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Automatic photo upload not working on Android Pixel 6
I have a Pixel 6 and the Dropbox app won't upload photos taken on my phone. Things I've tried: 1) Toggling photo backup off and on (several times) 2) Purging the app cache, forcing a re-login 3) Logged out, logged back in 4) Uninstalled, re-installed Dropbox from scratch via Google Play Store If I go into the Dropbox…
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Presentation mode / iPad App
Is there any possibility to show my presentation made in Dropbox paper using the iPad app? „Present“ is not showing up in my iPad app (version 226.2.2). I’m a teacher preparing my lessons fully using Dropbox paper (this tool is awesome for school!) which unfortunately is kind of useless if I can’t present my class via my…
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My desktop is not syncing with the Android Mobile App
Hi since last one month my Desktop Laptop App is not Sync the Files on my Mobile. However any file/camera uploads on my mobile is being reflected to my dekstop app. I make changes on my laptop and not mobile. so its become a huge issue for me. someone KINDY help me I using Samsung A52s 5G
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Very slow opening of files with new software mobile app version 286.22
I am using a Samsung A8 and have Dropbox loaded. It upgraded last week to the latest version (June 28th) to 286.2.2. Until last week, it worked beautifully. I use Dropbox for music files for singing. I can no longer do so as the load time is minutes instead of seconds. It works just fine including sync on my desktop app…
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Merge 2 PDFs into 1 on React Native Mobile Application
I am so happy with Dropbox , that i did not want to report as a bug as i am a tech freak myself and i know how tricky things can be. Bug :- On MacOS Ventura Beta 1 & 2 , dropbox app keeps failing and keeps restarting itself ( i tried everything force quit, restart system , restart app , uninstall and reinstall the app…
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Manually backup iOS Photo gallery
Heres my problem: I have the automatic camera Uploads on and it did a good job of backing up all my files on my iphone. However, I have been doing some housekeeping and got rid off a lot of my files in the photo app on my Iphone (for example blurry pictures and duplicata shots etc). Now I am looking for a way to upload my…
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“Couldn’t Load File” error on ALL saved audio files
All of my saved audio files (multiple formats over 4-5 years) are giving me the above error with a cartoon picture of a cat. Issue just started today, as I had no issues accessing these files yesterday evening. Please help!
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Problem searching for files in dropbox iOS ipad
Since the last update of the app, searching for files (by name) never shows any result. Dropbox-app version 224.5 (27 feb 2021) on iPad with latest iOS (14.4). In previous versions it worked fine.
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Issues with Camera Upload
I’ve been having issues with my Camera Upload feature in my IOS Dropbox App. Usually when I open the app on my iPhone X, Dropbox will start locating the photos that it hasn’t uploaded yet and start uploading them. Now, it just reads “Starting camera uploads….Looking for photos” but nothing ever happens. I’ve tried…
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How to delete Dropbox files off of your mobile devices
As the weather gets warmer, no one wants to be stuck inside at a desk all day, so using Dropbox on your mobile devices can keep you in the loop, and in the sun. Access your files from anywhere with the Dropbox mobile app, and never miss a beat. One of the things that can help to keep your mobile device healthy, is to make…
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How can I stop Dropbox from syncing to my iPad?
I need Dropbox to stop synching files to my iPad because I have run out of space. I stopped it on my laptop but it didn't solve the problem. HELP! Thanks.
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HELP! Vault won't give me access!!!
Hello, I just set up Vault yesterday. I put in my most sensitive documents. I accessed them today and then "poof" I'm not allowed to access them. I can put in my correct password and it lets me in to the next stage but doesn't show my folders in Vault and says "you don't have permission to edit this folder. Contact a…
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I get error message "Couldn't load file"
I am trying to upload a file to DropBox from my iPhone. I get an error message "Couldn't load file, try again later". Two hours later, same thing. Have good cellular and WiFi connection, phone is fully charged, I have plenty of space on my Dropbox account, etc. Originally was trying to upload large video file, but get same…
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Having problems with Word/Excel files Save As PDF uploading into Dropbox
Hi, I have regularly created word and excel files on my iPad, saved them in Dropbox. I’ve then used the Export facility in Word and Excel to save them as PDF on the same Dropbox folder. Last time I successful did this was 5 days ago. Today I tried and I am receiving an Upload Pending error in Word and Excel. In Dropbox, it…
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iOS Dropbox app won’t acknowledge Microsoft Word app
I’m on Dropbox version 274.2 and Microsoft Word version 2.60. Today I started having an issue where trying to open a Word doc in my Dropbox app prompts me to install Word, despite the app being installed and up to date. If I tap through, Dropbox then sits waiting for Word to download, and never opens the document.
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Background activity iOS from the mobile app.
Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes this problem. If I disable Dropbox within the files app there is no longer background activity from Dropbox. Hope this can be…
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I can't locate my video file, after exporting it from the mobile app
Hello I saved an “avi” video file to my iPhone from the Dropbox app (Save to device). Where do I find the file? I looked in “Files” and “Photos” but can not find it. Any help is appreciated!!
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How to make all files on iPad to be ONLINE only
My iPad Settings > General > iPad Storage says I have 11GB of local storage used by Dropbox. How can I make ALL my Dropbox data be ONLINE only to free up space. Thanks
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No Access to drobbox files via Total Commander & TotalDrip
For four days I get no access to the content of my files using Total Commander and the plugin TotalDrip on my Android 11 phone. In Total Commander App I see all folders and files, but it is impossible to open or copy any file. Using the Browser everything is fine. I use no VPN or firewall. I also checked different Networks…
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Can’t edit documents in Microsoft Office
Up until yesterday, I was able to edit documents I had saved in Dropbox Basic in excel or word without any issues (and without a Microsoft 365 subscription). I updated my iPad software to 15.4.1 last night and the edit function is gone. Now when I click on the Microsoft excel button to edit a spreadsheet, I am asked to…
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Save to Dropbox from Notes app in iOS fails
Hello, If I use the Notes app in iOS to scan a document, and then I use the share option to Save to Dropbox, I get the error "An unknown error occured. Sorry, an error occurred. Please try again later." Other apps can share to Dropbox, it seems that only the Notes app can't.. This happens on an iPhone 11 Pro Max and an…
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Error: Video failed to load on mobile
In the last week or so, some Dropbox video links from Patreon stopped working (I don't know if it affects any other sites - this is the one I use Dropbox for). I can't tell if the problem is that they're protected videos (which I have passwords for), or the file type (.mp4). I was able to stream a .mov file on a different…
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Editing PDFs in Dropbox from my iPad
I'm trying to edit/markup PDFs that I have stored in Dropbox from my iPad. I'm using an Apple Pencil that's capable of "markup." The adobe integration was meant to be the answer for this; however, Adobe is now charging extra for the ability to edit. Apple allows you to edit Dropbox PDFs nicely through files; however, this…
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Unable to edit word documents on iPad / Microsoft word
Hello, I am using Dropbox (v206.5) on my iPad (up to date with IOS 14.01) and for most word documents I am able to open them from Dropbox app and edit them in word with no problem. Periodically, when I open them, the document will open in word, but I am unable to make changes to the document (can't even type or change…
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No iPhone background photo upload
I am struggling to find up-to-date information on whether or not Dropbox will actually upload photos from the iPhone when the app is in the background. For me it does not. Old posts imply that Dropbox uses location services to allow the app to run in the background. However Dropbox does not appear in the location services…
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Cannot Open Excel file and file size is 0 bytes
I have a file in my dropbox but i cannot open it. I use to access that almost every month from PC and andriod but today it is giving me error and I notice the file size is also 0 byte.... Need support to recover.
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iOS app won't show business folders
I've just upgraded from free accounts to Dropbox Business. My team had access to some shared folders and we use a 3rd party iPad app (Documents by Readdle) to sync the folders and display the content. - We have heavy PDF usage and the way Dropbox app on iOS changes pages on a PDF isn't suitable (scrolling rather than…
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Can't log in to Dropbox in the Android app
Hi, I have Dropbox both on my PC and my Android phone - everything works great. Files are syncing and logon works fine. Last week I got a new phone, and now I can't login to the android app anymore - I just get an error message "Wrong email or password". I have tried: - Change password. I logged in to dropbox via my pc,…
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Any link to a pdf file shows invalid format when trying to open it in smartphone
Hello, when i open any pdf link on smartphone (Android or iOS) it shows the "invalid format" error One of the various links: [removed] Opening it instead in a browser (both from PC and smartphone) works without problem. Why?
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Ipad version of word not syncing with Dropbox
Hi, I've been syncing Microsoft Word files between my Macbook and Ipad through Dropbox with absolutely no problem. Right now I noticed that while Word on my Ipad timestamps the time I changed a file on my Macbook, it opens up an older version of the file for no reason. I've tried logging in and out of Dropbox, and logging…