Mac

DropboxFileProviderCH quit unexpectedly on Sonoma 14.2.1
Running MacOS Sonoma 14.2.1 on a 16" M1 Max MacBook Pro. Had no such issues under MacOS Monterey, but now under Sonoma, I get this "DropboxFileProviderCH quit unexpectedly" crash once after freshly booting, then again multiple times later. Crash log... [Removed as per Community Guidelines]
'Make available offline' results in a green icon and a cloud icon for files on Mac OS 14.1.2
Hi Guys, spending so many hours now to fix things, and reading online to find a solution, but no luck. I don't know what you dropbox guys chnaged ot wherever the problem is. All music app is chaos now and already just spend a week to add all to new playlists since they all got lost. And trying to bring back my files onto…
What is really going to happen with CloudStorage?
Hi, Luckily, my Dropbox folder is still in my home folder. I have Dropbox 179.4.4985 . Selective Sync and Smart Sync are completely off, all new files are on my ****** drive by default. I'd like to keep it that way. Is it possible to just not install this Dropbox update that will move my Dropbox folder? Can I upgrade to…
Move my Dropbox files off my Mac Mini to External HD
I'm trying to move my Dropbox files off my M1 Mac Mini to an External HD which I formatted as ExFat. I found Dropbox under my UserName/Library/CloudStorage and have tried to drag and drop into my External drive multiple times with no success, always getting the Error Message of "The Finder can’t complete the operation…
Mac Sonoma 17.2: Using the free Dropbox app as before BUT the menu bar icon has disappeared
Strange: I have been a member using the "free" Dropbox on my MacBook Pro r(now running Sonoma 17.2) for years. All of a sudden, the menu bar icon of Dropbox has disappeared. I have reinstalled the app. BUT no luck. Any thoughts for a 76 year old who is not as techy as I used to be? Thanks for the help! Steve
"DROPBOX_ROOT_******_FILENAME…_TO_USERS" failing to sync
I'm using Dropbox v180.4.4912 on macOS 13.5 on an Apple Silicon Mac mini. If it helps, I'm also using Maestral 1.8.0 (both GUI and daemon) on a different Mac. I have a persistent sync issue in my personal Dropbox: When I click on "Go to folder", Finder becomes the active app, but the currently-open window doesn't change to…
I can't ignore a folder under Version 189.4.8395
Hi, on my mac I would like to prevent a folder from syncing. Already made the update and migration to the cloud storage location on the new Mac OS: Folder Path is: /Users/kirstensoerries/Library/CloudStorage/Dropbox/Lightroom 2024/Lightroom 2024 Previews.lrdata Terminal command I am trying is: xattr -d…
Can Windows OS using Parallels on Mac work?
I use Mac , Parallel Desktop on Mac, another windows PC desktop and iPhone. I have all my file stored on Dropbox, read/write from any of my devices. If update to dropbox "Provider file for Mac" all data on Mac goes to another folder position that I suppose is not reachable on Windows Desktop Pc's Any suggestion? It is…
Couldn’t communicate with a helper application - Desktop client
Hi there, I've got a large file (100GB+) I'm trying to make available for offline access, but every time I try to get it, a pop-up comes up saying: Couldn’t communicate with a helper application. Using latest dropbox on a Mac (with Ventura 13.2.1) Thanks! Fede
Issues after updating Dropbox to the File Provider version
The new API Apple is rolling out seems to have created an absolute nightmare fuel of issues. I cannot get folders to Sync, I am having to download files that I've uploaded to the cloud through the web browser in order to get access to them. Actvity monitor shows zero download usage through Dropbox; whether I use the sync…
Variant on the MacOS Monterey 12.7.1, missing finder extensions issue
Hi, There's a fairly well-known issue on MacOS where the finder extensions don't show up on right-click. It's a major problem because on older Macs if you can't quickly bring a file to the local drive then many applications won't be able to open it, or even recognise the file at all. Sometimes it can be fixed through…
Dropbox app tries to sync files that are no longer there
i had 2 files in my dropbox most of the summer - in a folder that was synced. I moved the file back to my local server after i came back from vacation. those two files are working fine from their location for edits etc. however dropbox keeps insisting it wants to 'sync' the moved files. rather than acknowleding that they…
Link to external drive, then link to laptop broken on Dropbox backup plan
I'm on the Dropbox Backup plan allowing me unlimited backup of my laptop and 1 external ****** drive. The whole process has been bumpy to say the least, but the most recently problems have escalated: The 'link' to my external ****** drive was 'broken'. This means I suddenly lost the most secure copy of my files! Dropbox…
Folder sync issue on MacOS
I have a client with macos catalina. The finder shows the file structure: /user/dropbox/downloads the website shows: /user/dropbox/documents/downloads It is hung up trying to sync. I am not sure how get things aligned without loosing data. Any insight appreciated. thanks, ric lewalln
Can I access the yosemite-standard .ICNS file?
Hello. I have created an alias for my Dropbox in my Mac and I would like to have access to the .ICNS icon file that used to represent the Dropbox folder in MacOS with the yosemite-standard folder image (a blue folder with the recessed Dropbox symbol in the middle). Is that resource available? Can I download it from…
Migrating to a New Mac Using the Apple Migration Assistant Program
Here's my current understanding. I'd appreciate it if a Dropbox rep could confirm it and/or clarify if anything is incorrect. I want to migrate from Mac A to new Mac B using the standard Apple migration assistant program. I'll want to continue to use both Macs after migration. On Mac A, I'm using Dropbox with the File…
Dropbox will no longer support MAC OS10.12 in June. How will this affect my other device?
I use Dropbox on a Dell laptop running Windows 10 and on a Mac running MAC OS10.12. Dropbox will no longer support MAC OS10.12 in June. How will this affect my ability to use Dropbox on my Dell laptop
How can I sync the Dropbox folder that's under my Mac Favorites, and not the one under Locations?
I recently upgraded to an iMac M3 desktop & now have 2 DropBox folders. The one I want to sync with is in the Favorites list & also in my User folder; the other is in the Locations list & it seems to be the one that is syncing with DropBox online. How do I get back to 1 version of DropBox that will sync as it did before…
Lost access to Desktop folder on Mac when I downloaded Dropbox, and now can't access.
I've lost access to the Desktop, Documents and Downloads file on my mac - help?? I just set up a new Dropbox account with a different email. When it asked whether I wanted to sync/back-up Desktop, Documents and Downloads folders, I said no, because when I did this with a previous account, this caused problems. I thought…
Sync Next not working through Mac Finder interface
I have lots syncing all day long. It is not uncommon for me to get back from a video shoot, upload 200 Gb (takes about 48 hours with my internet speeds), and then the next day, I'll need to upload a few 200 Mb files for a client. I need to prioritize that 200 Mb file, and I CAN do that in the task bar window IF I can find…
Issue with Logic Pro files (.logicx)
I've been working with Dropbox for years. Has always worked well, until now. Many of my Logic Pro project files (.logicx) are corrupted and they won't sync to my Mac. When I download them through Safari or Chrome, Logic won't open them. This is a problem for me because I work with these files. What's strange is that some…
How can I download/install the Dropbox app on Sonoma?
I need to install the Dropbox desktop app on my Mac running Sonamo 14.2 in order to backup my Desktop and Documents folders. Where can I get that app? Dropbox is installed.
What is com.dropbox.DropboxMacUpdate.agent and can I delete it?
I’m currently running macOS 12.7.1 Monterey. I found an old, broken reference to a file named com.dropbox.DropboxMacUpdate.agent Apparently this file used to be used to automatically update Dropbox: https://www.dropboxforum.com/t5/Apps-and-Installations/Disable-automatic-updates/td-p/2835/page/7 Is this file still used by…
"Copy Dropbox link" in Finder
MacBook Pro 2018, running Ventura 14.1 I've just updated Dropbox to work with File Provider. Previously, in any Finder window there was a top-of-window Dropbox dialog that included, among other things, "copy dropbox link" for a highlighted file. Is this gone now? Can it be brought back?
Can't update to file provider version
M2 MacBook Air Sonoma 14.1 Dropbox asks about the update, I start the process. When it gets to the "give dropbox permissions" part, dropbox already has permissions set, I click OK...dropbox immediately quits and restarts, I login, back to regular version of Dropbox with the option to try file provider. Same thing every…
"Send Feedback" is broken
When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open: Group: Dropbox for macOS | The Dropbox Community which redirects immediately to: Group: Dropbox for macOS | The Dropbox Community which then gives me this error: Dropbox v189.3.8308 macOS 13.6.2…
Does the desktop app on macOS throttle uploads?
Does Apple throttle uploads from ~/Library/CloudStorage ? I see long (15 minute) pauses in uploads to Dropbox when syncing.
Persistent update notification after upgrading to MacOS Ventura on M2 Pro MacBook Pro
I've recently upgraded my computer to a new MacBook Pro 16" with M2 Pro chip and MacOS Ventura. Since making this upgrade, the Dropbox icon on my menu bar is constantly showing a red notification. I also keep getting the notification saying "Dropbox for MacOS is now ready. Update Dropbox to use it on th latest version of…
Can't find Dropbox in the applications folder
sorry if this is a daft question but here we go ... I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete the application from that particular device, but not the others. I quit Dropbox on the machine i wanted to sell, then went to the…
Lost all files on my Desktop folder on Mac during installing Dropbox!
Help! I lost all files on my desktop folder on Mac during installing Dropbox. The files on the desktop suddenly disappeared so I stopped the installing. I try to restart the computer. But my Mac setting was restored and all my files on desktop are gone. But files in shared folder are still there. I searched the community…

Mac

Discussion List