or someone else share a Dropbox link to Facebook Messenger and you click on it, it says «get the app or continue to the website». I already have the app installed. How do I get it to open the app instead? Is this a bug?
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HELP HELP PLEASEEEE !Voice recorder cant connect with dropbox to save my file :(
Hello, I can't find the ap to add in at the aplications options at dropbox.... plus I have (attached pictures) those messages when trying. I really need to have that audio file I recorded in Voice recorder app, ald the only sharing option is DRopbox and it doesn't work...any suggestions?? thanks a lot in advance!!