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Sharing files created on Android phone
I've used Dropbox for years now. Love it on PC and between PC's. Access to those PC files from my phone has been so useful too. This week for the first time I wanted to add a Dropbox folder where I can save files that I've made on my phone - (1) to have them backed up in the cloud and (2) to access them easily by PC too.…
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“Couldn't Load Preview.” error for photos on my iPhone 13 Paper app
No images will load in Paper app on my iPhone 13. All works fine on my Mac computer using Safari . The message is “Couldn't Load Preview.”
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Error when opening a Dropbox shared folder on iPhone
Hi, I've shared a Dropbox folder with a friend and it opens ok on his PC but when he tries to open it on his iPhone he gets this error message, "Unable to access strictly necessary cookies. The website might not function correctly" I'd be grateful for any advice on why this is happening and for any ideas on how to solve…
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Swiping through photos full-screen on an Android phone in the Dropbox mobile app
Hi, I would love to be able to swipe through full-screen photos in the Dropbox folders on my Android phone. At the moment, I have to click to open the photo to full-screen, click to reduce it again, choose another photo, and click to open that. It’s downright embarrassing when I’m showing photos to my friends on my phone…
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Not able to download a photo from Dropbox to my phone. Why?
I've always used my PC for Dropbox and now all I want to do is download a picture to "photos" on my phone and I can't seem to do it. Can anyone help?
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Camera uploads not working?
My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved? I turn on Camera Uploads in settings, but it appears not to be working, as it's telling me my Camera Roll on my iPhone is empty when it has 1000's of photos (please see screenshot…
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Watching a Dropbox video from Iphone to Chromecast
IS there a way for me to watch a dropbox video from iphone to Chromecast?
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Dropbox and opening files in Word Office 365 - I get a white box and no ability to authorise
So this is driving me crazy 🙂 Running Ipads using JamF and Securly. Just recently some users not all are unable to open Word / Exel etc documents from dropbox ipad application (latest version running on IOS 17.3 Dropbox for Teams / Office 365 for Faculty A1 licenses - I've cleaned a new Ipad and replicated and happens for…
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"Can't load content at the moment" error when attaching files from Dropbox Android app
I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach files using Dropbox mobile, Dropbox isn't much use to me. I tried restarting my Android devices but that did not fix it. I…
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Square box in photos tab in the mobile app on Android
Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rotates in the Square & that's it. All my files are there & the what's normally in photos are there to upload. Happening on my 2…
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'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem.…
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How to view a spreadsheet on Android *without* changes being saved?
Dropbox keeps saving my changes as a separate version when I never asked it to. I am the only person who uses this spreadsheet, and I only intentionally edit on one laptop. I do sometimes view it on my Android phone in the Excel app when I'm away from my laptop, but *I don't want these changes to be saved*. I wouldn't…
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Can’t find videos on my phone that were uploaded to Dropbox from my desktop
I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. It’s a but of a problem considering I have to edit on my phone
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Can't access some files through the app
For some reason, I am not able to view the last few months of shared files through the desktop nor the phone app. I can only see them through dropbox.com. I have plenty of space left on my plan. Any suggestions?
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.xlsx files are supported but something went wrong, the file is old on mobile
I know this has been addressed in the past, but I can't seem to resolve this issue. It may also be related to another issue I'm experiencing. I have an Excel spreadsheet that I update several time a month. When I access the file from dropbox on my desktop, everything is current (last modified date 02/01/2024). When I…
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Camera Uploads not uploading all photos on iOS
I have recently noticed that not all photos from my Camera Roll have been uploaded during the "Camera Uploads" process. it seems that photos that I add to my camera roll from a message someone has sent me do not seem to be uploaded. I am now worried that I may have lots of photos that haven't gone up to Dropbox but I don't…
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Can’t open a .pdf file in a shared link.
I can’t open a pdf file from a sharedlink (iPhone). But I can view it with my another phone. I have tried many ways. Like logging out and deleting the app, rebooting my phone, logging in with another account. It still says ‘Couldn’t load the file’ with a cat on the background. It is a non downloadable link, just for…
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Dropbox iOS app taking up 1.3GB of local app data storage but no offline files?
As you can see in the screenshot, the Dropbox iOS app is taking up 1.37GB of space in app storage alone. But I have no offline files. Things I've done: * Made sure that I have ZERO files marked as "Make available offline". So no files are being explicitly stored. * Explored the settings menu deeply. No where can I find a…
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Video files are corrupted after downloading them locally.
Hi my friend uploaded videos to Dropbox but when I download them to my samsung s10 phone they loose the colour and become almost black and white, then when I try to edit them they say the file is corrupted? I managed to download the videos to a Samsung S20 phone and they came through fine but then when I upload them to a…
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How to enable auto backup for specific folder (WhatsApp) on my Android device to Dropbox?
This feature is suddenly critical worldwide, as Google has suddenly declined to support backing up WhatsApp messages and pictures. So it's critical for my work and personal records. NB this question was raised before indicating it's currently not possible. The thread has been closed for futher comments.…
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Automatically move files from "camera uploads" to other folders
Hello everyone, I have 4 people in my family that constantly take pictures. I have an iCloud + account so that I can make backups of all our iPhones and iPads. Problem is that it is out of storage space and I don't want to pay for another subscription. Now I know that I am able to use the "Camera Upload" feature. However,…
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Android file saving and moving content should have a search function.
On Android: When I am trying to save a file, Dropbox does not have a search function, making it so I have to go through the entire directory manually. When I am trying to move a file, Dropbox does not remember where I am, sending me to my main directory, when all I am trying to do is move a file, a folder back or into a…
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"Account Limit Reached for Dropbox" error, when trying to open an Excel file on my phone
Hi I am trying to open an excel spread sheet on my phone using Office 365 and the file is stored on Dropbox but it won't let me open it as I keep getting the error Account Limit Reached for Dropbox. I have one my phone signed into Dropbox and I only noticed this today.
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iOS mobile app crashes when scanning a file with more than 10 pages
Hello. When I am scanning a document with more than 10 pages the App closes on my iPhone without saving. One or two pages work fine. Does anyone have the same problem. Is it a bug?
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Using Dropbox on Android phone. .psafe3 files cant be previewed msg appears
Using Dropbox on Android phone. msg appears .psafe3 files cant be previewed. Same msg for all Dropbox file types. How do I clear this msg?
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Issue uploading photos with Camera Uploads from Android via WiFi
I have camera upload turned on only via WIFI(use mobiledata is off) the app says I´m offline. I can can reach my photos via the app open and browse via WIFI so that works. so know the strange thing 1.I set my phone into flight mode (no network at all) 2.turn on WIFI explicit(still phone in flight mode, no mobile network)…
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Can users completely skip the prompt to open the mobile app when we're sharing files with them?
We've shared a folder, but on mobile the visitors are all blocked by the landing page for the mobile application? How can we avoid having this intermediate page that loses our visitors who are not used to digital?
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Attaching files from Dropbox in Outlook mobile app doesn't show full results.
I'm using outlook app on Android phone. When I try to add an attachment from Dropbox, (from going "Attach a file" then in "Other locations" selecting Dropbox) the list of files it shows me is not complete or matching the actual file structure in Dropbox. So I cant access the folders and files I need. I have the Dropbox app…
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Can’t edit Excel .xlsx in iphone (app is updated)
Hi, I hope someone can help me out. My iphone app version is 322.2.2 And I am trying to edit through ny iphone app an excel document (which I created on my Mac and is saved as an .xlsx. I click on rhe doc and then click “open” (which is in a gray box at the bottom) but I dont get the editing (pencil icon) option after…
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The position of a folder changes after renaming files in it
I have a folder with about 1000 files. When I add a bunch of files to it, I need to rename each one to a specific rename. Before the recent upgrade, after renaming a file, it would go to the renamed file or stay in the same folder location from where the file was before it was renamed. Nos after each rename, the position…