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Videos are getting automatically uploaded as .mov and not HEVC on my iPhone app.
I have already followed this guide https://help.dropbox.com/create-upload/ios-formats however, after it is uploaded to Dropbox, it shows up as .mov file facts of the current situation * HEVC format was preset prior to commencing upload of auto backup * original file on iPhone 15 Pro is HEVC, standard 1080p video * photos…
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Turn off “Suggested for you” section.
There are TONS of threads specifically requesting these be disabled and yet your latest update you threw them in there as a forced-on feature that cannot be disabled. Please disable or give us option to turn off the “Suggested for you” section on the mobile apps that updates with more information every refresh. I dont need…
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How to copy content from my phone to my computer?
I used to be able to copy photos on my phone, which went to Dropbox, to my computer. I can't seem to be able to do this any longer. Can anyone please tell me if, and how to do this please?
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Dropbox upload contextual menu on Android
Hi everyone, I'm on a oneplus 10 pro. Os and Dropbox app are up to date. Problem : when I want to upload a file from another app (gallery, audio recorder, ...), I have a new contextual menu, where I cannot choose precisely the folder where I want to upload. It did change like one / two weeks ago. Previously I had the right…
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Videos not uploading correctly from video editor to Dropbox on Android
Hi everyone, I'm having an issue with uploading videos from my video editing app to my Dropbox account. I could really use some help figuring out what's going wrong. Basically, after I finish editing a video project, I try to export/share the final video file to my Dropbox folder. However, the upload to Dropbox always…
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The color of my videos changes after being added to Dropbox.
Lately when I have downloaded videos from my iphone 12 to the dropbox app the color in the videos have been distorted and not clear. Does anyone have a fix for this? This is also happening with my wife’s iphone to the dropbox app. Thank you.
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"Couldn't Save Content Please check your internet connection and refresh the page" error on my iPad.
Every time I try and save a file on my iPad to Dropbox I receive the error message "Couldn't Save Content Please check your internet connection and refresh the page." My internet connection is fine! HELP
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How do I know all my files pictures got transferred from my phone to the Dropbox?
I just want to make sure my stuff gets transferred so it doesn't get deleted.
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People, Places and Memories function for Camera Uploads
I’m using Dropbox to backup my Camera roll (iPhone), which works really well. It’s a great way to know that everything is backed up properly. However, what I’m missing is the People, Places and Memories functions available in iOS. I’m therefore evaluating switching to iCloud to have these functions available also for…
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Sharing a file via mobile phone text messages
I would like to send a link to a recipient by text message that would allow the recipient to view a video on the mobile device. So simple. Why can't this be done using Dropbox? This mainly applies to Android, which limits the file size that can be sent by text message.
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Alphabet navigation on ipad disappeared
The alphabet navigation disappeared on our ipad os version 16.7.2, dropbox version 362.7. We rely on that to navigate the numerous files we have. How do I get it back?
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"Couldn't Save Content Please check your internet connection and refresh the page." Safari iOS
I download a lot of PDFs. I use iOS Safari. Half the time, I have no issue saving to Dropbox, but the other half of the time, I get the following error: "Couldn't Save Content Please check your internet connection and refresh the page." My workaround has been to use Save to Files where I have Dropbox linked, but this is,…
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Dropbox stops syncing between laptop and iPhone.
My Dropbox will recurrently stop syncing between my laptop and my iphone. I have read the instructions about syncing but cannot seem to locate the exact spot that asks the questions about are all files up to date, which I think will lead me to being able to sync. And I would like to set to automatically sync each time I…
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Dropbox Transfer - a missed opportunity
Unfortunately I have not used Dropbox for many years because transferring a file was so complicated for the recipient. It has always been unclear (to the recipient) how to manage the link and whether they need to open a Dropbox account, etc. It's a pity that I cannot send a movie to my friend's mobile device and have them…
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Sharing files created on Android phone
I've used Dropbox for years now. Love it on PC and between PC's. Access to those PC files from my phone has been so useful too. This week for the first time I wanted to add a Dropbox folder where I can save files that I've made on my phone - (1) to have them backed up in the cloud and (2) to access them easily by PC too.…
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“Couldn't Load Preview.” error for photos on my iPhone 13 Paper app
No images will load in Paper app on my iPhone 13. All works fine on my Mac computer using Safari . The message is “Couldn't Load Preview.”
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Error when opening a Dropbox shared folder on iPhone
Hi, I've shared a Dropbox folder with a friend and it opens ok on his PC but when he tries to open it on his iPhone he gets this error message, "Unable to access strictly necessary cookies. The website might not function correctly" I'd be grateful for any advice on why this is happening and for any ideas on how to solve…
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Swiping through photos full-screen on an Android phone in the Dropbox mobile app
Hi, I would love to be able to swipe through full-screen photos in the Dropbox folders on my Android phone. At the moment, I have to click to open the photo to full-screen, click to reduce it again, choose another photo, and click to open that. It’s downright embarrassing when I’m showing photos to my friends on my phone…
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Not able to download a photo from Dropbox to my phone. Why?
I've always used my PC for Dropbox and now all I want to do is download a picture to "photos" on my phone and I can't seem to do it. Can anyone help?
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Camera uploads not working?
My objective is to have the videos placed in a single folder in iPhotos automatically upload to Dropbox automatically. Can this be achieved? I turn on Camera Uploads in settings, but it appears not to be working, as it's telling me my Camera Roll on my iPhone is empty when it has 1000's of photos (please see screenshot…
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Watching a Dropbox video from Iphone to Chromecast
IS there a way for me to watch a dropbox video from iphone to Chromecast?
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Dropbox and opening files in Word Office 365 - I get a white box and no ability to authorise
So this is driving me crazy 🙂 Running Ipads using JamF and Securly. Just recently some users not all are unable to open Word / Exel etc documents from dropbox ipad application (latest version running on IOS 17.3 Dropbox for Teams / Office 365 for Faculty A1 licenses - I've cleaned a new Ipad and replicated and happens for…
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"Can't load content at the moment" error when attaching files from Dropbox Android app
I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach files using Dropbox mobile, Dropbox isn't much use to me. I tried restarting my Android devices but that did not fix it. I…
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Square box in photos tab in the mobile app on Android
Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rotates in the Square & that's it. All my files are there & the what's normally in photos are there to upload. Happening on my 2…
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'Can not upload the file' error when attaching from Dropbox to Gmail on Android
When I try to add an attachment from dropbox to a mail in gmail, I receive a message in gmail "can not upload the file". This error occurs only on one smartphone with android 12. If I do the same , with the same dropbox and google account, on an other android phone (android 11 )or an android tablet, there is no problem.…
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How to view a spreadsheet on Android *without* changes being saved?
Dropbox keeps saving my changes as a separate version when I never asked it to. I am the only person who uses this spreadsheet, and I only intentionally edit on one laptop. I do sometimes view it on my Android phone in the Excel app when I'm away from my laptop, but *I don't want these changes to be saved*. I wouldn't…
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Can’t find videos on my phone that were uploaded to Dropbox from my desktop
I’ve uploaded a couple of videos from OBS on my pc to dropbox but I can never find them on my dropbox app on my phone. It’s a but of a problem considering I have to edit on my phone
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Can't access some files through the app
For some reason, I am not able to view the last few months of shared files through the desktop nor the phone app. I can only see them through dropbox.com. I have plenty of space left on my plan. Any suggestions?
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.xlsx files are supported but something went wrong, the file is old on mobile
I know this has been addressed in the past, but I can't seem to resolve this issue. It may also be related to another issue I'm experiencing. I have an Excel spreadsheet that I update several time a month. When I access the file from dropbox on my desktop, everything is current (last modified date 02/01/2024). When I…