Mac

Files stuck indexing after re-organizing on the Mac
Hey. I recently reorganized and renamed my company files in Dropbox on my Mac. After that, he spent hours synchronizing 7,000 files. When that didn't work, I read on a Dropbox forum about reinstalling the application and I did exactly that. Now it is taking forever indexing. What should I do? Uninstall and delete the…
The desktop app is stuck syncing 1456 files on my Mac OS - Sonoma 14.3
Dropbox not synching for hours/days. Tried multiple fixes: reinstall dropbox; remove in process files, tried fix permissions and fix hard links. Removed non-synching files. Reboot computer, suspend and restart synching. Currently stuck as it has been on "Synching 1456 files" 28 MB. By the way, why doesn't dropdown menus…
Can’t download PDF file, only folder containing PDF files
I am on macOS using Safari. Everything is on the latest version. I have a PDF file in one of my Dropbox folders. I tried downloading it to my Mac. I clicked on the myriad ways that the Dropbox page offers a Download command. It would not download. Then, when I proceeded to try to download the containing folder, it happened…
How to stop Dropbox creating folders for backup
For some time, every time I create a new file on my MacBook using Microsoft software that I save to my Dropbox, the computer automatically creates the file (e.g. a document) and a separate folder with a backup copy of the file created. It's annoying, creates clutter, and probably uses extra memory. How can I stop this so I…
Files being transferred from iCloud to Dropbox are reappearing in iCloud
I have 1,000s of files on five iMac's that need to be transferred from iCloud to Dropbox... unfortunately they are reappearing in my iCloud folder . Is there a configuration in iMac I need to change?
MacOS: how to make all my folders available locally?
ve been a paid user for several years. It used to work seamlessly in the background and I loved it and recommended it to many orgs and friends. I'm on here today because I just set up a new Mac Studio. I installed DB and it seems to have randomly decided what folders would be online only and what folders are duplicated on…
How can I sign into the desktop app on Mac?
I finally realized that I was using the incorrect email address to log in to my existing dropbox account. I've downloaded the desktop app for mac. When I launch the app, it appears that I'm not signed in and now I can't locate the sign in dialogue box
Dropbox installer for OSX10.13.6
i am running OSX 10.13.6 on a mid-2010 mbp, and Dropbox requested an update, which then broke the version i had, and the dropbox site only seems to have the latest version ... in fact when i login during the attempted installation, i get a message that i have to get the latest version can i get an old installer that will…
How do I get Folders to show up again in my Dropbox folder?
Hi, All; thank you for helping with this issue. I have about 30 TB of files on Dropbox in the cloud. I used Clean my Mac, and the next thing I knew, Dropbox was making all of my files available offline. The only way I could stop Dropbox from filling all my computer's hard drive was to uninstall the Dropbox app and then…
.dbxignore still updating and trying to sync on Mac
Hi, I'm having an issue on my Dropbox app on my Macbook (Air 2020). On the menu bar the Dropbox icon is still on updating mode (as you can see in the picture ) If I click on the icon, in the panel there's a message: "updating .dbxignore file". It's the first time that I notice that message, and there's no chance to stop…
macOS File Provider not installed by default and needlessly erases and downloads files twice
I just restored my machine a macOS Time Machine backup, and I was surprised to learn that apparently the Dropbox installer doesn't use the macOS Dropbox File Provider implementation by default. Because of this, Dropbox then proceeded to delete all my files that I had already restored (in ~/Library/CloudStorage), then spend…
Dropbox v191.4.4995 stuck on "Indexing..." on M3 Macbook Pro Sonoma 14.3
Dropbox Pro is stuck on "Indexing..." after installing on a fresh-from-the-store Apple Macbook Pro M3 running the latest Sonoma 14.3, even though there are no local files in my Dropbox folder to index. I can see and download all my files on the web client. I've reinstalled Dropbox multiple times (rebooting inbetween),…
Desktop app requests admin password on macOS
Years ago I stopped using Dropbox, because it kept insisting that I enter my admin password for my Mac into a fake looking dialog box. Now I had to re-install it, because a customer insists on using Dropbox. This issue still persists: When signing into my macOS user account, Dropbox pops up a dialog asking me to hand over…
Dropbox desktop app stuck syncing 20 files on my Mac. All the troubleshooting didn't work.
Hello, I'm a long time Dropbox user, I've run into an issue with my Dropbox desktop application "Syncing 20 files" constantly for the past few weeks, though I've seemingly not changed anything about how I use the app. This is a problem that's already been well documented in the forums for various reasons, so I'll list all…
Dropbox icon missing from menu bar on macOS Ventura
dropbox Icon missing from Menu Bar on macOS Ventura. Before installing Ventura dropbox icon was visible in Menu Bar. I stopped the dropbox application and restarted it and there was no change. I uninstalled the dropbox desktop app and reinstalled it and it still does not appear. The files are syncing when I add new files…
Lousy upload speed. VERY slow suddenly.
I'm really getting ******. I've spoken to dropbox a couple times about the extremely slow upload speeds i'm getting... The problem is definitly on the DROPBOX side since I can upload to other services at normal speeds. I'm getting upload speed tests all the time around 850 to 900 Mbps. I can upload a 2 gig file to the…
Sync folder "Music" from Dropbox Local to Dropbox Online in order to see content there.
Hello, I've been storing all my music in the default Dropbox local folder named "Music" for a while now. Regrettably, this folder hasn't been synced with my Dropbox online folder yet. Now, I wish to completely sync this "Music" folder to Dropbox online. The "Music" folder already exists online in my Dropbox, but it…
App tells me I can switch to File Provider but it won't do it
Hi I'm on macOS 14.3 and dropbox keeps giving me the notification "Dropbox for macOS on File Provider is now ready Update Dropbox to use it on the latest version of macOS on File Provider." But when I run the update, nothing changes. I'm running v191.4.4995. I've tried downloading and installing, too.
Stop saving screenshots to dropbox!
Please help!! I have been trying for hours to stop saving every screenshot to Dropbox. I never initiated this and it's very frustrating to not find accurate advice in the help section. There is NO "import" tab anywhere under my dropbox preferences. I have already unchecked the "share screenshots and screen recordings using…
How do I temporarily disable Dropbox
Hello... I have a Mac Mini M2 running macOS Sonoma 14.2.1 (latest version) I have Dropbox 190.4.6383 installed and visible on the Mac Menu Bar I have a Google Pixel 7 running Android 14 (latest version) I have connected these 2 devices with a proven working USB C cable I am trying to use 'Android File Transfer' which I am…
Unable to update to Dropbox for File Provider
I am unable to a configure dropbox to work with MacOS File Provider. I am running MacOS 13.6.3 and have the latest version of dropbox. On the Sync tab of the preferences Under Dropbox for File Provider it says I am not eligible for the upgrade. My Dropbox contains some file types that are not supported. I have been through…
Cannot update to Dropbox for macOS Sonoma on File Provider
Hello. I'm on a mac (Sonoma 14.1.2). After recently reinstalling dropbox following the advanced reinstall instructions I am unable to (re)update to File Provider. I get the following p[ersistent message: "We can't move your Dropbox folder right now. Something went wrong on our end..." I previously had updated to File…
Problem accessing dropbox in the MacBook terminal.
Is anybody having some similar problem? I'm using MacBook Pro Mac OS Sonoma version 14.1.2. Everything works fine in finder but no in terminal.
Can I avoid Dropbox for macOS on File Provider on my new computer?
I have dropbox v189.4.8427 on my Imac (catalina OS). If I get a new Imac (M3 chip) can I still use my current version of dropbox? I'd rather not update to the newest version of dropbox (Dropbox for macOS on File Provider) as there seem to be issues with it.
Right-click no longer works
Yesterday, Dropbox worked fine: when I right clicked on an item in the Dropbox folder on my Mac desktop, an array of options popped up, including one for creating a Share link. Today, that right click doesn't work and no options pop up. I know this question has been asked/answered before here, and I've read the prior…
macOS File Provider version – How to "revert" a folder to not be offline
I've set folders to "Make available offline" but I see no way to "revert" those folders to the default state of the files being downloaded, but can be removed if space is low. The only thing I found that worked was to set the folders to online-only, then re-download the files. There has to be a better way to do this…
How can I stop copying onto my hard drive?
I tried moving files from an external drive to my computers hard drive into the Dropbox folder. The size of all these files was larger than the capacity of my hard drive. When I look at my Dropbox directory now in Finder, this folder shows a circle icon with a curved arrow (refresh icon?). When I click on this folder, I…
Can't install Dropbox on Mac
I've repeatedly tried troubleshooting with different ideas on the web but I don't see a case like this - after downloading the dmg Dropbox installer from the standard dropbox installation page, it opens up normally, and I double click on the Dropbox icon to install it, but then my Dropbox app is unresponsive and keeps…
Spotlight returns no search hits for my DropBox on MacBook Pro with M3 Max chip
Using DropBox for maybe 10 years, so not a newbie by any stretch of the imagination. New MacBook Pro M3 Max. Searchlight returns no results for my DropBox. Ideas?
Icon missing in Menu Bar Mac Sonama
Hi. The Dropbox logo is missing from the menu bar on MAC Sonama 14.1.2. It does not show when DB is running. I have uninstalled and reinstalled DB but still not there. When MBP is restarted, the icon shows briefly then dissapears Any ideas? Peter

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