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Migrating to a New Mac Using the Apple Migration Assistant Program
Here's my current understanding. I'd appreciate it if a Dropbox rep could confirm it and/or clarify if anything is incorrect. I want to migrate from Mac A to new Mac B using the standard Apple migration assistant program. I'll want to continue to use both Macs after migration. On Mac A, I'm using Dropbox with the File…
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Dropbox will no longer support MAC OS10.12 in June. How will this affect my other device?
I use Dropbox on a Dell laptop running Windows 10 and on a Mac running MAC OS10.12. Dropbox will no longer support MAC OS10.12 in June. How will this affect my ability to use Dropbox on my Dell laptop
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How can I sync the Dropbox folder that's under my Mac Favorites, and not the one under Locations?
I recently upgraded to an iMac M3 desktop & now have 2 DropBox folders. The one I want to sync with is in the Favorites list & also in my User folder; the other is in the Locations list & it seems to be the one that is syncing with DropBox online. How do I get back to 1 version of DropBox that will sync as it did before…
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Lost access to Desktop folder on Mac when I downloaded Dropbox, and now can't access.
I've lost access to the Desktop, Documents and Downloads file on my mac - help?? I just set up a new Dropbox account with a different email. When it asked whether I wanted to sync/back-up Desktop, Documents and Downloads folders, I said no, because when I did this with a previous account, this caused problems. I thought…
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Sync Next not working through Mac Finder interface
I have lots syncing all day long. It is not uncommon for me to get back from a video shoot, upload 200 Gb (takes about 48 hours with my internet speeds), and then the next day, I'll need to upload a few 200 Mb files for a client. I need to prioritize that 200 Mb file, and I CAN do that in the task bar window IF I can find…
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Issue with Logic Pro files (.logicx)
I've been working with Dropbox for years. Has always worked well, until now. Many of my Logic Pro project files (.logicx) are corrupted and they won't sync to my Mac. When I download them through Safari or Chrome, Logic won't open them. This is a problem for me because I work with these files. What's strange is that some…
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How can I download/install the Dropbox app on Sonoma?
I need to install the Dropbox desktop app on my Mac running Sonamo 14.2 in order to backup my Desktop and Documents folders. Where can I get that app? Dropbox is installed.
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What is com.dropbox.DropboxMacUpdate.agent and can I delete it?
I’m currently running macOS 12.7.1 Monterey. I found an old, broken reference to a file named com.dropbox.DropboxMacUpdate.agent Apparently this file used to be used to automatically update Dropbox: https://www.dropboxforum.com/t5/Apps-and-Installations/Disable-automatic-updates/td-p/2835/page/7 Is this file still used by…
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"Copy Dropbox link" in Finder
MacBook Pro 2018, running Ventura 14.1 I've just updated Dropbox to work with File Provider. Previously, in any Finder window there was a top-of-window Dropbox dialog that included, among other things, "copy dropbox link" for a highlighted file. Is this gone now? Can it be brought back?
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Can't update to file provider version
M2 MacBook Air Sonoma 14.1 Dropbox asks about the update, I start the process. When it gets to the "give dropbox permissions" part, dropbox already has permissions set, I click OK...dropbox immediately quits and restarts, I login, back to regular version of Dropbox with the option to try file provider. Same thing every…
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"Send Feedback" is broken
When I click "Send Feedback" in the Dropbox menubar icon, in order to file a bug report, the app makes my web browser open: Group: Dropbox for macOS | The Dropbox Community which redirects immediately to: Group: Dropbox for macOS | The Dropbox Community which then gives me this error: Dropbox v189.3.8308 macOS 13.6.2…
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Does the desktop app on macOS throttle uploads?
Does Apple throttle uploads from ~/Library/CloudStorage ? I see long (15 minute) pauses in uploads to Dropbox when syncing.
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Persistent update notification after upgrading to MacOS Ventura on M2 Pro MacBook Pro
I've recently upgraded my computer to a new MacBook Pro 16" with M2 Pro chip and MacOS Ventura. Since making this upgrade, the Dropbox icon on my menu bar is constantly showing a red notification. I also keep getting the notification saying "Dropbox for MacOS is now ready. Update Dropbox to use it on th latest version of…
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Can't find Dropbox in the applications folder
sorry if this is a daft question but here we go ... I use Dropbox across five different devices (two imacs, a macbook pro, ipad, and iphone). I'm selling one of the imacs and wanted to delete the application from that particular device, but not the others. I quit Dropbox on the machine i wanted to sell, then went to the…
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Lost all files on my Desktop folder on Mac during installing Dropbox!
Help! I lost all files on my desktop folder on Mac during installing Dropbox. The files on the desktop suddenly disappeared so I stopped the installing. I try to restart the computer. But my Mac setting was restored and all my files on desktop are gone. But files in shared folder are still there. I searched the community…
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The syncing is disabled due to an error
My dropbox app on Mac(MacOS Ventura 13.4.1) cannot sync any file; I tried the following solutions: 1. Restart the Mac, cannot work; 2. Uninstall the Dropbox and install the latest version, cannot work; 3. Quit the Dropbox, cannot work. It just showed on the Finder(Dropbox):"syncing is disabled due to an error". I don't…
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fileproviderctl crash on Mac OS
I just installed OS 13.6 and Dropbox 183.4.7058 One or both is crashing ever few minutes! Anyone else? Cure? Sorry for multiple posts---No indication it was posted--keeps asking me for Labels! 😞
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Where are the desktop app preferences on my Mac device?
I have seen multiple references to the Dropbox preferences. I've spent a lot of time looking, but I can't find preferences anywhere. Where is that? Here's what I am seeing:
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How to re-add Dropbox to finder favorites?
I've found the new location for the Dropbox folder on MacOS, in my case: /Users/****/Library/CloudStorage/Dropbox. But, trying to drag and drop this folder into the Finder favourites does nothing. This used to work, and I used to have this folder in the favourites. How can you re-add the folder to the favourites? (In fact,…
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Don't know if I have app or not
I am using an iMac running OS 14.1.2. I downloaded the Dropbox desktop app. It shows up in my application folder, and I have an icon in my dock. However, if I click on the Dropbox app icon in my dock, all I get is a regular Mac window that says Dropbox at the top, and includes two files. One is a .url item, and the other…
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Dropbox archive in two locations. Which one to delete?
I have a Mac Studio running OS Ventura 13.4. My dropbox app gives me the option to store my Dropbox folder location wherever I want. I have selected to have it stored in my user folder on my machine: [MyUsername]>dropbox. Meanwhile I have discovered another dropbox folder in Users>[MyUsername]>Library>CloudStorage>Dropbox…
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I can't open my Excel file, as it has two locations on my Mac
Every since I installed the new Dropbox on my Macbook, the list of where my files are stored in Excel has gone wonky. For example, when I open Excel and look at the list of files I could open, the file 'spanish vocab' is shown as being stored here: Macintosh HD/Users/[removed]/Library/CloudStorage/Dropbox/mabword/Spanish…
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Corrupt folders & Sync issues on Mac Monterey
We are currently using Dropbox to "share" lightroom catalogs. No two people are ever in the catalog at the same time . We always wait to the software to catch up ( meaning the double arrows become a green checkmark) . However we are having lots of corruption issues recently and now even some work done in lightroom is not…
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Add Dropbox as a place in Office 365 for Mac OSX
Hello, I'd like to add Dropbox as a place in Office 365 for Mac. I've found these instructions for windows (and here) but the corresponding options don't show up in the Mac version and, unfortunately, I haven't been able to track down any instructions for Mac. Does anyone know how do this? Is it possible? Thanks,…
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Unable to save files from my Mac to Dropbox
Hello, I an unable to save files from my Mac to Dropbox which I have downloaded onto my computer. When I select a file or attempt to create a new one, it just greys out on me and I have to press escape to unfreeze the computer. Can someone please help?
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Desktop App for Mac not working, stuck in "sync," can't access recent files
My Dropbox desktop app (for Mac) hasn't worked since a recent update - I've tried reinstalling Dropbox and no dice. The Dropbox website says I need the Dropbox Update app but I don't see how to install that anywhere. My web browser version of Dropbox is fine but missing recent files that I uploaded into my desktop folder -…
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"There's already a folder or file named Dropbox" upon installing the Dropbox desktop app
I've had Dropbox installed for several years on a Mac but had not used it for a few years. When I tried launching it, nothing happened, so I downloaded a new copy and installed it. With the installation came a pop-up message "there's already a folder or file named dropbox," at which point I either had to rename the…
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Stop Dropbox from backing up external drive
I made the mistake of accepting a request from Dropbox to back up an external drive plugged into my Mac. I didn't stop to think the files in that drive were going to be huge video files that should NOT be backed up to Dropbox. How do I stop the backup of that external drive? The help section says go to the preferences of…
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Dropbox does not show up in the Finder Side Bar (Apple Sonoma)
Google Drive appears in the SideBar section Locations but DropBox does not appear there Why not ?
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Dropbox desktop app not logging in - MacBook
I recently joined Dropbox and am able to use the web version without any problem However, the desktop app doesn't seem to be working on my MacBook at all. It keeps trying to log in, and the loading wheel keeps turning forever and ever. I have tried uninstalling and reinstalling the application thrice already. My colleagues…