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Determine which Dropbox account is used in MAC Finder
Good morning. Somehow I have created 4 Dropbox accounts. On my MAC I have the account I use most often and I access it through Finder. How do I determine the login information for the account I have connected to Finder? What shows up on my iPhone is different and I need to change it to the same account on my MAC. Thanks in…
"Dropbox keeps stopping" warning when launching app on Android - reinstall did not fix problem
I have a Pixel 4a (5G) running Android 12 with the most current system update (as of March 9, 2022). Dropbox has always worked flawlessly on this phone as well as my previous phones. Yesterday it stopped launching. When I tap on the app's icon I get the blue splash screen that I normally get when launching Dropbox, but…
Functionality changes
Hi! I play some audio files from dropbox all was great but yesterday something went wrong. I use get_temporary_link to get link of the file. When I play .ogg file via temporary link in my player (on android) and seek to some position player starts to play from beginning. I suppose that there was some changes on Dropbox,…
Can't download sketchup skp files successfully in Chromeon iPad or iPhone
I copy .skp files to my Dropbox folder on my main computer (Mac OS X Monterey 12.2.1) That syncs them to Dropbox “in the cloud”. They show in a browser, with their proper file size - eg 6.7MB for one of my recent files. Other recent files don't work either. On both my iPhone 12 and iPad Mini, when I view them in Chrome…
Syncing problems MAC and iPhone
My dropbox account is not syncing shared folders to the Mac-app or the iPhone-app, but is synced online. I have tried reinstalling and I have checḱed that there is no selective sync-setting. Any solutions?
Android Phone Stops Uploading Photos
I am running Android Version 11 on a Galaxy S10 using Dropbox to upload camera photos. The uploads used to work fine, but now it just seems to stop and I find days of photos that have not been uploaded. I read the "Fix syncing problems in Dropbox" article but that did not help. I can force store and restart dropbox on the…
Can't edit then and SAVE (not save as!) Office documents on Android. Please help.
I'm not a tech guru, but not a complete newbie either. I have the standard free Dropbox (140.4.1951) on my Windows 10 laptop (all automatic updates). Dropbox app on my Samsung S10e (running the latest version 12). Office app (all in one) on my Samsung. I also have (as a test just now), the Word standalone app. TEST 1 I…
My MP3 files are not playable any more
I have been storing shared MP3 files on my Android's Dropbox for years but very recently none of them will play. I am redirected to open them with Zoom, which fails. When I delete Zoom a message says that I have no means of opening MP3. Help please!
No results when searching for files I recently added to my account
I am trying to search in some recently added files and notice that I get no results for files I've added in the last week or 2. I can open a folder and see that the picture is in the folder but when i search for that picture by file name it says "no results". I've tried it on the Adroid App and on a web browser. The files…
Importing files to procreate - iPad
Hi! There is just a blank screen when I try to import files to Procreate. Tried a hard reset and clearing cache, but nothing happens. Google drive and local files works. ipad pro 2018 Version 14.7.1
Dropbox not in files on iPad Pro
Deleted the Dropbox app on my iPad Pro. Reloaded the app. Can’t find it or add to files app on my iPad. Please help? Os 14.5 I believe anyway everything is updated. Hope someone knows how to fix this, Thank you!
How to keep all pdf always safe
Whenever I scan a file using my PDF software (camscan for example) I always do Share and keep the newly scanned PDF in my dropbox rather than my cellular phone. This way I can always access it, know it is safe and cannot be erased and fell easier to use it.
"Waiting to upload..."
It's been happening for several weeks: I attempt to use the Dropbox app (v. 222.2.2, currently) on my Android phone (v. 9, kernel 4.9.112-15805288) to upload photos and it stays on "Waiting to upload...". I have gone through all the solutions I've found on the forums (clearing cache, logging out and back in, uninstalling…
Can I scan to OCR and search receipts with a personal account in Dropbox?
For reasons I won't waste time discussing, I have not been happy with Shoeboxed or Google Drive for storing receipts. I have a Dropbox account that I don't use for much and I wonder if it would suit my needs: I'd like to scan receipts, using my phone camera, and be able to search for Store names and amounts listed on the…
Save to Dropbox not possible in iOS Shortcuts
When using the file save dialog in iOS Shortcuts (formerly ,Workflows') the Dropbox target option is greyed out. Any idea how to fix that? It did work for me some time ago, but stopped for seemingly no reason. Additional info: * Dropbox iOS app is installed and user logged in. * Dropbox is enabled as a file location in iOS…
iPad : How do I select all my files in Dropbox and export them in iCloud ?
Hello Dropbox users !, my Question : I have an iPad. What is the exact step to enable exporting all the Dropbox files, pdf, etc, to iCloud or to any other cloud storage app ? Is there a way to bulk export all or most of the files ? I cannot find any button or action allowing me to select one or all files and export them to…
What’s included in my Dropbox plan? Plus edition
If you use Dropbox there are a ton of amazing features available to you, but different plans have different features so we want to make sure you know exactly what you have access to! This time, we’re going to focus on Dropbox Plus accounts - so listen up if you’re a Plus user. Here is a list of the features available to…
Apple IOS Change to Upload Multiple Pics/Files to Dropbox
It seems that Apple have made changes to their IOS that limits the upload of pictures and files to a dropbox folder to one image at a time. Previous to the latest IOS upgrade you could select any number of images and upload them to a dropbox folder (I did this frequently) but now you can only do one image at a time. Apple…
How to transfer files from Dropbox to Google Drive without a computer?
I want to move all my files from drop box account to Google drive account w/o using a computer as for I don't have one.
How can we get an older version of the Dropbox app for iOS?
I represent a scout band where we have recently been donated some older ipad 2's and cannot afford to purchase more up to date models. We are now unable to download the compatible IOS app from app store. How can I get hold of the odler app and get it on all of our Ipads?
File requests: Best practices
My students turn in their homework with Dropbox requests once a week. They are children. It is convenient for all the students in the class to turn their work in to the same folder every week, week after week. After I receive it, I check it and move the checked file into a different (shared) folder that only each student…
Suddenly can't drag and drop anymore
So I updated to the latest Dropbox app version on my Ipad Pro 2021 (which also is updated to the latest iOS version) and now I suddenly can't drag and drop any files anymore from my Dropbox app into other programs. I changed nothing in my settings and it was working perfectly until the updates hit. I do not get any…
My Dropbox app says 'Please enter a valid e-mail address' when I'm trying to login
My Android phone say: Please enter a valid e-mail addrass. My address realy **@freemail.hu On Windows10 it is right.
"Couldn't load file. There was an error loading the file" when viewing files on iPhone.
Recently I am getting the message "Couldn't load file. There was an error loading the file" on my iphone. I had the files resent to me, and I was able to open them at one time last night, but half an hour later, got this error message on 5 out of 6 files. (Please keep your responses simple. I am…
Unable to access Dropbox via Files App on Apple iPad
My husband is unable to access Dropbox via the 'Files' App on his Apple iPad. This appears to be since the latest Dropbox app update on 6 April to Version 230.2.2 I have the same Dropbox account on my iPad and haven't updated the Dropbox app and I can still open and edit Dropbox files via the Files App. Any suggestions as…
How do I transfer a file from Dropbox to iBooks when there is no option for iBooks?
I have latest version of Dropbox and latest version of iOS. There is no option even under "more" so that I can export from Dropbox to iBooks
can't open excel files on iphone recently
I used to be able to open my excel files in dropbox, on my iphone. I still can open them on my ipad. I've tried reinstalling dropbox on my iphone but that hasn't worked. When I try to open an excel file I get a white screen with the name of the file in grey and the data bytes number in grey and that's it.
I'm getting an error that the mobile app is not compatible with my Android device. Why is that?
As per my first image from the Android Play Store, It explains that the latest version of Dropbox is no longer compatible with my Samsung Galaxy TM235 :tired_face: The second screenshot shows the error when trying to login to either the latest version or the default build App that was on the device(2.4.4.8) Regaudless of…
Camera Uploads with new phone
I upgraded to a new iPhone and logged in to Dropbox. When I turned on Camera Uploads, it began uploading ALL my photos, even though most were already backed up on my previous iPhone. How do I configure Dropbox to upload only the photos that have not been uploaded already? Thanks much.
'Scan document' image on app has changed. Is there a setting to change it back?
Kia ora, when using the 'scan document' facility on the app it was saving a pdf image that looked like a genuine scan. Now the image looks like a photo. To my knowledge no settings have been changed. Does anyone have any ideas or guidance on how to get the scanned image back to the way it was?

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