Mac

Desktop app stuck on "Connecting Components" during an update on macOS
Yesterday the Dropbox app notified me it needed to change locations on my Mac from Favorites to Locations. I left it running over night and it still wasn't done. I quit the application, uninstalled and re-installed it and I still can't access any of my files through the app. I've attached a picture of the message. Also,…
Everything was selected for sync but not everything has shown up on the Dropbox desktop app
I just migrated to a new computer and made the mistake of selecting a few folders to appear on my dropbox desktop app. I have since deleted and reinstalled the app and selected all folders this time but the first few folders I selected are still showing up - not all of them. How do i fix this? EDIT: Fixed!
I migrated my files from an older Mac to a new one but not all files were migrated
Hi there, I have an old Macbook air with a load of folders in the Drop box. I've migrated all of my files to the new Macbook Air, but it's not seeming to sync. I managed to get a folder which was on my desktop into the new mac Drop Box, but there's none of the previous folders.
The Dropbox app crashes on beta MacOS, and I can't seem to download the beta version of the app.
I have MacOS Beta as well and dropbox desktop keeps crashing.. Every time I go to try and download newest beta version the link crashes.
Dropbox Backup - stuck updating one file
I am backing up an external drive on macos and it seems to be stuck updating a pdf that has a hash for the filename - probably a mail attachment deep in a mail directory. Unlike a couple of toher files, where VBackup has alerted me to illegal characters, there is no notificaiton. Aside from searching for that file and…
The Dropbox folder on my business user profile is missing the Dropbox icon (top right corner)
I just moved to a new MACbook Air. Latest OS system. I keep 2 profile on the computer; one for business and one for personal. I use the same Dropbox account for both purposes. I added the account to my personal profile and everything worked as planned. I then went in to the business profile, added Dropbox App and the files…
I can't rename a duplicate file on Mac.
Just to add my experience, this happens all the time and is definitely not "solved" on MacOS 14.6.1 with Dropbox 226.3.4984.
How to enable Dropbox desktop notifications on MacBook Air?
When I save files on Dropbox, the icon in the menu bar on the MacBook does show that there is activity. I do have Settings>Allow Notifications for Dropbox enabled to show 'Alerts'. The problem is that I would like to see the larger 'Alerts' on Mac displayed but I'm only getting the small icon on the menu bar activity…
Can't create new folder in Dropbox folder in Mac
Hello, I'm on Macbook running Sequoia 15.4 I can't create a New folder inside the Dropbox folder. As you can see in the screenshot below, the New Folder option is being greyed out. This is so frustrating because I can create a new folder just fine on any other folder outside Dropbox. Fyi, I can create a new folder just…
How do I stop Dropbox from auto moving files to online-only?
Last night, I accidentally caused my disk free space to go below 5GB. Dropbox decided to silently move all files to cloud and deleted all local copies, keeping just "links" (names a cloud+downward arrow icon next to it), WITHOUT notifying me!!! This happened without my knowledge and cause a few other apps that depends on…
The Dropbox menu shows under a different Dropbox path on my Mac, and not the one shown under "Sync".
Hey! My dropbox files of a new account are located in the following: And if i right-click on files, it doesnt show dropbox sharing menu (i've already check finder extensions). Thing is, there is another a dropbox folder located under ~library/cloud storage/dropbox And this one truly works (sharing menu, right-click, etc).…
The Dropbox app on my Mac is stuck syncing some files. What can I do?
I can't get one of my devices (MacBookPro) to sync or upload any files. It appears to be hung on syncing some files. I've tried...: * switching files from "available offline" to "online-only" and back-- often it refuses to change, and worse, it loses its sync icon-- neither cloud or green check is visible. * changing my…
I'm trying to back up my external hard drive, but there's no option under my desktop app settings.
Hello! I back up my Mac with Time Machine to an external hard disk that is APFS formatted. When I go to manage backups in the Dropbox desktop app settings, this hard disk is not displayed for a backup, only the Mac. What could be the reason for this problem? Thank you! Phil
Can I have the Dropbox for macOS on File Provider app if my home folder is on an external drive?
I am hoping to get some clarification on the current capabilities of dropbox to support file provider mode on macOS Sequoia. My current set up is such that my home folder is migrated to an external SSD, formatted appropriately in a APFS encrypted. On my dropbox settings, I am constantly asked to update to file provider,…
My Mac is stuck at "Syncing" after updating my OS.
Dropbox icon is saying "Syncing . . . " forever. I upgraded macOS to the latest version (15.3.1) and restarted the machine. (I don't know how to update Dropbox .) "View sync issues" says "You don't have any sync issues." How can one diagnose what's going wrong?
The context menu options are missing from my macOS Sequoia 15.4.1, even though the app's syncing.
After setting up a new MacBook Air M3 running macOS Sequoia 15.4.1, the Dropbox Finder contextual menu items (like “Share Dropbox Link”, “View on Dropbox.com”, etc.) are missing — even though Dropbox is syncing files properly. Dropbox version: 223.4.4909 Steps to Reproduce: * Install Dropbox from the official site (.dmg) *…
I don't want to update my Dropbox app to File Provider. Do I have a choice?
I live in the command line on a Mac. I have my files in ~/DropBox and this works for me. However, when do the upgrade to the latest version, it wants to move the files to CloudStorage in the hidden library folder. I don't want this.. I want my files in the user root of the user directory. my terminal command line gives me…
Dropbox won't sync after sleep, I need to force quit File provider.
2 years later... I have a brand new Mac Mini M4, latest macOS Sequoia 15.5 and up-to-date Dropbox. After sleeping then Dropbox sometimes doesn't sync and I have to do exactly this -- manually locate DropboxFileProvider and Force Quit it. Synching immediately resumes. Nothing else that I've tried works. The Dropbox app…
Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.
Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this…
My files are showing as 0 bytes on Mac, how can I view the files?
Hi, I am using a Mac and file size shows 0 bytes. How do I solve this and be able to view the files?
The app on my new MacBook will sync for 30 seconds, and then gets stuck.
I've installed DropBox desktop on a new MacBook Pro with no firewall installed It will sync for 30 seconds, then get stuck on the Syncing... screen when i pause and resume syncing it syncs for around 30 seconds then goes back to the same screen i have plenty of hard drive space what can i do to fix?
Why do I see so many selective sync conflicts on my Mac?
any ideas why this might be happening so much? photo here -
Files from shared folder always arrive locked on Mac
Hi everyone, I’m having an issue where all the files I receive from my teacher via Dropbox arrive locked (with the “Locked” checkbox enabled in the macOS Get Info panel). I can manually unlock them by right-clicking each file and unchecking the “Locked” box, but it’s very time-consuming when there are many files.…
Dropbox says my sharing activity is interrupted when macOS saves screenshots to my Dropbox folder.
I'm consistently getting a "We’ve interrupted your sharing activity. For details or to contact support, read our help center article" error when the (MacOS) screenshot app saves a new screenshot to a Dropbox folder. I don't seem to be over my limit, malware and virus scans are clean. Any thoughts?
The desktop app is stuck connecting on my macOS Sequoia 15.4.1 and it doesn't sync new files.
I believe since I updated my MacOS to Sequoia 15.4.1 a few days ago, my Dropbox app has faced a connection problem and tells me very frequenly that it is 'Reconnecting to the internet. This may take a moment'. It seems that the app can at times connect to internet and upload my files, but most of the time it gives the…
Can I opt out of File Provider on Mac OS?
hi. im really not liking my dropbox in file provider. is there a way to opt out and change/move it? thanks
The Dropbox app is deleted each time I restart my Mac
I've seen some older posts, but can't find anything recent (or solutions) to this: Since the last iOS update (Sequoia 15.4.1), the dropbox app is deleted every time I restart my computer! I've reinstalled several times now. After each install I check the security settings on the Mac, making sure Dropbox is given full…
How do I disable the "Welcome to Dropbox" badge popup on Mac?
I can see there's an option to disable the badge but I'm happy with the badge, just need to get this insanely annoying pop-up gone.
Dropbox uses a ton of hard drive space despite most files being online only
So, I've put ALL my files on online-only because my Mac was running out of space. In my Mac settings, Dropbox takes up 108 GB currently. Once I actually look at what folders are taking up space it's less than 2 GB (you can see in the screenshot what I mean). What is taking up all this space?
Dropbox location changed, and my stuff are now hidden.
Dropbox just failed big time. Moving my stuff to somewhere hidden (not hard to find) and then not letting anything live on my hard drive without a billion errors. Go back to your last update and leave us alone. How in the world are they going to fix this mess?

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