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Unable to connect to Dropbox App ver 195.4.4995 on new Mac OS 14.3
Hello, I have a new MacBook Air running OS 14.3. I used the migration assistant to move all data over to new machine. Dropbox would not work. I deleted the app and cleared the Library folder and am doing an advanced re-install of the desktop app. I've confirmed which folders to selective sync and am stuck with the spinner…
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DB is consuming massive energy and making my MacBook Air super hot. Desktop app missing in action.
Running Sonoma 14.4.1 on M2 Macbook Air. Desktop app no longer showing up in menu bar (!!!!!), DB is taking up 97% of usage making my MacBook super hot. Tried reinstalling app twice, still no desktop app in menu bar. I mean how can I do ANYTHING without being able to use the desktop app! I have used DB lightly for ten…
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Annoying ! symbol in the desktop app on Mac
On the desktop Dropbox icon situated on the toolbar (Mac OS 14.3) a red symbol with a white exclamation mark has appeared along with the icon and I’ve no idea what it means. I’ve looked through my files on DB but cannot see any anomalies. Irritating. Read somewhere there may be a conflict with a file or files. It’s a bit…
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Folders online not visible on MAC Dropbox App
Hi Dropbox community, I have several devices synced to Dropbox (Windows, iPad, iPhone, and Macbook) I have many folders and each are syncing perfectly except on the Macbook. I am running Mojave 10.14.6. The Dropbox app on this machine will not display all folders in my Dropbox account. Pictured here is the beginning of a…
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Sync icons are missing after MacOs Ventura update
Hey everyone, After I've updated my mac to Ventura, the Dropbox sync icons disappeared in my dropbox folder. Everything works fine, but when I have 2 folders opened I can't see which one is the Dropbox one and which one is the local one. Is it a new UI choice ? Thanks
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Context Menu Not Working after recent update.
I posted the said menu in case it wasn't call "context menu". Anyway, after the big update for macOS, these dropbox menus not working for me. Nothing happened when I clicked on share, copy dropbox link, or view on dropbox.com. Make available offline and online-only works though. My mac is Monterey (ver.12.6.4) on macbook…
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Two computers, same version of macOS and Dropbox. Dropbox folder is different
MacBook Pro 2019 [16,1] and iMac 2017 [18,3] both on macOS Monterey 12.7.4 (21H1123) and Dropbox v197.2.5469. I'm having a strange issue. The iMac's Dropbox folder location cannot be changed and is located in ~/Library/CloudStorage/Dropbox The laptop's Dropbox folder can be edited as before and is located in the old…
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Changing account on the desktop app for Mac
Good morning, I don't know how to change the account on the desktop application for mac. In the past months I had put a work email and now I would like to link my personal account to access the folder directly from the finder but I can't figure out how to do it. I've uninstalled and installed the app several times but…
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Unable to open excel files in Dropbox since Mac software upgrade
When I attempt to open an excel file from dropbox on my Mac I now get the following error Sorry, we couldn’t find /Users/Reception/Library/CloudStorage/Dropbox/NRO Reception's shared workspace/St Vincents Theatre Lists/2023/June/Operating List 22:Operating List 22:06.xls. Is it possible that it was moved, renamed or…
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Cannot link Dropbox Mac desktop app with my account - ERR_ADDRESS_UNREACHABLE
Hi, I have installed the Dropbox app on a new Mac mini. Previously I had it on my Macbook. However, everytime I try to link the app to my account, so it syncs automatically, I get the ERR_ADDRESS_UNREACHABLE error. Here are the steps I take to get the error * Click on the Dropbox icon in the top bar * Click the settings…
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Dropbox doesn't start up automatically after updating my Mac to Sonoma 14.3.1
Hi. I have a macOS Sonoma 14.3.1 and I recently updated it. Since the update, when I turn on the computer, Dropbox does not start automatically; I need to click on the dropbox app icon, and then it starts. I have uninstalled and reinstalled the app multiple times. I have checked the option 'start dropbox on system startup'…
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Main Mac folders moved to Dropbox and I can’t get them back
At some point in time my main Mac folders under my username - Desktop, Documents, Downloads, Pictures, Movies, etc. were moved to Dropbox with a link to them on my Mac. I can’t seem to be able to move them back to my Mac. I recently tried a trial upgrade to the business version but decided I didn’t need it and went back to…
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Dropbox keeps asking me to install the MacOS for File Provider update, but it's already installed
This thing just runs in a cycle! I get a notice that it's available, so I start - it seems like it does a partial reinstall - asks me the re-log in - re-verify folders I am syncing - it says it is moving Dropbox to a new secure location (which seems to be CloudStorage under Library - but it's already there!) - adds Dropbox…
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No Internet Connection Error - Can't Sign in - MacOS App
Good day, After over a year of flawless functionality, yesterday, the Dropbox app stopped syncing. I signed out and tried to sign back in, but to no avail. It gives me "No internet connection error." Clearly, I'm on the Internet as I'm typing and submitting this. I've tried the advanced troubleshooting support article…
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Unable to connect the Mac Desktop App with my account
Please Help🙏 Unable to connectAn error occurred during a connection to dropbox.com. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer’s network connection. ==> perfect network connection * If your computer or network is protected…
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How can I sync my Mac to an external drive?
Hi, I have been a Dropbox subscriber for over 10 years. Recently Drops box has forced me to Sync to the internal SSD of my laptop. I have insufficient space on my internal SSD and need to sync to an external drive. I use Lightroom and making files offline is not a solution for me. How can I revert Dropbox to sync to an…
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Couldn't start Dropbox permissions error
Hi, My dropbox app won't open at all anymore. I get a Couldn't Open Dropbox message saying it's usually a permissions error. I've been through my shared folders on the webpage and checked and removed them, I've followed a series of terminal scripts from the FAQ section but it did nothing. Help! 🙂 I'm on Mac OSX 10.13.6…
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Sync Issues with Latest Release (195.4.4995) On Apple Silicon
It looks like the Dropbox app updated itself on all three of my Macs yesterday (about midday GMT) to 195.4.4995. Since then, I've had issues syncing files created on my M3 MacBook Pro. Specifically, it seems that with files of a certain size (approx 1MB plus) and PDFs (of any size), the sync never completes. If I copy…
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Upload Speed Issue
For the last few hours my MacOS client has been having issues uploading: the upload speeds are ludicrously slow to non-existent, the timer swings wildly from a few seconds to hours trying to upload a basic 200mb video. I'm having no other connection issues, I'm on 1gbps up/down fiber and uploading the file to dropbox via a…
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I can see my files when I visit my account online, but not when I open my Dropbox folder in Finder.
I have been using Dropbox for many years now. Recently, some files are now showing up on Mac's Finder (I am using a Macbook Air M2 with Sonoma 14.2.1). Latest Dropbox desktop app version. Files are displayed normally on Dropbox website and also on my iPhone. On Mac they do not show up, but if I do a search on Mac, they…
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Opting out of cloud storage?
I've been a Dropbox user for about 10 years. Today, I was greeted with a demand from my Dropbox client to move all of my Dropbox synced folders from ~/Dropbox to ~/Library/CloudStorage. I've done a bit of research and I understand the reason for the change. However, I'm deeply troubled by the implication that on-demand…
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Moving Dropbox folder from ~/Library/CloudStorage
What is the reason for not allowing me to specify where I want to save my Dropbox files in Ventura? I don't have enough space in my system drive to keep a copy of my Dropbox files. And yes, I need a local copy at all times. I tried replacing the folder with a symlink pointing to an external drive but that does not work.…
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Office files not opening / saving
After upgrading my Mac Studio to Sonoma and dropbox, am unable to create new office files in dropbox. Also unable to open existing office files. Please help. P.S: My MacBook Pro laptop has also been upgraded to Sonoma and latest dropbox, but there the office files are opening and saving fine.
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Time estimation and upload speed in the desktop app on Mac
How long will my upload take? Dropbox used to have a clear display regarding this. Then they changed it and I had to hover over the dropbox on the menubar icon (mac). Now they've changed it again apparently? Hovering gives me information on my dropbox version and that my file is uploading. Thanks. But dropbox used to…
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Cannot add Dropbox to Favorites or Locations on MacBook Pro
Hi I have tried all the suggestions for adding Dropbox to either Favorites or Locations on my sidebar and nothing works. I have tried deleting it and reinstalling it but it wont let me indicating it is open, which it is not. I have installed the desktop app again hoping a newer version or update would help. Nothing works. 😞
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Setting up external drive with APFS Format to sync with Dropbox
What is the best practice to setting up certain folders within my external APFS hard drive and have them sync with my DropBox? This drive is connected to my MacBook Pro M1 processor
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Dropbox cache maybe not emptying and I can't find the Dropbox cache folder on Mac
UPDATE: I rewrote the post as I gathered more information. I'm a MacBook Pro 2019 user, OS Sonoma 14.2.1. I don't know where to retrive my Dropbox version, but it should be up to date as I always do updates when prompted. I suspect my Dropbox cache is overloaded, and I guess it is not emptying itself for some reason.…
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Dropbox App Will Not Sign In to Personal Dropbox
I have a business Dropbox account and have linked my personal account. When I attempt to connect my computer to the personal account it says it has been connected but then I am unable to complete the sign in process via the app on my MacBook Pro. Without being able to sign in, I cannot access the files in my personal…